Please help! I can’t update my developer info and when I renew my membership I’m taken to an account that I had in Europe which I no longer use or have money tied to. I want to switch my account to USA and use a usa account

Bug submission: When I try to edit my developer profile on the Apple Developer account page, it won't save anything. Pressing the "Finish" button does nothing.

Hi I'm new here and trying so enroll in apple developers program and so I was met with problems like unable to create apple account, failed payment on 7 cards, 3 support tickets with no responds, and now I have enrolled in apple developers program (sort of, they just took payment and no news after that. Now running 3 days since payment. Is this some sort of a hazing ceremony or a sick joke apple is doing to new developers? or is there a secret email I can contact to get some decent support?

Hi I'm new here and trying so enroll in apple developers program and so I was met with problems like unable to create apple account, failed payment on 7 cards, 3 support tickets with no responds, and now I have enrolled in apple developers program (sort of, they just took payment and no news after that now running 3 days since payment. Is this some sort of a hazing ceremony or a sick joke apple is doing do new developers? or is there a secret email I can contact to get some decent support?

I have purchase an Apple developer account on the 9th of March 2026, but the purchase still shows pending... I have sent the apple support team 3 emails which not one has been responded to... This is getting ridiculous now. If anyone knows how I can resolve this issue please reach out to me. I have proof of payment for my account over email but zero response from Apple.

While Apple prides itself on providing the ultimate experience for both users and developers, many find themselves trapped in a technical "black hole" with no exit. The issue isn't just the complexity of the systems, but the sheer inability of these systems to handle a developer’s most basic need: accessing their account to manage their business. The Dead-End Loop: "Too Many Verification Codes" The disaster begins with a seemingly harmless but business-destroying message: "You have sent too many verification codes. Please try again later." At this point, Apple’s system—with its supposed "intelligence"—decides to freeze your account for two days or more. You wait patiently, return after 48 hours to log in, only to be met by the exact same message. This isn’t "security"; it’s primitive technical failure. How can a company of Apple’s magnitude fail to program a smart system that distinguishes between a breach attempt and a developer trying to access their work tools? Persistent failure for over a month without a root solution raises serious questions about the software infrastructure of this giant. Customer Support: Total Absence and Disregard for Time The greatest agony lies in the "Non-Response." You email technical support, and the answer either arrives a month later—long after the damage is done—or never arrives at all. In the business world, every second translates to money and reputation, but in Apple’s dictionary, it seems a developer’s time has no value. It is ironic that a trillion-dollar company fails to provide a human support agent who can, with a single click, verify a developer's identity and bypass a stuck OTP. This blatant lack of effective human support is the pinnacle of negligence toward the developer community—the very backbone of their App Store. Paralyzed Apps and Users Left Stranded Behind this "technical incompetence" lies a painful reality: an app with technical bugs requiring urgent fixes, thousands of users waiting for an update that never comes, and business operations completely halted. The developer stands handcuffed, unable to push a single update because the "fortress gates" are locked due to a glitch in sending a text message! How has Apple managed to reach this size while operating with such technical bureaucracy? The answer may lie in its market monopoly, which has made it indifferent to the collateral damage inflicted on startups by its software errors and the absence of its support staff. Final Word What is happening is not just a passing technical glitch; it is an "administrative catastrophe" wrapped in technology. Apple must realize that its continued success depends not just on selling devices, but on respecting the minds and time of the developers who build its ecosystem. We aren’t asking for miracles; we are simply asking for a login system that works and human beings who respond to emails before it’s too late.

Hello i ordered on Apple Developer Program on 26 Feb. I got an Email ( Thank you for your order. Here's a summary of your order request, which will be processed within 2 business days) but its been 2 weeks already and no reply. I opened 2 support cases already thru support from the apple developer support site and no answer either . I dont know what else to do, i dont want to have to dispute thru my bank because i want to be an apple developer, but im losing hope at this point. Please help me to activate my account

Hello, I recently submitted an enrollment request for the Apple Developer Program as an organization. After submitting the request, I realized that I entered incorrect contact information for the person authorized to confirm my authority to enroll the organization. I would like to update the email address for this contact. I already contacted Apple Developer Support by email but have not received a response yet. Is there a way to update this information while the enrollment is still under review? Or should I cancel the request and submit a new one? Any guidance would be greatly appreciated. Thank you.

Hello guys. I made a payment for developer program. 100 dollars taken, Apple dropped a letter about the invoice number, the order, everything seems to be fine. But website cannot find this order. Also my account in Apple Dev doesn’t see any purchase and asks to pay again. What i have to do in this situation?

Hi, I’m trying to enroll in the Apple Developer Program as an Individual. I attempted the payment several times, but the system says the purchase is already in the system. Under my profile the status shows “Pending”, and the payment has still not been charged from my bank account. It has been about one week since I started the enrollment, and the status hasn’t changed. I also contacted Apple Developer Support, but it has been 4 days and I haven’t received any response yet. Is this normal? Has anyone experienced a similar delay during enrollment? Thanks.

Hi Apple Developer Support Team, I need urgent assistance with my Apple Developer Program enrollment. My details: Enrollment ID: AJ78LF239A Support Case: 102840241902 (opened 4 days ago, no response yet) Issue: I have completed all enrollment steps and entered my payment information correctly. When I click the "Continue" button to finalize the payment, the page freezes completely — no error message, no confirmation, nothing happens. Steps already taken: Confirmed with my bank that the card supports international purchases Removed and re-added the card in Apple ID settings Tried multiple times on different days and browsers Sent email to Apple Developer support (devprograms) Opened support case 102840241902 with no response This is blocking my app from being published on the App Store. I kindly request that someone manually process the payment or provide an alternative method to complete enrollment. Thank you.

I just started at a new company and I've been invited to access their Apple Developer Program. When I click the invite in the link I'm directed to a "Create Your Apple Account" page where I'm prompted to provide my email address. When I put my work email I receive an error saying that my Apple Account cannot end in the domain and to choose a different email address. When I try to use my personal Gmail, it says my email address is not available and to choose a different address. Even my iCloud email isn't allowed. I'm not sure what else to do to gain access.

Hello, I started my Apple Developer enrollment using the Apple Developer app. However, the payment method available on my device cannot be accepted because the billing address is outside the United States. Is it possible to complete the membership purchase through the web instead of the app?

Hello, my account is pending .i try to contact apple several times with no respond the customer service is terrible.

显示为——构建描述签名错误: 签名证书无效。签名证书；不可用于代码签名。它可能已被吊销或过期。、 目前是在Apple Developer 重新创建证书、生成描述文件了（显示的是有效）；但是下来出来放进打包里就显示证书失效是什么原因？

Hello, I enrolled in the Apple Developer Program and placed the $99 order. Shortly after, I received the email saying: “Thank you for your order. Your order request will be processed within 2 business days.” However, it has now been over two weeks and my membership has still not been activated. I also contacted Apple Developer Support about a week ago through the contact form, but unfortunately I have not received any reply so far. When I visit developer.apple.com, I still see the page prompting me to complete or place the order, even though I already placed it and received the confirmation email. Could someone from Apple please check the status of my enrollment or advise what I should do next? Thank you.

Hello, I enrolled in the Apple Developer Program and placed the $99 order. Shortly after, I received the email saying: “Thank you for your order. Your order request will be processed within 2 business days.” However, it has now been over two weeks and my membership has still not been activated. I also contacted Apple Developer Support about a week ago through the contact form, but unfortunately I have not received any reply so far. When I visit developer.apple.com, I still see the page prompting me to complete or place the order, even though I already placed it and received the confirmation email. Could someone from Apple please check the status of my enrollment or advise what I should do next? Thank you.

Hello. I have just joined the Apple Developer Program. I have a mobile game that is almost complete that I'd like to add to The App Store. So, how do I know if my Apple Developer Program Account is actually active? I thought they I had to upload ID, but they never asked me for that. It seems like I'm active and approved, but I'm not sure. Thanks.

I have a new startup in Delaware of US. I created a new apple account with my company email and i applied for the developer membership as a company. My Enrollment Id is 5XVYK3UJL8 . I applied in early february and after it was stuck for 5 days, i contacted customer care. I was told that I did not have a company website and the link had a placeholder page so they withdrew my application. Then I created a company website and submitted another application. This was around 8th of February and we are still stuck in review. I have contacted apple customer care about 8 times and everytime they ask me to upload information about myself such as my employee badge ID, or employment letter, etc - since im the sole director of my new startup, I do not have any of these but I gave them my company incorporation documents which has my name, and my passport (Im not a US citizen). Now when Im contacting customer care, im not even getting a response. My whole team is frustrated and in the dark. And I do not know what to do. A lot of riding on our team being able to run beta tests using testflight but we have no help from apple. Can someone guide me here?

I currently have my own individual App Store Connect and Apple Developer distributor account registered with the email address m*******@*mail.com. For one of my clients, we also created a separate individual App Store Connect and Apple Developer account. I added my account as an Admin to the client’s account. On the App Store Connect side, I can perform all operations without any issues, such as managing the app, handling TestFlight, and submitting new versions. However, when I access the Apple Developer portal, I cannot see or manage the accounts I am responsible for. For example, I cannot view information such as the Team ID, certificates, provisioning profiles, or other developer settings. To work around this issue, I created a new Apple Developer membership using a different email address. However, when I logged in with that account, I was still unable to view the Team ID or other developer-related settings. My question is: Has the system always worked this way, where App Store Connect and Apple Developer access are managed separately? Or could this be an unnoticed authorization or configuration issue? I would appreciate your clarification on this matter.