Hello,
We are experiencing an issue with App Store Connect and would like to know if anyone has encountered the same problem.
Current status:
Our app is already approved and live on the App Store. We created three new auto-renewable subscriptions. All three subscriptions have been stuck in "Waiting for Review" for several days. The subscriptions can no longer be edited (localization and review information are locked). The app review has already been completed, so there is no active app review in progress.
During this period, Apple System Status reported an App Store Connect incident affecting submission of In-App Purchases and subscriptions.
Since that incident was resolved, the subscriptions are still stuck in Waiting for Review.
We have already contacted Apple Support and App Review multiple times but have not yet received any response.
Has anyone experienced subscriptions remaining permanently in "Waiting for Review" after the App Store Connect maintenance?
Is there anything that can be done from the developer side, or does this require Apple to manually reset the review state?
Thank you.