Hello App Review Team,
Our first app submission on our developer account has been stuck in "Waiting for Review" for over 11 days following our response to a Guideline 2.1 (Information Needed) inquiry, and we want to ensure there is no technical or account-level issue preventing the review from starting.
App Name: TinyRoots Pro
App Apple ID: 6814214486
Version / Build: 1.0 (Build 2)
Resubmission Date: Thursday, October 15, 2026 at 11:30 AM PDT
Support Case Number: 103003491946
Timeline & Actions Taken:
Following an initial Guideline 2.1 information request, we provided all requested documentation and business details in App Store Connect and resubmitted on October 15, 2026.
We opened a Developer Support inquiry on Tuesday, October 20 to verify that no account flags or compliance items are blocking our account, and submitted an Expedited Review request on Wednesday, October 21, but have not received a response to either yet.
Phone support callbacks are currently showing as unavailable due to high call volumes.
Our production backend and demo credentials remain live and ready for testing. Could an Apple representative please check whether our submission is properly queued and escalate our existing case if possible?
Thank you!