Request for Assistance with App Icon Issue for USA Region Release

We have developed an application that we sell to clients, and with their accounts, we have successfully published the build on the App Store. We have all the legal rights, including trademarks for the app icon and other assets, which are fully documented and verifiable. The application was initially sold to a client with the agreement that it would be published exclusively in the Asia region, and the client is currently doing so.

Now, the main issue arises:

We wish to publish the same application for the USA region, using our organization’s account to serve U.S. users. However, our app submission is continually being rejected by the App Store review team, citing that the app icon is already in use and requesting a change.

We are not in a position to change the app icon, as it is integral to the branding and trademark rights we hold.

If anyone has experience with this issue or can provide guidance on how to proceed, your support would be greatly appreciated !!

Request for Assistance with App Icon Issue for USA Region Release
 
 
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