Hi Apple Developer Community and Support Team, I'm reaching out for advice and potential escalation on a stalled organization enrollment that's blocking our app launch. Here's a quick timeline:
Initial enrollment hit issues with D-U-N-S verification (now resolved) and email code delivery, leading to multiple failed attempts and temporary blocks. After unblocking via support, we resubmitted and were directed to higher department review. Submitted all required docs (company formation, passport/ID, etc.) on Wednesday, November 26, 2025. No updates since—it's now Day 6 with zero communication on ETA.
This is critically urgent for our business: We have ~4,000 users pre-registered and waiting to download our personal development app (focused on habit-building and goal tracking). Projections show another 10,000 sign-ups in the next two weeks alone, pushing us to 15,000+ if resolved soon. These folks are already investing—our physical planners (promoting the app) are selling via Amazon and our website, http://www.freedommastery.com selling Life planners) and they're expecting seamless iOS access on launch day. Every day of delay risks churn, lost revenue, and momentum in a competitive space. I've followed up via phone/email multiple times, but frontline support can't provide timelines or status. Enrollment ID: [Redact or insert your anonymized ID here for tracking]. Has anyone navigated a similar higher-review holdup? Tips for bumping priority (e.g., additional proof of urgency like waitlist data)? Any rough ETAs from recent org approvals? Grateful for any insights—Apple's ecosystem is key to our growth, and we'd love to get these users onboard ASAP. Thanks in advance!