Hello Apple Developer Community,
Our app, ALANN, has been going through the App Store review process since September 21, 2026, and we are still unable to complete the review. As of October 27, our latest submission remains in “Waiting for Review,” unchanged since October 16.
Despite our continued efforts, the prolonged delay is having a significant impact on our business:
- Business launch delayed: We are unable to proceed with our planned iOS launch.
- Ongoing financial losses: The delay is affecting our planned operations and causing financial losses while we wait for the app to become available.
- Previous feedback addressed: We have implemented the requested changes and provided dedicated Individual Seller and Dealer test accounts, pre-populated data, payment testing details, and detailed review instructions.
- Multiple escalation attempts: We have contacted Apple Developer Support several times and submitted an expedited review request.
- No clear update: Despite these efforts, the submission remains in “Waiting for Review,” and we have not received a clear explanation for why the review has not started.
We understand that App Review timelines can vary, but the continued uncertainty is making it increasingly difficult to manage our launch plans and business commitments.
Has anyone experienced a similar delay despite providing all requested information and following up through official support channels? Is there an appropriate way to request clarification on the review queue status?
We would genuinely appreciate any practical guidance or relevant experiences from the developer community.
Regards,
Team ALANN