TestFlight shows “could not install”.

Hello,

My app (App ID: 1616628950) is already published on the App Store, but recently we’ve been unable to install the TestFlight build for testing.

The TestFlight build shows the green “Testing” status, but whenever we try to install it, we get this message:

“Could not install / The requested application is not available or does not exist.”

The TestFlight version is the same as the one currently live on the App Store, and the App Store version installs without any issue.

I wanted to share this here in case someone from the team could check whether the TestFlight build might be stuck or misconfigured on the backend.

Thank you very much for your time and help!

TestFlight shows “could not install”.
 
 
Q