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I deleted my notes from iCloud and can’t restore them. Я удалил заметки из iCloud и не могу восстановить.
Greetings, everyone! I’m asking all of you to help me. My issue is that I accidentally deleted all my notes from iCloud, and they were then removed from my iPhone and other devices as well. I have been using Apple products for many years, and my notes have been transferred from one device to another over time. They contain very important information for me, and I would really appreciate any guidance on whether it is possible to recover them. I have already tried using the online support at http://www.apple.com/support, but I couldn’t find a live chat option - only general instructions on different situations. I also noticed that there are no Apple Support phone numbers available for Kazakhstan. Given this, I would appreciate any alternative way to get assistance. Looking forward to your reply.
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Mar ’25
Issue with Wi-Fi Connection on iOS 18.0 iPhone 16 Series
Dear Apple Support Team, I hope this message finds you well. I am writing to report an issue I have encountered with Wi-Fi connectivity on my iPhone 16 series running iOS 18.0. The problem occurs as follows: When attempting to connect my iPhone 16 series (iOS 18.0) to a Wi-Fi network, the connection always fails. After this failed attempt, any other iPhone (not from the 16 series) running iOS 18.0 also fails to connect to the same Wi-Fi network. However, if I restart the Wi-Fi router, the non-iPhone 16 series devices can successfully connect to the Wi-Fi network. To further investigate, I used Wireshark to monitor the network traffic. I observed that the iPhone sends a DHCP Discover message, but the Wi-Fi router does not respond with a DHCP Offer message. Based on these observations, it appears that the issue is triggered by the iPhone 16 series running iOS 18.0, which causes the Wi-Fi router to malfunction and prevents other devices from connecting. Additionally, I have tried all the steps listed on the following site, but the issue persists: https://support.apple.com/en-us/111786 Could you please investigate this issue and provide guidance on how to resolve it? If this is a known bug, is there a planned update to address it? Thank you for your assistance. I look forward to your prompt response. Best regards, WJohn
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1.4k
Nov ’24
The push notification icon is still displaying the old version
Hello guys, We have updated our app icon, and it is correctly reflected in our app build and assets. However, the push notification icon is still displaying the old version for some users. ✅ We have verified that: All icon assets in Assets.xcassets match the new icon. The app icon has been updated in Info.plist. The app has been resubmitted and approved on the App Store. ❌ However, some users still see the old notification icon, even after reinstalling the app. Restarting the device does not always resolve the issue. Could you provide insights into how iOS caches notification icons and how we can force a refresh for all users?
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1.6k
Jun ’25
Swift Form on iOS
I am new to swift (developer from long ago) and have not been able to resolve an issue with IOS - I am building a text entry box with save / cancel buttons at bottom and a texteditor above all within a fixed size frame. It's all OK on macOS but when I try iOS the space taken by the form weirdly expands (beyond the size of the text editor) and end up pushing the save /cancel buttons below outside view. An extract of the code is here. I have tried all sorts of things like setting frame sizes, line limits, spacers, scrolling disable, but I can't stop the behaviour. Any ideas. Apologies if this is well known or my issue due to inexperience I just can't resolve it. private func editSource(in geometry: GeometryProxy) -> some View { NavigationStack{ Form { Section(header: Text("Source Name")) { TextEditor(text: $newSourceName) .font(.title3) .padding(5) .background( RoundedRectangle(cornerRadius: 10) .fill(.background) ) .textFieldStyle(PlainTextFieldStyle()) .frame(height: 50) .foregroundColor(.primary) .focused($isSourceFocused) } } HStack { Button("Save") { events[eventIndex].source = newSourceName isEditingSource = false isSourceFocused = false disableEdit = false } Spacer() Button("Cancel", role: .cancel) { isSourceFocused = false isEditingSource = false disableEdit = false } } .padding() .layoutPriority(1) } #if os(macOS) .scrollDisabled(true) .padding() .frame(height: 180) .frame(width: 240) .background(.gray) #else .frame(width: 240) .frame(height: 240) #endif .cornerRadius(10) .clipShape(RoundedRectangle(cornerRadius: 10)) .overlay( RoundedRectangle(cornerRadius: 10) .stroke(Color.blue, lineWidth: 1) ) .position(sourceLocation) .offset(x: 0, y: 100) .zIndex(1) .onAppear() { isSourceFocused = true newSourceName = events[eventIndex].source } }
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225
Feb ’25
Sharing data between Targets via App groups but Userdefault Container is null
Dear Apple Support Team, I am trying to shared data between two different App target. Target A is main iOS app and Target B is Intent Extension. I have create app group and utilise app group to share data between different target but when setting the user default from Target B stile getting container null. Target B UserDefault object details sharedDefaults UserDefaults 0x0000600000c05110 baseNSObject@0 NSObject kvo id 0x0 0x0000000000000000 [0] id identifier __CFString * "group.com.xxxx. xxxx" 0x0000600001704900 container __CFString * NULL 0x0000000000000000 _volatileDomainNames id 0x0 0x0000000000000000 [0] id Code snippet in Target B to setting UserDefault guard let sharedDefaults = UserDefaults(suiteName: SharedUserDefaults.suitName)else { completion(MuteIntentResponse(code: .failure, userActivity: nil)) return } ///["event": AudioCommand.mute.rawValue] sharedDefaults.set("test", forKey: SharedUserDefaults.Keys.audioCommand) let didSynchronize = sharedDefaults.synchronize() print("Intent Extension: Wrote Synchronize successful: \(didSynchronize)") guard let command = sharedDefaults.string(forKey: SharedUserDefaults.Keys.audioCommand) else { completion(MuteIntentResponse(code: .failure, userActivity: nil)) return } print("userDef \(command)") While reading UserDefault value in Target A UserDefault object details baseNSObject@0 NSObject isa Class NSUserDefaults 0x01000001efe1a8a9 kvo id 0x0 0x0000000000000000 identifier __CFString * "group.com.xxxx. xxxx” 0x0000600001782200 container __CFString * NULL 0x0000000000000000 _volatileDomainNames id 0x0 0x0000000000000000 [0] id Reading UserDefault value Code if let def = UserDefaults(suiteName: SharedUserDefaults.suitName){ print("commandInfo (def.string(forKey: SharedUserDefaults.Keys.audioCommand))") } Please let me know what I am doing wrong.
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270
Feb ’25
Mouse driver locks up MacOS 13.7.6
Every week or so, mouse driver locks up. The LED laser goes out and none of the buttons operate. It's a generic 7 button USB mouse with my USB keyboard still active. I do not know what precipitates the lockup and a system diagnostic request (Sft-Alt-Ctl-Cmd .) does not seem to yield anything useful. > ps -ef|grep -i mouse 501 579 1 0 Mon01PM ?? 0:04.42 /System/Library/ExtensionKit/Extensions/MouseExtension.appex/Contents/MacOS/MouseExtension code-block so the mouse extension was running at the time. With a "sudo kill -HUP 579" it did not restart. Also, switching to a different mouse did no good. The mouse driver was behaving like it was deadlocked and I didn't know the correct incantation for restarting it. I power cycle reset the box. SO: you have a mouse driver problem it cannot be just me It behaves like a deadlock, but not knowing how to get a mouse driver dump, I cannot tell what lock(s) its waiting for.
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83
Aug ’25
iPhone screen time counting when iPhone switched off
Hello I updated my iPhone 13 to iOS 18 a few days ago and the last two nights, it indicated that my screen was on whilst I had actually switched my phone off for the night. Last night I made sure to close all apps before I switched it off but Screen Time still says that my screen was on. Is there a way to fix this so as to have screen time that actually corresponds to my screen time? I’ve seen other users experiencing the same problem but haven’t found a solution. Thanks!
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19k
Oct ’24
TMS-90714: Invalid binary - The app contains one or more corrupted binaries
"TMS-90714: Invalid binary - The app contains one or more corrupted binaries" I am facing this error email from appstore since 15 days now and i tried 49 different things to fix this but it is not fixed. I migrated my app from storyboard controller to swiftUI and tried to submit to appstore and am not seeing the build in testflight and am receving the email error above. Can anyone please help, i will provide the required info, also i can pay couple hundered bucks.
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337
Jul ’25
Can't swap camera with AVCaptureMultiCamSession
I have a PIP camera that is streaming from the front and back based on AVCaptureMultiCamSession. It works fine, but when i go to swap the camera it crashes. This is code that works with a single camera, so not sure what is wrong. Also the object appears valid in the debugger. This is the snippit where the camera is swapped private func updateSessionConfiguration() { guard isCaptureSessionConfigured else { return } captureSession.beginConfiguration() defer { captureSession.commitConfiguration() } // Remove all current inputs for input in captureSession.inputs { if let deviceInput = input as? AVCaptureDeviceInput { captureSession.removeInput(deviceInput) app_log("removing input for \(input)") } } // Add the primary device input if let deviceInput = deviceInputFor(device: captureDevice) { app_log("device input \(deviceInput)") if !captureSession.inputs.contains(deviceInput), captureSession.canAddInput(deviceInput) { captureSession.addInput(deviceInput) } } if let secondaryDeviceInput = deviceInputFor(device: secondaryCaptureDevice) { app_log("Secondary device input \(secondaryDeviceInput)") if !captureSession.inputs.contains(secondaryDeviceInput), captureSession.canAddInput(secondaryDeviceInput) { captureSession.addInput(secondaryDeviceInput) } } updateVideoOutputConnection() } It crashes at: captureSession.addInput(deviceInput) with: Thread 10: EXC_BAD_ACCESS (code=1, address=0xcaeb36b964f0) which is strange because canAdd is checked prior to this call. Totally stumped here. Please help. Not sure if this is an AVCaptureMuliCamSession issue or something.
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407
Jan ’25
Decode errors, even on "Hello, world!" - Mac
This wasn't happening until I updated Xcode to 16.2 (I'm using Sequoia 15.2). When I run any Mac app, I get these errors: Can't find or decode reasons Failed to get or decode unavailable reasons Can't find or decode disabled use cases I even got these errors running "Hello, world" which tells me that either I need to reinstall or there is a bug. Thanks for any help, -Ashley
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1.4k
Jan ’25
Universal link only on subdomain not on top level domain
In our iOS app we have added example.com in associated domains from the very beginning With no AASA file hosted at example.com domain Now we need a subdomain app.example.com to be intercepted in our app, so for the same, we are thinking to host AASA at app.example.com and add app.example.com in associated domains too. so my question is will hosting AASA at sub domain works? If yes, will it affect older apps where app.example.com is not handled. In short we only want the links with app.example.com to be open in our app not the example.com links
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790
Jan ’25
macOS 26 Tahoe beta 1 - Cannot login
A few days ago I installed beta 1 of macOS 26 Tahoe on a spare MacBook Pro 14-inch M4. Everything went well, and it looks okay (well, I don't like it at all, but hey-ho), and I shut it down. I started it up today, and it rejects my login password every time, then locks my account. When I click the link to "Restart and show password reset options" I'm asked for my Apple ID details, so I enter the correct email and password, then the MBP reboots and I'm back on the login screen with no indication that anything has changed. Guess I'm stuck now... FB18364657
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2w
Safari with Prevent Cross-Site Tracking enabled bypasses NEDNSProxyProvider
Hi, I’ve encountered an issue with Safari’s behavior when Prevent Cross-Site Tracking is enabled in iOS, related to DNS filtering via an implemented NEDNSProxyProvider. Here’s a step-by-step breakdown: In Safari, when attempting to query a blocked domain (according to the filtering policy of the NEDNSProxyProvider), the page is blocked as expected. Closing Safari without closing the tab with the blocked domain. Reopening Safari – Expected result: The page remains blocked; Actual result: The page loads and bypasses the NEDNSProxyProvider (no logs are received for this flow). Tapping the refresh button causes the page to be blocked, as the DNS Proxy Provider intercepts the new request. Note: This issue is only reproducible in general tabs in Safari. In private tabs, a fresh DNS query is generated each time, and the blocking behavior works as expected. I also tested Google Chrome, where the domain is blocked consistently. I attempted to filter this issue via Content Filter, but the only connection received by NEFilterDataProvider is for com.apple.Safari.SearchHelper with ssl.gstatic.com. Could you advise on how to handle this behaviour? Would be grateful to hear any ideas
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636
Dec ’24
ios 26 battery 0%
«Hello everyone, after installing iOS 26, I noticed that on my iPhone 13 Pro, which had its battery replaced, the battery status in the settings shows 0%, and the phone does not charge more than 1%, no matter how long I leave it plugged in. The same problem is observed on iPhones 14 and lower where the battery (FB18154101) was replaced.»
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109
Jun ’25
Wait time on iOS 18.2 image playground
iOS 18.2 recently came out, with new features ano one of those being image playground. I signed up for the waitlist, and I was hoping the wait time would be around 1-2 hours, just like the writing tools waiist. But that was 2 days ago, and it has been around 40 hours of me still waiting for the image playground feature. Does anyone know how long it takes on average?
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4k
Oct ’24
IOS 26 Beta 1 Bugs Report
Hi Guys! I’ve been encountering some issues while testing the latest iOS beta. Is anyone else experiencing similar bugs? Test environment: Device enrolled in iOS 26 Beta since June 9th, 5:00 PM (BRT) Hardware-related issues: • The device is overheating during routine tasks, especially when screen brightness is set to maximum. • Battery life has dropped significantly — approximately 20% to 30% shorter compared to iOS 18.5 UX/UI issues: • Scrollbars occasionally behave erratically in some apps — scrolling leads to empty areas or becomes unresponsive. • When opening a new tab in Safari, the app sometimes freezes and requires a force restart. • The Control Center is difficult to interact with due to excessive transparency, which gives the impression that the icons are scattered without visual hierarchy.
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505
Jun ’25