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App Store Connect – “Unable to Handle This Request” Error
Hello, I'm currently unable to access App Store Connect. When I try to open https://appstoreconnect.apple.com, I receive the following error message: “appstoreconnect.apple.com is currently unable to handle this request.” I’ve tried the following steps, but the issue persists: Cleared browser cache and cookies Tried different browsers (Safari, Chrome) Attempted from multiple devices and networks Is this a known issue or is there any workaround available? Would appreciate any help or update on the current status. Thank you,
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75
Jun ’25
iOS VoiceOver Does Not Remove :focus-visible from Button When Moving to Non-Button Elements
When using iOS VoiceOver to navigate a webpage, selecting a element correctly activates the :focus-visible state. However, when VoiceOver moves to a non-button element (such as a or ), the previously focused button retains its :focus-visible state. The focus indicator only updates when VoiceOver moves to another . This behavior can be confusing for screen reader users, as it creates the appearance of multiple elements being focused simultaneously. It also differs from expected keyboard navigation behavior, where focus styles typically update as soon as the user moves to a new interactive element. Is this an intentional VoiceOver behavior, or could this be a bug? If intentional, is there a recommended workaround to ensure correct focus indication when moving between different types of elements? Steps to Reproduce: Enable VoiceOver on an iOS device. Navigate using swipe gestures or explore-by-touch to focus on a . Observe that the button correctly receives the :focus-visible styling. Move to a non-button element (e.g., a with tabindex="0" or an ). Notice that the button still retains its :focus-visible state, even though VoiceOver has moved to a new element. Expected Behavior: The previously focused should lose its :focus-visible state when VoiceOver moves to a different interactive element, just as it does when using keyboard navigation. Actual Behavior: The :focus-visible state remains on the previously focused button unless VoiceOver moves to another . This can create confusion by displaying multiple focus indicators at once. Tested On: iOS 17.7, 18.3.1 iOS Safari iPhone 11 Pro, iPhone 14 Pro Max
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Feb ’25
Japanese “Hattori” TTS voice missing from Settings > General > Read & Speak > Voices > Japanese on iOS 26
Japanese “Hattori” TTS voice missing from Settings > General > Read & Speak > Voices > Japanese on iOS 26 Steps: Open the path above → “Hattori” is not listed and cannot be downloaded Expected: Hattori is available to download and select Actual: Hattori is absent from the catalog Regression: Was available on iOS 18.x on the same device
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2w
Solo Developer User Feedback Avenues
I have a couple follow up questions after the "Accessibility technologies group lab". I know it was briefly mentioned that user feedback is an excellent way to grow inclusivity in the design an app and utilizing these forums were one for example. Is inviting folks here on the forum via test flight a reasonable approach to this for a solo developer? Are there other strategies, avenues, or examples to promote user feedback?
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Jun ’25
VoiceOver and limited vision approaches for custom stepper control
I have a product for designing particle emitters, which I suspect may be of limited interest to people with limited vision. I'd still like to ensure I'm doing a good job with VoiceOver mode. There's a related, simplified sample online, if you want to look at the code As you can see from the picture below, a large part of the interface mimics Xcode's particle editor, with many value entry controls that combine up/down buttons with a tappable label. Tapping the label goes into edit mode. Apart from changing how labels are stepped through in voiceover in my app, how should I handle these stepper buttons? Is this a good place to use a Custom Rotor?
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Jun ’25
CFPrefsPlistSource Read Error with App Group Preferences
I am encountering the following issue while working with app group preferences in my Safari web extension: Couldn't read values in CFPrefsPlistSource<0x3034e7f80> (Domain: [MyAppGroup], User: kCFPreferencesAnyUser, ByHost: Yes, Container: (null), Contents Need Refresh: Yes): Using kCFPreferencesAnyUser with a container is only allowed for System Containers, detaching from cfprefsd. I am trying to read/write shared preferences using UserDefaults with an App Group but keep running into this error. Any guidance on how to resolve this would be greatly appreciated! Has anyone encountered this before? How can I properly configure my app group preferences to avoid this issue?
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621
Feb ’25
Apple Developer Program Purchase Not Saving Progress
I’m trying to enroll in the Apple Developer Program as an individual. I’ve gone through the steps on the website and started the purchase process. However, after a couple of days when I return to the site, it doesn’t remember my progress — I have to start the enrollment from scratch every time. Is this expected behavior? Am I missing a step to save my progress or complete the enrollment properly? Any help or guidance would be appreciated. Thank you!
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137
Jun ’25
VisionOS - Enhancing Accessibility for Individuals with Visual Impairments
Hello, I am reaching out because I believe your product, the Vision Pro, could significantly improve the quality of life for individuals with visual impairments, and I thought my personal experience might be of interest to you. We could discuss this in more detail, but to respect your time, I’ll get straight to the point: I have retinitis pigmentosa, a rare retinal disease for which there is currently no treatment. This condition causes a progressive narrowing of the visual field (potentially leading to blindness) and a deficit in photoreceptors (let’s just say I’m not exactly a night owl). In my case, it has become impossible to go out alone in the dark or even see in dim light. (Goodbye evening parties—I can’t even find the entrance to a nightclub, let alone navigate the dance floor!). However, I’ve discovered that sometimes, simply looking through my phone screen and using its brightness helps me see much better. Over the years, I’ve imagined how amazing it would be if a pair of glasses could simply display the image my eyes are supposed to perceive, but with enhanced brightness. It would allow me to live my life as freely as others, whether that’s venturing out at night or finding that elusive pen lost in the depths of my apartment. I initially looked into the Google Glass project, for example, but it pales in comparison to what Apple is now creating, don’t you think? What amuses me most is that what some see as a tool that isolates users from reality could actually become an inclusion device for people like me, who would use it to go out and engage with the world. (I can’t count how many times I’ve gone home early in winter because of the anxiety caused by the early darkness, or turned down after-work gatherings with my DevOps colleagues.) The Vision Pro could simply restore reality for us by enhancing what has been progressively lost. And that’s just for nighttime! I can only imagine how helpful it could be during the day—for instance, by detecting obstacles or highlighting dangerous zones in a person’s limited field of vision. One could even use OCR technology to map the results of a visual field test and provide tailored assistance. What incredible potential… I dream of a day when ideas like these become a reality, and I wanted to share them with you. This wouldn’t just help me—it could help many others as well. Thank you for taking the time to read this message. I would be delighted to contribute in any way, should these development directions resonate with you now or in the future. Wishing you an excellent evening, Hugo Bled
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509
Nov ’24
IOS18 Crash
At present, in iOS, if using the in-house app, there may be crashes in the new iOS 18.3 and later versions, but it works normally on other phones and the certificate is not problematic. A total of 3 machines were found, and there was no pattern between the machines and the system, with different models and versions. We tested it on a machine that crashes, but the app downloaded from the store doesn't. If the same app is packaged and installed directly in the development tool, it will crash. Is this related to compatibility with the new version of IOS? Is there a solution? Do others also have relevant situations?
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Jun ’25
Default Voices for AVSpeechUtterance
It appears iOS only comes with low quality voices installed. iOS requires the user to go into settings to download higher quality voices to be used with AVSpeechUtterance. There doesn't seem to be any api that can be used to make this process easier for the app user. Is there a way / api that would allow an app to download and use a higher quality voice? Will apple ever install on default higher quality voices? We really want to use the text to speech api in iOS however the very high amount of user friction to use high quality voices is stopping us. I would appreciate a response. Thanks
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1w
iPadOS 26 Floating Keyboard jumping up and down
Using the floating keyboard extensively. Often It starts to jump up and down. I have to pinch out to see the large version and pinch in again to restore the floating version. Sometimes just touching a key sets it off. Sometimes returning to a window from which the keyboard is displayed starts the issue. This was never a problem in ipad os 18.
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404
1w
External Keyboard + Voiceover focus not working with .searchable + List
While editing the search text using the external keyboard (with VoiceOver on), if I try to navigate the to List using the keyboard, the focus jumps back to the search field immediately, preventing selection of list items. It's important to note that the voiceover navigation alone without a keyboard works as expected. It’s as if the List never gains focus—every attempt to move focus lands back on the search field. The code: struct ContentView: View { @State var searchText = "" let items = ["Apple", "Banana", "Cherry", "Date", "Elderberry", "Fig", "Grape"] var filteredItems: [String] { if searchText.isEmpty { return items } else { return items.filter { $0.localizedCaseInsensitiveContains(searchText) } } } var body: some View { if #available(iOS 16.0, *) { NavigationStack { List(filteredItems, id: \.self) { item in Text(item) } .navigationTitle("Fruits") .searchable(text: $searchText) } } else { NavigationView { List(filteredItems, id: \.self) { item in Text(item) } .navigationTitle("Fruits") .searchable(text: $searchText) } } } }
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Jun ’25
Apple greets Global Accessibility Awareness Day with severe accessibility violations on macOS
I'm reposting here my FB17602742, submitted yesterday: The strong wording of this message comes from years of Apple ignoring the needs of users who can't tolerate UI animations and convulsions. At this point, it's clear that Apple is either intentionally harming users like me or simply doesn't care about meeting even the most basic accessibility standards on macOS. Yes, many UI animations and convulsions can, fortunately, be disabled - but not through straightforward UI controls. Instead, users are forced to look for obscure Terminal commands found scattered across the Internet. The "Reduce motion" checkbox in System Settings is simply a fake control that doesn't do anything - instead of actually disabling all UI animations and convulsions. What's worse, two of the most offensive UI animations cannot be disabled at all. Apple has consistently dismissed requests to let users disable the following UI animations: Scroll bar rollover highlight effect (introduced on macOS 10.7.3). Every time the cursor passes over a scroll bar, it gets highlighted. This draws the user's attention to random scroll bars for no reason - just because the cursor happened to pass over them. It results in HUNDREDS of unnecessary, annoying events of distraction daily!
 Expand/collapse animation of NSOutlineView (e.g., when opening/closing folders in the list view in the Finder, or any other app using outline views). This animation is extremely distracting, irritating, and time-wasting. Global Accessibility Awareness Day is approaching. Dear Apple, Please adhere to the most basic accessibility standards. Stop the needless suffering of countless users like me. Let us disable the two aforementioned UI convulsions. Thank you for your attention to the issue.
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104
May ’25
MAS restrictions on file read-write for desktop electron apps
We have an electron app developed for Mac. We would like to restore the user data previously saved in downloads once user installs the app from store and first launch. But MAS has restrictions with ""com.apple.security.files.downloads.read-write". We have enabled the user access in Entitlement files and request user permission before access What options can be user to auto restore the data from downlodas?
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82
Apr ’25
How to Ensure Data Privacy with VoiceOver Reading Sensitive Information?
VoiceOver reads out all visible content on the screen, which is essential for visually challenged users. However, this raises a privacy concern—what if a user accidentally focuses on sensitive information, like a bank account password, and it gets read aloud? How can developers prevent VoiceOver from exposing confidential data while still maintaining accessibility? Are there best practices or recommended approaches to handle such scenarios effectively?
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315
Mar ’25