Apple Developer Program

RSS for tag

Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

Post

Replies

Boosts

Views

Activity

“Your enrollment could not be completed.” Please review my case
I am very disappointed and frustrated. I applied a developer account two months ago and is getting stuck in somewhere. After two months and many rounds of email and call communications, apple support cannot provide the reason/solution/alternatives how to proceed my application. Background: I applied an apple developer account through developer web in Mar, and received order acknowledging email from apple team. It said that it will take 2 working days for processing. However, two weeks later, it is still no news. Then I created the support ticket by email and wait for two weeks, apple support team recommended me to apply the account through “developer app” instead, then I follow the guideline to apply and encounter the ID image submission error. After few days, when I revisited the developer web and checked the status, it showed “Your enrollment could not be completed.” I tried to send several rounds of email, but got no reply for almost one month, finally, I call developer support several times, and support still cannot provide the reason/solution/alternatives how to proceed my application, they just repeated the fact of “Your enrollment could not be completed.”, although I request to escalate my case to senior technical advisor, it cannot. I am really very disappointed and frustrated. I hope someone here or apple support, please help to review my case and guide me how to proceed my application. My case ID: 102855764543. Thanks a lot.
2
1
195
2w
Your enrollment could not be completed. Please help to review my case.
I am very disappointed and got no help/solution from Apple development team after many rounds of email communication and calls. Two months ago, I went through the process in apple developer website and purchased a developer account and received order acknowledging email from apple team, it said it will take 2 working days for process, however, there is no news after half a month, so I send email for enquires, and about two weeks later, I received the support reply that I should try to apply the account through "developer app" and I follow his guide to continue the workflow, however, I cannot submit my ID through the APP and prompted "error". Few days later, the developer web prompts "Your enrollment could not be completed" Then I sent several emails to developer support and got no response, finally, I call the developer support several times that they cannot explain the reason why my application is getting stuck somewhere and cannot provide the solution/alternatives. I hope someone here or apple developer team can review my case and provide the guide for me to proceed the account application. Thanks a lot My case ID: 102855764543
1
0
92
3w
Switch to organization membership - HELP?
I have an individual membership which I want to switch to organization membership. Ive completed all the forms and stuff, now multiple times, without getting any response. So 2 months ago I contacted support, and then again last month, and now earlier this week - No answer. So what do I do now? Ive tried submitting the form, nothing happens. Multiple times now. Ive tried contacting support, nothing happens. Multiple times. Whats my solution here? This is stopping me from publishing.
2
2
76
2w
Developer program renewal blocked: "This item is currently not available in your country or region" — phone escalations not returned for 3 weeks
Posting here in hope of getting this in front of someone at Apple who can actually look at our account, since three weeks of phone support has produced no follow-up. Setup: Organizational Apple Developer Program membership, active through 2024 Did not renew in 2024 (no apps shipping that year) Same country/region as every prior successful renewal; nothing has changed on our side Have a completed app ready to ship right now Error: During renewal, the payment page returns: "This item is currently not available in your country/region." Reproduced consistently across browsers, networks, and payment methods. What I've tried: Renewing via the existing org account → same error every attempt. Enrolling a new org Developer account → enrollment is auto-cancelled with the message that our organization already has a membership and we must use the existing one. Phoned Apple Developer Program Support 10+ times over the past three weeks. Every call ends with the agent stating the issue requires senior advisor escalation and that I will be contacted by email. No email has ever arrived. What I need: A path to a senior Developer Program Support advisor who can actually look at our case. Happy to share Team ID and Apple ID through any official channel. If anyone from Apple sees this - our case has been open via phone support for three weeks with zero follow-up. Any pointer would be hugely appreciated.
4
0
193
2w
Program Enrollment
Hi everyone, I’m trying to enroll in the Apple Developer Program as an Individual developer in Canada. However, when I try to complete the enrollment, I receive this message: “For one or more reasons, your enrollment in the Apple Developer Program could not be completed.” I have already checked my Apple Account information, including my legal name, country/region, phone number, billing address, payment method, and two-factor authentication. I also tried contacting Apple Developer Support, but I have not received a clear solution yet. Has anyone experienced this issue before? Any advice would be greatly appreciated. Thank you.
1
0
106
2w
Individual → Organization transfer stuck in “Senior Advisor” review (2+ weeks, no contact)
I’m currently blocked on converting my Apple Developer account from Individual to Organization. Case ID: 102876994832 Timeline: February: initiated individual → organization transfer Application stalled with no follow-up link or communication Contacted Apple Support to restart process Case escalated to “Senior Advisor Team” Last 2+ weeks: no contact, no updates, no callback Current Status: Marked as “under review by Senior Advisor Team” Apple Support is unable to transfer calls or provide updates Impact: This is blocking organizational setup and release workflows We have multiple apps waiting to go to TestFlight for QA We wanted to use iOS before Android but have been forced to test UX w/ Android users Request: Confirmation of current enrollment status Estimated timeline or SLA for resolution Direct escalation or re-assignment if the case is stalled Has anyone from Apple Developer Program team been able to help move cases like this forward?
1
0
74
2w
Cannot enroll to the Apple Developer program
I'm unable to complete Apple Developer Program enrollment and would appreciate guidance on the actual cause. Environment: Region: Kazakhstan Enrollment type: Individual Browser/device tried: Safari on macOS , Apple Developer app on macOS, iphone, Chrome on macOS Apple ID: 2FA enabled, in good standing, name matches government ID What happens: At the terms agreements step, I receive the following error verbatim: Cannot enroll to the Apple Developer program What do I do? I've contacted Developer Program Support via the contact form several times, but no answer. Posting here in case anyone else has hit the same error or knows the actual root cause. Thanks.
1
0
80
2w
Enrollment Still Under Review After 3 Months — Case #102821473004 — No Resolution Despite Multiple Follow-Ups
Hello, I am posting here in hopes that someone from the Apple Developer Program team can help escalate or review my case. I initiated my Apple Developer enrollment in February 2026 and submitted all requested information and documentation through the web enrollment process. Since then, my application has remained “under review” for over 3 months despite multiple follow-ups with Apple Developer Support. The latest response I received was: “We checked the status of your enrollment and confirmed that it is still under review. We will let you know as soon as we have an update for you.” Case Number: 102821473004 At this point, I have not been informed of: any missing information any rejected documentation any verification issue or any estimated timeline for resolution This prolonged delay is now significantly affecting development and deployment plans for our applications and business operations. I would appreciate guidance on: Whether this timeline is normal Whether my case can be escalated for manual review If there is any additional action required from my side For context: Enrollment was completed via the web portal All requested information was submitted Multiple support emails have already been exchanged No concrete issue has been communicated to me so far I would sincerely appreciate assistance from anyone who has experienced a similar issue or from Apple staff who may be able to help escalate the matter. Thank you.
3
0
109
2w
Delete defunct business
More than a decade ago I started a small business that distributed a few iOS apps. I foolishly created the business under my personal Apple account that I still use for all my computers, iPhones, everything. I'm on the verge of distributing a new iOS app, but when I sign into the Apple Developer Site, it only shows my old and now completely defunct company attached to my account. There doesn't seem to be a way to delete it and start over again. The company is completely shut down, bank accounts gone, tax id gone, publishing an app through it is a non-starter. I could create a new Apple account and use that to distribute my new app, but I'm worried that having Xcode and developer tools using one account, while all my devices are on a different account is going to cause endless friction. Has anyone had experience with either deleting an old company, or using a different alternate account for your Apple Developer and App Store Connect stuff? Thanks!
0
0
49
3w
Question about Legal Entity
Hi To offer my app for sale, I have to edit legal entity and provide my address there. My question is - is this address going to be visible in app store? Or is it only for Apple internal use? As I understand it, that address will be visible for everyone in EU region? But if I disable its availability in EU, then the address won't be visible? I mean I am just a hobbyist and I just don't want my address to be right there
1
0
65
3w
Apple Developer Program Enrolment Stalled
Hi all, Has anyone else been getting stuck with the iOS Developer Program enrolment? I've been stalled for nearly two months, and is directly preventing us from releasing app updates to our users. Issue Summary: Our enrolment has been stuck at the status "Your enrolment is being processed" for approximately two months We have submitted the required details multiple times with no resolution The contact form for email and phone support returns the error: "there was a problem processing your request" Phone numbers listed for developer support in Ireland are either non-functional or connect to sales support only We contacted "contactus.ie at euro.apple.com", were again directed to sales support, and were told the matter would be escalated internally — this was nearly a month ago and we have received no further communication. It's very frustrating as our dev team has deployed two Android updates since. It's really impacting our products and I need to get this resolved asap. It's crazy that once the in built contact forms fail you are pretty much cut off from dev customer support. No email or phone number to get a hold of someone to resolve the block. All lines just lead back to sales support. Any advice greatly appreciated. Thanks Damian
2
0
157
1w
Apple Developer Program Enrolment Stalled
Hi all, Has anyone else been getting stuck with the iOS Developer Program enrolment? I've been stalled for nearly two months, and is directly preventing us from releasing app updates to our users. Issue Summary: Our enrolment has been stuck at the status "Your enrolment is being processed" for approximately two months We have submitted the required details multiple times with no resolution The contact form for email and phone support returns the error: "there was a problem processing your request" Phone numbers listed for developer support in Ireland are either non-functional or connect to sales support only We contacted "contactus.ie at euro.apple.com", were again directed to sales support, and were told the matter would be escalated internally — this was nearly a month ago and we have received no further communication. It's very frustrating as our dev team has deployed two Android updates since. It's really impacting our products and I need to get this resolved asap. It's crazy that once the in built contact forms fail you are pretty much cut off from dev customer support. No email or phone number to get a hold of someone to resolve the block. All lines just lead back to sales support. Any advice greatly appreciated. Thanks Damian
2
0
112
1w
Cannot Create Certificate Via API
I am no longer able to provision certificates using the App Store Connect API. I believe this stopped working around January 2026. Documentation: https://developer.apple.com/documentation/appstoreconnectapi/post-v1-certificates Request POST https://api.appstoreconnect.apple.com/v1/certificates Authorization: Bearer ........ Content-Type: application/json Accept: application/json { "data":{ "type":"certificates", "attributes":{ "csrContent":"...", "certificateType":"PASS_TYPE_ID" }, "relationships":{ "passTypeId":{ "data":{ "type":"passTypeIds", "id":"..." } } } } } Response { errors: [ { code: 'FORBIDDEN_ERROR', status: '403', id: '3dcd6c8d-8e50-492f-8097-2a8bfd57018e', title: 'This request is forbidden for security reasons', detail: 'You are not allowed to perform this operation. Please check with one of your Team Admins, or, if you need further assistance, please contact Apple Developer Program Support. https://developer.apple.com/support' } ] } I have verified that the key used for this API call has Admin access to my account and that the key is working with other requests to the App Store Connect API. Apple Developer Program Support said that I should post here. Case #102831520012 How do I get additional information around this error?
0
0
87
3w
I have a problem activating the membership
: "Hello, my Apple Developer Program enrollment status has been 'Pending' for over 10 days now, even after successful payment. I have sent multiple emails to support but have not received a response. Can anyone please advise on how to resolve this issue?"
Replies
0
Boosts
0
Views
44
Activity
3w
“Your enrollment could not be completed.” Please review my case
I am very disappointed and frustrated. I applied a developer account two months ago and is getting stuck in somewhere. After two months and many rounds of email and call communications, apple support cannot provide the reason/solution/alternatives how to proceed my application. Background: I applied an apple developer account through developer web in Mar, and received order acknowledging email from apple team. It said that it will take 2 working days for processing. However, two weeks later, it is still no news. Then I created the support ticket by email and wait for two weeks, apple support team recommended me to apply the account through “developer app” instead, then I follow the guideline to apply and encounter the ID image submission error. After few days, when I revisited the developer web and checked the status, it showed “Your enrollment could not be completed.” I tried to send several rounds of email, but got no reply for almost one month, finally, I call developer support several times, and support still cannot provide the reason/solution/alternatives how to proceed my application, they just repeated the fact of “Your enrollment could not be completed.”, although I request to escalate my case to senior technical advisor, it cannot. I am really very disappointed and frustrated. I hope someone here or apple support, please help to review my case and guide me how to proceed my application. My case ID: 102855764543. Thanks a lot.
Replies
2
Boosts
1
Views
195
Activity
2w
Your enrollment could not be completed. Please help to review my case.
I am very disappointed and got no help/solution from Apple development team after many rounds of email communication and calls. Two months ago, I went through the process in apple developer website and purchased a developer account and received order acknowledging email from apple team, it said it will take 2 working days for process, however, there is no news after half a month, so I send email for enquires, and about two weeks later, I received the support reply that I should try to apply the account through "developer app" and I follow his guide to continue the workflow, however, I cannot submit my ID through the APP and prompted "error". Few days later, the developer web prompts "Your enrollment could not be completed" Then I sent several emails to developer support and got no response, finally, I call the developer support several times that they cannot explain the reason why my application is getting stuck somewhere and cannot provide the solution/alternatives. I hope someone here or apple developer team can review my case and provide the guide for me to proceed the account application. Thanks a lot My case ID: 102855764543
Replies
1
Boosts
0
Views
92
Activity
3w
Switch to organization membership - HELP?
I have an individual membership which I want to switch to organization membership. Ive completed all the forms and stuff, now multiple times, without getting any response. So 2 months ago I contacted support, and then again last month, and now earlier this week - No answer. So what do I do now? Ive tried submitting the form, nothing happens. Multiple times now. Ive tried contacting support, nothing happens. Multiple times. Whats my solution here? This is stopping me from publishing.
Replies
2
Boosts
2
Views
76
Activity
2w
Apple Developer Programの表示不具合
Apple Developer Programログイン後の画面に何も表示されない。キャッシュクリアやプライバシー保護を弱めるなど対策を講じるも変わりなし。Windowsでは問題ないがないため、IDパスワードの問題ではない。
Replies
0
Boosts
0
Views
28
Activity
3w
Developer program renewal blocked: "This item is currently not available in your country or region" — phone escalations not returned for 3 weeks
Posting here in hope of getting this in front of someone at Apple who can actually look at our account, since three weeks of phone support has produced no follow-up. Setup: Organizational Apple Developer Program membership, active through 2024 Did not renew in 2024 (no apps shipping that year) Same country/region as every prior successful renewal; nothing has changed on our side Have a completed app ready to ship right now Error: During renewal, the payment page returns: "This item is currently not available in your country/region." Reproduced consistently across browsers, networks, and payment methods. What I've tried: Renewing via the existing org account → same error every attempt. Enrolling a new org Developer account → enrollment is auto-cancelled with the message that our organization already has a membership and we must use the existing one. Phoned Apple Developer Program Support 10+ times over the past three weeks. Every call ends with the agent stating the issue requires senior advisor escalation and that I will be contacted by email. No email has ever arrived. What I need: A path to a senior Developer Program Support advisor who can actually look at our case. Happy to share Team ID and Apple ID through any official channel. If anyone from Apple sees this - our case has been open via phone support for three weeks with zero follow-up. Any pointer would be hugely appreciated.
Replies
4
Boosts
0
Views
193
Activity
2w
Program Enrollment
Hi everyone, I’m trying to enroll in the Apple Developer Program as an Individual developer in Canada. However, when I try to complete the enrollment, I receive this message: “For one or more reasons, your enrollment in the Apple Developer Program could not be completed.” I have already checked my Apple Account information, including my legal name, country/region, phone number, billing address, payment method, and two-factor authentication. I also tried contacting Apple Developer Support, but I have not received a clear solution yet. Has anyone experienced this issue before? Any advice would be greatly appreciated. Thank you.
Replies
1
Boosts
0
Views
106
Activity
2w
Individual → Organization transfer stuck in “Senior Advisor” review (2+ weeks, no contact)
I’m currently blocked on converting my Apple Developer account from Individual to Organization. Case ID: 102876994832 Timeline: February: initiated individual → organization transfer Application stalled with no follow-up link or communication Contacted Apple Support to restart process Case escalated to “Senior Advisor Team” Last 2+ weeks: no contact, no updates, no callback Current Status: Marked as “under review by Senior Advisor Team” Apple Support is unable to transfer calls or provide updates Impact: This is blocking organizational setup and release workflows We have multiple apps waiting to go to TestFlight for QA We wanted to use iOS before Android but have been forced to test UX w/ Android users Request: Confirmation of current enrollment status Estimated timeline or SLA for resolution Direct escalation or re-assignment if the case is stalled Has anyone from Apple Developer Program team been able to help move cases like this forward?
Replies
1
Boosts
0
Views
74
Activity
2w
Cannot enroll to the Apple Developer program
I'm unable to complete Apple Developer Program enrollment and would appreciate guidance on the actual cause. Environment: Region: Kazakhstan Enrollment type: Individual Browser/device tried: Safari on macOS , Apple Developer app on macOS, iphone, Chrome on macOS Apple ID: 2FA enabled, in good standing, name matches government ID What happens: At the terms agreements step, I receive the following error verbatim: Cannot enroll to the Apple Developer program What do I do? I've contacted Developer Program Support via the contact form several times, but no answer. Posting here in case anyone else has hit the same error or knows the actual root cause. Thanks.
Replies
1
Boosts
0
Views
80
Activity
2w
Enrollment Still Under Review After 3 Months — Case #102821473004 — No Resolution Despite Multiple Follow-Ups
Hello, I am posting here in hopes that someone from the Apple Developer Program team can help escalate or review my case. I initiated my Apple Developer enrollment in February 2026 and submitted all requested information and documentation through the web enrollment process. Since then, my application has remained “under review” for over 3 months despite multiple follow-ups with Apple Developer Support. The latest response I received was: “We checked the status of your enrollment and confirmed that it is still under review. We will let you know as soon as we have an update for you.” Case Number: 102821473004 At this point, I have not been informed of: any missing information any rejected documentation any verification issue or any estimated timeline for resolution This prolonged delay is now significantly affecting development and deployment plans for our applications and business operations. I would appreciate guidance on: Whether this timeline is normal Whether my case can be escalated for manual review If there is any additional action required from my side For context: Enrollment was completed via the web portal All requested information was submitted Multiple support emails have already been exchanged No concrete issue has been communicated to me so far I would sincerely appreciate assistance from anyone who has experienced a similar issue or from Apple staff who may be able to help escalate the matter. Thank you.
Replies
3
Boosts
0
Views
109
Activity
2w
Slow Help from Apple
Dear Apple Community, Has anyone else not received feedback From Apple Developer Program Support I have submitted all the required information, within an hour, followed up with emails, but no response. Please tell me what helped you. Ticket: 102878927032
Replies
0
Boosts
0
Views
48
Activity
3w
Two months to get enrolled
Enrollment still pending after a month and half and takes a week for support to reply to a message. Is that the norm?
Replies
0
Boosts
1
Views
83
Activity
3w
YOU WILL NOT PROCESS MY ORDER FOR THE APPLE DEVELOPER PROGRAM
I made a request for purchase for apple developer program and i wait 8 days and get nothing. where is my apple developer program? I wrote that you need 2 business days for it. but i wait EIGHT DAYS. Solve this problem
Replies
1
Boosts
1
Views
100
Activity
3w
Delete defunct business
More than a decade ago I started a small business that distributed a few iOS apps. I foolishly created the business under my personal Apple account that I still use for all my computers, iPhones, everything. I'm on the verge of distributing a new iOS app, but when I sign into the Apple Developer Site, it only shows my old and now completely defunct company attached to my account. There doesn't seem to be a way to delete it and start over again. The company is completely shut down, bank accounts gone, tax id gone, publishing an app through it is a non-starter. I could create a new Apple account and use that to distribute my new app, but I'm worried that having Xcode and developer tools using one account, while all my devices are on a different account is going to cause endless friction. Has anyone had experience with either deleting an old company, or using a different alternate account for your Apple Developer and App Store Connect stuff? Thanks!
Replies
0
Boosts
0
Views
49
Activity
3w
Question about Legal Entity
Hi To offer my app for sale, I have to edit legal entity and provide my address there. My question is - is this address going to be visible in app store? Or is it only for Apple internal use? As I understand it, that address will be visible for everyone in EU region? But if I disable its availability in EU, then the address won't be visible? I mean I am just a hobbyist and I just don't want my address to be right there
Replies
1
Boosts
0
Views
65
Activity
3w
Apple Developer Program Enrolment Stalled
Hi all, Has anyone else been getting stuck with the iOS Developer Program enrolment? I've been stalled for nearly two months, and is directly preventing us from releasing app updates to our users. Issue Summary: Our enrolment has been stuck at the status "Your enrolment is being processed" for approximately two months We have submitted the required details multiple times with no resolution The contact form for email and phone support returns the error: "there was a problem processing your request" Phone numbers listed for developer support in Ireland are either non-functional or connect to sales support only We contacted "contactus.ie at euro.apple.com", were again directed to sales support, and were told the matter would be escalated internally — this was nearly a month ago and we have received no further communication. It's very frustrating as our dev team has deployed two Android updates since. It's really impacting our products and I need to get this resolved asap. It's crazy that once the in built contact forms fail you are pretty much cut off from dev customer support. No email or phone number to get a hold of someone to resolve the block. All lines just lead back to sales support. Any advice greatly appreciated. Thanks Damian
Replies
2
Boosts
0
Views
157
Activity
1w
Apple Developer Program Enrolment Stalled
Hi all, Has anyone else been getting stuck with the iOS Developer Program enrolment? I've been stalled for nearly two months, and is directly preventing us from releasing app updates to our users. Issue Summary: Our enrolment has been stuck at the status "Your enrolment is being processed" for approximately two months We have submitted the required details multiple times with no resolution The contact form for email and phone support returns the error: "there was a problem processing your request" Phone numbers listed for developer support in Ireland are either non-functional or connect to sales support only We contacted "contactus.ie at euro.apple.com", were again directed to sales support, and were told the matter would be escalated internally — this was nearly a month ago and we have received no further communication. It's very frustrating as our dev team has deployed two Android updates since. It's really impacting our products and I need to get this resolved asap. It's crazy that once the in built contact forms fail you are pretty much cut off from dev customer support. No email or phone number to get a hold of someone to resolve the block. All lines just lead back to sales support. Any advice greatly appreciated. Thanks Damian
Replies
2
Boosts
0
Views
112
Activity
1w
Not being able to access the ‘ Certificates, Identifiers & Profiles ‘ page
Hello! I am a developer that needs to access the app IDs of some apps but I am locked out of the ‘Certificates, Identifiers & Profiles’ page with an error that says I am not enrolled in the apple developer program even tho I am enrolled. Any help would be appreciated!
Replies
1
Boosts
0
Views
66
Activity
3w
Cannot Create Certificate Via API
I am no longer able to provision certificates using the App Store Connect API. I believe this stopped working around January 2026. Documentation: https://developer.apple.com/documentation/appstoreconnectapi/post-v1-certificates Request POST https://api.appstoreconnect.apple.com/v1/certificates Authorization: Bearer ........ Content-Type: application/json Accept: application/json { "data":{ "type":"certificates", "attributes":{ "csrContent":"...", "certificateType":"PASS_TYPE_ID" }, "relationships":{ "passTypeId":{ "data":{ "type":"passTypeIds", "id":"..." } } } } } Response { errors: [ { code: 'FORBIDDEN_ERROR', status: '403', id: '3dcd6c8d-8e50-492f-8097-2a8bfd57018e', title: 'This request is forbidden for security reasons', detail: 'You are not allowed to perform this operation. Please check with one of your Team Admins, or, if you need further assistance, please contact Apple Developer Program Support. https://developer.apple.com/support' } ] } I have verified that the key used for this API call has Admin access to my account and that the key is working with other requests to the App Store Connect API. Apple Developer Program Support said that I should post here. Case #102831520012 How do I get additional information around this error?
Replies
0
Boosts
0
Views
87
Activity
3w
Apple developer enrolment pending 7 days now
I paid 99$ the fee for apple developer and still get the message Purchase your membership. To continue your enrollment, complete your purchase now Your purchase may take up to 48 hours to process. And pending in the profile menu !
Replies
0
Boosts
0
Views
60
Activity
3w