Hello,
Our GAKO Business update has been repeatedly delayed in “Waiting for Review,” despite multiple contacts with Apple Developer Support and an approved expedited review request.
App: GAKO Business Version: 1.3.1 Current submission date: July 3, 2026 Current status: Waiting for Review Expedited review: Approved
This issue has been ongoing across multiple submissions for approximately one month. We have contacted Apple Developer Support several times and followed up repeatedly under the same support case. However, the current submission has still not entered review.
The update contains critical production fixes affecting existing App Store users. GAKO Business is used by real businesses to manage appointments, employees, schedules, services, and customer records. The currently published version contains issues affecting essential business workflows, while the corrected version remains unavailable.
Apple has confirmed that the application was placed in the expedited review queue. However, it remains in “Waiting for Review.”
We are not asking Apple to bypass the App Review Guidelines. We would like Apple to verify whether the submission is affected by an internal routing issue, technical hold, or another submission-level problem.
Has anyone experienced the same situation where expedited review was approved, but the application remained in “Waiting for Review”? If Apple staff sees this post, we would greatly appreciate assistance in checking the submission.
Thank you.