Hello, we are experiencing issues with adding VISA cards via In-App Provisioning on iOS using PassKit. The same flow works correctly with Mastercard, but for VISA cards the Apple broker endpoint returns HTTP 500. Details Device: iPhone15,3 (iPhone 15 Pro), iOS 18.6.1 (22G90) Region: CZ App: [REDACTED] (version 0.4.3) Issuer ID: [REDACTED] Merchant ID and entitlements are configured and validated. SEID: [REDACTED] Request flow GET /broker/v4/devices/{SEID}/issuerProvisioningCertificates?encryptionVersion=EV_ECC_v2 Request ID: B61363A8-0BFF-4CD6-92BC-52C461DFFAAD Response: 200 OK Conversation ID: e12c64c9a0b54981adfad8d00800d836 Returned nonce: [REDACTED] Timestamp: 2025.08.21_14-01-46+0200 POST /broker/v4/devices/{SEID}/cards Request ID: F29B73CA-CDDE-4C0C-9F40-B87AE006FDDD Payload fields present (values redacted): encryptedCardData [REDACTED], ephemeralPublicKey [REDACTED], publicKeyHash [REDACTED], nonce [REDACTED], issuerIdentifier [REDACTED], encryptionVersion=EV_ECC_v2 Response: 500 Internal Server Error (latency ~0.41s) Timestamp: 2025.08.21_14-01-47+0200 Observation Provisioning succeeds with Mastercard but consistently fails with VISA. The GET issuerProvisioningCertificates succeeds; the POST …/cards returns 500. Request Could you please: Provide internal error details for Request ID F29B73CA-CDDE-4C0C-9F40-B87AE006FDDD (and/or Conversation ID e12c64c9a0b54981adfad8d00800d836), Confirm whether the 500 originates before or after the broker’s call to VTS (Visa Token Service), and Validate that our app/merchant/issuer configuration is fully enabled for VISA push provisioning in our region. Attached privately: sysdiagnose with full traces (can share via secure channel upon request). Kind regards, Martin

Hi Support, When the applepay express transit option is used on emv payment cards, like this iPhone - Open “Settings” → “Wallet & Apple Pay” → “Express Transit Card”. And a emv single card has been enabled under Express Transit And on transit reader Apple Enhanced contactless Polling support is provided, ( with VAS not supported, user authentciation not supported) Sometimes ATQB response also comes from the iPhone or iWatch instead of the ATQA response, and then it causes the transit reader to report as collision error in the polling. Sequence of the packets: WUPA WUPB ECP frame WUPA WUPB ATQB WUPA ATQA

I am attempting to verify my domain https://technoq.genesistechnologies.tech for use with Apple Pay Merchant ID. However, when I attempt verification, the process fails with the message: “Domain verification failed.” Unfortunately, no additional details are provided. I have already completed the following steps: Downloaded the verification file apple-developer-merchantid-domain-association.txt. Placed it in the .well-known directory as instructed. Confirmed that it is publicly accessible at: https://technoq.genesistechnologies.tech/.well-known/apple-developer-merchantid-domain-association.txt Verified that a valid SSL certificate is configured for the domain. Could you please advise on why the verification might be failing and what additional steps I should take to resolve this issue?

Hi, For one of my projects, I am using the Web Drop-in component of Adyen PSP on a Salesforce B2B Commerce site. One of the payment methods is Apple Pay. The payment method is rendered, but the Apple Pay button is not clickable. We tried debugging it but could not identify the root cause. Could you advise how this issue can be fixed? Thanks

We are an acquirer/payment provider offering Apple Pay. Our merchants use our hosted checkout to accept payments. After a user pays with Apple Pay on our checkout, the Wallet transaction record shows our checkout domain as the payee. We would like it to display the merchant’s brand/name so users can recognize or contact the merchant. Is there any parameter or configuration that controls what Wallet shows as the payee? For example, can this be set via a specific field/parameter, or is it strictly derived from the Merchant ID’s display name (or other Apple Pay configuration)? What is the correct approach for a PSP/acquirer to have the merchant’s brand shown in Wallet transaction record? Additional detail: The field in question is the merchant/payee name shown in the Apple Wallet receipt—directly under the transaction amount at the top of the receipt, and again beneath the “Total” line.

During the development of our 3D game project, we encountered high memory usage requirements. To address this, we enabled Apple’s Extended Virtual Addressing (EVA) and Increased Memory Limit services. We have confirmed that both services were enabled in the developer backend as well as in Xcode, and we also used updated development and distribution certificates when building the app. However, in our validation process, it seems that EVA and Increased Memory Limit are not taking effect — the game still experiences memory overflow and crashes. Could you please advise: The correct steps to properly use Extended Virtual Addressing and Increased Memory Limit; How we can confirm whether these services are functioning as expected?

We have an Apple Pay account and have successfully created and verified the payment processing certificate in our Apple Developer account. When initiating an Apple Pay payment, the Apple session is created successfully with the correct data return from api , but it is not accepted with the error: “Payment not completed.” The issue occurs even though the merchant validation step works without errors. Our websites where this is happening are: https://magicdeliver.com/ https://www.pulsarmodular.com/ Could you please help us identify the cause of the issue and guide us on resolving it?

we are currently using the requestAutomaticPassPresentationSuppression API in my app. to prevent the Wallet interface from appearing when an NFC/RF reader is detected during active app usage. Recently, a new transit card supporting Express Mode (T-money Transit Card) was released in Korea, and we are seeing an increasing number of users enabling Express Mode. However, this has introduced an issue where users are unable to use the BLE-based functionality we provide via our widget. Specifically, when the user taps our widget, it triggers a BLE signal broadcast for approximately 10 seconds. In this scenario, when the user brings their iPhone close to our reader, Express Mode is activated before the BLE interaction can be established. This prevents the BLE signal from being successfully received and processed. We would like to ask: Is it possible to suppress Express Mode behavior (similar to requestAutomaticPassPresentationSuppression) even when the app is launched via a widget interaction? Alternatively, is there any way to delay or defer Express Mode activation temporarily when launching from a widget or during BLE communication? We would appreciate any guidance or best practices you can share regarding this scenario. Thank you.

We have developed Apple Wallet Extension for our App. The in-app provisioning for the card is working. However when we try to add the card from Wallet extension it gives error saying "Your issuer does not yet offer support for this card". From the apple documentation we can see the issues is same as mentioned in Scenario 2 at following link https://applepaydemo.apple.com/in-app-provisioning#8.4 We are getting eligibilityStatus as 0 Below is the response from Wallet captured using SysDiagnosis https://crt-pod1-smp-device.apple.com:443/broker/v4/devices/0434320BCB1A90022306073796318273728D0A367FA927F4/cards 200 Time profile: 1.77856 seconds { x-conversation-id = ...... Content-Type = "application/json" x-pod = "crt-pod1" x-xss-protection = "1; mode=block" Server = "Apple" x-pod-region = "paymentpass.com.apple" regionbrokerurl = "https://crt-pod1-smp-device.apple.com:443/broker" Date = "Wed, 06 Aug 2025 11:39:30 GMT" Content-Length = "488" x-envoy-upstream-service-time = "1400" Strict-Transport-Security = "max-age=31536000; includeSubdomains" cross-origin-opener-policy = "same-origin" x-keystone-correlationid = ...... x-content-type-options = "nosniff" Vary = "accept-language" x-frame-options = "SAMEORIGIN" } { applicationIdentifier = ......; auxiliaryCapabilities = { }; cardType = 4; deviceProvisioningDataExpected = 1; eligibilityStatus = 0; identifier = ......; learnMoreURL = "https://www.apple.com/ae/apple-pay/banks/ae/en-ae.html"; nonce = ......; paymentApplications = ( { appletTypeIdentifier = Argon; paymentType = Credit; } ); region = "paymentpass.com.apple"; sanitizedPrimaryAccountNumber = 7008; sanitizedPrimaryAccountPrefix = ""; }

Hi, We’re a franchise business with over 100 franchisees, and each franchisee has their own unique Merchant ID. We're building a single app that allows customers to place orders, and based on the selected franchisee, the payment needs to be processed through that specific franchisee’s merchant account. However, when we integrate Apple Pay and publish the app, it asks us to provide a payment gateways' Merchant ID, but we don’t use just one – we have many. How can we handle this situation? Is there a way to dynamically use multiple Merchant IDs in one app, depending on which franchisee the customer is ordering from?

Hello, We are experiencing an issue with Apple Pay integration in our application. We are using WKWebView to handle various payment methods, but we are unable to complete payments via Apple Pay. Upon debugging the WKWebView, we received the following error message: "400 No required SSL certificate was sent" when attempting to process the payment. Currently, we are using a Let's Encrypt SSL certificate. Could you please confirm whether this certificate is suitable for Apple Pay, or if we should be using a different SSL certificate?

To perform the integration, it must be done under the same domain that has been validated. Is it not possible to do it in a local environment? Could that be the reason why I can't display the button or complete the validation with the API?

Hi, I am the developer of this app and I was shared this receipt which strangely does not list my name as the merchant but instead says "The flow network" as you can see below: What is going on?

I'm successfully using Apple subscriptions in my app, but I'm encountering SKErrorCodeDomain error 18 when trying to apply a subscription offer. I want apply offer code first time only for subscription. Below are details of what i set in appstore and what i have tested. Subscription Offer Details Offer Type: For the first month Customer Eligibility: New, Existing, and Expired Subscribers Code Status: Active Offer Code Creation Steps: App Store Connect → App → Subscription → Select Subscription Product → Offer Codes → Add → Add Custom Codes Signature Generation for Promotional Offers I'm following Apple's documentation to generate a signature: https://developer.apple.com/documentation/storekit/generating-a-signature-for-promotional-offers I’ve constructed the payload as instructed: appBundleId + '\u2063' + keyIdentifier + '\u2063' + productIdentifier + '\u2063' + offerIdentifier + '\u2063' + appAccountToken + '\u2063' + nonce + '\u2063' + timestamp Keys and Identifiers keyIdentifier, issuerId, and .p8 file are obtained from: App Store Connect → Users and Access → Integrations → In-App Purchase Test user created under: App Store Connect → Users and Access → Sandbox → Test Accounts Logged in with this account on the iPhone What I’ve Tried Verified all values used in the payload are correct Tried both seconds and milliseconds for the timestamp (as per documentation, it should be in milliseconds) Tried setting appAccountToken to: a valid UUID an empty string not setting it at all Used Apple’s sample code to generate a signature: https://developer.apple.com/documentation/storekit/generating-a-promotional-offer-signature-on-the-server Verified the generated signature locally, and it validated successfully: https://developer.apple.com/documentation/storekit/generating-a-signature-for-promotional-offers#Validate-locally-and-encode-the-signature Apple’s sample code to generate a signature Downloaded from const express = require('express'); const router = express.Router(); const crypto = require('crypto'); const ECKey = require('ec-key'); const secp256k1 = require('secp256k1'); const uuidv4 = require('uuid/v4'); const KeyEncoder = require('key-encoder'); const keyEncoder = new KeyEncoder('secp256k1'); const fs = require('fs'); function getKeyID() { return "KEYIDXXXXX"; } router.post('/offer', function(req, res) { const appBundleID = req.body.appBundleID; const productIdentifier = req.body.productIdentifier; const subscriptionOfferID = req.body.offerID; const applicationUsername = req.body.applicationUsername; const nonce = uuidv4(); const currentDate = new Date(); const timestamp = currentDate.getTime(); const keyID = getKeyID(); const payload = appBundleID + '\u2063' + keyID + '\u2063' + productIdentifier + '\u2063' + subscriptionOfferID + '\u2063' + applicationUsername + '\u2063'+ nonce + '\u2063' + timestamp; // Get the PEM-formatted private key string associated with the Key ID. // const keyString = getKeyStringForID(keyID); // Read the .p8 file const keyString = fs.readFileSync('./SubscriptionKey_47J5826J8W.p8', 'utf8'); // Create an Elliptic Curve Digital Signature Algorithm (ECDSA) object using the private key. const key = new ECKey(keyString, 'pem'); // Set up the cryptographic format used to sign the key with the SHA-256 hashing algorithm. const cryptoSign = key.createSign('SHA256'); // Add the payload string to sign. cryptoSign.update(payload); /* The Node.js crypto library creates a DER-formatted binary value signature, and then base-64 encodes it to create the string that you will use in StoreKit. */ const signature = cryptoSign.sign('base64'); /* Check that the signature passes verification by using the ec-key library. The verification process is similar to creating the signature, except it uses 'createVerify' instead of 'createSign', and after updating it with the payload, it uses `verify` to pass in the signature and encoding, instead of `sign` to get the signature. This step is not required, but it's useful to check when implementing your signature code. This helps debug issues with signing before sending transactions to Apple. If verification succeeds, the next recommended testing step is attempting a purchase in the Sandbox environment. */ const verificationResult = key.createVerify('SHA256').update(payload).verify(signature, 'base64'); console.log("Verification result: " + verificationResult) // Send the response. res.setHeader('Content-Type', 'application/json'); res.json({ 'keyID': keyID, 'nonce': nonce, 'timestamp': timestamp, 'signature': signature }); }); module.exports = router; Postman request and response Request URL: http://192.168.1.141:3004/offer Request JSON: { "appBundleID":"com.app.bundleid", "productIdentifier":"subscription.product.id", "offerID":"OFFERCODE1", "applicationUsername":"01234b43791ea309a1c3003412bcdaaa09d39a615c379cc246f5f479760629a1" } Response JSON: { "keyID": "KEYIDXXXXX", "nonce": "f98f2cda-c7a6-492f-9f92-e24a6122c0c9", "timestamp": 1753510571664, "signature": "MEYCIQCnA8UGWhTiCF+F6S55Zl6hpjnm7SC3aAgvmTBmQDnsAgIhAP6xIeRuREyxxx69Ve/qjnONq7pF1cK8TDn82fyePcqz" } Xcode Code func buy(_ product: SKProduct) { let discountOffer = SKPaymentDiscount( identifier: "OFFERCODE1", keyIdentifier: "KEYIDXXXXX", nonce: UUID(uuidString: "f98f2cda-c7a6-492f-9f92-e24a6122c0c9")!, signature: "MEYCIQCnA8UGWhTiCF+F6S55Zl6hpjnm7SC3aAgvmTBmQDnsAgIhAP6xIeRuREyxxx69Ve/qjnONq7pF1cK8TDn82fyePcqz", timestamp: 1753510571664) let payment = SKMutablePayment(product: product) payment.applicationUsername = "01234b43791ea309a1c3003412bcdaaa09d39a615c379cc246f5f479760629a1" payment.paymentDiscount = discountOffer SKPaymentQueue.default().add(payment) } Issue Even following instructions to the documentation and attempting various combinations, the offer keeps failing with SKErrorCodeDomain error 18. Has anyone else experienced this? Any suggestions as to what may be amiss or how it can be corrected?

Hi, I’ve been trying to integrate Apple Pay, but for some reason, the payment button is not showing up. The project is built with Laravel 11 and Vue. I imported the script as follows: <script crossorigin crossorigin src="https://applepay.cdn-apple.com/jsapi/1.latest/apple-pay-sdk.js" ></script> Then I added the following the steps: <style> apple-pay-button {{ --apple-pay-button-width: --apple-pay-button-width: 150px;; --apple-pay-button-height: --apple-pay-button-height: 30px;; --apple-pay-button-border-radius: --apple-pay-button-border-radius: 3px;; --apple-pay-button-padding: --apple-pay-button-padding: 0px 0px;; --apple-pay-button-box-sizing: border-box; } </style> <apple-pay-button buttonstyle="black" type="plain" locale="en-US"></apple-pay-button> I followed all the steps from the official Apple Pay demo: https://applepaydemo.apple.com/ I also configured the Content Security Policy (CSP) to allow all necessary resources. However, when I test my integration, the button doesn’t appear. I’ve checked the console, but there are no errors. At the same time, I have my certificate imported into the Keychain, and I’ve completed the entire process of creating both the certificate and the private key. However, when I try to validate the session using the certificate and key with Apple’s API, I get an error: 400 The SSL certificate error https://apple-pay-gateway-cert.apple.com/paymentservices/

Hi! I am working on automating the Apple Pay integration process in our CI/CD pipeline and would like to confirm whether a fully automated setup is currently possible for our preproduction environment. Right now, our process is as follows: A certificate is generated for the root domain and for each individual merchant subdomain. Both certificates are manually uploaded to our preproduction servers to test and verified via HTTP. We’d like to automate this flow in GitLab CI, mainly the generation of the necessary certificates programmatically or via API. However, from my research, it seems that Apple does not currently provide an API or any support to automate this task, but I’d like to confirm this directly with you. Is there any official support or workaround for this kind of automation? If not, do you have any plans to provide it in the future? Thanks in advance for your help.

We are attempting to integrate the Apple Pay service into our website and have successfully verified our domain with Apple manually. However, we consistently receive an 'ApplePay reverify failed' email a month before the expiration time. Upon checking, we updated the SSL certificate for the domain before receiving the email, and the link still works fine in the browser. We would greatly appreciate any feedback from someone who can help us with this issue.

Is there a way to make a subscription's auto-renewal fail in sandbox environment? Currently, I see no such options (screenshot)

I'm implementing Apple Pay for our application via the Apple Pay JS API, and everything works as expected when initiating a session from a Safari browser. However, when attempting to start a session in a non-Safari browser (Chrome in this case), I see the following behavior: The "Scan Code with iPhone" popup appears I scan the code with my device (9th gen iPad running iPadOS 18.5 if that matters) The Apple Pay view does not appear on the device, and the "Scan Code" popup closes on the browser without any further information given. I can see the messages being passed in the network tab, with the final message being a "getPaymentRequestResponse" message appearing at the time the code is scanned. I suspect merchant validation is failing since that should be the next step, but that's just an educated guess at this point. I would appreciate any help getting this issue resolved.

We are trying to develop a coupon/offer code module where our app users can avail a free trail offer for 2 months period after applying the code. We already had a subscription module with monthly & yearly subscriptions with 7 day free trial period. Now, we want to implement a offer/coupon module, where, a user can either select monthly or yearly subscription, and upon entering the offer/coupon code, they will get 2 months free trial (or) a discount on the chosen subscription. (this will overwrite the existing 7 day free trial). We are confused on choosing the type of “offer/coupon” from AppStore connect. In App Store connect, we have introductory offers, promotional offer & Offer codes. Based on our requirements, we have done research and found that we cannot implement the offer code & promotional codes in the develop environment as there is no possibility to test in Sandbox environment. We observed that we need to push the app to App store and upon approval, we need to implement “offer/coupon” module. Can some one please suggest or guide us on choosing the best solution for our requirement? Thanks in advance.