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Discuss how to provide users the ability to sign in to your apps and websites using their Apple ID.

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แอพนี้ทำให้เกิดเรื่องเกือบถึงแก่ชีวิต
เนื่องจากได้อ่านรายละเอียดเกี่ยวกับแล้วตรงและสิ่งที่เจอทั้งหมดหลังจากได้ทีการแจ้งไปเรื่องโดนแฮ็กข้อมูลและถูกโจรกรรมข้อมูลส่วนบุคคลทั้งหมด เจอสถานณ์ตรงตามส่วน คำเตือนเนื้อหาที่ละเอียดอ่อนทั้งหมด ตอนนี้สภาพจิตใจย้ำแย่เป็นอย่างมากและท้อใจอย่างที่สุดเพราะโดเดี่ยวสู้กับปัญหาและพยายามหาหลักฐานเพียงผู้เดียวซึ่งไม่เหลืแคนที่ไว้วางใจได้แม้แต่คนเดียว เพราะโดนใส่ร้ายทุกรูปแบบจนเสียงชื่อเสียงเหมือนกับผลักทุกคนออกไปจากชีวิตจนไม่เหลือแม้คนเดียวที่รับฟังทำให้พูดความจริงทั้งหมดไม่มีใครเชื่อและรับฟังแม้แต่คนเดียว เหตุที่แจ้งไปก่อนหน้านี้เป็นเวลาเกือบ 8 เดือนกว่าๆแล้วจนถึงปัจจุบันนี้ ยังไม่ได้รับกาคช่วยเหลือหรือไม่มีการช่วยเหลือใดๆทั้งสิ้น
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2w
JWT keys end point offline?
When i request 'https://appleid.apple.com/auth/keys' via my browser I do get 3 keys, But requesting from several cloud providers i get only a bogus reply: { "url": "https://appleid.apple.com/auth/keys" } Why is that? I'm using a very bare bones node request: fetch('https://appleid.apple.com/auth/keys');
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151
1w
Apple Mail Private Blocks Email
Hello Everyone I'm encountering a problem with the Apple Mail Private. I created a website with the possibility to log in with apple account and apple gives the possibility to privatize the mail address with xxxxx@privaterelay. appleid.com but also blocked the mail come from my server. In the log I get the error: relay=smtp3.privaterelay. appleid.com[17.56.9.14]:25, delay=2.4, delays=0.11/0/1.8/0.48, dsn=5.1.1, status=bounced (host smtp3.privaterelay. appleid.com[17.56.9.14] said: 550 5.1.1 mymail@mail. com: unauthorized sender (in reply to RCPT TO command)) How can I fix it ?
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132
1w
Sign in with Apple user mapping after App Store app transfer when legacy sub values were not stored
Hello, We are preparing to transfer an App Store app from one Apple Developer account/team to another. Our iOS app uses Sign in with Apple. However, in our legacy implementation, we did not store the Apple user subject identifier (sub) for many existing Apple login users. Our service primarily matched users by email. After reviewing Apple’s app transfer and Sign in with Apple migration documentation, we understood that we should generate a transfer identifier for each Sign in with Apple user before transferring the app. We have now started collecting and storing the sub value, but many legacy Apple login users still do not have their original sub value stored in our database. We are concerned about two main cases: Legacy users whose original Apple sub value was never stored For these users, we may not be able to generate the required transfer identifier before the app transfer. If the user uses Private Relay, we are also concerned that the email address we receive after the transfer may not match the email address we previously stored. In that case, our backend may not be able to match the post-transfer Sign in with Apple login to the user’s existing account, and the user may be treated as a new account. Users whose sub value is stored, but who do not sign in during the migration period For some users, we do have the Apple sub value and may be able to generate the transfer identifier before the app transfer. However, we are not sure what happens if those users do not sign in during the available Sign in with Apple migration period after the app transfer. If they sign in only after that period has ended, will the post-transfer Sign in with Apple user still be reliably mapped to the original pre-transfer user? The scenario we are worried about is: A user originally signed in with Apple before the app transfer. The app is transferred to another Apple Developer account/team. The user does not sign in during the Sign in with Apple migration period. After the migration period has ended, the same user signs in with Apple again. Our backend receives a new Apple user identifier and/or a different Private Relay email address. Our backend cannot correlate that login with the user’s original service account. The user may be treated as a new user and may lose access to their existing profile, activity history, chats, purchases, or other account data. Could someone confirm the expected behavior? Questions: If we have a legacy sub value and generate the transfer identifier before the app transfer, can the user still be mapped to the original account if they do not sign in during the Sign in with Apple migration period? After the migration period has ended, does Apple provide any identifier, token claim, API response, or other mechanism that allows us to correlate the post-transfer Sign in with Apple user with the pre-transfer user? For legacy users whose original sub value was never stored, is there any Apple-provided way to recover or map those users after the app transfer? Can a Private Relay email address change as part of or after an App Store app transfer? Should we avoid using email as a stable identifier for this migration? Should we delay the app transfer until we implement our own account recovery and account re-linking flow for all Sign in with Apple users? Environment: Platform: iOS Development environment: Xcode Runtime: iOS Framework: AuthenticationServices Feature: Sign in with Apple Context: App Store Connect app transfer between Apple Developer teams/accounts This issue does not appear to be specific to a particular iOS or Xcode version. We expect the development and runtime environments to be using the latest available versions of Xcode, macOS, and iOS at the time of submission. Any guidance on the correct migration behavior and the recommended implementation approach would be greatly appreciated.
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3d
App Transfer and User Migration - Questions on Apple Sign-In Token Behavior and Testing Process
Hi Apple Developer Community, We have carefully reviewed the documentation on App Transfer and User Migration, but we still have a few unresolved questions regarding Apple Sign-In token behavior and testing strategies. Would appreciate any guidance! Token Behavior for Pre-Transfer App Versions After the app transfer: If a user logs in via an existing pre-transfer version of the app (published under Team A before transfer), will the Apple Sign-In token’s sub (or private email) switch to new value tie to Team B, or unchanged? This is critical for our user migration plan. Preserving sub Across Transfers (Internal Team Transfer) Since our app-transfer is an internal transfer (no change in app ownership outside our organization), is there a way to retain the original sub value(or private email) for users after the transfer? We are concerned that Apple Sign-In errors during the app transfer process may negatively impact user experience. Testing the Transfer Process Safely We’d like to simulate the app transfer and user migration process in a sandbox/test environment before executing it in production. Is there a way to test app transfers without affecting live users? (e.g., a staging mode for transfers) Thank you for your expertise! Any insights would be invaluable.
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433
Nov ’25
Migrating Sign in with Apple users for an app transfer
Dear Apple Developer Technical Support, We are currently following the official Apple documentation “TN3159: Migrating Sign in with Apple users for an app transfer” to carry out a Sign in with Apple user migration after successfully transferring several apps to a new developer account. Here is a summary of our situation: Under the original Apple developer account, we had five apps using Sign in with Apple, grouped under a shared primary app using App Grouping. Recently, we transferred three of these apps to our new Apple developer account via App Store Connect. After the transfer, these three apps are no longer associated with the original primary App ID. We reconfigured individual Services IDs for each app in the new account and enabled Sign in with Apple for each. More than 24 hours have passed since the app transfer was completed. Now we are attempting to follow the migration process to restore user access via the user.migration flow. Specifically, we are using the following script to request an Apple access token: url = "https://appleid.apple.com/auth/token" headers = {"Content-Type": "application/x-www-form-urlencoded"} data = { "grant_type": "client_credentials", "scope": "user.migration", "client_id": "com.game.friends.ios.toptop.sea", # New Services ID in the new account "client_secret": "<JWT signed with new p8 key>" } response = requests.post(url, headers=headers, data=data) However, the API response consistently returns: { "error": "invalid_client" } We have verified that the following configurations are correct: The client_secret is generated using the p8 key from the new account, signed with ES256 and correct key_id, team_id, and client_id. The client_id corresponds to the Services ID created in the new account and properly associated with the migrated app. The scope is set to user.migration. The JWT payload contains correct iss, sub, and aud values as per Apple documentation. The app has been fully transferred and reconfigured more than 24 hours ago. Problem Summary & Request for Support: According to Apple’s official documentation: “After an app is transferred, Apple updates the Sign in with Apple configuration in the background. This can take up to 24 hours. During this time, attempts to authenticate users or validate tokens may fail.” However, we are still consistently receiving invalid_client errors after the 24-hour waiting period. We suspect one of the following issues: The transferred apps may still be partially associated with the original App Grouping or primary App ID. Some Sign in with Apple configuration in Apple’s backend may not have been fully updated after the transfer. Or the Services ID is not yet fully operational for the transferred apps in the new account. We kindly request your assistance to: Verify whether the transferred apps have been completely detached from the original App Grouping and primary App ID. Confirm whether the new Services IDs under the new account are fully functional and eligible for Sign in with Apple with user.migration scope. Help identify any remaining configuration or migration issues that may cause the invalid_client error. If necessary, assist in manually ungrouping or clearing any residual App Grouping relationships affecting the new environment. We have also generated and retained the original transfer_sub identifiers and are fully prepared to complete the sub mapping once the user.migration flow becomes functional. Thank you very much for your time and support!
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437
Jul ’25
Migrating Sign in with Apple users for an app transfer
Question detail Dear Apple Developer Technical Support, We are currently following the official Apple documentation “TN3159: Migrating Sign in with Apple users for an app transfer” to carry out a Sign in with Apple user migration after successfully transferring several apps to a new developer account. Here is a summary of our situation: Under the original Apple developer account, we had five apps using Sign in with Apple, grouped under a shared primary app using App Grouping. Recently, we transferred three of these apps to our new Apple developer account via App Store Connect. After the transfer, these three apps are no longer associated with the original primary App ID. We reconfigured individual Services IDs for each app in the new account and enabled Sign in with Apple for each. More than 24 hours have passed since the app transfer was completed. Now we are attempting to follow the migration process to restore user access via the user.migration flow. Specifically, we are using the following script to request an Apple access token: url = "https://appleid.apple.com/auth/token" headers = {"Content-Type": "application/x-www-form-urlencoded"} data = { "grant_type": "client_credentials", "scope": "user.migration", "client_id": "com.game.friends.ios.xxxx", # New Primary ID in the new account "client_secret": "<JWT signed with new p8 key>" } response = requests.post(url, headers=headers, data=data) However, the API response consistently returns: { "error": "invalid_client" } We have verified that the following configurations are correct: The client_secret is generated using the p8 key from the new account, signed with ES256 and correct key_id, team_id, and client_id. The client_id corresponds to the Services ID created in the new account and properly associated with the migrated app. The scope is set to user.migration. The JWT payload contains correct iss, sub, and aud values as per Apple documentation. The app has been fully transferred and reconfigured more than 24 hours ago. Problem Summary & Request for Support: According to Apple’s official documentation: “After an app is transferred, Apple updates the Sign in with Apple configuration in the background. This can take up to 24 hours. During this time, attempts to authenticate users or validate tokens may fail.” However, we are still consistently receiving invalid_client errors after the 24-hour waiting period. We suspect one of the following issues: The transferred apps may still be partially associated with the original App Grouping or primary App ID. Some Sign in with Apple configuration in Apple’s backend may not have been fully updated after the transfer. Or the Services ID is not yet fully operational for the transferred apps in the new account. We kindly request your assistance to: Verify whether the transferred apps have been completely detached from the original App Grouping and primary App ID. Confirm whether the new Services IDs under the new account are fully functional and eligible for Sign in with Apple with user.migration scope. Help identify any remaining configuration or migration issues that may cause the invalid_client error. If necessary, assist in manually ungrouping or clearing any residual App Grouping relationships affecting the new environment. We have also generated and retained the original transfer_sub identifiers and are fully prepared to complete the sub mapping once the user.migration flow becomes functional. Thank you very much for your time and support!
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630
Nov ’25
App using wrong Apple login service ID from another app — how to preserve existing users?
Our app (app1) was recently transferred from Team A to Team B. While reviewing the Apple login implementation, we discovered that "Sign in with Apple" had been incorrectly set up to use the Service ID and App ID of another app (app2) — specifically, it was using app2.service as the Service ID and app2 as the App ID. In other words, app1’s users were authenticated through app2’s credentials due to a misconfiguration on our part. Now that app1 has been transferred to Team B, we’re trying to preserve those users. However, app2 is still in Team A, and we cannot maintain Team A anymore — meaning app2 must also be transferred to Team B if we want to retain access to the user data. One idea we considered is submitting app2 for App Review (even though it's non-functional) just to fulfill the transfer requirements, and then transferring it to Team B solely to retain the Apple login setup. Is this approach acceptable? Are there any recommended ways to handle this kind of misconfiguration while preserving existing Sign in with Apple users?
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185
Nov ’25
Migrating App ID prefix to Team ID
My existing iOS app has a legacy App ID prefix which does not match my Team ID. I am planning on migrating it to my Team ID. I am aware of the potential issues with keychain access groups, however I wanted to double check that there are no issues related to "Sign in with Apple". My app is currently the "Primary App ID" in the "Sign in with Apple" settings. The full App ID is listed there, including the prefix. Can someone from the relevant team at Apple confirm that changing the App ID prefix to Team ID has no effect related to "Sign in with Apple"?
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259
Nov ’25
Keep getting: invalid_client
I keep getting invalid_client, here is a test login: https://www.bella-booking.ch/_get_incl/test_apple_login.cfm Any help appreciated. NOTE: Everey other error, like wrong reroute or wrong client id, a different error will be sent frpm apple, after I checked all and crosschecked with jwt.io, it keep getting invalid_client. Any clue? If the response is correct, the token should be displayed on the page. Thx
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492
Jul ’25
Provisioning profile doesn't support the Sign in with Apple capability.
Hi! I'm trying to add Sign in with Apple to my macOS app. I enabled this capability from the developer portal and created the corresponding certificate & provisioning profile (both of type Developer ID Application.) However, Xcode keeps prompting me that the profile doesn't support Sign in with Apple. If I enable Automatically manage signing from Xcode, I can build and run the app but not distribute. If I turn it off and use the profile I got, it just keeps showing the errors below and doesn't even let me build.
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365
Jul ’25
Questions about migrating accounts between ServiceIDs
Our organization operates a web platform that hosts numerous newspaper properties. We recently acquired a new newspaper and are in the process of integrating it into our platform. As part of this transition, we’ve successfully transferred the App and App ID for the acquired newspaper into our Apple Developer portal. However, no Service ID associated with Sign in with Apple was included in the transfer. Our current implementation uses a single, unified Service ID for all existing newspaper properties. This Service ID facilitates OAuth via a centralized Identity Server. The organization we acquired provided a CSV file containing a list of transport_ids, and based on our understanding, we’re expected to use the Apple endpoint: https://appleid.apple.com/auth/usermigrationinfo to initiate a registration process by submitting our Service ID (client_id) along with each transport ID. This step is required before users can sign in, and it should return the existing relay email address. We have a few key concerns: Service ID Compatibility It appears that users cannot be transferred between Service IDs. In our case, there are now two: a.) Our existing Service ID (used across all current newspaper properties) b.) A separate Service ID previously associated with the acquired newspaper 3.) Due to architectural constraints, our platform cannot dynamically toggle between multiple Apple Service IDs. All properties authenticate through our unified Identity Server bound to our existing Service ID. 4.) Is it possible to call /usermigrationinfo using our existing Service ID rather than the one originally used by the acquired property? 5.) Relay Email and Apple ID Consistency 6.) We’re seeing conflicting information about whether the Apple relay email address (@privaterelay.appleid.com) and the Apple user ID are preserved during this migration. Some sources suggest that the relay email and Apple ID are tightly coupled to both the Service ID and Team ID. 7.) If we call /usermigrationinfo with our existing Service ID, will the same relay email be returned, or will Apple issue a new one?
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440
Mar ’26
Downloading Developer ID provisioning profiles - missing new entitlements
Please provide a descriptive title for your feedback: Downloading Developer ID provisioning profiles - missing new entitlements Which area are you seeing an issue with? App Store Connect What type of feedback are you reporting? Incorrect/Unexpected Behavior Please provide the App name/App ID if possible: com.onexengineering.themedeck.macos Please describe the issue and what steps we can take to reproduce it bug in App Store Connect where downloading Developer ID provisioning profiles are missing the new entitlements regenerated from scratch -- App Store Connect says entitlements are good, but actual file confirms entitlements are missing App Store provisioning profiles seem to be unaffected (ignore my incorrect naming of files)
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371
Jul ’25
Users Not Receiving Emails via Apple Private Relay
Hello. Some of my users are signing in using "Sign in with Apple" and choosing the "Hide My Email" option. As expected, Apple generates a private relay email address. However, emails that we send to these addresses are not being delivered — the users report that they are not receiving anything. We’ve configured our email sending domains in the Apple Developer portal, and all domains have been successfully verified with SPF records marked as OK. Our system is sending the emails as usual, and we're not receiving any bounce-back or error messages. Everything looks fine on our end. Is there something specific we need to configure to ensure emails sent to privaterelay.appleid.com addresses are delivered correctly? Are there any known limitations or additional requirements for using Apple's private relay service? Thank you!
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450
Nov ’25
Mail relay not allowed
Dear Sir or Madam, Thank you for your continued support. My name is Sato from atmos. We are currently working with a vendor to implement Apple Sign In as a login method for our app, but we are encountering some issues and would like to contact you about them. The Apple Sign In functionality itself is almost complete, but during verification, email relay is not permitted by Apple when Apple Sign In is used with a non-public email address, making it impossible to complete email relay verification for users. We have reviewed the settings in “/account/resources/services/configure,” checked your FAQ, and explored all other possible solutions within our scope, but the situation remains unchanged. Would it be possible for your team to confirm the cause of the email relay not being permitted? Thank you for your assistance. atmos Sato Translated with DeepL.com (free version)
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209
Nov ’25
Migration of "Sign with Apple" users
Hello, We’ve resumed the migration process after a break. Since my colleague is no longer with us, I had to go through the steps again myself. As before, we’re trying to migrate "Sign In with Apple" users from tenant TENANT_A with client_id=CLIENT_ID_A to tenant TENANT_B with client_id=CLIENT_ID_B I followed the procedure described here: [Apple Developer Documentation](https://developer.apple.com/documentation/technotes/tn3159-migrating-sign-in-with-apple-users-for-an-app-transfer – Migrating Sign In with Apple Users, essentially repeating what my coworker previously attempted in coordination with your employee Stephanie. Here’s a summary of the steps and the issue we’re facing: STEP 1 - get authcode for TEAM A curl --location 'https://appleid.apple.com/auth/token' --header 'Content-Type: application/x-www-form-urlencoded' --data-urlencode 'grant_type=client_credentials' --data-urlencode 'scope=user.migration' --data-urlencode 'client_id=pl.CLIEND_ID_A' --data-urlencode 'client_secret=<TEAM_A_SECRET>' I receive response: { "access_token": "<ACCESS_TOKEN_TEAM_A>", "token_type": "Bearer", "expires_in": 3600 } STEP 2 - get authcode for TEAB B curl --location 'https://appleid.apple.com/auth/token' --header 'Content-Type: application/x-www-form-urlencoded' --data-urlencode 'grant_type=client_credentials' --data-urlencode 'scope=user.migration' --data-urlencode 'client_id=CLIENT_ID_B' --data-urlencode 'client_secret=<TEAB_B_SECRET>' I receive response: { "access_token":"<ACCESS_TOKEN_TEAB_B>", "token_type": "Bearer", "expires_in": 3600 } STEP 3 - get transfer_sub from TEAM A curl --location 'https://appleid.apple.com/auth/usermigrationinfo' --header 'Authorization: Bearer <ACCESS_TOKEN_TEAM_A>' --header 'Content-Type: application/x-www-form-urlencoded' --data-urlencode 'client_id=CLIENT_ID_A' --data-urlencode 'client_secret=<TEAM_A_SECRET>' --data-urlencode 'sub=USER_SUB_FROM_TEAM_A' --data-urlencode 'target=TENANT_B' I receive response: { "transfer_sub": "USER_SUB_FROM_TEAM_B" } STEP 4 - Team B exchanges transfer identifers curl --location 'https://appleid.apple.com/auth/usermigrationinfo' --header 'Authorization: Bearer <ACCESS_TOKEN_TEAM_B' --header 'Content-Type: application/x-www-form-urlencoded' --data-urlencode 'client_id=CLIENT_ID_B' --data-urlencode 'client_secret=<TEAM_B_SECRET>' I receive response: { "error": "invalid_request" } We’ve created a new client_id under tenant B and want to migrate users there. However, we skipped the step described in Step 3 of the documentation(https://developer.apple.com/documentation/technotes/tn3159-migrating-sign-in-with-apple-users-for-an-app-transfer#3-Team-A-initiates-app-transfer-to-Team-B), which involves initiating an app transfer. The reason is that this client_id is used solely for web authentication, not for a mobile app, so we don’t have an app to transfer. Based on our analysis and your documentation, it seems this flow only works if the client_id matches across both tenants, which can only be achieved through an app transfer, something we cannot proceed with. Apple previously insisted that we migrate these users, but as shown above, we’re stuck. Is there any alternative flow available, or can you assist us in completing this migration?
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248
Sep ’25
Unable to enable "Sign In with Apple" on Service ID – 501 PATCH Unsupported Request
Hello, I’m trying to set up Sign In with Apple for my Firebase Authentication integration. Steps I followed: Created a Service ID in Apple Developer, e.g. com.example.myapp.signin. Tried to enable Sign In with Apple and configure the Web Authentication Configuration. Web Domain: myapp.firebaseapp.com Return URL: https://myapp.firebaseapp.com/__/auth/handler When I click Save, I get the following error in the browser console and a blank response page: Unsupported Request PATCH to http://developer.apple.com/services-account/v1/bundleIds/XXXXXXXX not supported. Reference #... What I have verified so far: My Apple Developer Program membership is active (paid). My App ID (e.g. com.example.myapp) exists in Identifiers. The App ID has Sign In with Apple capability checked. I need to link the Service ID with this App ID for Firebase web-based auth. Goal: Complete setup of Apple as a sign-in provider in Firebase Authentication. To do this, Apple requires me to add the Firebase return URL above, but the Developer Portal prevents saving with the 501 error. Has anyone else run into this, and is there a workaround (e.g. enabling via Xcode, App Store Connect, or other methods)? Is this a known bug with the Apple Developer Portal? Here is the screenshot of the error: And Response part: Thanks in advance!
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475
Aug ’25
Private Relay emails bounced as 'Unauthorized Sender'
Private relay emails are not being delivered, even though we've followed the guidance here, https://developer.apple.com/help/account/capabilities/configure-private-email-relay-service/ iCloud, gmail etc. get delivered fine but as soon as its a private relay email address they get bounced as unauthorized sender. We've tried a couple of domains but here I'll document test.x.domain.com We have registered domains (test.x.domain.com), also the sender communication emails just to be safe (noreply at test.x.domain.com). Passed SPF Authentication, DKIM Authentication. ESP account shows as all green checks in mailgun. Is there any way to track down what the actual rejection reason is? { "@timestamp": "2025-08-20T14:30:59.801Z", "account": { "id": "6425b45fb2fd1e28f4e0110a" }, "delivery-status": { "attempt-no": 1, "bounce-type": "soft", "certificate-verified": true, "code": 550, "enhanced-code": "5.1.1", "first-delivery-attempt-seconds": 0.014, "message": "5.1.1 <bounce+b53c9e.27949-6qj4xaisn4k=privaterelay.appleid.com@test.x.domain.com>: unauthorized sender", "mx-host": "smtp3.privaterelay.appleid.com", "session-seconds": 1.7229999999999999, "tls": true }, "domain": { "name": "test.x.domain.com" }, "envelope": { "sender": "noreply@test.x.domain.com", "sending-ip": "111.22.101.215", "targets": "6qj4xaisn4k@privaterelay.appleid.com", "transport": "smtp" }, "event": "failed", "flags": { "is-authenticated": true, "is-delayed-bounce": false, "is-routed": false, "is-system-test": false, "is-test-mode": false }, "id": "1gtVBeZYQ0yO1SzipVP99Q", "log-level": "error", "message": { "headers": { "from": "\"Test Mail\" <noreply@test.x.domain.com>", "message-id": "20250820143058.7cac292cf03993f2@test.x.domain.com", "subject": "Test Mail", "to": "6qj4xaisn4k@privaterelay.appleid.com" }, "size": 22854 }, "primary-dkim": "s1._domainkey.test.x.domain.com", "reason": "generic", "recipient": "6qj4xaisn4k@privaterelay.appleid.com", "recipient-domain": "privaterelay.appleid.com", "recipient-provider": "Apple", "severity": "permanent", "storage": { "env": "production", "key": "BAABAgFDX5nmZ7fqxxxxxxZNzEVxPmZ8_YQ", "region": "europe-west1", "url": [ "https://storage-europe-west1.api.mailgun.net/v3/domains/test.x.domain.com/messages/BAABAgFDXxxxxxxxxxxxxxNzEVxPmZ8_YQ" ] }, "user-variables": {} }
2
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860
Nov ’25
Inquiry Regarding Mandatory Sign in With Apple Requirements for Korean Developers
I understand from the recent Apple Developer News that Korean developers are now required to register a URL to receive notifications from the Apple server when creating or modifying a Sign in With Apple Service ID. However, it is not clear whether simply registering the URL is sufficient, or if it is also mandatory to implement the real-time processing of those notifications. I am inquiring whether the processing part is also a mandatory requirement.
0
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179
Oct ’25
Emails sents through relay addresses go to spam
Hello, I’m experiencing an issue with email deliverability when sending messages through Apple’s private email relay service. Our app uses “Sign in with Apple” and sends communication emails to users through relay addresses . Messages are successfully delivered but are consistently being placed in users’ spam or junk folders. Configuration summary: Domain: myapp.example Mail server: OVH SMTP SPF and DKIM: Active and validated Domain and sender registered under “Sign in with Apple for Email Communication” Messages pass SPF and DKIM checks successfully, but emails relayed by Apple’s private service are still being marked as spam. Could anyone confirm if there are additional steps or configurations required to improve deliverability (e.g., DMARC alignment or specific header requirements)? Thank you for your help!
1
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250
Nov ’25
แอพนี้ทำให้เกิดเรื่องเกือบถึงแก่ชีวิต
เนื่องจากได้อ่านรายละเอียดเกี่ยวกับแล้วตรงและสิ่งที่เจอทั้งหมดหลังจากได้ทีการแจ้งไปเรื่องโดนแฮ็กข้อมูลและถูกโจรกรรมข้อมูลส่วนบุคคลทั้งหมด เจอสถานณ์ตรงตามส่วน คำเตือนเนื้อหาที่ละเอียดอ่อนทั้งหมด ตอนนี้สภาพจิตใจย้ำแย่เป็นอย่างมากและท้อใจอย่างที่สุดเพราะโดเดี่ยวสู้กับปัญหาและพยายามหาหลักฐานเพียงผู้เดียวซึ่งไม่เหลืแคนที่ไว้วางใจได้แม้แต่คนเดียว เพราะโดนใส่ร้ายทุกรูปแบบจนเสียงชื่อเสียงเหมือนกับผลักทุกคนออกไปจากชีวิตจนไม่เหลือแม้คนเดียวที่รับฟังทำให้พูดความจริงทั้งหมดไม่มีใครเชื่อและรับฟังแม้แต่คนเดียว เหตุที่แจ้งไปก่อนหน้านี้เป็นเวลาเกือบ 8 เดือนกว่าๆแล้วจนถึงปัจจุบันนี้ ยังไม่ได้รับกาคช่วยเหลือหรือไม่มีการช่วยเหลือใดๆทั้งสิ้น
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1
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96
Activity
2w
JWT keys end point offline?
When i request 'https://appleid.apple.com/auth/keys' via my browser I do get 3 keys, But requesting from several cloud providers i get only a bogus reply: { "url": "https://appleid.apple.com/auth/keys" } Why is that? I'm using a very bare bones node request: fetch('https://appleid.apple.com/auth/keys');
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1
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0
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151
Activity
1w
Apple Mail Private Blocks Email
Hello Everyone I'm encountering a problem with the Apple Mail Private. I created a website with the possibility to log in with apple account and apple gives the possibility to privatize the mail address with xxxxx@privaterelay. appleid.com but also blocked the mail come from my server. In the log I get the error: relay=smtp3.privaterelay. appleid.com[17.56.9.14]:25, delay=2.4, delays=0.11/0/1.8/0.48, dsn=5.1.1, status=bounced (host smtp3.privaterelay. appleid.com[17.56.9.14] said: 550 5.1.1 mymail@mail. com: unauthorized sender (in reply to RCPT TO command)) How can I fix it ?
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0
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132
Activity
1w
Sign in with Apple user mapping after App Store app transfer when legacy sub values were not stored
Hello, We are preparing to transfer an App Store app from one Apple Developer account/team to another. Our iOS app uses Sign in with Apple. However, in our legacy implementation, we did not store the Apple user subject identifier (sub) for many existing Apple login users. Our service primarily matched users by email. After reviewing Apple’s app transfer and Sign in with Apple migration documentation, we understood that we should generate a transfer identifier for each Sign in with Apple user before transferring the app. We have now started collecting and storing the sub value, but many legacy Apple login users still do not have their original sub value stored in our database. We are concerned about two main cases: Legacy users whose original Apple sub value was never stored For these users, we may not be able to generate the required transfer identifier before the app transfer. If the user uses Private Relay, we are also concerned that the email address we receive after the transfer may not match the email address we previously stored. In that case, our backend may not be able to match the post-transfer Sign in with Apple login to the user’s existing account, and the user may be treated as a new account. Users whose sub value is stored, but who do not sign in during the migration period For some users, we do have the Apple sub value and may be able to generate the transfer identifier before the app transfer. However, we are not sure what happens if those users do not sign in during the available Sign in with Apple migration period after the app transfer. If they sign in only after that period has ended, will the post-transfer Sign in with Apple user still be reliably mapped to the original pre-transfer user? The scenario we are worried about is: A user originally signed in with Apple before the app transfer. The app is transferred to another Apple Developer account/team. The user does not sign in during the Sign in with Apple migration period. After the migration period has ended, the same user signs in with Apple again. Our backend receives a new Apple user identifier and/or a different Private Relay email address. Our backend cannot correlate that login with the user’s original service account. The user may be treated as a new user and may lose access to their existing profile, activity history, chats, purchases, or other account data. Could someone confirm the expected behavior? Questions: If we have a legacy sub value and generate the transfer identifier before the app transfer, can the user still be mapped to the original account if they do not sign in during the Sign in with Apple migration period? After the migration period has ended, does Apple provide any identifier, token claim, API response, or other mechanism that allows us to correlate the post-transfer Sign in with Apple user with the pre-transfer user? For legacy users whose original sub value was never stored, is there any Apple-provided way to recover or map those users after the app transfer? Can a Private Relay email address change as part of or after an App Store app transfer? Should we avoid using email as a stable identifier for this migration? Should we delay the app transfer until we implement our own account recovery and account re-linking flow for all Sign in with Apple users? Environment: Platform: iOS Development environment: Xcode Runtime: iOS Framework: AuthenticationServices Feature: Sign in with Apple Context: App Store Connect app transfer between Apple Developer teams/accounts This issue does not appear to be specific to a particular iOS or Xcode version. We expect the development and runtime environments to be using the latest available versions of Xcode, macOS, and iOS at the time of submission. Any guidance on the correct migration behavior and the recommended implementation approach would be greatly appreciated.
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0
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350
Activity
3d
App Transfer and User Migration - Questions on Apple Sign-In Token Behavior and Testing Process
Hi Apple Developer Community, We have carefully reviewed the documentation on App Transfer and User Migration, but we still have a few unresolved questions regarding Apple Sign-In token behavior and testing strategies. Would appreciate any guidance! Token Behavior for Pre-Transfer App Versions After the app transfer: If a user logs in via an existing pre-transfer version of the app (published under Team A before transfer), will the Apple Sign-In token’s sub (or private email) switch to new value tie to Team B, or unchanged? This is critical for our user migration plan. Preserving sub Across Transfers (Internal Team Transfer) Since our app-transfer is an internal transfer (no change in app ownership outside our organization), is there a way to retain the original sub value(or private email) for users after the transfer? We are concerned that Apple Sign-In errors during the app transfer process may negatively impact user experience. Testing the Transfer Process Safely We’d like to simulate the app transfer and user migration process in a sandbox/test environment before executing it in production. Is there a way to test app transfers without affecting live users? (e.g., a staging mode for transfers) Thank you for your expertise! Any insights would be invaluable.
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1
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433
Activity
Nov ’25
Migrating Sign in with Apple users for an app transfer
Dear Apple Developer Technical Support, We are currently following the official Apple documentation “TN3159: Migrating Sign in with Apple users for an app transfer” to carry out a Sign in with Apple user migration after successfully transferring several apps to a new developer account. Here is a summary of our situation: Under the original Apple developer account, we had five apps using Sign in with Apple, grouped under a shared primary app using App Grouping. Recently, we transferred three of these apps to our new Apple developer account via App Store Connect. After the transfer, these three apps are no longer associated with the original primary App ID. We reconfigured individual Services IDs for each app in the new account and enabled Sign in with Apple for each. More than 24 hours have passed since the app transfer was completed. Now we are attempting to follow the migration process to restore user access via the user.migration flow. Specifically, we are using the following script to request an Apple access token: url = "https://appleid.apple.com/auth/token" headers = {"Content-Type": "application/x-www-form-urlencoded"} data = { "grant_type": "client_credentials", "scope": "user.migration", "client_id": "com.game.friends.ios.toptop.sea", # New Services ID in the new account "client_secret": "<JWT signed with new p8 key>" } response = requests.post(url, headers=headers, data=data) However, the API response consistently returns: { "error": "invalid_client" } We have verified that the following configurations are correct: The client_secret is generated using the p8 key from the new account, signed with ES256 and correct key_id, team_id, and client_id. The client_id corresponds to the Services ID created in the new account and properly associated with the migrated app. The scope is set to user.migration. The JWT payload contains correct iss, sub, and aud values as per Apple documentation. The app has been fully transferred and reconfigured more than 24 hours ago. Problem Summary & Request for Support: According to Apple’s official documentation: “After an app is transferred, Apple updates the Sign in with Apple configuration in the background. This can take up to 24 hours. During this time, attempts to authenticate users or validate tokens may fail.” However, we are still consistently receiving invalid_client errors after the 24-hour waiting period. We suspect one of the following issues: The transferred apps may still be partially associated with the original App Grouping or primary App ID. Some Sign in with Apple configuration in Apple’s backend may not have been fully updated after the transfer. Or the Services ID is not yet fully operational for the transferred apps in the new account. We kindly request your assistance to: Verify whether the transferred apps have been completely detached from the original App Grouping and primary App ID. Confirm whether the new Services IDs under the new account are fully functional and eligible for Sign in with Apple with user.migration scope. Help identify any remaining configuration or migration issues that may cause the invalid_client error. If necessary, assist in manually ungrouping or clearing any residual App Grouping relationships affecting the new environment. We have also generated and retained the original transfer_sub identifiers and are fully prepared to complete the sub mapping once the user.migration flow becomes functional. Thank you very much for your time and support!
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3
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437
Activity
Jul ’25
Migrating Sign in with Apple users for an app transfer
Question detail Dear Apple Developer Technical Support, We are currently following the official Apple documentation “TN3159: Migrating Sign in with Apple users for an app transfer” to carry out a Sign in with Apple user migration after successfully transferring several apps to a new developer account. Here is a summary of our situation: Under the original Apple developer account, we had five apps using Sign in with Apple, grouped under a shared primary app using App Grouping. Recently, we transferred three of these apps to our new Apple developer account via App Store Connect. After the transfer, these three apps are no longer associated with the original primary App ID. We reconfigured individual Services IDs for each app in the new account and enabled Sign in with Apple for each. More than 24 hours have passed since the app transfer was completed. Now we are attempting to follow the migration process to restore user access via the user.migration flow. Specifically, we are using the following script to request an Apple access token: url = "https://appleid.apple.com/auth/token" headers = {"Content-Type": "application/x-www-form-urlencoded"} data = { "grant_type": "client_credentials", "scope": "user.migration", "client_id": "com.game.friends.ios.xxxx", # New Primary ID in the new account "client_secret": "<JWT signed with new p8 key>" } response = requests.post(url, headers=headers, data=data) However, the API response consistently returns: { "error": "invalid_client" } We have verified that the following configurations are correct: The client_secret is generated using the p8 key from the new account, signed with ES256 and correct key_id, team_id, and client_id. The client_id corresponds to the Services ID created in the new account and properly associated with the migrated app. The scope is set to user.migration. The JWT payload contains correct iss, sub, and aud values as per Apple documentation. The app has been fully transferred and reconfigured more than 24 hours ago. Problem Summary & Request for Support: According to Apple’s official documentation: “After an app is transferred, Apple updates the Sign in with Apple configuration in the background. This can take up to 24 hours. During this time, attempts to authenticate users or validate tokens may fail.” However, we are still consistently receiving invalid_client errors after the 24-hour waiting period. We suspect one of the following issues: The transferred apps may still be partially associated with the original App Grouping or primary App ID. Some Sign in with Apple configuration in Apple’s backend may not have been fully updated after the transfer. Or the Services ID is not yet fully operational for the transferred apps in the new account. We kindly request your assistance to: Verify whether the transferred apps have been completely detached from the original App Grouping and primary App ID. Confirm whether the new Services IDs under the new account are fully functional and eligible for Sign in with Apple with user.migration scope. Help identify any remaining configuration or migration issues that may cause the invalid_client error. If necessary, assist in manually ungrouping or clearing any residual App Grouping relationships affecting the new environment. We have also generated and retained the original transfer_sub identifiers and are fully prepared to complete the sub mapping once the user.migration flow becomes functional. Thank you very much for your time and support!
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2
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630
Activity
Nov ’25
App using wrong Apple login service ID from another app — how to preserve existing users?
Our app (app1) was recently transferred from Team A to Team B. While reviewing the Apple login implementation, we discovered that "Sign in with Apple" had been incorrectly set up to use the Service ID and App ID of another app (app2) — specifically, it was using app2.service as the Service ID and app2 as the App ID. In other words, app1’s users were authenticated through app2’s credentials due to a misconfiguration on our part. Now that app1 has been transferred to Team B, we’re trying to preserve those users. However, app2 is still in Team A, and we cannot maintain Team A anymore — meaning app2 must also be transferred to Team B if we want to retain access to the user data. One idea we considered is submitting app2 for App Review (even though it's non-functional) just to fulfill the transfer requirements, and then transferring it to Team B solely to retain the Apple login setup. Is this approach acceptable? Are there any recommended ways to handle this kind of misconfiguration while preserving existing Sign in with Apple users?
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1
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185
Activity
Nov ’25
Migrating App ID prefix to Team ID
My existing iOS app has a legacy App ID prefix which does not match my Team ID. I am planning on migrating it to my Team ID. I am aware of the potential issues with keychain access groups, however I wanted to double check that there are no issues related to "Sign in with Apple". My app is currently the "Primary App ID" in the "Sign in with Apple" settings. The full App ID is listed there, including the prefix. Can someone from the relevant team at Apple confirm that changing the App ID prefix to Team ID has no effect related to "Sign in with Apple"?
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1
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0
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259
Activity
Nov ’25
Keep getting: invalid_client
I keep getting invalid_client, here is a test login: https://www.bella-booking.ch/_get_incl/test_apple_login.cfm Any help appreciated. NOTE: Everey other error, like wrong reroute or wrong client id, a different error will be sent frpm apple, after I checked all and crosschecked with jwt.io, it keep getting invalid_client. Any clue? If the response is correct, the token should be displayed on the page. Thx
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2
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0
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492
Activity
Jul ’25
Provisioning profile doesn't support the Sign in with Apple capability.
Hi! I'm trying to add Sign in with Apple to my macOS app. I enabled this capability from the developer portal and created the corresponding certificate & provisioning profile (both of type Developer ID Application.) However, Xcode keeps prompting me that the profile doesn't support Sign in with Apple. If I enable Automatically manage signing from Xcode, I can build and run the app but not distribute. If I turn it off and use the profile I got, it just keeps showing the errors below and doesn't even let me build.
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1
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0
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365
Activity
Jul ’25
Questions about migrating accounts between ServiceIDs
Our organization operates a web platform that hosts numerous newspaper properties. We recently acquired a new newspaper and are in the process of integrating it into our platform. As part of this transition, we’ve successfully transferred the App and App ID for the acquired newspaper into our Apple Developer portal. However, no Service ID associated with Sign in with Apple was included in the transfer. Our current implementation uses a single, unified Service ID for all existing newspaper properties. This Service ID facilitates OAuth via a centralized Identity Server. The organization we acquired provided a CSV file containing a list of transport_ids, and based on our understanding, we’re expected to use the Apple endpoint: https://appleid.apple.com/auth/usermigrationinfo to initiate a registration process by submitting our Service ID (client_id) along with each transport ID. This step is required before users can sign in, and it should return the existing relay email address. We have a few key concerns: Service ID Compatibility It appears that users cannot be transferred between Service IDs. In our case, there are now two: a.) Our existing Service ID (used across all current newspaper properties) b.) A separate Service ID previously associated with the acquired newspaper 3.) Due to architectural constraints, our platform cannot dynamically toggle between multiple Apple Service IDs. All properties authenticate through our unified Identity Server bound to our existing Service ID. 4.) Is it possible to call /usermigrationinfo using our existing Service ID rather than the one originally used by the acquired property? 5.) Relay Email and Apple ID Consistency 6.) We’re seeing conflicting information about whether the Apple relay email address (@privaterelay.appleid.com) and the Apple user ID are preserved during this migration. Some sources suggest that the relay email and Apple ID are tightly coupled to both the Service ID and Team ID. 7.) If we call /usermigrationinfo with our existing Service ID, will the same relay email be returned, or will Apple issue a new one?
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1
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440
Activity
Mar ’26
Downloading Developer ID provisioning profiles - missing new entitlements
Please provide a descriptive title for your feedback: Downloading Developer ID provisioning profiles - missing new entitlements Which area are you seeing an issue with? App Store Connect What type of feedback are you reporting? Incorrect/Unexpected Behavior Please provide the App name/App ID if possible: com.onexengineering.themedeck.macos Please describe the issue and what steps we can take to reproduce it bug in App Store Connect where downloading Developer ID provisioning profiles are missing the new entitlements regenerated from scratch -- App Store Connect says entitlements are good, but actual file confirms entitlements are missing App Store provisioning profiles seem to be unaffected (ignore my incorrect naming of files)
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1
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371
Activity
Jul ’25
Users Not Receiving Emails via Apple Private Relay
Hello. Some of my users are signing in using "Sign in with Apple" and choosing the "Hide My Email" option. As expected, Apple generates a private relay email address. However, emails that we send to these addresses are not being delivered — the users report that they are not receiving anything. We’ve configured our email sending domains in the Apple Developer portal, and all domains have been successfully verified with SPF records marked as OK. Our system is sending the emails as usual, and we're not receiving any bounce-back or error messages. Everything looks fine on our end. Is there something specific we need to configure to ensure emails sent to privaterelay.appleid.com addresses are delivered correctly? Are there any known limitations or additional requirements for using Apple's private relay service? Thank you!
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1
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0
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450
Activity
Nov ’25
Mail relay not allowed
Dear Sir or Madam, Thank you for your continued support. My name is Sato from atmos. We are currently working with a vendor to implement Apple Sign In as a login method for our app, but we are encountering some issues and would like to contact you about them. The Apple Sign In functionality itself is almost complete, but during verification, email relay is not permitted by Apple when Apple Sign In is used with a non-public email address, making it impossible to complete email relay verification for users. We have reviewed the settings in “/account/resources/services/configure,” checked your FAQ, and explored all other possible solutions within our scope, but the situation remains unchanged. Would it be possible for your team to confirm the cause of the email relay not being permitted? Thank you for your assistance. atmos Sato Translated with DeepL.com (free version)
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1
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209
Activity
Nov ’25
Migration of "Sign with Apple" users
Hello, We’ve resumed the migration process after a break. Since my colleague is no longer with us, I had to go through the steps again myself. As before, we’re trying to migrate "Sign In with Apple" users from tenant TENANT_A with client_id=CLIENT_ID_A to tenant TENANT_B with client_id=CLIENT_ID_B I followed the procedure described here: [Apple Developer Documentation](https://developer.apple.com/documentation/technotes/tn3159-migrating-sign-in-with-apple-users-for-an-app-transfer – Migrating Sign In with Apple Users, essentially repeating what my coworker previously attempted in coordination with your employee Stephanie. Here’s a summary of the steps and the issue we’re facing: STEP 1 - get authcode for TEAM A curl --location 'https://appleid.apple.com/auth/token' --header 'Content-Type: application/x-www-form-urlencoded' --data-urlencode 'grant_type=client_credentials' --data-urlencode 'scope=user.migration' --data-urlencode 'client_id=pl.CLIEND_ID_A' --data-urlencode 'client_secret=<TEAM_A_SECRET>' I receive response: { "access_token": "<ACCESS_TOKEN_TEAM_A>", "token_type": "Bearer", "expires_in": 3600 } STEP 2 - get authcode for TEAB B curl --location 'https://appleid.apple.com/auth/token' --header 'Content-Type: application/x-www-form-urlencoded' --data-urlencode 'grant_type=client_credentials' --data-urlencode 'scope=user.migration' --data-urlencode 'client_id=CLIENT_ID_B' --data-urlencode 'client_secret=<TEAB_B_SECRET>' I receive response: { "access_token":"<ACCESS_TOKEN_TEAB_B>", "token_type": "Bearer", "expires_in": 3600 } STEP 3 - get transfer_sub from TEAM A curl --location 'https://appleid.apple.com/auth/usermigrationinfo' --header 'Authorization: Bearer <ACCESS_TOKEN_TEAM_A>' --header 'Content-Type: application/x-www-form-urlencoded' --data-urlencode 'client_id=CLIENT_ID_A' --data-urlencode 'client_secret=<TEAM_A_SECRET>' --data-urlencode 'sub=USER_SUB_FROM_TEAM_A' --data-urlencode 'target=TENANT_B' I receive response: { "transfer_sub": "USER_SUB_FROM_TEAM_B" } STEP 4 - Team B exchanges transfer identifers curl --location 'https://appleid.apple.com/auth/usermigrationinfo' --header 'Authorization: Bearer <ACCESS_TOKEN_TEAM_B' --header 'Content-Type: application/x-www-form-urlencoded' --data-urlencode 'client_id=CLIENT_ID_B' --data-urlencode 'client_secret=<TEAM_B_SECRET>' I receive response: { "error": "invalid_request" } We’ve created a new client_id under tenant B and want to migrate users there. However, we skipped the step described in Step 3 of the documentation(https://developer.apple.com/documentation/technotes/tn3159-migrating-sign-in-with-apple-users-for-an-app-transfer#3-Team-A-initiates-app-transfer-to-Team-B), which involves initiating an app transfer. The reason is that this client_id is used solely for web authentication, not for a mobile app, so we don’t have an app to transfer. Based on our analysis and your documentation, it seems this flow only works if the client_id matches across both tenants, which can only be achieved through an app transfer, something we cannot proceed with. Apple previously insisted that we migrate these users, but as shown above, we’re stuck. Is there any alternative flow available, or can you assist us in completing this migration?
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2
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248
Activity
Sep ’25
Unable to enable "Sign In with Apple" on Service ID – 501 PATCH Unsupported Request
Hello, I’m trying to set up Sign In with Apple for my Firebase Authentication integration. Steps I followed: Created a Service ID in Apple Developer, e.g. com.example.myapp.signin. Tried to enable Sign In with Apple and configure the Web Authentication Configuration. Web Domain: myapp.firebaseapp.com Return URL: https://myapp.firebaseapp.com/__/auth/handler When I click Save, I get the following error in the browser console and a blank response page: Unsupported Request PATCH to http://developer.apple.com/services-account/v1/bundleIds/XXXXXXXX not supported. Reference #... What I have verified so far: My Apple Developer Program membership is active (paid). My App ID (e.g. com.example.myapp) exists in Identifiers. The App ID has Sign In with Apple capability checked. I need to link the Service ID with this App ID for Firebase web-based auth. Goal: Complete setup of Apple as a sign-in provider in Firebase Authentication. To do this, Apple requires me to add the Firebase return URL above, but the Developer Portal prevents saving with the 501 error. Has anyone else run into this, and is there a workaround (e.g. enabling via Xcode, App Store Connect, or other methods)? Is this a known bug with the Apple Developer Portal? Here is the screenshot of the error: And Response part: Thanks in advance!
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2
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475
Activity
Aug ’25
Private Relay emails bounced as 'Unauthorized Sender'
Private relay emails are not being delivered, even though we've followed the guidance here, https://developer.apple.com/help/account/capabilities/configure-private-email-relay-service/ iCloud, gmail etc. get delivered fine but as soon as its a private relay email address they get bounced as unauthorized sender. We've tried a couple of domains but here I'll document test.x.domain.com We have registered domains (test.x.domain.com), also the sender communication emails just to be safe (noreply at test.x.domain.com). Passed SPF Authentication, DKIM Authentication. ESP account shows as all green checks in mailgun. Is there any way to track down what the actual rejection reason is? { "@timestamp": "2025-08-20T14:30:59.801Z", "account": { "id": "6425b45fb2fd1e28f4e0110a" }, "delivery-status": { "attempt-no": 1, "bounce-type": "soft", "certificate-verified": true, "code": 550, "enhanced-code": "5.1.1", "first-delivery-attempt-seconds": 0.014, "message": "5.1.1 <bounce+b53c9e.27949-6qj4xaisn4k=privaterelay.appleid.com@test.x.domain.com>: unauthorized sender", "mx-host": "smtp3.privaterelay.appleid.com", "session-seconds": 1.7229999999999999, "tls": true }, "domain": { "name": "test.x.domain.com" }, "envelope": { "sender": "noreply@test.x.domain.com", "sending-ip": "111.22.101.215", "targets": "6qj4xaisn4k@privaterelay.appleid.com", "transport": "smtp" }, "event": "failed", "flags": { "is-authenticated": true, "is-delayed-bounce": false, "is-routed": false, "is-system-test": false, "is-test-mode": false }, "id": "1gtVBeZYQ0yO1SzipVP99Q", "log-level": "error", "message": { "headers": { "from": "\"Test Mail\" <noreply@test.x.domain.com>", "message-id": "20250820143058.7cac292cf03993f2@test.x.domain.com", "subject": "Test Mail", "to": "6qj4xaisn4k@privaterelay.appleid.com" }, "size": 22854 }, "primary-dkim": "s1._domainkey.test.x.domain.com", "reason": "generic", "recipient": "6qj4xaisn4k@privaterelay.appleid.com", "recipient-domain": "privaterelay.appleid.com", "recipient-provider": "Apple", "severity": "permanent", "storage": { "env": "production", "key": "BAABAgFDX5nmZ7fqxxxxxxZNzEVxPmZ8_YQ", "region": "europe-west1", "url": [ "https://storage-europe-west1.api.mailgun.net/v3/domains/test.x.domain.com/messages/BAABAgFDXxxxxxxxxxxxxxNzEVxPmZ8_YQ" ] }, "user-variables": {} }
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2
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0
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860
Activity
Nov ’25
Inquiry Regarding Mandatory Sign in With Apple Requirements for Korean Developers
I understand from the recent Apple Developer News that Korean developers are now required to register a URL to receive notifications from the Apple server when creating or modifying a Sign in With Apple Service ID. However, it is not clear whether simply registering the URL is sufficient, or if it is also mandatory to implement the real-time processing of those notifications. I am inquiring whether the processing part is also a mandatory requirement.
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0
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179
Activity
Oct ’25
Emails sents through relay addresses go to spam
Hello, I’m experiencing an issue with email deliverability when sending messages through Apple’s private email relay service. Our app uses “Sign in with Apple” and sends communication emails to users through relay addresses . Messages are successfully delivered but are consistently being placed in users’ spam or junk folders. Configuration summary: Domain: myapp.example Mail server: OVH SMTP SPF and DKIM: Active and validated Domain and sender registered under “Sign in with Apple for Email Communication” Messages pass SPF and DKIM checks successfully, but emails relayed by Apple’s private service are still being marked as spam. Could anyone confirm if there are additional steps or configurations required to improve deliverability (e.g., DMARC alignment or specific header requirements)? Thank you for your help!
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1
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250
Activity
Nov ’25