I tried to ask for code support but I haven't received any reply. After a month I contacted last week developer support to credit back the TSI incident. They are radio silent and didn't even reply.
What can I do?
Apple Developer Program
RSS for tagCreate and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.
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I need a privacy policy for my game. I want to upload my game in the Apple App Store and Google Play Store.
In my game the user needs to create an account(Microsoft PlayFab) and I collect the user's email address and password. In addition, I use Microsoft Visual Studio App Center for Crash reports. The crash reports are automatically send if the game crashes.
Do you know a good generator or samples that I can use to write my privacy policy so that my game doesn't get rejected?
Hello
I changed the phone number then old one registered in my account for auth verification is not working anymore.
I'm unable to login now as I can't receive verification codes..
How to proceed to login and update the phone number ?
Thank you
Hi,
I am Khalid from Egypt, I was trying to enroll to Join the Apple Developer Program but i got this below message:
Your enrollment could not be completed.
Your enrollment in the Apple Developer Program cannot be completed at this time.
I was using an Egyptian Credit card and an Egyptian mobile number. Are there any restrictions in Egypt?!
please help me to renew my developer membership
i have click on the renew membership button then filled out the payment form
i then received and email over 2 weeks now saying that apple acknowledge my order but my app is still off the app store and my membership is not renewed
please some one help me thanks
Hello Apple Community,
I am reaching out to express my frustration with the ongoing issue I've encountered while attempting to transition my account information from an individual to an organization account. Despite diligently providing my business' D-U-N-S and relevant business details multiple times, I continually receive the automated response promising a resolution within one business day. However, it has now been well over a month since my initial request, and the issue persists.
I am seeking assistance from fellow developers who may have experienced similar challenges or have insights on navigating this process successfully. Any guidance or support would be greatly appreciated.
Thank you for your attention to this matter.
Hello, I'm getting an error while logging in the developer account, how can I fix this?
https://developer.apple.com/enroll/type/edit
Select->Individual / Sole Proprietor
submit form-> showing this error
We are unable to process your request.
An unknown error occurred.
I am getting this in developer portal.
Your purchase may take up to 48 hours to process.
Really how long it takes to process?
Greeting ,
I have tried 3 times with different emails, usernames and cards to purchase the Apple Developer subscription but my card is never charged.
I have also sent 2 emails to support but they haven't answer,
case 102280163126 and 102277148319
After 4 weeks of waiting. I decided to also post here.
I have read all the previous issues and i have tried every suggestion
Name of the card must be the same as user name,
Visa debit,
I am from Greece.
I unserstand that you are overwhelmed but could you please Help?
Hello all,
I have purchased 4 Homepod minis which update fine to public releases, I am currently on 17.4. I was testing with Apple and a patch is in the works so I wanted to test the beta software to see if it fixed my broken functionality within my homepods.
The error message is "Loading failed, couldn't communicate with the helper application. The process was probably suspended before it could launch properly" from within the home application on my iPhone.
I can update my other Apple devices to beta software either dev releases or public betas no problem. however, with the homepods, it just is not working.
I have removed 1 of the 4 homepods hard reset it and set it up again etc to no avail.
I phoned Apple support there solution was to try a different network or give it a shot on here.
I will try a different network however I do not have another Apple device which can establish a new accessory to my home i.e. another iPhone or an iPad.
Are there any known workarounds?
I have searched previously for a solution but all I got were results relating to Xcode and people-building applications. not related specifically to the home pod or homepodOS
Sorry if this has been posted in the wrong section of these forums.
Thank you all for the help.
Antonio.
Hi, everyone.
I decided to publish my very first application to the AppStore. As you know, I created an Apple Developer account, and purchased it.
I came across a message saying "To continue your enrollment, complete your purchase now. I didn't understand why I got such a message. I'm also asking for those in the know, is this a problem or does it go through such a standard procedure every time a purchase is made? I'm waiting for your answers, thank you.
Your purchase may take up to 48 hours to process."
I have been trying to enroll MFi program unfortunately the payment process have been failed as "Card is not supported" I tried with many cards still I am getting same error for all cards. Could you please support me to get successful payment. The error image has been attached for your reference
Hi,
our Apple Developer membership expired 5 days ago. I'm trying to renew it, but on the App Store i only see a note, that I should log into the account on Mac, iPad or iPhone and renew there.
Unfortunately there is no Renew button anywhere, neither on my Mac or my iPad that i logged in from. My Settings->Subscriptions are empty. I can find the expired Apple Developer Membership when I login to the "Developer App", but I can only see it on there, not take any action.
I can't find any place on appstoreconnect, where I could renew, not on the developer portal, not in the settings/user area of my 2 local devices...
Can someone please tell me where to renew our Dev membership?
This is what showing on my dashboard :
To continue your enrollment, complete your purchase now
Your purchase may take up to 48 hours to process.
Hey guys,
I'm having an issue while trying to enrol myself in apple developer program. When I submit my information, I can only see an error saying "Your enrollment in the Apple Developer Program could not be completed at this time." And this is an infinite loop. How I can get myself enrolled in the program now?
Is my region (Pakistan) is blocked for enrollment or I'm doing something wrong?
Hey all,
I have been trying to enroll to the developer program for almost 3 months now.
I received an email from their support team that my account is pending approval since some details are missing in our website and they need to discuss this with me over the phone.
The email also mentions how to reach them over the phone, however, that is not possible since the only option on their site is to send them an email (which I did 6 times already, with no response).
How is it that a company like Apple says they will get back to you in 1-2 business days and just disappears after that?
My app is stuck because of this issue.
If anyone here has any idea what to do, any direct emails to or phone numbers or any other way of communication to try, please share with me and I will try it.
If any Apple employees here can assist, please do!
I keep receiving this message : Your payment authorisation failed on card •••8090. Please verify your information and try again, or try another payment method.
The problem is that i went already through with my bank and they confirmed nothing is wrong with my bank account they even checked with the Visa team and they confirmed nothing wrong. The bank adviser informed me that no payment was even attempted.
I went through the phone with Apple customer support and she couldn't find anything wrong either we tried to pay from my iphone then from my Macbook but i keep getting this error
As i have 3 different bank accounts i have tried to pay with 3 different visa debit cards but i get the same error so i believe its not the bank but Apple.
Anyone in the same boat ?
Hello Team,
Order membership submitted twice but no reply for account activation please help me activate my account.
Hello, I'm applying to the development program. However, an unknown error appears in the account. Can you help identify this error?
We are unable to process your request.
An unknown error occurred.
The error will appear after filling out the form in Enroll Today and selecting as Sole Ent.
I wrote to support 5 days ago, but there was no response.
Dear Apple Community,
I've been dealing with a frustrating situation for the past three months regarding my application to the Apple Development program. It's been a rollercoaster of emotions, and I'm reaching out for some assistance.
TL;DR:
I've received the "Complete your enrollment in the Apple Developer Program" email, but when I try to proceed with the payment, the system puts me back in the enrollment stage again. Despite numerous calls to the support center, I'm stuck in a loop and unable to move forward. Has anyone else encountered this issue?
Long Version:
Today, I received an email prompting me to complete my enrollment in the Apple Developer Program. However, upon attempting to do so through the Apple Developer App, I discovered that my previous enrollment had been somehow withdrawn, leaving me back at square one. Frustrated and confused, I turned to the Apple Developer Web for answers, only to find myself facing the same message.
After taking a 5min break to gather my thoughts, I returned to the Apple Developer app, only to encounter another roadblock. Now, I'm being directed to enrol through the web page, despite being told previously that the process must be completed through the app. It's a super annoying and confusing situation, to say the least.
I am from Australia and trying to navigate my business overseas; I've faced many different challenges. However, this experience with Apple has been particularly the most ridiculous one. I've seen many different problems over the years but this has no logic.
If anyone has experienced a similar issue or has any insights to offer, I'd greatly appreciated. Thank you for your support.