App in “Waiting for Review” for 12 days — Apple ID 6776578116

Hello,

Our submission has been in "Waiting for Review" since 15 October 2026 with no status change.

App name: Healy 3
Apple ID: 6776578116
Submitted for review: 15 October 2026
Scheduled pre-order release: 18 October 2026 (already passed)
Expedited review requested: 21 October 2026
Developer Support case: 103005950459 (23 October 2026)
Current status: Waiting for Review

There is nothing in Resolution Center, and we have received no requests for further information or documentation. The App Review Information section includes a demo account and video walkthroughs, as the app requires a paired Bluetooth device to complete onboarding.

This is a business app, so approval is time-critical for us — and we have a further submission to follow.

Could someone confirm whether this submission is progressing normally or whether it is held in an error state? If anything further is needed from us, we will provide it immediately.

Thank you.

Update

The pre-order review request has been approved today.

I have submitted another app update review request afterwards with the expedited review request, to meet the official app launch date.