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Replacement For Expiring Merchant Identity Certificate Validation Issue
We are on a .NET ecommerce site hosted on AWS on a windows 2012R2 server. We have apple pay for the web integrated on the site and the certificates (merchant id and apple pay) were set to expire shortly. We created a new merchant id and apple pay cert, however we are now stuck as the new merchant ID certificate doesn't appear to be working although the old one did. Note there have been no code changes. Basically the apple pay process is failing on the merchant validation. Here are the steps we took: Created a CSR in Keychain Access Generated a Merchant ID cert in the Apple Developer account with that CSR. Imported the Merchant ID cert back into Keychain Access and exported as a p12 file the cert and the private key used to generate the CSR. Imported the p12 file into Windows 2012 R2. I can see in our debugging that the new certificate is being loaded but a SSL/TSL connection couldn't be made. So it seems there is an issue with the cert. Has anyone encountered this? I'm out of ideas at this point and under a lot of pressure from management to fix what was supposed to be a routine maintenance issue. If anyone has any ideas, that would be greatly appreciated.
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200
Mar ’25
Apple Pay integration and Merchant IDs.
Hi, We’re a franchise business with over 100 franchisees, and each franchisee has their own unique Merchant ID. We're building a single app that allows customers to place orders, and based on the selected franchisee, the payment needs to be processed through that specific franchisee’s merchant account. However, when we integrate Apple Pay and publish the app, it asks us to provide a payment gateways' Merchant ID, but we don’t use just one – we have many. How can we handle this situation? Is there a way to dynamically use multiple Merchant IDs in one app, depending on which franchisee the customer is ordering from?
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94
Oct ’25
Card provisioning not working from Apple Wallet Extension
We have developed Apple Wallet Extension for our App. The in-app provisioning for the card is working. However when we try to add the card from Wallet extension it gives error saying "Your issuer does not yet offer support for this card". From the apple documentation we can see the issues is same as mentioned in Scenario 2 at following link https://applepaydemo.apple.com/in-app-provisioning#8.4 We are getting eligibilityStatus as 0 Below is the response from Wallet captured using SysDiagnosis https://crt-pod1-smp-device.apple.com:443/broker/v4/devices/0434320BCB1A90022306073796318273728D0A367FA927F4/cards 200 Time profile: 1.77856 seconds { x-conversation-id = ...... Content-Type = "application/json" x-pod = "crt-pod1" x-xss-protection = "1; mode=block" Server = "Apple" x-pod-region = "paymentpass.com.apple" regionbrokerurl = "https://crt-pod1-smp-device.apple.com:443/broker" Date = "Wed, 06 Aug 2025 11:39:30 GMT" Content-Length = "488" x-envoy-upstream-service-time = "1400" Strict-Transport-Security = "max-age=31536000; includeSubdomains" cross-origin-opener-policy = "same-origin" x-keystone-correlationid = ...... x-content-type-options = "nosniff" Vary = "accept-language" x-frame-options = "SAMEORIGIN" } { applicationIdentifier = ......; auxiliaryCapabilities = { }; cardType = 4; deviceProvisioningDataExpected = 1; eligibilityStatus = 0; identifier = ......; learnMoreURL = "https://www.apple.com/ae/apple-pay/banks/ae/en-ae.html"; nonce = ......; paymentApplications = ( { appletTypeIdentifier = Argon; paymentType = Credit; } ); region = "paymentpass.com.apple"; sanitizedPrimaryAccountNumber = 7008; sanitizedPrimaryAccountPrefix = ""; }
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131
Oct ’25
Payment not completed in Apple Pay
We have an Apple Pay account and have successfully created and verified the payment processing certificate in our Apple Developer account. When initiating an Apple Pay payment, the Apple session is created successfully with the correct data return from api , but it is not accepted with the error: “Payment not completed.” The issue occurs even though the merchant validation step works without errors. Our websites where this is happening are: https://magicdeliver.com/ https://www.pulsarmodular.com/ Could you please help us identify the cause of the issue and guide us on resolving it?
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139
Oct ’25
iPhone iWatch sending ATQB response during ECP polling causing detection of collision
Hi Support, When the applepay express transit option is used on emv payment cards, like this iPhone - Open “Settings” → “Wallet & Apple Pay” → “Express Transit Card”. And a emv single card has been enabled under Express Transit And on transit reader Apple Enhanced contactless Polling support is provided, ( with VAS not supported, user authentciation not supported) Sometimes ATQB response also comes from the iPhone or iWatch instead of the ATQA response, and then it causes the transit reader to report as collision error in the polling. Sequence of the packets: WUPA WUPB ECP frame WUPA WUPB ATQB WUPA ATQA
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Aug ’25
Issue with the ApplePay SSL server certificate
Hi support, Since June 26th 2025 we are experiencing an issue with the ApplePay SSL server certificate installed on our servers in Production environment. We are facing an exception error during the initializing of a payment session while calling the url: https://apple-pay-gateway.apple.com/paymentservices/startSession The exception is Untrusted Server Certificate Chain: javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateException: Untrusted Server Certificate Chain       at sun.security.ssl.Alerts.getSSLException(Alerts.java:192)       at sun.security.ssl.SSLSocketImpl.fatal(SSLSocketImpl.java:1915)       at sun.security.ssl.Handshaker.fatalSE(Handshaker.java:306)       at sun.security.ssl.Handshaker.fatalSE(Handshaker.java:300)       at sun.security.ssl.ClientHandshaker.serverCertificate(ClientHandshaker.java:1577)       at sun.security.ssl.ClientHandshaker.processMessage(ClientHandshaker.java:213)       at sun.security.ssl.Handshaker.processLoop(Handshaker.java:1010)       at sun.security.ssl.Handshaker.process_record(Handshaker.java:946)       at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:1034)       at sun.security.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1343)       at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1370)       at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1354) It seems that the issue occurs randomly: we are experiencing this exception on most of our payment transactions, but there are some cases of users that have correctly paid on our site using this method and in those cases this error did not appear. We installed the new certificate on our servers on July 3rd 2025 and renewed on Aug 7th 2025. The new certificate validity is: Not Before: Aug 6 18:43:52 2025 GMT Not After : Nov 4 18:08:57 2025 GMT I must specify that this issue is blocking the correct placement of AppleyPay orders of our customers. Can you please help us find the problem and a possible solution?
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177
Aug ’25
In-app provisioning for Apple Pay
We created apps for many credit unions in Canada. Some of those apps has the feature to directly add users' debit cards to Apple Wallet (which is called by Apple as "in-app provisioning"). The feature has been working fine for at least 6 years for many credit unions. Recently, after updating one of those existing apps, we found out that the in-app provisioning is no longer working. Found it very strange, as we didn't touch the code base related to this feature for a very long time. One thing we found out is that the option to add in-app provisioning entitlement is missing during generating "provisioning profile" for the app. Is this a misconfiguration by App? Or do we need to request for additional entitlement migration as mentioned in the page: https://developer.apple.com/help/account/reference/provisioning-with-managed-capabilities ? Apple, please help, it's rather urgent.
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127
Apr ’25
How to use and test Wallet Transaction Shortcut in iOS Simulator?
The Shortcuts app offers the possibility to trigger shortcuts/intends when a wallet credit card is used and a new transaction is created. I would like to add transaction details to one of my apps and use such a shortcut for it. Other apps do the exact same thing, so this should not be a problem. Adding a shortcut to my app was not a big deal. However, how can this be tested on simulator? When trying to add a new automatization in the Shortcuts app using a wallet transaction as trigger I cannot finish the setup dialog since the Next button is disabled. I assume this is because no card is configured. When trying to add a card in Wallet I just receive that this was not successful. I have connected the simulator to a Sandbox Apple ID account using a region which supports Apple Pay (US). Using a real account does not solve the problem. Any idea how to get this working? Using real transaction within a store could obviously not be the solution for debugging.
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983
Jan ’25
Clarification on Apple Pay Domain Verification File Behavior
I'm implementing Apple Pay in my Flutter web app and I'm following the guidelines for domain verification using the apple-developer-merchantid-domain-association file. When I access the file at https://mydomain.com/.well-known/apple-developer-merchantid-domain-association through my web app, the browser silently downloads the file instead of displaying its content on the webpage. My question is: Is this the expected behavior for the apple-developer-merchantid-domain-association file? Should the browser download the file silently, or is there another step required, such as displaying the content on the webpage for verification purposes? I've consulted some resources and they indicate that the file download is the correct behavior. However, I'd appreciate confirmation from the community to ensure I'm implementing the verification process correctly. Summary is how do we know if apple has verified it?
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287
Aug ’25
Unable to re-verify Merchant Domain
Hi, we are trying to verify our domain and we uploaded the file to our domain {DOMAIN}/.well-known/apple-developer-merchantid-domain-association.txt and we can access it. But when we want verify the domain in your platform we can't do it and you see the message "Domain verification failed". How can we verified or if we need change something in our side to verify it? thanks!
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71
Mar ’25
UNEXPECTED_CANCEL_AFTER_completeMerchantValidation
Hi, We are trying to make payment from ecomm merchant. The last request during process is { "sessionData": { "epochTimestamp": "1741082241", "expiresAt": "1741092241", "merchantSessionIdentifier": "SSH88312C485D_7E0DD10173", "nonce": "3f6dc197", "merchantIdentifier": "5F9BC6BAF8", "domainName": "libertybank.ge", "displayName": "Apple Pay Purchase", "signature": "3080060000", "operationalAnalyticsIdentifier": "Apple Pay Purchase:5F9BC6BAF8", "retries": 0, "pspId": "5F9BC6BAF8" } } which is successfully validated applePaySession.completeMerchantValidation(data.sessionData) After this, the "oncancel" handler is triggered in applePay. Please help us to understand what is wrong. Please note the domain where the applepay button is located is at txpg.libertypay.ge Which is successfully verified.
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93
Apr ’25
Apple Pay SDK on Chrome Failed to execute postMessage on 'Window'
Hello I'm getting an error when the Apple Pay sheet opens on a third party browser like Chrome when completeShippingMethodSelection is called 'DataCloneError: Failed to execute 'postMessage' on 'Window': #<Object> could not be cloned.' I'm also seeing this warning when the apple pay sheet opens Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('https://applepay.cdn-apple.com') does not match the recipient window's origin although I also see this warning on https://applepaydemo.apple.com/
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256
Apr ’25
WCSessionDelegate not being called in the Apple Wallet Extension With UI
Hi, we are implementing the push provisioning via the Apple Wallet Extension starting from the example at https://developer.apple.com/documentation/passkit/implementing-wallet-extensions. To correctly manage the push provisioning on Apple Watch, specifically for a card tokenised in the iPhone but not in the Watch, we need to know if there is a connected Apple Watch to the iPhone. We are using the following code from the Apple Wallet Extension example to detect whether there is a connected watch: WCSession* session = [WCSession defaultSession]; session.delegate = delegate; [session activateSession]; In the main target of the app, at the end of the activation the system correctly calls the delegate method: session:activationDidCompleteWithState:error: but we noticed it is not being called in the UI extension context (the one having NSExtensionPointIdentifier: com.apple.PassKit.issuer-provisioning.authorization). We don't understand why the delegate is not being called in the UI extension, can you please help? Thanks! Steps to Reproduce: Start with a card not added in the Apple Wallet app Open the Apple Wallet app Click on add card Select the app to launch the Wallet Extension flow The Apple Wallet Extension with UI is on screen and invokes the activateSession method, the delegate method is not invoked and session.isPaired returns "no". Xcode Version 16.2 macOS Version 15.6.1 (24G90) Feedback ID FB20082564
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90
Sep ’25
Which validation url should we use, startSession or paymentSession? How to use the correct one?
Issue Description In our Apple Pay integration process, the validation URL returned from the onvalidatemerchant callback is: https://apple-pay-gateway.apple.com/paymentservices/startSession However, according to Apple’s official documentation (reference link), the correct validation URL is: https://apple-pay-gateway.apple.com/paymentservices/paymentSession We are seeking clarification and assistance regarding the following issues: Issue 1 Will continuing to use the startSession URL cause problems or errors? Are there functional differences between the two URLs (startSession and paymentSession)? Does Apple still officially support startSession, or are we required to switch to paymentSession? Issue 2 We occasionally experience the following 400 error, even though the URL we use for validation is the one returned from the onvalidatemerchant callback: 400: { "statusMessage": "Payment Services Exception merchantId=*** not registered for domain=***.com", "statusCode": "400" } We have verified the following: Our Merchant ID and certificates are valid. All Apple Pay configuration details, including merchant domain verification and placement of the .well-known/apple-developer-merchantid-domain-association file, have been correctly set up and verified. However, we still encounter the error intermittently. Questions: If we need to transition to using paymentSession, how should we do this? Could this error be related to the use of startSession? If not, how should we troubleshoot further? Support Needed Confirmation and clarification on the proper usage and differences between the two URLs: startSession and paymentSession. Guidance on how we can investigate and resolve the 400 error to ensure that the Apple Pay validation process works consistently. We appreciate your assistance and support!
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486
Jan ’25
Issue Integrating Apple Pay JS – `merchantSession` Blocke
Hello Apple Devs, We’re currently trying to integrate Apple Pay on the web using Apple Pay JS. We've followed the official documentation closely, but we're running into a blocker during the merchantSession validation phase. We successfully retrieved a merchantSession, which looks like this: json { "displayName": "Our Name", "domainName": "https://pay.ourdomain.co", "epochTimestamp": , "expiresAt": ****************, "merchantIdentifier": "", "merchantSessionIdentifier": ", "nonce": "", "operationalAnalyticsIdentifier": our name "t:", "pspId": "", "retries": 0, "signature": "*****************..." } Issue: Shortly after initiating the session, we receive a cancel event with the following info: ApplePayCancelEvent { type: "cancel", sessionError: { code: "unknown", info: {} } } We're unsure what causes the cancellation. There are no clear error messages or hints in the logs to identify what went wrong. What We’ve Checked: The merchantSession is returned successfully from our backend. The domainName matches our frontend domain (https://pay.durdomain.co). The session hasn’t expired when tested. We're using Apple Pay JS APIs as described in the documentation. Help Needed: What can trigger an ApplePayCancelEvent with an "unknown" error code? Any insight or guidance would be deeply appreciated. Thanks in advance!
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110
Apr ’25