Help understanding subscription rejection

Question

Created 1w

Replies 1

Boosts 0

Participants 2

I have a macOS app submission that Apple rejected because of the subscription view. The reason given is:

One or more auto-renewable subscriptions are marketed in the purchase flow in a way that may mislead or confuse users about the subscription terms or pricing. Specifically:

The auto-renewable subscription promotes the free trial, introductory pricing, or introductory period for the subscription more clearly and conspicuously than the billed amount.

The rejection pointed to Apple's HIG for In-App Purchases and an the article Auto-renewable subscriptions.

The image below shows two exemplars from Apple's HIG and our subscription view (using Apple's SubscriptionStoreView).

I am having troubles squaring the reason for our rejection with Apple's own HIG examples.

Does anyone know of a difference between our view and Apple's examples that would prompt the rejection?

The only thing I can think of is to remove the "Try It Free " by changing the modifier from

.subscriptionStoreButtonLabel(.multiline)

to

.subscriptionStoreButtonLabel(.price)

(Meanwhile, Apple's rejection because of the subscription content seems to have broken my ability to sync the StoreKit content in AppStoreConnect with Xcode(?). I am still trying to resolve problem too.)

Answer 1

Tomato OP

1w

I don't want to spend too much time explaining to you what may be wrong with your submission since this is the samo-samo repeated question by subscription newbies. And I have better things to do.

Anyway I strongly suggest you go through those two links you have posted. I don't know exactly why your current submission is rejected, but I see some issues by taking a look at the screenshot of your subscription sheet. Mainly, you only show what you want them to see: Price, Duration. That's it. It doesn't explain how they benefit from getting a subscription plan. It doesn't say what happens when the subscription expires.

That's all you get from me.