Hello Apple Developer Team and Community,
I am posting here publicly because I have used every official channel available, and after a month my enrollment issue is still unresolved. My emails have gone unanswered for weeks.
What happened
On 28 August 2026, I tried to enroll in the Apple Developer Program and got this error:
“Your enrollment in the Apple Developer Program could not be completed at this time.”
I contacted Developer Support the same day (Ticket: 20000149763302). On 31 August, Apple told me my trusted device or phone number was associated with an existing Developer or Enterprise account. I followed every step they gave me and removed my device and number from all developer accounts.
After getting no reply to my follow-up on 19 September, I opened a new case on 23 September (Case ID: 102973162608). On 25 September, Apple sent the same response again and asked for my ID. I submitted my ID the same day and confirmed that my iPhone is not linked to any developer account.
On 29 September, Apple confirmed they had “made the necessary changes” to my account and asked me to continue with enrollment.
The new problem
On 30 September, I tried to enroll again. My national ID (CNIC) does not include a street number, so the system could not accept the address on it. I entered my postal address instead. After two or three attempts, my ID verification was rejected. I reported this to Apple right away.
On 3 October, Apple replied with the same trusted-device message as before, even though that issue had already been resolved on 29 September. I replied the same day and explained that this is a completely different problem.
Since then: no response at all
I followed up on 1, 2, 5, 7, 8, 12 and 28 October and got no reply. On 30 October, I submitted another ticket (Ticket: 103011417221).
I have also called Apple Support about six times and used chat support three or four times. Every time I am told the same thing: “We have no direct link to the Developer team. You must contact them by email.” But the Developer team does not reply to email. I have no way forward.
This is very shameful behavior from the Apple Developer team. A company of Apple’s size and reputation should not leave a developer completely ignored for over a month, with no reply, no explanation and no way to reach anyone who can help.
Why this matters
My app is fully developed and ready to launch. I have already invested in marketing, and I am now more than a month past my planned release date. Every extra day of delay adds to my financial loss and puts all of that work and money at risk.
My request
I am ready to provide any verification Apple needs, including identity documents, proof of address or anything else. And if there is a reason my account cannot be enrolled, I simply ask to be told. Leaving a developer with no reply for more than a month is not acceptable for a company of Apple’s standing.
I respectfully but urgently ask Apple Developer Support to:
Review Case ID 102973162608 and Ticket 103011417221
Resolve my ID and address verification issue
Reply to me with a clear status or the next steps
If anyone in the community has faced and solved a similar problem please help me to responsed back how can i get this issue to be solved, I would really appreciate your advice.
Thank you,
Shaher Yar