Explore best practices for creating inclusive apps for users of Apple accessibility features and users from diverse backgrounds.

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App Store Policy for apps that allows users to unlock contact details of person who posted content.
We have an app under development which allows musicians to unlock contact details of people who posted about an upcoming event. The musician pays a fees to unlock this contact details. Both the musician & the post owner are registered users. We will reveal the same contact info that the post owner used for account signup verification. Questions: Is this allowed? (given that we obtain consent to share contact info to other people and clearly mention this in privacy policy) If yes, will we have to use App store in-app purchase to facilitate this transaction or are we free to use a payment processor such as Stripe.
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630
Feb ’25
VoiceOver and currency - high amounts
I’ve noticed that the VoiceOver reads currency amounts correctly when they are below thousand. Then, for higher amounts, for example 12.225,34 € VoiceOver reads ‘twelve point two two five thirty four euros’ If the amount is formatted without the thousand separator (12225,34 €) this problem doesn’t exist. (VO reads twelve thousand two hundred and twenty five euros and thirty four cents) Why is the thousand separator a problem for VoiceOver if this formatting is coming from the currency and locale? This issue exists in English. I changed my device language to Italian and German and in both cases the number was read correctly even with the separator. Is there a way to make it work in English?
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2.3k
Jun ’25
How to set accessibility-label to NSTextAttachment ?
I have the following method to insert @mentions to a text field: func insertMention(user: Token, at range: NSRange) -> Void { let tokenImage: UIImage = renderMentionToken(text: "@\(user.username)") let attachment: NSTextAttachment = NSTextAttachment() attachment.image = tokenImage attachment.bounds = CGRect(x: 0, y: -3, width: tokenImage.size.width, height: tokenImage.size.height) attachment.accessibilityLabel = user.username attachment.accessibilityHint = "Mention of \(user.username)" let attachmentString: NSMutableAttributedString = NSMutableAttributedString(attributedString: NSAttributedString(attachment: attachment)) attachmentString.addAttribute(.TokenID, value: user.id, range: NSRange(location: 0, length: 1)) attachmentString.addAttribute(.Tokenname, value: user.username, range: NSRange(location: 0, length: 1)) let mutableText: NSMutableAttributedString = NSMutableAttributedString(attributedString: textView.attributedText) mutableText.replaceCharacters(in: range, with: attachmentString) mutableText.append(NSAttributedString(string: " ")) textView.attributedText = mutableText textView.selectedRange = NSRange(location: range.location + 2, length: 0) mentionRange = nil tableView.isHidden = true } When I use XCode's accessibility inspector to inspect the text input, the inserted token is not read by the inspector - instead a whitespace is shown for the token. I want to set the accessibility-label to the string content of the NSTextAttachment. How?
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868
Jul ’25
Feature Request – Bionic Reading Accessibility Setting
I’d love to see Apple implement a Bionic Reading feature as a system-wide accessibility option. This type of reading aid highlights the first part of each word in bold to help guide the eyes and improve comprehension. It’s been shown to be especially helpful for people with ADHD, dyslexia, and other neurodivergent needs. Having a toggle in Settings > Accessibility would be life-changing. Ideally, it could be: • Enabled system-wide, or per-app • Allow customization of how much of the word is bolded • Available in Safari, Messages, Books, News, etc.
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134
Apr ’25
¿How do I make Siri announce the local currency on notifications?
I'm currently testing the announce notifications feature and I can't seem to find out how to make Siri read aloud the current currency instead of dollars. My locale is es-CL (Chile). It uses the currency symbol $ and reads as Pesos locally or Chilean Pesos where the number 5000.1 is represented as 5.000,1 This is the notification content         let content = UNMutableNotificationContent()         content.body = "¡Has recibido un pago por $5.000!" Siri reads it aloud as "¡Has recibido un pago por 5.000 Dolares!" which translates to "You have received a payment for 5,000 Dollars", instead of the expected "¡Has recibido un pago por 5.000 Pesos!" -> "You have received a payment for 5,000 Pesos" I've tried changing the development region of the app, interpolating the string with NumberFormatter.localizedString(from: 5000, number: .currency), and with others styles( .currencyAccounting, .currencyISOCode and .currencyPlural) without good results. The last one seems to work buts it's not ideal since it outputs "5.000 pesos chilenos" which gets read as "5 pesos chilenos" which is not the correct amount (bug), it's as is you're not on Chile and I personally prefer it to be a symbol instead of words. I'm testing with my device which is setup with the region "Chile" Could someone help me find a solution?
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1.4k
Feb ’25
Subpath for access to Silence Unknown Callers
Hi, Our app has a section where, we show to users how to activate "Silence Unknown Callers", because is a crucial feature for our app. But, we saw that 30% of users drop the process here, because we can't open directly that setting option in phone app. We are using this url scheme to open phone settings in iOS 18: if let url = URL(string: "App-prefs:com.apple.mobilephone") { UIApplication.shared.open(url) } But, we don't see other way to open directly the path "silence", like in iOS 17, with this url scheme: prefs:root=Phone&path=SILENCE_CALLS So, do you know if is possible open that option directly? We want to improve our accessibility. Thank you!
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373
Mar ’25
Assistive Access + Firebase Authentication
I have an issue in my app when it is used together with the assistive access feature. For authentication, we are using the capacitor firebase authentication plugin (https://www.npmjs.com/package/@capacitor-firebase/authentication) which enables users to login via apple (FirebaseAuthentication.signInWithApple(...)), google (FirebaseAuthentication.signInWithGoogle(...)), or email. Works just fine. However, when the assistive access feature is enabled, the login fails for apple ("The operation couldn't be completed. com.apple.AuthenticationServices.AuthorizationError error 1000) and google ("The user canceled the sign-in flow). It seems like the popups for sign-in are blocked and therefore an error is returned immediately. The popups may be blocked by assistive access, causing the capacitor plugin to be unable to authenticate. I have tested this on my iPhone 12 Pro using iOS 17.7 I would appreciate any suggestions to handle this issue!
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747
Jul ’25
Apple is lying about its commitment to accessibility on macOS
I've just received an email from Apple regarding the Global Accessibility Awareness Day and some forthcoming sessions to promote their accessibility features. What a joke. For many years, Apple refuses to provide the most basic accessibility requirement on macOS: LET USERS DISABLE ALL NON-CONSENSUAL UNSOLICITED ANIMATIONS AND OTHER UI CONVULSIONS. The scourge of animations started from macOS Lion. Yes, many of them can be, fortunately, disabled through some obscure Terminal commands (that is, if the user is lucky enough to discover them on some obscure internet resources). The "Reduce motion" control in System Settings is a fake option that doesn't do anything. And there are two most glaring accessibility violations that cannot be disabled: Scroll bar rollover highlight effect introduced on macOS 10.7.3. Every time you move the cursor over a scroll bar, the bar gets highlighted. It results in bringing the user's attention to random scroll bars for no reason whatsoever just because the cursor happens to pass over the bar at some point. HUNDREDS of unnecessary, annoying events of distraction daily! Expand/collapse animation of NSOutlineView (such as when we open/close a folder in the list view in the Finder, as well as any other app that's using outline views). It's extremely annoying, distracting, and time-wasting. All feedback submitted about this through the years remains mostly ignored (except for a few cases where I received some ridiculous replies from employees who, apparently, are barely familiar with Macs in general). Apple does NOT care about accessibility. Not only this, but it's obvious that Apple is, in fact, intentionally abusing those users who can't tolerate distracting, time-wasting animations and UI convulsions.
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236
Apr ’25
Siri misreads local currency in notifications (Bug reported, still unresolved)
I’m experiencing an issue where Siri incorrectly announces currency values in notifications. Instead of reading the local currency correctly, it always reads amounts as US dollars. Issue details: My iPhone is set to Region: Chile and Language: Spanish (Chile). In Chile, the currency symbol $ represents Chilean Pesos (CLP), not US dollars. A notification with the text: let content = UNMutableNotificationContent() content.body = "¡Has recibido un pago por $5.000!" is read aloud by Siri as: ”¡Has recibido un pago por 5.000 dólares!” (English: “You have received a payment of five thousand dollars!”) instead of the correct: ”¡Has recibido un pago por 5.000 pesos!” (English: “You have received a payment of five thousand pesos!”) Another developer already reported the same issue back in 2023, and it remains unresolved: https://developer.apple.com/forums/thread/723177 This incorrect behavior is not limited to iOS notifications; it also occurs in other Apple services: watchOS, iPadOS, and macOS (Siri misreads currency values in various system interactions). Siri’s currency conversion feature misinterprets $ as USD even when the device is set to a region where $ represents a different currency. Announce Notifications on AirPods also exhibits this issue, making it confusing when Siri announces transaction amounts incorrectly. Apple Intelligence interactions are also affected—for example, asking Siri to “read my latest emails” when one of them contains a monetary value results in Siri misreading the currency. I have submitted a bug report via Feedback Assistant, and the Feedback ID is FB16561348. This issue significantly impacts accessibility and localization for users in regions where the currency symbol $ is not associated with US dollars. Has anyone found a workaround, or is there any update from Apple on this?
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693
Feb ’25
VoiceOver incorrect focus on modal alert
When my macOS Cocoa app displays a modal alert with beginSheetModal(for:completionHandler:), VoiceOver sometimes seems to focus on an "illegal" upper level, where any attempts at navigation will give the unhelpful response "Alert, dialog", until you "drill down" with VO + shift + down or switch apps. After that, things will work as expected. Is this a known bug? Does it happen to anybody else, or am I doing something wrong?
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155
Apr ’25
Fullscreen Detection
Hi, I want to detect if there is a fullscreen window on each screen. _AXUIElementGetWindow and kAXFullscreenAttribute methods work, but I have to be in a non-sandbox environment to use them. Is there any other way that also works? I don't think it's enough to judge if it's fullscreen by comparing the window size to the screen size, since it doesn't work on MacBook with notch, or the menu bar is set to 'auto-hide'. Thanks.
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1.7k
Jul ’25
Guided Access Unresponsive After Period of Use
Hello, I'm observing a persistent and frustrating issue with an accessibility feature called Guided Access that seems to affect many users across different devices and iOS versions. Problem The triple-click gesture (side or home button) to activate Guided Access intermittently stops working after the device has been in normal use for a few days (typically 2-7 days) without a restart. I have done some debugging for Apple in FB16094026 but received no updates after 6 months. So I'm posting here in the hope that this will be solved sooner. A core accessibility feature shouldn't require daily device restarts to function reliably. Details: Guided Access is correctly enabled in Settings > Accessibility. Initially, the triple-click works perfectly. After a period of normal device use (2-7 days), the triple-click no longer triggers Guided Access in any app. Restarting the device temporarily resolves the issue, and Guided Access triple-click works again immediately after a reboot. However, the problem recurs after continued use. Simply toggling the Guided Access setting on/off does NOT fix it. Additional observation: Even trying to select Guided Access manually via the Accessibility Shortcut menu (if multiple shortcuts are enabled) sometimes fails to launch the feature when in this state. Affected: iPhones and iPads Observed on iOS/iPadOS 16, 17, and now 18, indicating it's a long-standing bug. Impact: Guided Access is a crucial accessibility feature for many users (for focus, special needs, parental controls, etc.). Its unreliable activation significantly disrupts daily workflows and reliance on this function. This issue appears to be widespread, with many reports across forums like Apple Support Communities and Reddit. For example, this post received over 1k upvotes. To see more examples please refer to FB16094026. Could Apple please investigate this bug urgently? Thanks.
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Apr ’25
iOS: How to maintain good app icon contrast in grayscale mode?
I’m developing an iOS app, and I’ve noticed that when the user enables Accessibility → Display & Text Size → Color Filters → Grayscale, my app icon loses a lot of visual contrast. The original colored version looks fine, but in grayscale it appears “flat” and harder to distinguish, unlike a pure black-and-white design. What I want to achieve: Ensure the app icon remains visually clear and high-contrast even when iOS renders it in grayscale. Ideally, provide an alternate “high-contrast” app icon version when grayscale mode is enabled. What I’ve tried: Increased color contrast in the original icon design. Added outlines and stronger shapes. Tested with grayscale filters in design tools. Researched Asset Catalog and alternate icons, but found no documented API to detect or respond to grayscale mode. Questions: Is there any API in iOS that allows detecting when the system is in grayscale mode so that I can programmatically switch to an alternate app icon? If not, are there Apple-recommended best practices for designing app icons that still look clear in grayscale? Are there any accessibility guidelines specifically addressing icon design for grayscale or color-blind modes? Additional info: iOS version tested: iOS 17.5 Development in Swift + SwiftUI, using Asset Catalog for icons. I am aware that iOS supports alternate icons via setAlternateIconName, but I haven’t found a trigger for grayscale mode.
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454
Aug ’25
Components with Earcon haptic feedback for VoiceOver users
I want to understand which component types are intended to have an associated hint text, haptic feedback, or earcon associated with it for VoiceOver screen reader users. Is there a list somewhere or a HIG guideline for which transition types should have a sound? Some transitions in Apple apps generally include different beep sounds, such as opening a new screen screen dimming when a VoiceOver user swipes from the header / navbar to the body a scraping sound when swiping up or down a page. the beginning or end of the body section in Calculator when swiping from one row to the next. opening a pop up menu I would also appreciate any direction on what code strings are associated with these sounds and how custom components can capture these sounds or haptics or hints where it is expected? On the other hand, I don't want to get that info and then dictate that every component needs a specific beep type since these sounds appear to be used for specific purposes.
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826
May ’25
Discussion on Location Services and Green light (Will someone deaf or blind ever know when their location was last on?)
Haptic or Sound queue to allow for the accessibility of the blind (sound) and deaf population (haptic) for even knowing when location services and the camera were last used? Also, the grey notification rather than the purple notification for location services should appear for the full 24 hours after an application has used the app, if the correct description is within the "copy" of Settings The green light lets them know that the application has changed to the camera and fade out orange light both could even have subtle simply click sounds, like a shutter, big haptic, softer sound, but editable in Settings, of course
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May ’25
Custom prediction panel not working in Google Docs
I’m working on a macOS Accessibility setup for a French-speaking user and I’ve hit a wall. (I'm not a developper and I'm trying to help my kid with dyslexia) I successfully built a custom word prediction panel using the Panel Editor (Keyboard) in macOS Accessibility > Keyboard > Accessibility Keyboard. Here’s what I have so far: • The prediction panel works system-wide: I can use it to type in Finder, Safari, Notes, TextEdit, and even browser search bars. • The panel appears above all applications and suggestions show up correctly. • However, it does not work inside Google Docs (tested in Chrome, Safari, and Firefox). Selecting a word from the panel does nothing in the Docs editor. I suspect this is because: • Google Docs does not use a standard macOS text input field. • Docs is a web app that relies on custom JavaScript editors, contentEditable elements, and canvas rendering, so macOS Accessibility APIs (AXTextField, AXInsertText, etc.) don’t register or inject text events. • Accessibility tools like the Accessibility Keyboard rely on native macOS text input methods, which don’t hook into Google Docs’ custom editor. Important: I’m not a programmer. I’d like to know if there is an easy fix or option in macOS, Google Chrome, or Google Docs that would make my custom prediction panel work, before going into custom development. Technical setup: • MacBook Air (M2, 2022) • RAM: 8 GB • macOS: Sequoia 15.3.1 • Language: French (system and keyboard) • Accessibility Keyboard: Enabled via Settings > Accessibility > Keyboard • Custom panel: Built using Panel Editor (Keyboard), named “Philemon Prédiction” • Browsers tested: Chrome, Safari, Firefox (same issue) • Behavior: Panel is visible, suggestions appear, but inserting text does nothing in Google Docs Has anyone worked around this limitation? Is there a simple setting, workaround, or accessibility option to bridge macOS Accessibility input with Google Docs’ editor? Thanks a lot!
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939
Aug ’25
kAXSelectedTextChangedNotification not received after restart, until launching Accessibility Inspector
I'm facing a bizarre issue with the Apple's Accessibility APIs. I am registering an AXObserver that listens for, among other things, the kAXSelectedTextChangedNotification. For many new users, the kAXSelectTextChangedNotification is not triggered, even though they have enabled Accessibility permission for the app. Other notifications are getting through (kAXWindowMovedNotification, kAXWindowResizedNotification, kAXValueChangedNotification etc - full list here), just not the kAXSelectedTextChangedNotification! We've found that we can reproduce the error by removing accessibility permission for the app and rebooting our computers. After restarting and reenabling accessibility permissions, the kAXSelectedTextChangedNotification was not received, even though other notifications were fine. Strangely, the issue can be resolved by launching Apple's Accessibility Inspector app on an impacted computer. Once the Accessibility Inspector is loaded, the kAXSelectedTextChangedNotifications start coming through as expected. This implies to me that either: We are missing some needed setup when starting the observers. Accessibility Inspector gets it right, thus ‘starting’ the system properly. Accessibility Inspector is using some Apple private APIs that we don’t have access to. Things I’ve tried: I've tried subscribing the AXSelectedTextChangedNotification to different AXUIElements, including the SystemWide element, the Application element, and children elements from the AXApplication. None of these received the kAXSelectedTextChangedNotification, until Accessibility Inspector is booted up. No surprises here, as Apple's documentation confirms that you should add the notification to the root Application AXUIElement if you want to receive notifications for all its children. I had a theory that the issue might be due to my code calling AXUIElementCreateApplication multiple times, possibly creating multiple "Applications" in Apple's Accessibility implementation. If that’s the case, the notifications might be sent to the wrong application AXUIElement. However, refactoring my code to only call AXUIElementCreateApplication once didn't resolve the issue. I thought the issue may be caused by subscribing the AXSelectedTextChangedNotification on the high-level application element (at odds with Apple's documentation). I've tried traversing the child AXUIElements until we find one with the kAXSelectedTextAttribute and then subscribing to that. This did not resolve the issue. I don’t think it's the correct path to continue exploring, given that the notifications are received correctly after AccessibilityInspector is launched. There is one exception to the above: if I add the kSelectedTextChangedNotification listener to a specific text field AXUIElement, I do receive the notification on that text field. However, this is not practical; I need a solution that will work for all text fields within an app. The Accessibility Inspector appears to be doing something that causes the selected-text-changed notifications to be correctly passed up to the high-level application AXUIElement. Another thought is that I could traverse the entire Accessibility hierarchy and add listeners to every subview that has the kAXSelectedTextAttribute. However, I don’t like this long-term solution. It will be slow and incomplete: new elements get added and removed frequently. I just want the kAXSelectedTextChangedNotification to be received by the high-level Application AXUIElement, which the documentation suggests it should be. I also have evidence that this can work, since notifications start coming through after Accessibility Inspector is launched. It’s just a matter of discovering how to replicate whatever Accessibility Inspector is doing. An interesting wrinkle: I implemented the 'traverse' strategy above, but was surprised by how few elements were in the hierarchy. Most apps only go down ~2-3 levels, which didn't seem right to me. Perhaps the Accessibility tree isn't fully initialized? I tried adding a 5-second delay to allow more initialization time, but it didn't change anything. Does anyone have any ideas? Here's our file.
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151
May ’25
Autocomplete Select not working with VoiceOver in iOS 18.6.2
Hey folksI, I would like to ask for help on this topic: I think this is exactly the same problem Combobox not working with VoiceOver after… - Apple Community. VoiceOver also breaks the combobox from the official ARIA W3C website https://www.w3.org/WAI/ARIA/apg/patterns/combobox/examples/combobox-autocomplete-list/. When VO is turned off, I can use the up/down arrow to go through the menu items from the dropdown, but when VO is turned on, the up/down arrows cannot access the dropdown menu items. Is there an official tutorial on how to control it using voice over? Kind regards, Jakub
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423
Sep ’25