Explore best practices for creating inclusive apps that cater to users with diverse abilities

Learn More

Posts under General subtopic

Post

Replies

Boosts

Views

Activity

IOS18 Crash
At present, in iOS, if using the in-house app, there may be crashes in the new iOS 18.3 and later versions, but it works normally on other phones and the certificate is not problematic. A total of 3 machines were found, and there was no pattern between the machines and the system, with different models and versions. We tested it on a machine that crashes, but the app downloaded from the store doesn't. If the same app is packaged and installed directly in the development tool, it will crash. Is this related to compatibility with the new version of IOS? Is there a solution? Do others also have relevant situations?
2
0
127
Jun ’25
Safari to app relationship
if you are on the tik tok website on safari, you are able to view a video that originally brought you to the website the from the search log, but if you want to click on another video listed on the website, it claims you need to use the app to go farther, and upon proceeding it just brings you to the App Store regardless if you have the app already or not , and you are unable to view the video displayed on the website without searching for it separately on the app.
2
0
415
Feb ’25
DUNS Number
Hello, I’m in the process of enrolling my business (Carzo Rent A Car, Prishtine, Kosovo) in the Apple Developer Program, but I have been waiting for my D-U-N-S number to be issued. I submitted the request to Dun & Bradstreet on July 28, 2025 (Case #9142648) and have only received a system-generated email with a tracking ID (#9086421). There has been no further update. My questions are: Is there a way for Apple to expedite or provisionally approve my enrollment while the D-U-N-S number is pending? How long does Apple typically wait for D&B updates before the enrollment is affected? Are there any alternative steps I can take to avoid further delays? Thank you for your guidance.
2
0
182
Jul ’25
Hi,I applied for the COMMUNICATION capability failed, what should I do next?
Hi,I applied for the COMMUNICATION capability, but have a message that I already have the driving task app entitlement. After that ,I have applied one more time ,there is no reply anymore. I do not have the com.apple.developer.carplay-communication capability, that means I can not apply this capability? What should i do next to get this capatibility? Thanks
2
0
1.1k
Jul ’25
AVPlayer Visual Accessibility Issues
AVPlayer has 3 visual accessibility issues with videos out of the box: The contrast fails for the current time in the video The contrast fails for the remaining time in the video The hit area is too small for the time slider. The WCAG AA requirement is a minimum hit size of 24 x 24. The height of the hit area of the offending region is 8. Is there a known fix for any of these? This can be reproduced with this code in an app playground: import SwiftUI import AVKit import UIKit struct ContentView: View { private let video = URL(string: "https://server15700.contentdm.oclc.org/dmwebservices/index.php?q=dmGetStreamingFile/p15700coll2/15.mp4/byte/json")! @State private var player: AVPlayer? var body: some View { VStack { VideoPlayerView(player: player) .frame(maxWidth: .infinity, maxHeight: 200) } .task { player = try? await loadPlayer(video: video) } } } private struct VideoPlayerView: UIViewControllerRepresentable { let player: AVPlayer? func makeUIViewController(context: Context) -> AVPlayerViewController { let controller = AVPlayerViewController() controller.player = player controller.modalPresentationStyle = .overFullScreen return controller } func updateUIViewController(_ uiViewController: AVPlayerViewController, context: Context) { uiViewController.player = player } } private func loadPlayer(video: URL) async throws -> AVPlayer { let videoAsset = AVURLAsset(url: video) let videoPlusSubtitles = AVMutableComposition() try await videoPlusSubtitles.add(videoAsset, withMediaType: .video) try await videoPlusSubtitles.add(videoAsset, withMediaType: .audio) return await AVPlayer(playerItem: AVPlayerItem(asset: videoPlusSubtitles)) } private extension AVMutableComposition { func add(_ asset: AVAsset, withMediaType mediaType: AVMediaType) async throws { let duration = try await asset.load(.duration) try await asset.loadTracks(withMediaType: mediaType).first.map { track in let newTrack = self.addMutableTrack(withMediaType: mediaType, preferredTrackID: kCMPersistentTrackID_Invalid) let range = CMTimeRangeMake(start: .zero, duration: duration) try newTrack?.insertTimeRange(range, of: track, at: .zero) } } }
2
0
175
Apr ’25
Guided Access Mode From Background
My team is designing an app for retail associates that need to share managed iPads. We keep the app in Guided Access mode on our login app until an auth token is obtained. Then the iPad is opened for general use. Upon signout we need to re-enter guided access mode and we can do this via manual signout easily. But with idle signout, ie after 60 minutes of inactivity, we need to be able to make a call from the background (in a locked state even) and sign out the user, clear the pin code and enter single app mode before restarting. So that hopefully once the device restarts, we have the app in a locked state again until the next user provides credentials that can obtain a new auth token. We are struggling to see if this is even possible. Our bosses will be displeased if we tell them it isn't. So anybody with any tips would be very appreciated.
2
0
271
Mar ’25
Too small font in Notes app
Dear developer team, After updating to iOS 18.3.1 I noticed the font in the Notes app became too small to read comfortably, and I have already got poor eyesight. There is no way to increase the font size. When I select my preferred text size through Accessibility settings, it only changes the size of headings in the Notes app but the text remains too small in the note itself. I’m using the IPhone 13. I googled the issue and seems like other users across the Internet are also unhappy about the lack of ability to change the text size in Notes to suit their comfortable levels. I hope that this issue will be addressed by developers in the next version of the iOS because the reading size in the standard app can affect health for the tired and diminished eyesight. Kind regards, Maria
2
0
528
Feb ’25
VoiceOver Text Recognition Announcing Hidden Labels
I have a UIImageView as the background of a custom UIView subclass. The image itself does not contain any text. On top of this image view, I have added two UILabels. To improve accessibility, I converted the entire view into a single accessibility element and set a proper accessibilityLabel. Additionally, I disabled accessibility for the UIImageView and the labels by setting isAccessibilityElement = false. However, when VoiceOver's Accessibility Recognition's Text Recognition feature is enabled, VoiceOver still detects and announces the text inside the UILabels at the end after reading my custom accessibility properties. This text should not be announced. It seems that VoiceOver treats the UILabel content as part of the UIImageView. Additionally, when using the Explore Image rotor action, the entire subview is recognized as a single image. Is this the expected behavior? If so, is there a way to disable VoiceOver’s text recognition for this view while keeping custom accessibility intact? class BackgroundLabelView: UIView { private let backgroundImageView = UIImageView() private let backgroundImageView2 = UIImageView() private let titleLabel = UILabel() private let subtitleLabel = UILabel() override init(frame: CGRect) { super.init(frame: frame) setupView() } required init?(coder: NSCoder) { super.init(coder: coder) setupView() configureAceesibility() } private func configureAceesibility() { backgroundImageView.isAccessibilityElement = false backgroundImageView2.isAccessibilityElement = false titleLabel.isAccessibilityElement = false subtitleLabel.isAccessibilityElement = false isAccessibilityElement = true accessibilityTraits = .button } func configure(backgroundImage: UIImage?, title: String, subtitle: String) { backgroundImageView.image = backgroundImage titleLabel.text = title subtitleLabel.text = subtitle accessibilityLabel = "Holiday Offer ," + title + "," + subtitle } private func setupView() { backgroundImageView2.contentMode = .scaleAspectFill backgroundImageView2.clipsToBounds = true backgroundImageView2.translatesAutoresizingMaskIntoConstraints = false backgroundImageView2.image = UIImage(resource: .bannerfestival) addSubview(backgroundImageView2) backgroundImageView.contentMode = .scaleAspectFit backgroundImageView.clipsToBounds = true backgroundImageView.translatesAutoresizingMaskIntoConstraints = false addSubview(backgroundImageView) titleLabel.font = UIFont.systemFont(ofSize: 18, weight: .bold) titleLabel.textColor = .white titleLabel.translatesAutoresizingMaskIntoConstraints = false titleLabel.numberOfLines = 0 addSubview(titleLabel) subtitleLabel.font = UIFont.systemFont(ofSize: 14, weight: .regular) subtitleLabel.textColor = .white.withAlphaComponent(0.8) subtitleLabel.translatesAutoresizingMaskIntoConstraints = false subtitleLabel.numberOfLines = 0 addSubview(subtitleLabel) NSLayoutConstraint.activate([ backgroundImageView2.leadingAnchor.constraint(equalTo: leadingAnchor), backgroundImageView2.trailingAnchor.constraint(equalTo: trailingAnchor), backgroundImageView2.heightAnchor.constraint(equalToConstant: 200), backgroundImageView.centerYAnchor.constraint(equalTo: centerYAnchor), backgroundImageView.topAnchor.constraint(equalTo: topAnchor), backgroundImageView.leadingAnchor.constraint(greaterThanOrEqualTo: leadingAnchor), backgroundImageView.trailingAnchor.constraint(equalTo: trailingAnchor), backgroundImageView.bottomAnchor.constraint(equalTo: bottomAnchor), titleLabel.leadingAnchor.constraint(equalTo: leadingAnchor, constant: 16), titleLabel.trailingAnchor.constraint(lessThanOrEqualTo: centerXAnchor), titleLabel.bottomAnchor.constraint(equalTo: centerYAnchor, constant: -4), subtitleLabel.leadingAnchor.constraint(equalTo: leadingAnchor, constant: 16), subtitleLabel.trailingAnchor.constraint(lessThanOrEqualTo: centerXAnchor), subtitleLabel.topAnchor.constraint(equalTo: centerYAnchor, constant: 4) ]) } override func layoutSubviews() { super.layoutSubviews() backgroundImageView.layer.cornerRadius = layer.cornerRadius } }
2
0
136
Apr ’25
To say I'm extremely hurt is an understatement! 😔
Voice Control Disabling System Services After Reboot I recently learned from Apple Accessibility Support that the issue I’m experiencing with Voice Control is now affecting multiple users. When I first reported the problem, I appeared to be the first case—what you might call “patient zero.” I have provided extensive feedback and system logs, but now that the issue is more widespread, I have been told that I will not be informed of the cause or notified directly when a fix is found. Instead, updates will be released as solutions are identified, and support staff will not necessarily know the details of the underlying problem. To summarize my experience: after enabling Voice Control and rebooting my MacBook Pro (14.2-inch, M4 chip), critical Apple system services—including FaceTime, Apple Music, and News—stop functioning. Dictation remains available, but it is not as accurate or effective for my needs as Voice Control. I rely on these accessibility features daily due to my disability and cerebral palsy, and this issue has persisted for over five months. I have always valued contributing to the developer program and supporting Apple’s efforts to improve accessibility. However, I find it discouraging that there is no clear communication about the status of this issue or its resolution. My theory is that there may be a hardware interaction—perhaps between the neural engine and the new Wi-Fi chip—rather than a purely software problem. I understand that some information may not be immediately available, but I believe that users who rely on accessibility features should be kept informed about major issues and their progress toward resolution. I appreciate the dedication of the accessibility and development teams, and I want to continue supporting Apple’s mission of inclusion. Thank you for your attention to this matter. Sincerely, Donald Spencer Kirby Dayton, Ohio
2
0
182
Jun ’25
Having trouble with Accessibility API of the ApplicationServices framework
After replacing Big Sur OSX 11.0 with the latest 11.5, my app's AXObserverAddNotification methods fails. Here is sample code I tested from StackOverflow: https://stackoverflow.com/questions/853833/how-can-my-app-detect-a-change-to-another-apps-window AXUIElementRef app = AXUIElementCreateApplication(82695); // the pid for front-running Xcode 12.5.1 CFTypeRef frontWindow = NULL; AXError err = AXUIElementCopyAttributeValue( app, kAXFocusedWindowAttribute, &frontWindow );     if ( err != kAXErrorSuccess ){         NSLog(@"failed with error: %i",err);     } NSLog(@"app: %@  frontWindow: %@",app,frontWindow); 'frontWindow' reference is never created and I get the error number -25204. It seems like the latest Big Sur 11.5 has revised the Accessibility API or perhaps there is some permission switch I am unaware of that would make things work. What am I doing wrong?
2
0
808
Jun ’25
How to capture 48MP capture with Ultra wide lens using iPhone 16 pro max
I am working on capturing 48MP images using the iPhone 16 Pro Max with the Ultra-wide camera. I’ve updated the code to capture the maximum supported dimensions with the following snippet: if #available(iOS 16.0, *) { photoOutput.maxPhotoDimensions = device.activeFormat.supportedMaxPhotoDimensions.last! photoSettings.maxPhotoDimensions = .init(width: 5712, height: 4284) } However, I’m still not getting the expected results. My goal is to capture 48MP images, and I want to confirm if the Ultra-wide camera supports this resolution or if I’m missing any other configuration. Any guidance would be appreciated!
2
2
876
Sep ’25
Not able to receive silent pushes in background
I’ve developed the Pro Talkie app—a walkie-talkie solution designed to keep you connected with family and friends App Store: https://apps.apple.com/in/app/pro-talkie/id6742051063 Play Store: https://play.google.com/store/apps/details?id=com.protalkie.app While the app works flawlessly on Android and in the foreground on iOS, I’m facing issues with establishing connections when the app is in the background or terminated on iOS. Specifically, I’ve attempted the following: Silent pushes and alert payloads: These are intended to wake the app in the background, but they often fail—notifications may not be received or can be delayed by 20–30 minutes, leading to a poor user experience. VoIP pushes: These reliably wake the app, but they trigger the incoming call UI, which isn’t suitable for a walkie-talkie app that should connect directly without displaying a call screen. I’ve enabled all the necessary background modes (audio, remote notifications, VoIP, background fetch, processing), but the challenge remains. How can I ensure a consistent background connection on iOS without triggering the call UI?
1
0
450
Mar ’25
Assistive Access + Firebase Authentication
I have an issue in my app when it is used together with the assistive access feature. For authentication, we are using the capacitor firebase authentication plugin (https://www.npmjs.com/package/@capacitor-firebase/authentication) which enables users to login via apple (FirebaseAuthentication.signInWithApple(...)), google (FirebaseAuthentication.signInWithGoogle(...)), or email. Works just fine. However, when the assistive access feature is enabled, the login fails for apple ("The operation couldn't be completed. com.apple.AuthenticationServices.AuthorizationError error 1000) and google ("The user canceled the sign-in flow). It seems like the popups for sign-in are blocked and therefore an error is returned immediately. The popups may be blocked by assistive access, causing the capacitor plugin to be unable to authenticate. I have tested this on my iPhone 12 Pro using iOS 17.7 I would appreciate any suggestions to handle this issue!
1
1
746
Jul ’25
kAXSelectedTextChangedNotification not received after restart, until launching Accessibility Inspector
I'm facing a bizarre issue with the Apple's Accessibility APIs. I am registering an AXObserver that listens for, among other things, the kAXSelectedTextChangedNotification. For many new users, the kAXSelectTextChangedNotification is not triggered, even though they have enabled Accessibility permission for the app. Other notifications are getting through (kAXWindowMovedNotification, kAXWindowResizedNotification, kAXValueChangedNotification etc - full list here), just not the kAXSelectedTextChangedNotification! We've found that we can reproduce the error by removing accessibility permission for the app and rebooting our computers. After restarting and reenabling accessibility permissions, the kAXSelectedTextChangedNotification was not received, even though other notifications were fine. Strangely, the issue can be resolved by launching Apple's Accessibility Inspector app on an impacted computer. Once the Accessibility Inspector is loaded, the kAXSelectedTextChangedNotifications start coming through as expected. This implies to me that either: We are missing some needed setup when starting the observers. Accessibility Inspector gets it right, thus ‘starting’ the system properly. Accessibility Inspector is using some Apple private APIs that we don’t have access to. Things I’ve tried: I've tried subscribing the AXSelectedTextChangedNotification to different AXUIElements, including the SystemWide element, the Application element, and children elements from the AXApplication. None of these received the kAXSelectedTextChangedNotification, until Accessibility Inspector is booted up. No surprises here, as Apple's documentation confirms that you should add the notification to the root Application AXUIElement if you want to receive notifications for all its children. I had a theory that the issue might be due to my code calling AXUIElementCreateApplication multiple times, possibly creating multiple "Applications" in Apple's Accessibility implementation. If that’s the case, the notifications might be sent to the wrong application AXUIElement. However, refactoring my code to only call AXUIElementCreateApplication once didn't resolve the issue. I thought the issue may be caused by subscribing the AXSelectedTextChangedNotification on the high-level application element (at odds with Apple's documentation). I've tried traversing the child AXUIElements until we find one with the kAXSelectedTextAttribute and then subscribing to that. This did not resolve the issue. I don’t think it's the correct path to continue exploring, given that the notifications are received correctly after AccessibilityInspector is launched. There is one exception to the above: if I add the kSelectedTextChangedNotification listener to a specific text field AXUIElement, I do receive the notification on that text field. However, this is not practical; I need a solution that will work for all text fields within an app. The Accessibility Inspector appears to be doing something that causes the selected-text-changed notifications to be correctly passed up to the high-level application AXUIElement. Another thought is that I could traverse the entire Accessibility hierarchy and add listeners to every subview that has the kAXSelectedTextAttribute. However, I don’t like this long-term solution. It will be slow and incomplete: new elements get added and removed frequently. I just want the kAXSelectedTextChangedNotification to be received by the high-level Application AXUIElement, which the documentation suggests it should be. I also have evidence that this can work, since notifications start coming through after Accessibility Inspector is launched. It’s just a matter of discovering how to replicate whatever Accessibility Inspector is doing. An interesting wrinkle: I implemented the 'traverse' strategy above, but was surprised by how few elements were in the hierarchy. Most apps only go down ~2-3 levels, which didn't seem right to me. Perhaps the Accessibility tree isn't fully initialized? I tried adding a 5-second delay to allow more initialization time, but it didn't change anything. Does anyone have any ideas? Here's our file.
1
1
150
May ’25