App Store Connect – URGENT! Missing “In-App Purchases and Subscriptions” Section + Cannot Create New Version (Blocking Submission)

Hi everyone,

I’m currently stuck with a blocking issue in App Store Connect and would really appreciate any guidance or insight.

Issue: My app version (iOS App 1.0) is missing the “In-App Purchases and Subscriptions” section entirely. Because of this, I cannot attach my subscriptions to the version, which is preventing me from submitting the app for review.

Additionally, I also do not have the option to create a new version, so I can’t work around the issue by moving to 1.0.1.

What happened before this:

I uploaded a build (Build 24) Submitted the app for review Then removed the submission After that, the IAP section disappeared completely Since then, I cannot attach subscriptions or create a new version

Current state:

Subscriptions are created and show “Waiting for Review” New Build is attached to Version 1.0 All metadata and screenshots are complete “In-App Purchases and Subscriptions” section is missing “Add Version” option is not available

What I’ve tried:

Removing and re-adding the build Waiting for UI refresh/processing Contacting Apple Developer Support (case has been escalated for 6 days with no response)

Impact: This is currently blocking my app launch because I would be rejected since the subscriptions are not linked, as I cannot submit my first subscription with the app.

Questions:

Has anyone experienced a missing IAP section after removing a submission? Is there any way to force reset the app version state from the developer side? Is this a known App Store Connect issue?

Any help or suggestions would be greatly appreciated. Thanks in advance.

App Store Connect – URGENT! Missing “In-App Purchases and Subscriptions” Section + Cannot Create New Version (Blocking Submission)
 
 
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