Hi,
We’re reaching out to the community because we’re stuck in a situation that’s becoming critical for our launch timeline and could really use some advice.
We submitted our app on August 11, 2025. Over the following days, we worked closely with App Review, made revisions, and provided every piece of information they requested. On August 19, 2025, we finally received this message:
“Your submission’s review will require additional time as we take this new information into account. We do not require any further information at this time. Once we have thoroughly reviewed your submission, we will either contact you in App Store Connect to communicate any issues found, or your submission will be approved.”
We followed up days later and got this response:
“We apologize for the delay. Your submission is still in review but is requiring additional time. We will provide further status updates as soon as we are able.”
It’s been 12+ days with no updates, and the app is still stuck in “Unresolved Issue” status.
This delay has now pushed us past our launch deadline, and we’re unsure why the process is taking so long.
We completely understand that expedited reviews aren’t always possible, but given the urgency and importance of this project, we’re doing everything we can to move forward.
If anyone from App Review happens to see this, or if any developers have gone through something similar and can share advice, we’d really appreciate it.
Thanks in advance!
