Hello,
All of my submissions across my account have been stuck in review for many weeks, which is well outside my normal turnaround. These are apps that have historically been approved within 24 hours or 2-3 days.
Those updates are time critical. Singapore MRT just updated on 12 July. We are losing installs and impressions largely because of this, especially no reason is given.
App: Singapore MRT Map Route Apple ID: 536957287 / Version: 3.0.1 App: Singapore MRT Map Route(Pro) Apple ID: 475976737 / Version: 3.0.0 App: Epic Cards Battle Apple ID: 1003611640/ Version: 2.6.3
On my side everything appears complete: metadata, build, review notes, demo account credentials, and all agreements in Agreements, Tax, and Banking are accepted. There are no messages in Resolution Center and App Store Connect shows no action required from me.
I have contacted Developer Support but have not received a actual response.
Could someone please confirm whether these submissions are correctly queued, or whether something is blocking them that requires action on my side?
Thank you.