Notarization

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Notarization is the process of scanning Developer ID-signed software for malicious components before distribution outside of the Mac App Store.

Notarization Documentation

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Electron app sigin in
Command failed: codesign --sign 142DA07B8371F5C9BCE0FFEC6B23CDEB84F48E52 --force --timestamp --options runtime --entitlements /Users/mymac/Desktop/ElectronApp/node_modules/app-builder-lib/node_modules/@electron/osx-sign/entitlements/default.darwin.plist /Users/mymac/Desktop/ElectronApp/dist/mas-arm64/electron.app/Contents/Library/LoginItems/electron Login Helper.app/Contents/MacOS/electron Login Helper /Users/mymac/Desktop/ElectronApp/dist/mas-arm64/electron.app/Contents/Library/LoginItems/electron Login Helper.app/Contents/MacOS/electron Login Helper: replacing existing signature /Users/mymac/Desktop/ElectronApp/dist/mas-arm64/electron.app/Contents/Library/LoginItems/electron Login Helper.app/Contents/MacOS/electron Login Helper: resource fork, Finder information, or similar detritus not allowed failedTask=build stackTrace=Error: Command failed: codesign --sign 142DA07B8371F5C9BCE0FFEC6B23CDEB84F48E52 --force --timestamp --options runtime --entitlements /Users/mymac/Desktop/ElectronApp/node_modules/app-builder-lib/node_modules/@electron/osx-sign/entitlements/default.darwin.plist /Users/mymac/Desktop/ElectronApp/dist/mas-arm64/electron.app/ I'm not entirely sure what's causing this issue. Has anyone else encountered this error while signing their macOS app? I’d really appreciate any guidance or solutions you can share.
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96
Jun ’25
Developer ID Notary Service
Yesterday there were reported outages on the Developer ID Notary Service, but it was reported pretty late and we were able to notice the outages in real time. It says resolved now, however an error still persists: Error: HTTP status code: 403. A required agreement is missing or has expired. This request requires an in-effect agreement that has not been signed or has expired. Ensure your team has signed the necessary legal agreements and that they are not expired. Is there an ongoing outage at this moment that is not being reported again? Our pipelines have been working flawlessly for months without intervention nor changes until the most recent outages
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233
Jun ’25
Failed to notarize a "distribution" pkg
I'm building a custom macOS installer for my software, primarily using the builtin tools of codesign, pkgbuild, productbuild and xcrun. My product consist of a list of plugins and a CEP extension for the Adobe After Effect app. All of my bundles and binaries are properly signed using a trusted Apple Developer certificate I've generated, of type Developer ID Application. My installer is a "distribution" pkg, and has this structure(expanding it using pkgutil --expand): SceneTools-3.4.4-osx-installer ├── Distribution ├── miscellaneous.pkg ├── plugins.aftereffects2022.pkg ├── plugins.aftereffects2023.pkg ├── plugins.aftereffects2024.pkg ├── plugins.aftereffects2025.pkg ├── preinstall.pkg ├── Resources ├── scenebuilder.pkg └── uninstaller.pkg Each "child" pkg would install parts of my product in different locations in the target macOS disk(this is why I'm using that kind of style of building the custom installer). Signing each and every bundle or binary of my product, signing the "child" pkg's, then notarizing them works well with no issues, in addition signing the "final" "distribution" using productbuild --sign option also works well, but when trying to notarize the "final" pkg, the notary service fails with this error: { "logFormatVersion": 1, "jobId": "5fb38df9-ef97-4bd3-955e-7783c37ac4a8", "status": "Invalid", "statusSummary": "Archive contains critical validation errors", "statusCode": 4000, "archiveFilename": "SceneTools-3.4.4-osx-installer.pkg", "uploadDate": "2025-06-26T14:14:41.507Z", "sha256": "621de5d887b06ad11214255c6e91ebd9eeffb18ad8f940365f4539bd1902fe9a", "ticketContents": null, "issues": [ { "severity": "error", "code": null, "path": "SceneTools-3.4.4-osx-installer.pkg", "message": "Package SceneTools-3.4.4-osx-installer.pkg has no signed executables or bundles. No tickets can be generated.", "docUrl": null, "architecture": null }, { "severity": "warning", "code": null, "path": "SceneTools-3.4.4-osx-installer.pkg", "message": "The contents of the package at SceneTools-3.4.4-osx-installer.pkg could not be extracted.", "docUrl": null, "architecture": null } ] } My final pkg indeed doesn't contain any bundles or binaries directly, but that's how it should be - a container of "child" pkg. I tried various ways of working-around this issue, like: Notarizing the dmg that contains this final pkg - worked, but when opening the pkg, GateKeeper blocks the users from opening it. Wrapping the pkg inside an .app and notarizing the .app - same as above. What am I doing wrong? Does those kind of pkg like my "final" pkg aren't meant to be notarized? if so - how can I solve this GateKeeper blocks? Should I build my final pkg in a different way?
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295
Jul ’25
Notarization and Stapling Failing for Signed PKG & DMG with Error 65 Despite Successful Notary Submission
Dear Apple Developer Technical Support, I am encountering an issue with notarizing and stapling both PKG and DMG installers for our Electron-based macOS application COSGrid. Despite receiving successful notarization submission responses via notarytool, the stapling process fails with Error 65. Environment: App Name: COSGrid Bundle Identifier: com.cosgrid.pkg.COSGrid Developer ID Team ID: YB8S2XZ98K macOS Version: macOS [15.1] Xcode Version: [16.0 (16A242d)] Workflow Summary: For PKG: Build via yarn build (Vite + Electron Builder) Package with pkgbuild Sign using productsign Submit for notarization: xcrun notarytool submit COSGridMZA-2.1.10-arm64.pkg --apple-id "..." --team-id YB8S2XZ98K --password "..." --wait Conducting pre-submission checks for COSGridMZA-2.1.10-arm64.pkg and initiating connection to the Apple notary service... Submission ID received id: a8ff8e09-1ab4-49ed-9f6b-4afb9f09e53a Upload progress: 100.00% (235 MB of 235 MB) Successfully uploaded file id: a8ff8e09-1ab4-49ed-9f6b-4afb9f09e53a path: /Users/murugavel/Documents/MZA/mza/release/2.1.10/COSGridMZA-2.1.10-arm64.pkg Waiting for processing to complete. Current status: Accepted..................... Processing complete id: a8ff8e09-1ab4-49ed-9f6b-4afb9f09e53a status: Accepted Receive notarization success Stapling fails: xcrun stapler staple COSGridMZA-2.1.10-arm64.pkg Could not validate ticket... The staple and validate action failed! Error 65. For DMG: Sign via codesign Submit to notarization — success Attempt to staple: xcrun stapler staple -v COSGrid-2.1.10-arm64.dmg Could not validate ticket... The staple and validate action failed! Error 65. Additional Verification: I verified the DMG’s code signature integrity: Command: codesign --verify --verbose=4 COSGrid-2.1.10-arm64.dmg Output: COSGrid-2.1.10-arm64.dmg: valid on disk COSGrid-2.1.10-arm64.dmg: satisfies its Designated Requirement Command: codesign -dvv COSGrid-2.1.10-arm64.dmg Output: Executable=/Users/murugavel/Documents/MZA/mza/release/2.1.10/COSGrid-2.1.10-arm64.dmg Identifier=COSGrid-2.1.10-arm64 Format=disk image CodeDirectory v=20200 size=308 flags=0x0(none) hashes=1+6 location=embedded Signature size=9013 Authority=Developer ID Application: COSGrid Systems Private Limited (YB8S2XZ98K) Authority=Developer ID Certification Authority Authority=Apple Root CA Timestamp=1 Jul 2025 at 11:34:05 AM Info.plist=not bound TeamIdentifier=YB8S2XZ98K Sealed Resources=none Internal requirements count=1 size=180 **Verified Signature for .pkg ** pkgutil --check-signature COSGridMZA-2.1.10-arm64.pkg Package "COSGridMZA-2.1.10-arm64.pkg": Status: signed by a developer certificate issued by Apple for distribution Signed with a trusted timestamp on: 2025-06-30 13:57:19 +0000 Certificate Chain: 1. Developer ID Installer: COSGrid Systems Private Limited (teamID) Expires: 2027-02-01 22:12:15 +0000 2. Developer ID Certification Authority Expires: 2027-02-01 22:12:15 +0000 3. Apple Root CA Expires: 2035-02-09 21:40:36 +0000 Diagnostic Logs Attached: Stapler verbose logs for both PKG and DMG codesign verification output for both PKG and DMG Notarytool submission logs Ticket JSON response from Apple API API request/response headers Effective electron-builder.yaml config Key Observations: codesign verification passes successfully for both artifacts Notarization submission reports success via notarytool Stapler fails with Error 65 for both PKG and DMG Ticket JSON fetched from CloudKit API appears valid No provisioning profile used (Developer ID distribution only) Request: Could you please help investigate: Why is the stapler unable to validate or attach the ticket even though notarization completes successfully? Are there any known issues, entitlements, or workflow adjustments recommended in this case? Is any special handling required for Electron apps’ PKG/DMG packages or Hardened Runtime configurations during stapling? I can provide the signed DMG/PKG and full notarization logs upon request. Thank you very much for your assistance — looking forward to your guidance. Best regards, Murugavel COSGrid Systems Private Limited
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Jul ’25
Account Shows to "Enroll" again after I submitted Mac app for Notarization
I submitted a mac app for Notarization. For the first few tries the Notarization failed with an error "Team is not yet configured for Notarization" but few days after my account started to show "ENROLL" option again even though my membership was set to expire on 2026. I am doubting my account has been suspended. I have not received any emails from apple regarding the suspension. I have contacted support but no help yet ! This was the second year, i was paying for the membership. Could you please help me to - Help me get the account unsuspended (if it is, as there is no notification or information regarding this) If the account is suspended due to my app being submitted for Notarization then help me identify the reason so that i can fix them. Mac App is Time Tracking application that runs in background and capture periodic screenshot backlsh.com (NOTE - I am doing this after taking user consent)
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121
Jul ’25
Account Shows to "Enroll" again after I submitted Mac app for Notarization
I submitted a mac app for Notarization. For the first few tries the Notarization failed with an error "Team is not yet configured for Notarization" but few days after my account started to show "ENROLL" option again even though my membership was set to expire on 2026. I am doubting my account has been suspended. I have not received any emails from apple regarding the suspension. I have contacted support but no help yet ! This was the second year, i was paying for the membership. Could you please help me to - Help me get the account unsuspended (if it is, as there is no notification or information regarding this) If the account is suspended due to my app being submitted for Notarization then help me identify the reason so that i can fix them. Mac App is Time Tracking application that runs in background and capture periodic screenshot(NOTE - I am doing this after taking user consent)
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302
Jul ’25
Notarization accepted, but the staple and validate action failed! Error 65.
Hi guys, I am new to publishing apps on Apple Store. I used python, pyside6, torch, pyinstaller to build an app for Apple Store. For codesigning, I used the correct "Developer ID Application" to sign the code. When I validate the .app file (codesign -vv --strict ), I got the following my_app.app: valid on disk my_app.app: satisfies its Designated Requirement Next, I used ditto to "ditto -c -k --sequesterRsrc --keepParent my_app.app my_app.zip" to zip it. Then, I submitted this my_app.zip file for notarization with "xcrun notarytool submit ..." and got the following "accepted" message. Received new status: Accepted Current status: Accepted............... [20:08:54.530Z] Info [API] Submission in terminal status: Accepted Processing complete After that, I want to staple it with "xcrun stapler staple my_app.app", but I got the following Could not validate ticket for my_app.app The staple and validate action failed! Error 65. To further investigate it, I ran "spctl -a -vvv my_app.app" and got my_app.app: rejected source=Unnotarized Developer ID origin=Developer ID Application... I don't know why this would happen after notarization accepted. Could someone help me understand this issue? Thanks!
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337
Jul ’25
Notarization stuck for 78+hours
see: xcrun notarytool history --apple-id "devxxfishpond.sh" --team-id "XMXG6C4xxx" --password "hedi-xzkt-xxxxxxxx" Successfully received submission history. history -------------------------------------------------- createdDate: 2025-07-22T05:32:06.213Z id: ac32c72d-c799-4936-a090-aca4f8d3c3c3 name: Fishpond.zip status: In Progress -------------------------------------------------- createdDate: 2025-07-20T10:20:22.228Z id: 38bb9dfb-a8e2-4174-b330-f79c985f3a93 name: Fishpond.zip status: In Progress -------------------------------------------------- createdDate: 2025-07-20T09:05:26.709Z id: bba156d0-7ecd-4c24-863f-834da08a8916 name: Fishpond.zip status: In Progress -------------------------------------------------- createdDate: 2025-07-20T08:56:47.509Z id: 3d5c97ac-fd76-4cc3-85ee-bac8a92ea412 name: Fishpond.zip status: Invalid
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Jul ’25
Invalid code signing entitlements
Hello, I'm currently trying to upload a new version of an existing application. But each time I try to validate the archive of the application, I got the following error in Xcode (v16.2) : Invalid code signing entitlements. Your application bundle’s signature contains code signing entitlements that aren’t supported on macOS. Specifically, the “37CG5MY799.com.example.app” value for the com.apple.application-identifier key in “com.example.app.pkg/Payload/app.app/Contents/MacOS/app” isn’t supported. This value should be a string that starts with your Team ID, followed by a dot (“.”), followed by the bundle ID. I suspect that there is a problem with the App ID Prefix (that is 37CG5MY799 for the app) when our team ID is E4R7RJ7LA3 but I cannot find a solution. I asked the Apple Developer Support for help and I have read the documentation they sent but it couldn't solve this problem so they redirected me to the forums. https://developer.apple.com/library/archive/qa/qa1879/_index.html https://developer.apple.com/library/archive/technotes/tn2318/_index.html#//apple_ref/doc/uid/DTS40013777-CH1-OVERVIEW https://developer.apple.com/library/archive/technotes/tn2318/_index.html#//apple_ref/doc/uid/DTS40013777-CH1-TNTAG33 There isn't any obvious App ID Prefix mismatch in the entitlement between the Application's signature entitlement and the Embedded provisioning profile entitlement . Application's signature entitlement : <dict> <key>com.apple.application-identifier</key> <string>37CG5MY799.com.example.app</string> <key>com.apple.developer.team-identifier</key> <string>E4R7RJ7LA3</string> <key>com.apple.security.app-sandbox</key> <true/> <key>com.apple.security.application-groups</key> <array> <string>group.com.example.app</string> </array> <key>com.apple.security.files.user-selected.read-only</key> <true/> </dict> Embedded provisioning profile entitlement : <dict> <key>com.apple.security.application-groups</key> <array> <string>group.com.example.app</string> <string>E4R7RJ7LA3.*</string> </array> <key>com.apple.application-identifier</key> <string>37CG5MY799.com.example.app</string> <key>keychain-access-groups</key> <array> <string>37CG5MY799.*</string> </array> <key>com.apple.developer.team-identifier</key> <string>E4R7RJ7LA3</string> </dict> The app also have a browser extension that correctly use the Team ID. How to solve this problem ? Thanks for your time, Qeg
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179
Aug ’25
After submitting the DMG signature, a prompt indicating that it comes from an unidentified developer still appears when downloading and installing.
我是一名开发人员。除了App Store,我们公司的官方网站也是软件下载的一种方式。DMG签名提交后,通过网站下载安装软件时,仍然有提示说来自身份不明的开发者。您能告诉我如何解决这个问题吗?如果你能用中文回复就最好了。
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1k
Aug ’25
Previously verified apps failing to verify online with gatekeeper
I have an application that I have been signing, notarizing and distributing to beta testers for a year with no issues, note: I have never got stapling to work I always get a error 65 in the process. But up until yesterday that hasn't been an issue and online verification has always worked. Yesterday morning around 9am online gatekeeper verification has been failing with: APP not opened, apple cannot verify app is free of malware. etc this keeps happening, with every build I try. redownloading previously successful builds show the same behavior I know I can allow in privacy and security, but heading towards launch I dont want to have to tell users to do that. has there been a change in how gatekeeper works or issues with the service? any help with this or getting stapling working would be very appreciated!
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472
Sep ’25
Failed to notarize a "distribution" pkg
I believe that this is related to the post https://developer.apple.com/forums/thread/790880. I essentially have the same problem that they did. I submit my Distribution PKG for notarization but the notarization fails and when I attempt to install the PKG user the UI I get a "External component packages (3) trustLevel=0 (trust evaluation failed; treating as invalid due to higher trust level for parent product archive)" However if I install using "sudo installer -verboseR -pkg ConcealDistribution.pkg -target /" everything works as expected. The difference between me and the other post is that when I expand my PKG using pkgutil --expand I do not have a Resources folder within my top level distribution. Instead my structure looks like ConcealDistribution ├── Distribution ├── ConcealConnect.pkg ├── ConcealBrowse.pkg └── ConcealUpdate.pkg The specific notary service errors I receive are as follows { "logFormatVersion": 1, "jobId": "7e30e3fd-1739-497c-a02e-64fbe357221d", "status": "Invalid", "statusSummary": "Archive contains critical validation errors", "statusCode": 4000, "archiveFilename": "ConcealDistribution.pkg", "uploadDate": "2025-10-08T19:41:33.491Z", "sha256": "40aacfacf25c6da0be8fe31ae9c145a25ddf9ed1f38be714687c74d95b26619d", "ticketContents": null, "issues": [ { "severity": "error", "code": null, "path": "ConcealDistribution.pkg", "message": "Package ConcealDistribution.pkg has no signed executables or bundles. No tickets can be generated.", "docUrl": null, "architecture": null }, { "severity": "warning", "code": null, "path": "ConcealDistribution.pkg", "message": "The contents of the package at ConcealDistribution.pkg could not be extracted.", "docUrl": null, "architecture": null } ] } For what its worth all the inner PKGs have their executables signed, the PKGs are signed themselves and they are all notarized and stapled without issue. Then I am attempting to sign and notarize the outer PKG and that is where the problems pop up. Additionally I'm not sure when this stopped working as I expected but just a few months ago I was able to do this exact same process and install with the UI and have it work.
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197
Oct ’25
Unable To Perform Stapler Process
I am facing an issue while trying to staple a notarization ticket to my signed macOS installer package. Details of my setup: The .pkg file is signed using my Developer ID Installer certificate. The app inside the package is signed using my Developer ID Application certificate. Notarization via xcrun notarytool completes successfully with status: Accepted. However, the stapler command fails with the following error: xcrun stapler staple -v /Users/mac-test/Desktop/IPMPlus_Arm_Installer_signed.pkg Processing: /Users/mac-test/Desktop/IPMPlus_Arm_Installer_signed.pkg Could not validate ticket for /Users/mac-test/Desktop/IPMPlus_Arm_Installer_signed.pkg The staple and validate action failed! Error 65. I verified that all other Apple notarization-related servers (api.apple-cloudkit.com, gs.apple.com, ocsp.apple.com, ocsp2.apple.com, crl.apple.com, developer.apple.com) are reachable. However, the domain cdn-apple-cloudkit.apple.com cannot be resolved from any network, including mobile or public Wi-Fi. Both dig and nslookup return “No answer” even when using external DNS servers like 8.8.8.8 or 1.1.1.1. It appears that cdn-apple-cloudkit.apple.com might be required during the stapler validation process, but the DNS for this domain is not resolving. Could you please confirm whether this CDN endpoint is required for stapling, and if there is currently an outage or configuration issue with cdn-apple-cloudkit.apple.com?
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334
Oct ’25
App Notarization stuck “In Progress” for 4+ days — possible due to Notarization service outage?
Hi everyone, My app notarization has been stuck in the “In Progress” state for the past 4 days. Here are the details: createdDate: 2025-10-12T07:56:46.228Z id: 8f8c9a33-1c72-489e-a189-74c797a12fbc name: DevScribe.zip status: In Progress I checked the Apple System Status page and noticed that the Developer Notarization service has been showing an outage since October 8th. Could this ongoing outage be the reason my notarization is stuck? Is anyone else experiencing the same issue? Any guidance or workaround would be greatly appreciated.
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112
Oct ’25
“In Progress” status stuck for over 21 hours with no result
Hi everyone, I’ve just subscribed and configured my Apple Developer account. I tried to notarize the first binary I need to distribute via Homebrew, but I’m experiencing an issue where the process has been stuck in “In Progress” status for more than 21 hours, without completing or returning any errors. Here’s the relevant history: createdDate: 2025-10-15T21:53:41.343Z status: In Progress
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332
Oct ’25
Notarization Incomplete for Github Workflows
Hello, I am new to the apple developer program. I, and my team, are working on porting some medical software that we have written from Windows to MacOS. We obviously want to notarize our app to make it easy for professionals and colleagues to use. The software is entirely written in python and includes ffmpeg for one of the features to export the medical data to video and compiled to a single file with pyinstaller, like so: pyinstaller app_name.py --noconfirm --onefile --add-data "ffmpeg:ffmpeg" chmod +x dist/app_name* We are currently adding the signing and notarization of the app to our github workflow. The workflow build a successful app with the correct structure and is able to be run if we allow it past the MacOS firewall. We are signing the app like so: run: | BINARY_PATH="dist/app_name" IDENTITY=$(security find-identity -p codesigning -v | grep -E 'Developer ID Application|Mac Developer' | head -n1 | awk -F\" '{print $2}') echo "Using identity: $IDENTITY" security unlock-keychain -p "" build.keychain codesign --verbose=4 --force --options runtime --timestamp --entitlements .github/mac_build_tools/entitlements.plist --sign "$IDENTITY" "$BINARY_PATH" codesign --verify --verbose=4 "$BINARY_PATH" We then also move the binary around into an app structure and sign that as well like so echo "Moving contents to SedPlot.app" mkdir -p dist/app_name.app/Contents/MacOS mv "$BINARY_PATH" dist/app_name.app/Contents/MacOS cp .github/mac_build_tools/Info.plist dist/app_name.app/Contents echo -n "APPL????" > dist/app_name.app/Contents/PkgInfo echo "Signing App" codesign --verbose=4 --force --options runtime --timestamp --entitlements .github/mac_build_tools/entitlements.plist --sign "$IDENTITY" dist/app_name.app codesign --verify --verbose=4 dist/app_name.app codesign --display --entitlements :- dist/app_name.app If I upload the artifact and check its properties, everything looks good. It has the correct ID associated with it and shows as valid when I use codesign --verify on it. I start having issues when I move onto notarization, like so: cd dist echo "Zipping and checking the zip" ditto -c -k --keepParent app_name.app app_name.zip zipinfo -1 app_name.zip | head echo "$AC_API_KEY" > AuthKey.p8 SUBMISSION_ID=$(xcrun notarytool submit app_name.zip \ --key AuthKey.p8 \ --key-id "$AC_KEY_ID" \ --issuer "$AC_ISSUER_ID" \ --team-id "TEAM_ID" \ --output-format json | jq -r '.id') echo "Submitted notarization with ID: $SUBMISSION_ID" All of the print statements for errors look good at this point, and the submission ID shows up in my history when I query it. However, all 7 attempts that I have made to notarize this app hang for indefinite amounts of time. We are hoping to submit our tool for publication soon, and it would be helpful to know if there is an issue causing the hang on our end or if this is an issue with new developers. I have been reading around the forums and see some notes about this taking about a week until the system start to "learn" about our development team and our attempts to notarize. I also know that there is limited amounts that can be said about the backend of the notarizations step. What would be helpful is a few things: I would like feedback about if there is a fundamental flaw in our approach for signing and notarizing our application, so that we can identify it. I would appreciate some guidelines about how long to expect this notarization step to take until we can get notarization to finish within 10s of minutes, as we have a hard-coded 30 min wait time for the completion of the notarization in our workflow right now. It would be helpful to know how to check our logs, as requesting the logs for any of our attempts results in being told that the logs are not available yet. In case someone from apple is interested in this and wants to check, the most-recent submission ID (the one that I believe should be most-likely correct and valid) is 9ef24966-42a5-47db-a7e0-c6baf0310ac4 Thank you in advance!
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307
Oct ’25
App Packaging: bundle format unrecognized, invalid, or unsuitable
I am trying to package a Filemaker 18 Runtime app. A week ago, I managed to get 90% of the way towards doing as much, using MS Copilot as a guide. Unfortunately, due to my confusion over the landing stage files, I decided to start the process from scratch. This time, I fell at the first stage: Code Signing my .app Bundle. The Terminal command: codesign --deep --force --verify --verbose \ --sign "Developer ID Application: ME (V********)" \ "/Users/Me/Documents/Apps/MyApp/Runtime/MyApp/My App.app" Returned the error: /Users/Me/Documents/Apps/MyApp/Runtime/MyApp/My App.app: bundle format unrecognized, invalid, or unsuitable In subcomponent: /Users/Me/Documents/Apps/MyApp/Runtime/MyApp/My App.app/Contents/Frameworks/FMWrapper.framework No matter how many separate elements within the bundle I sign, I encounter the same error message. A few days ago, the identical command worked first time. I would be obliged for any help you can provide. Thanks.
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2w
Request Assistance with Stuck Notarization Queue
Hello, We are experiencing an issue with the notarization queue and would appreciate your assistance. A few days ago, we helped another team submit their app for notarization. However, that submission has been stuck in the “In Progress” state for about three days now. Unfortunately, this also seems to have caused our own team’s notarization requests to get stuck as well. We ran the following command to review the submission history: xcrun notarytool history --apple-id "xxx" --team-id "xxx" --password "xxx" Successfully received submission history. Partial results: id: 0bafa66f-4f47-4327-811f-a05481be5d0b status: In Progress id: 2d00b75a-a17a-44fc-afa1-71e0e39ec2cd status: In Progress It appears that one of these belongs to another team’s app we helped submit, and the other is our own submission. Both have remained In Progress for several days, and we are now unable to proceed with any new notarization requests. Could you please help us clear or reset the stuck notarization queue so we can continue our submissions? Thank you very much for your help!
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