Hello,
I'm reaching out regarding an ongoing issue with an iOS application that has been stuck in the "In Review" status since October 26, 2026.
As of today, November 13, the application has been in review for 18 days without any updates, rejection notices, requests for additional information, or communication explaining the delay.
I've published multiple applications through the App Store before, and while I understand that review times can vary, I've never experienced anything remotely close to this.
I've reached out to Apple Developer Support multiple times, sent approximately five emails, and even spent nearly three hours on hold trying to speak with someone who could provide some information. I've also submitted an expedited review request, which unfortunately hasn't resulted in any progress either. I even spoke with a support representative who mentioned that they would try to push the issue forward, but despite all these attempts, I still haven't received any meaningful updates or explanations.
This delay has significantly affected my business, and it's incredibly frustrating to have an application sitting in review for this long without knowing what's happening or whether anything is actually being done.
I completely understand that certain applications might require additional review time, and I have no issue with that. However, I would at least expect some form of communication, especially after nearly three weeks and multiple attempts to contact support.
At this point, I'm genuinely concerned that the application might be stuck in Apple's review system or that something has gone wrong internally.
Has anyone experienced a similar situation where an application remained specifically in "In Review" for this long? Is there any way to reach someone directly from the App Review team or escalate this beyond the standard support channels? I've already tried requesting an expedited review without success, so I'm unsure what other options are available.
I'd appreciate any guidance or assistance, especially from someone at Apple who might be able to look into this.
Thank you.