I’m experiencing an issue with Apple Developer Support communication.
On the page Apple Developer Support Cases I can see updates and messages indicating that Apple Support specialists supposedly replied to my case.
However, I never receive those emails in my inbox.
The only emails that actually arrive to my Gmail account are automatic messages with the subject:
“Thanks for submitting your support request”
I checked:
- Spam folder
- Promotions/Social tabs
- Gmail filters
- Blocked addresses
But there are still no replies from support specialists.
Because of this, I cannot continue communication with support.
Has anyone experienced the same issue? Is there a specific Apple domain/email address that should be whitelisted?
Apple Support team, please contact me directly.
