HealthKit SDK Not Responding When Querying Step Data on iPhone 16 Pro Max

We have working code to fetch step data from HealthKit after requesting the necessary permissions. However, we’ve encountered an issue specific to one device, the iPhone 16 Pro Max. When querying the data, we do not receive a response, and the code enters an infinite loading state without completing the request.

The user who is facing this issue has tried logging in on another device, and it works fine. On the problematic device (iPhone 16 Pro Max), the request does not complete.

For reference, I’ve included the code below. Resolving this issue is crucial, so we would appreciate any guidance on what steps we can take to troubleshoot or resolve the problem on this specific device.

Please note that the device has granted permission to access HealthKit data.

static let healthStore = HKHealthStore()

static func limitReadFromHealthKitBetweenDates(fromDate: Date, toDate: Date = Date(), completion: @escaping ([HKStatistics]) -> Void) {
    guard let stepsQuantityType = HKQuantityType.quantityType(forIdentifier: .stepCount) else { return }

    let ignoreUserEntered = HKQuery.predicateForObjects(withMetadataKey: HKMetadataKeyWasUserEntered, operatorType: .notEqualTo, value: true)
    let now = toDate
    var interval = DateComponents()
    interval.day = 1

    var calendar = Calendar.current
    calendar.locale = Locale(identifier: "en_US_POSIX")

    var anchorComponents = calendar.dateComponents([.day, .month, .year], from: now)
    anchorComponents.hour = 0
    let anchorDate = calendar.date(from: anchorComponents) ?? Date()

    let query = HKStatisticsCollectionQuery(quantityType: stepsQuantityType,
                                            quantitySamplePredicate: ignoreUserEntered,
                                            options: [.cumulativeSum],
                                            anchorDate: anchorDate,
                                            intervalComponents: interval)

    query.initialResultsHandler = { _, results, error in
        guard let results = results else {
            print("Error returned from resultHandler: \(String(describing: error?.localizedDescription))")
            return
        }
        
        print(results)
        
        var statisticsArray: [HKStatistics] = []
        results.enumerateStatistics(from: fromDate, to: now) { statistics, _ in
            statisticsArray.append(statistics)
            
            if statistics.endDate.getddmmyyyyslashGMT == now.getddmmyyyyslashGMT {
                completion(statisticsArray)
            }
        }
    }

    healthStore.execute(query)
}

Please note that the code works on all devices except the problematic one. Could you please guide me on the next steps to resolve this issue?