Dear App Review and Developer Support Team,
Our app, CraftOS (Apple ID 6757652683), was approved and is set to release automatically, but it still cannot go live. The reason appears to be the trader status / DSA verification, which has shown "In Review" since June 8, 2026.
We submitted all requested information from our individual developer account, and everything on our side appears complete and correct. Even so, the verification has not progressed for over a week, which keeps the already approved app from being released.
Could you please clarify:
- Is there a specific reason for this extended hold on the trader / DSA verification?
- Is any further action or document required from our side?
- When can we expect the verification to be completed so the approved app can be released?
We have already contacted Developer Support about this (case 102914821768), but have not received a reply in three days.
Thank you very much for your time and assistance.