Prioritize user privacy and data security in your app. Discuss best practices for data handling, user consent, and security measures to protect user information.

All subtopics
Posts under Privacy & Security topic

Post

Replies

Boosts

Views

Activity

Device identifier for framework
I want iOS device identifier for a framework that is used in multiple vendor's apps. I'm developing a framework to control a peripheral. The framework has to send unique information to register the device with the peripheral. My naive idea was to use IdentifierForVendor. But this API provides the device identifier for the same vendor's apps, not the framework. (The framework will be used by multiple vendors.) Is there a usable device identifier for the framework, regardless of app vendor? Please tell me any solution.
1
0
108
Jul ’25
DisableFDEAutoLogin and SFAuthorizationPluginView
Hi, I have a set of plugins which are registered for login. One of them is a custom ui view for the login screen. The scenario: 1.DisableFDEAutoLogin is false. 2.The User logs in to the file vault login screen. 3.The security plugins are activated, and working. 4.We get any kind of an error from the plugins, and therefore the login fails. 5.We get a native login screen, after the denial of authorization. 6.In case that DisableFDEAutoLogin is true, I do get the custom login screen, after the file vault login. My question: Why dont I see the custom login screen, after the auto login fails? Cheers Sivan
5
0
854
Sep ’25
Application is not able to access any keychain info on application launch post device reboot
Before device Reboot: Here no issue from keychain. 2025-06-17 11:18:17.956334 +0530 WAVE PTX [DB_ENCRYPTION] Key successfully retrieved from the Keychain default When device is in reboot and locked (Keychain access is set to FirstUnlock) App got woken up in background SEEMS(NOT SURE) DEVICE STILL IN LOCKED STARE IF YES THEN WHICH IS EXPECTED 2025-06-17 12:12:30.036184 +0530 WAVE PTX <ALA_ERROR>: [OS-CCF] [DB_ENCRYPTION] Error while retriving Private key -25308 default 2025-06-17 12:15:28.914700 +0530 WAVE PTX <ALA_ERROR> [DB_ENCRYPTION] Error retrieving key from the Keychain: -25300 default —————————————————— And as per logs, here user has launch the application post unlock and application never got the keychain access here also. HERE STILL HAS ISSUE WITH KEYCHAIN ACCESS. 2025-06-17 12:52:55.640976 +0530 WAVE PTX DEBUG : willFinishLaunchingWithOptions default 2025-06-17 12:52:55.651371 +0530 WAVE PTX <ALA_ERROR> [DB_ENCRYPTION] Error retrieving key from the Keychain: -25300 default
7
0
206
Jul ’25
App Transfer and User Migration - Questions on Apple Sign-In Token Behavior and Testing Process
Hi Apple Developer Community, We have carefully reviewed the documentation on App Transfer and User Migration, but we still have a few unresolved questions regarding Apple Sign-In token behavior and testing strategies. Would appreciate any guidance! Token Behavior for Pre-Transfer App Versions After the app transfer: If a user logs in via an existing pre-transfer version of the app (published under Team A before transfer), will the Apple Sign-In token’s sub (or private email) switch to new value tie to Team B, or unchanged? This is critical for our user migration plan. Preserving sub Across Transfers (Internal Team Transfer) Since our app-transfer is an internal transfer (no change in app ownership outside our organization), is there a way to retain the original sub value(or private email) for users after the transfer? We are concerned that Apple Sign-In errors during the app transfer process may negatively impact user experience. Testing the Transfer Process Safely We’d like to simulate the app transfer and user migration process in a sandbox/test environment before executing it in production. Is there a way to test app transfers without affecting live users? (e.g., a staging mode for transfers) Thank you for your expertise! Any insights would be invaluable.
1
0
425
Nov ’25
Migrating Sign in with Apple users for an app transfer
Question detail Dear Apple Developer Technical Support, We are currently following the official Apple documentation “TN3159: Migrating Sign in with Apple users for an app transfer” to carry out a Sign in with Apple user migration after successfully transferring several apps to a new developer account. Here is a summary of our situation: Under the original Apple developer account, we had five apps using Sign in with Apple, grouped under a shared primary app using App Grouping. Recently, we transferred three of these apps to our new Apple developer account via App Store Connect. After the transfer, these three apps are no longer associated with the original primary App ID. We reconfigured individual Services IDs for each app in the new account and enabled Sign in with Apple for each. More than 24 hours have passed since the app transfer was completed. Now we are attempting to follow the migration process to restore user access via the user.migration flow. Specifically, we are using the following script to request an Apple access token: url = "https://appleid.apple.com/auth/token" headers = {"Content-Type": "application/x-www-form-urlencoded"} data = { "grant_type": "client_credentials", "scope": "user.migration", "client_id": "com.game.friends.ios.xxxx", # New Primary ID in the new account "client_secret": "<JWT signed with new p8 key>" } response = requests.post(url, headers=headers, data=data) However, the API response consistently returns: { "error": "invalid_client" } We have verified that the following configurations are correct: The client_secret is generated using the p8 key from the new account, signed with ES256 and correct key_id, team_id, and client_id. The client_id corresponds to the Services ID created in the new account and properly associated with the migrated app. The scope is set to user.migration. The JWT payload contains correct iss, sub, and aud values as per Apple documentation. The app has been fully transferred and reconfigured more than 24 hours ago. Problem Summary & Request for Support: According to Apple’s official documentation: “After an app is transferred, Apple updates the Sign in with Apple configuration in the background. This can take up to 24 hours. During this time, attempts to authenticate users or validate tokens may fail.” However, we are still consistently receiving invalid_client errors after the 24-hour waiting period. We suspect one of the following issues: The transferred apps may still be partially associated with the original App Grouping or primary App ID. Some Sign in with Apple configuration in Apple’s backend may not have been fully updated after the transfer. Or the Services ID is not yet fully operational for the transferred apps in the new account. We kindly request your assistance to: Verify whether the transferred apps have been completely detached from the original App Grouping and primary App ID. Confirm whether the new Services IDs under the new account are fully functional and eligible for Sign in with Apple with user.migration scope. Help identify any remaining configuration or migration issues that may cause the invalid_client error. If necessary, assist in manually ungrouping or clearing any residual App Grouping relationships affecting the new environment. We have also generated and retained the original transfer_sub identifiers and are fully prepared to complete the sub mapping once the user.migration flow becomes functional. Thank you very much for your time and support!
2
0
620
Nov ’25
Unable to change App Tracking configuration
I have reached out to support and they simply tell me they are unable to help me, first redirecting me to generic Apple support, after following up they provided the explanation that they only handle administrative tasks and to post on the forums. I am unable to change my App Tracking Transparency it provides no real error, though network traffic shows a 409 HTTP response from the backend API when trying to save. Here is a screenshot of the result when trying to save. Does anyone have any suggestions on how to get this resolved? I've commented back to the reviewers and they simply provided help documentation. I have a technical issue and am unable to get anyone to help resolve this.
2
0
383
Nov ’25
Sending email to private.email from transferred app
Goal I want to reply to feedback from customers who signed up using a private.relay account. Problem I am getting this error when sending an email: Reporting-MTA: dns; mailfout.stl.internal X-Postfix-Queue-ID: B87481D0015B X-Postfix-Sender: rfc822; hello@mydomain.com Arrival-Date: Fri, 7 Nov 2025 03:37:29 -0500 (EST) Final-Recipient: rfc822; xxxx@privaterelay.appleid.com Original-Recipient: rfc822;xxxx@privaterelay.appleid.com Action: failed Status: 5.1.1 Remote-MTA: dns; smtp3.privaterelay.appleid.com Diagnostic-Code: smtp; 550 5.1.1 <hello@mydomain.com>: unauthorized sender What have I done? I have configured mydomain.com in the Email Configuration Service inside of apple, as well as the email hello@mydomain.com. Using https://www.mail-tester.com/, I could confirm that the - [SPF] Your server 202.12.124.158 is authorized to use hello@mydomain.com - Your DKIM signature is valid - Your message passed the DMARC test My hunch This app was transferred and the previous owner did not have the email configuration set up. The emails I am writing messages to signed up at that time. Questions: If I rescue the old account and set up the email configuration, would it work? Is there any other tip I could try to apply?
1
0
165
Nov ’25
Clarification on Team ID Behavior After App Transfer
Hi everyone, I’d like to clarify something regarding the behavior of Team IDs after an app transfer between Apple Developer accounts. I have an app update that enforces a force update for all users. My plan is to release this update under the current developer account, and then proceed with transferring the app to a different developer account shortly afterward. My concern is: once the transfer is complete, will users who download the same app version (released before the transfer) be logged out due to a change in Team ID? Specifically, does the transferred app continue to use the original Team ID (used to sign the last submitted build), or does the Team ID change immediately upon transfer — affecting Keychain access? Any insights or confirmation on this would be greatly appreciated. Thanks!
4
0
174
Jun ’25
Private Relay emails bounced as 'Unauthorized Sender'
Private relay emails are not being delivered, even though we've followed the guidance here, https://developer.apple.com/help/account/capabilities/configure-private-email-relay-service/ iCloud, gmail etc. get delivered fine but as soon as its a private relay email address they get bounced as unauthorized sender. We've tried a couple of domains but here I'll document test.x.domain.com We have registered domains (test.x.domain.com), also the sender communication emails just to be safe (noreply at test.x.domain.com). Passed SPF Authentication, DKIM Authentication. ESP account shows as all green checks in mailgun. Is there any way to track down what the actual rejection reason is? { "@timestamp": "2025-08-20T14:30:59.801Z", "account": { "id": "6425b45fb2fd1e28f4e0110a" }, "delivery-status": { "attempt-no": 1, "bounce-type": "soft", "certificate-verified": true, "code": 550, "enhanced-code": "5.1.1", "first-delivery-attempt-seconds": 0.014, "message": "5.1.1 <bounce+b53c9e.27949-6qj4xaisn4k=privaterelay.appleid.com@test.x.domain.com>: unauthorized sender", "mx-host": "smtp3.privaterelay.appleid.com", "session-seconds": 1.7229999999999999, "tls": true }, "domain": { "name": "test.x.domain.com" }, "envelope": { "sender": "noreply@test.x.domain.com", "sending-ip": "111.22.101.215", "targets": "6qj4xaisn4k@privaterelay.appleid.com", "transport": "smtp" }, "event": "failed", "flags": { "is-authenticated": true, "is-delayed-bounce": false, "is-routed": false, "is-system-test": false, "is-test-mode": false }, "id": "1gtVBeZYQ0yO1SzipVP99Q", "log-level": "error", "message": { "headers": { "from": "\"Test Mail\" <noreply@test.x.domain.com>", "message-id": "20250820143058.7cac292cf03993f2@test.x.domain.com", "subject": "Test Mail", "to": "6qj4xaisn4k@privaterelay.appleid.com" }, "size": 22854 }, "primary-dkim": "s1._domainkey.test.x.domain.com", "reason": "generic", "recipient": "6qj4xaisn4k@privaterelay.appleid.com", "recipient-domain": "privaterelay.appleid.com", "recipient-provider": "Apple", "severity": "permanent", "storage": { "env": "production", "key": "BAABAgFDX5nmZ7fqxxxxxxZNzEVxPmZ8_YQ", "region": "europe-west1", "url": [ "https://storage-europe-west1.api.mailgun.net/v3/domains/test.x.domain.com/messages/BAABAgFDXxxxxxxxxxxxxxNzEVxPmZ8_YQ" ] }, "user-variables": {} }
2
0
854
Nov ’25
Mail relay not allowed
Dear Sir or Madam, Thank you for your continued support. My name is Sato from atmos. We are currently working with a vendor to implement Apple Sign In as a login method for our app, but we are encountering some issues and would like to contact you about them. The Apple Sign In functionality itself is almost complete, but during verification, email relay is not permitted by Apple when Apple Sign In is used with a non-public email address, making it impossible to complete email relay verification for users. We have reviewed the settings in “/account/resources/services/configure,” checked your FAQ, and explored all other possible solutions within our scope, but the situation remains unchanged. Would it be possible for your team to confirm the cause of the email relay not being permitted? Thank you for your assistance. atmos Sato Translated with DeepL.com (free version)
1
0
204
Nov ’25
Understanding deep sleep
Hi Team, We are trying to understand deep sleep behaviour, can you please help us clarifying on the below questions: When will we configure Hibernate 25, is it valid for M series MacBooks? Is Hibernate 25 called deep sleep mode? What are the settings I need to do on Mac, to make my Mac go in to deep sleep? When awakening from deep sleep , what would be macOS system behaviour? If we have custom SFAuthorization plug in at system.login.screensaver, what would be the behaviour with deep sleep?
3
0
889
Sep ’25
Emails sents through relay addresses go to spam
Hello, I’m experiencing an issue with email deliverability when sending messages through Apple’s private email relay service. Our app uses “Sign in with Apple” and sends communication emails to users through relay addresses . Messages are successfully delivered but are consistently being placed in users’ spam or junk folders. Configuration summary: Domain: myapp.example Mail server: OVH SMTP SPF and DKIM: Active and validated Domain and sender registered under “Sign in with Apple for Email Communication” Messages pass SPF and DKIM checks successfully, but emails relayed by Apple’s private service are still being marked as spam. Could anyone confirm if there are additional steps or configurations required to improve deliverability (e.g., DMARC alignment or specific header requirements)? Thank you for your help!
1
0
246
Nov ’25
Users Not Receiving Emails via Apple Private Relay
Hello. Some of my users are signing in using "Sign in with Apple" and choosing the "Hide My Email" option. As expected, Apple generates a private relay email address. However, emails that we send to these addresses are not being delivered — the users report that they are not receiving anything. We’ve configured our email sending domains in the Apple Developer portal, and all domains have been successfully verified with SPF records marked as OK. Our system is sending the emails as usual, and we're not receiving any bounce-back or error messages. Everything looks fine on our end. Is there something specific we need to configure to ensure emails sent to privaterelay.appleid.com addresses are delivered correctly? Are there any known limitations or additional requirements for using Apple's private relay service? Thank you!
1
0
447
Nov ’25
App using wrong Apple login service ID from another app — how to preserve existing users?
Our app (app1) was recently transferred from Team A to Team B. While reviewing the Apple login implementation, we discovered that "Sign in with Apple" had been incorrectly set up to use the Service ID and App ID of another app (app2) — specifically, it was using app2.service as the Service ID and app2 as the App ID. In other words, app1’s users were authenticated through app2’s credentials due to a misconfiguration on our part. Now that app1 has been transferred to Team B, we’re trying to preserve those users. However, app2 is still in Team A, and we cannot maintain Team A anymore — meaning app2 must also be transferred to Team B if we want to retain access to the user data. One idea we considered is submitting app2 for App Review (even though it's non-functional) just to fulfill the transfer requirements, and then transferring it to Team B solely to retain the Apple login setup. Is this approach acceptable? Are there any recommended ways to handle this kind of misconfiguration while preserving existing Sign in with Apple users?
1
0
180
Nov ’25
When is the kTCCServiceEndpointSecurityClient permission set by macOS?
[Q] When is the kTCCServiceEndpointSecurityClient set by macOS and in which conditions? From what I'm gathering, the kTCCServiceEndpointSecurityClient can not be set by a configuration profile and the end user can only grant full disk access. I searched for documentation on Apple's develop website (with the "kTCCServiceEndpointSecurityClient" search) and did not get any useful result. Using a more complete search engine, or the forum search engine, only points to the old annoying big bug in macOS Ventura. The problem I'm investigating is showing a process being listed as getting granted kTCCServiceEndpointSecurityClient permissions in the TCC database when: it's not an Endpoint Security client. it does not have the ES Client entitlement. the bundle of the process includes another process that is an ES Client and is spawn-ed by this process but I don't see why this should have an impact. This process is supposed to have been granted kTCCServiceSystemPolicyAllFiles via end user interaction or configuration profile. AFAIK, the kTCCServiceEndpointSecurityClient permission can only be set by macOS itself. So this looks like to be either a bug in macOS, an undocumented behavior or I'm missing something. Hence the initial question. macOS 15.7.3 / Apple Silicon
2
0
157
Feb ’26
[App Attest] DNS resolution failure for attest.apple.com / development.apple.com
Hello, We are working on integrating app integrity verification into our service application, following Apple's App Attest and DeviceCheck guide. Our server issues a challenge to the client, which then sends the challenge, attestation, and keyId in CBOR format to Apple's App Attest server for verification. However, we are unable to reach both https://attest.apple.com and https://attest.development.apple.com due to network issues. These attempts have been made from both our internal corporate network and mobile hotspot environments. Despite adjusting DNS settings and other configurations, the issue persists. Are there alternative methods or solutions to address this problem? Any recommended network configurations or guidelines to successfully connect to Apple's App Attest servers would be greatly appreciated. Thank you.
2
0
192
May ’25
SecTrustEvaluateAsyncWithError() and Certificate Transparency
For testing purposes we have code that calls SecTrustEvaluateAsyncWithError() with a trust object containing a hardcoded leaf certificate and the corresponding intermediate certificate required to form a valid chain. Because the leaf certificate has since expired we pass a date in the past via SecTrustSetVerifyDate() at wich the certificate was still valid, but trust evaluation fails: Error Domain=NSOSStatusErrorDomain Code=-67825 "“<redacted>” certificate is not standards compliant" UserInfo={NSLocalizedDescription=“<redacted>” certificate is not standards compliant, NSUnderlyingError=0x600000c282a0 {Error Domain=NSOSStatusErrorDomain Code=-67825 "Certificate 0 “<redacted>” has errors: Certificate Transparency validation required for this use;" UserInfo={NSLocalizedDescription=Certificate 0 “<redacted>” has errors: Certificate Transparency validation required for this use;}}} I know that App Transport Security enforces Certificate Transparency by default, but is there a way around that here?
4
0
591
Oct ’25
Something odd with Endpoint Security & was_mapped_writable
I'm seeing some odd behavior which may be a bug. I've broken it down to a least common denominator to reproduce it. But maybe I'm doing something wrong. I am opening a file read-write. I'm then mapping the file read-only and private: void* pointer = mmap(NULL, 17, PROT_READ, MAP_FILE | MAP_PRIVATE, fd, 0); I then unmap the memory and close the file. After the close, eslogger shows me this: {"close":{"modified":false,[...],"was_mapped_writable":false}} Which makes sense. I then change the mmap statement to: void* pointer = mmap(NULL, 17, PROT_READ, MAP_FILE | MAP_SHARED, fd, 0); I run the new code and and the close looks like: {"close":{"modified":false, [....], "was_mapped_writable":true}} Which also makes sense. I then run the original again (ie, with MAP_PRIVATE vs. MAP_SHARED) and the close looks like: {"close":{"modified":false,"was_mapped_writable":true,[...]} Which doesn't appear to be correct. Now if I just open and close the file (again, read-write) and don't mmap anything the close still shows: {"close":{ [...], "was_mapped_writable":true,"modified":false}} And the same is true if I open the file read-only. It will remain that way until I delete the file. If I recreate the file and try again, everything is good until I map it MAP_SHARED. I tried this with macOS 13.6.7 and macOS 15.0.1.
3
0
808
Oct ’25
[iOS Lab] Widespread Malware Blocked Alerts on Snippet Test Output Files (Starting 7/9)
We are experiencing a significant issue with macOS security alerts that began on July 9th, at approximately 4:40 AM UTC. This alert is incorrectly identifying output files from our snippet tests as malware, causing these files to be blocked and moved to the Trash. This is completely disrupting our automated testing workflows. Issue Description: Alert: We are seeing the "Malware Blocked and Moved to Trash" popup window. Affected Files: The security alert triggers when attempting to execute .par files generated as outputs from our snippet tests. These .par files are unique to each individual test run; they are not a single, static tool. System-Wide Impact: This issue is impacting multiple macOS hosts across our testing infrastructure. Timeline: The issue began abruptly on July 9th, at approximately 4:40 AM UTC. Before that time, our tests were functioning correctly. macOS Versions: The problem is occurring on hosts running both macOS 14.x and 15.x. Experimental Host: Even after upgrading an experimental host to macOS 15.6 beta 2, the issue persisted. Local execution: The issue can be reproduced locally. Observations: The security system is consistently flagging these snippet test output files as malware. Since each test generates a new .par file, and this issue is impacting all generated files, the root cause doesn't appear to be specific to the code within the .par files themselves. This issue is impacting all the snippet tests, making us believe that the root cause is not related to our code. The sudden and widespread nature of the issue strongly suggests a change in a security database or rule, rather than a change in our testing code. Questions: Could a recent update to the XProtect database be the cause of this false positive? Are there any known issues or recent changes in macOS security mechanisms that could cause this kind of widespread and sudden impact? What is the recommended way to diagnose and resolve this kind of false positive? We appreciate any guidance or assistance you can provide. Thank you.
1
0
145
Jul ’25
Security bug in macOS authorization plugin
Hi, A user logs in to the file vault, and DisableFDEAutoLogin is false. The file vault login succeeds, but the login to the selected user fails. The user gets the login screen again. If the user puts an invalid password to try and login again, the loginwindow:FDESupport plugin will change the user's password to the invalid one.
Replies
1
Boosts
0
Views
230
Activity
Sep ’25
Device identifier for framework
I want iOS device identifier for a framework that is used in multiple vendor's apps. I'm developing a framework to control a peripheral. The framework has to send unique information to register the device with the peripheral. My naive idea was to use IdentifierForVendor. But this API provides the device identifier for the same vendor's apps, not the framework. (The framework will be used by multiple vendors.) Is there a usable device identifier for the framework, regardless of app vendor? Please tell me any solution.
Replies
1
Boosts
0
Views
108
Activity
Jul ’25
DisableFDEAutoLogin and SFAuthorizationPluginView
Hi, I have a set of plugins which are registered for login. One of them is a custom ui view for the login screen. The scenario: 1.DisableFDEAutoLogin is false. 2.The User logs in to the file vault login screen. 3.The security plugins are activated, and working. 4.We get any kind of an error from the plugins, and therefore the login fails. 5.We get a native login screen, after the denial of authorization. 6.In case that DisableFDEAutoLogin is true, I do get the custom login screen, after the file vault login. My question: Why dont I see the custom login screen, after the auto login fails? Cheers Sivan
Replies
5
Boosts
0
Views
854
Activity
Sep ’25
Application is not able to access any keychain info on application launch post device reboot
Before device Reboot: Here no issue from keychain. 2025-06-17 11:18:17.956334 +0530 WAVE PTX [DB_ENCRYPTION] Key successfully retrieved from the Keychain default When device is in reboot and locked (Keychain access is set to FirstUnlock) App got woken up in background SEEMS(NOT SURE) DEVICE STILL IN LOCKED STARE IF YES THEN WHICH IS EXPECTED 2025-06-17 12:12:30.036184 +0530 WAVE PTX <ALA_ERROR>: [OS-CCF] [DB_ENCRYPTION] Error while retriving Private key -25308 default 2025-06-17 12:15:28.914700 +0530 WAVE PTX <ALA_ERROR> [DB_ENCRYPTION] Error retrieving key from the Keychain: -25300 default —————————————————— And as per logs, here user has launch the application post unlock and application never got the keychain access here also. HERE STILL HAS ISSUE WITH KEYCHAIN ACCESS. 2025-06-17 12:52:55.640976 +0530 WAVE PTX DEBUG : willFinishLaunchingWithOptions default 2025-06-17 12:52:55.651371 +0530 WAVE PTX <ALA_ERROR> [DB_ENCRYPTION] Error retrieving key from the Keychain: -25300 default
Replies
7
Boosts
0
Views
206
Activity
Jul ’25
App Transfer and User Migration - Questions on Apple Sign-In Token Behavior and Testing Process
Hi Apple Developer Community, We have carefully reviewed the documentation on App Transfer and User Migration, but we still have a few unresolved questions regarding Apple Sign-In token behavior and testing strategies. Would appreciate any guidance! Token Behavior for Pre-Transfer App Versions After the app transfer: If a user logs in via an existing pre-transfer version of the app (published under Team A before transfer), will the Apple Sign-In token’s sub (or private email) switch to new value tie to Team B, or unchanged? This is critical for our user migration plan. Preserving sub Across Transfers (Internal Team Transfer) Since our app-transfer is an internal transfer (no change in app ownership outside our organization), is there a way to retain the original sub value(or private email) for users after the transfer? We are concerned that Apple Sign-In errors during the app transfer process may negatively impact user experience. Testing the Transfer Process Safely We’d like to simulate the app transfer and user migration process in a sandbox/test environment before executing it in production. Is there a way to test app transfers without affecting live users? (e.g., a staging mode for transfers) Thank you for your expertise! Any insights would be invaluable.
Replies
1
Boosts
0
Views
425
Activity
Nov ’25
Migrating Sign in with Apple users for an app transfer
Question detail Dear Apple Developer Technical Support, We are currently following the official Apple documentation “TN3159: Migrating Sign in with Apple users for an app transfer” to carry out a Sign in with Apple user migration after successfully transferring several apps to a new developer account. Here is a summary of our situation: Under the original Apple developer account, we had five apps using Sign in with Apple, grouped under a shared primary app using App Grouping. Recently, we transferred three of these apps to our new Apple developer account via App Store Connect. After the transfer, these three apps are no longer associated with the original primary App ID. We reconfigured individual Services IDs for each app in the new account and enabled Sign in with Apple for each. More than 24 hours have passed since the app transfer was completed. Now we are attempting to follow the migration process to restore user access via the user.migration flow. Specifically, we are using the following script to request an Apple access token: url = "https://appleid.apple.com/auth/token" headers = {"Content-Type": "application/x-www-form-urlencoded"} data = { "grant_type": "client_credentials", "scope": "user.migration", "client_id": "com.game.friends.ios.xxxx", # New Primary ID in the new account "client_secret": "<JWT signed with new p8 key>" } response = requests.post(url, headers=headers, data=data) However, the API response consistently returns: { "error": "invalid_client" } We have verified that the following configurations are correct: The client_secret is generated using the p8 key from the new account, signed with ES256 and correct key_id, team_id, and client_id. The client_id corresponds to the Services ID created in the new account and properly associated with the migrated app. The scope is set to user.migration. The JWT payload contains correct iss, sub, and aud values as per Apple documentation. The app has been fully transferred and reconfigured more than 24 hours ago. Problem Summary & Request for Support: According to Apple’s official documentation: “After an app is transferred, Apple updates the Sign in with Apple configuration in the background. This can take up to 24 hours. During this time, attempts to authenticate users or validate tokens may fail.” However, we are still consistently receiving invalid_client errors after the 24-hour waiting period. We suspect one of the following issues: The transferred apps may still be partially associated with the original App Grouping or primary App ID. Some Sign in with Apple configuration in Apple’s backend may not have been fully updated after the transfer. Or the Services ID is not yet fully operational for the transferred apps in the new account. We kindly request your assistance to: Verify whether the transferred apps have been completely detached from the original App Grouping and primary App ID. Confirm whether the new Services IDs under the new account are fully functional and eligible for Sign in with Apple with user.migration scope. Help identify any remaining configuration or migration issues that may cause the invalid_client error. If necessary, assist in manually ungrouping or clearing any residual App Grouping relationships affecting the new environment. We have also generated and retained the original transfer_sub identifiers and are fully prepared to complete the sub mapping once the user.migration flow becomes functional. Thank you very much for your time and support!
Replies
2
Boosts
0
Views
620
Activity
Nov ’25
Unable to change App Tracking configuration
I have reached out to support and they simply tell me they are unable to help me, first redirecting me to generic Apple support, after following up they provided the explanation that they only handle administrative tasks and to post on the forums. I am unable to change my App Tracking Transparency it provides no real error, though network traffic shows a 409 HTTP response from the backend API when trying to save. Here is a screenshot of the result when trying to save. Does anyone have any suggestions on how to get this resolved? I've commented back to the reviewers and they simply provided help documentation. I have a technical issue and am unable to get anyone to help resolve this.
Replies
2
Boosts
0
Views
383
Activity
Nov ’25
Sending email to private.email from transferred app
Goal I want to reply to feedback from customers who signed up using a private.relay account. Problem I am getting this error when sending an email: Reporting-MTA: dns; mailfout.stl.internal X-Postfix-Queue-ID: B87481D0015B X-Postfix-Sender: rfc822; hello@mydomain.com Arrival-Date: Fri, 7 Nov 2025 03:37:29 -0500 (EST) Final-Recipient: rfc822; xxxx@privaterelay.appleid.com Original-Recipient: rfc822;xxxx@privaterelay.appleid.com Action: failed Status: 5.1.1 Remote-MTA: dns; smtp3.privaterelay.appleid.com Diagnostic-Code: smtp; 550 5.1.1 <hello@mydomain.com>: unauthorized sender What have I done? I have configured mydomain.com in the Email Configuration Service inside of apple, as well as the email hello@mydomain.com. Using https://www.mail-tester.com/, I could confirm that the - [SPF] Your server 202.12.124.158 is authorized to use hello@mydomain.com - Your DKIM signature is valid - Your message passed the DMARC test My hunch This app was transferred and the previous owner did not have the email configuration set up. The emails I am writing messages to signed up at that time. Questions: If I rescue the old account and set up the email configuration, would it work? Is there any other tip I could try to apply?
Replies
1
Boosts
0
Views
165
Activity
Nov ’25
Clarification on Team ID Behavior After App Transfer
Hi everyone, I’d like to clarify something regarding the behavior of Team IDs after an app transfer between Apple Developer accounts. I have an app update that enforces a force update for all users. My plan is to release this update under the current developer account, and then proceed with transferring the app to a different developer account shortly afterward. My concern is: once the transfer is complete, will users who download the same app version (released before the transfer) be logged out due to a change in Team ID? Specifically, does the transferred app continue to use the original Team ID (used to sign the last submitted build), or does the Team ID change immediately upon transfer — affecting Keychain access? Any insights or confirmation on this would be greatly appreciated. Thanks!
Replies
4
Boosts
0
Views
174
Activity
Jun ’25
Private Relay emails bounced as 'Unauthorized Sender'
Private relay emails are not being delivered, even though we've followed the guidance here, https://developer.apple.com/help/account/capabilities/configure-private-email-relay-service/ iCloud, gmail etc. get delivered fine but as soon as its a private relay email address they get bounced as unauthorized sender. We've tried a couple of domains but here I'll document test.x.domain.com We have registered domains (test.x.domain.com), also the sender communication emails just to be safe (noreply at test.x.domain.com). Passed SPF Authentication, DKIM Authentication. ESP account shows as all green checks in mailgun. Is there any way to track down what the actual rejection reason is? { "@timestamp": "2025-08-20T14:30:59.801Z", "account": { "id": "6425b45fb2fd1e28f4e0110a" }, "delivery-status": { "attempt-no": 1, "bounce-type": "soft", "certificate-verified": true, "code": 550, "enhanced-code": "5.1.1", "first-delivery-attempt-seconds": 0.014, "message": "5.1.1 <bounce+b53c9e.27949-6qj4xaisn4k=privaterelay.appleid.com@test.x.domain.com>: unauthorized sender", "mx-host": "smtp3.privaterelay.appleid.com", "session-seconds": 1.7229999999999999, "tls": true }, "domain": { "name": "test.x.domain.com" }, "envelope": { "sender": "noreply@test.x.domain.com", "sending-ip": "111.22.101.215", "targets": "6qj4xaisn4k@privaterelay.appleid.com", "transport": "smtp" }, "event": "failed", "flags": { "is-authenticated": true, "is-delayed-bounce": false, "is-routed": false, "is-system-test": false, "is-test-mode": false }, "id": "1gtVBeZYQ0yO1SzipVP99Q", "log-level": "error", "message": { "headers": { "from": "\"Test Mail\" <noreply@test.x.domain.com>", "message-id": "20250820143058.7cac292cf03993f2@test.x.domain.com", "subject": "Test Mail", "to": "6qj4xaisn4k@privaterelay.appleid.com" }, "size": 22854 }, "primary-dkim": "s1._domainkey.test.x.domain.com", "reason": "generic", "recipient": "6qj4xaisn4k@privaterelay.appleid.com", "recipient-domain": "privaterelay.appleid.com", "recipient-provider": "Apple", "severity": "permanent", "storage": { "env": "production", "key": "BAABAgFDX5nmZ7fqxxxxxxZNzEVxPmZ8_YQ", "region": "europe-west1", "url": [ "https://storage-europe-west1.api.mailgun.net/v3/domains/test.x.domain.com/messages/BAABAgFDXxxxxxxxxxxxxxNzEVxPmZ8_YQ" ] }, "user-variables": {} }
Replies
2
Boosts
0
Views
854
Activity
Nov ’25
Mail relay not allowed
Dear Sir or Madam, Thank you for your continued support. My name is Sato from atmos. We are currently working with a vendor to implement Apple Sign In as a login method for our app, but we are encountering some issues and would like to contact you about them. The Apple Sign In functionality itself is almost complete, but during verification, email relay is not permitted by Apple when Apple Sign In is used with a non-public email address, making it impossible to complete email relay verification for users. We have reviewed the settings in “/account/resources/services/configure,” checked your FAQ, and explored all other possible solutions within our scope, but the situation remains unchanged. Would it be possible for your team to confirm the cause of the email relay not being permitted? Thank you for your assistance. atmos Sato Translated with DeepL.com (free version)
Replies
1
Boosts
0
Views
204
Activity
Nov ’25
Understanding deep sleep
Hi Team, We are trying to understand deep sleep behaviour, can you please help us clarifying on the below questions: When will we configure Hibernate 25, is it valid for M series MacBooks? Is Hibernate 25 called deep sleep mode? What are the settings I need to do on Mac, to make my Mac go in to deep sleep? When awakening from deep sleep , what would be macOS system behaviour? If we have custom SFAuthorization plug in at system.login.screensaver, what would be the behaviour with deep sleep?
Replies
3
Boosts
0
Views
889
Activity
Sep ’25
Emails sents through relay addresses go to spam
Hello, I’m experiencing an issue with email deliverability when sending messages through Apple’s private email relay service. Our app uses “Sign in with Apple” and sends communication emails to users through relay addresses . Messages are successfully delivered but are consistently being placed in users’ spam or junk folders. Configuration summary: Domain: myapp.example Mail server: OVH SMTP SPF and DKIM: Active and validated Domain and sender registered under “Sign in with Apple for Email Communication” Messages pass SPF and DKIM checks successfully, but emails relayed by Apple’s private service are still being marked as spam. Could anyone confirm if there are additional steps or configurations required to improve deliverability (e.g., DMARC alignment or specific header requirements)? Thank you for your help!
Replies
1
Boosts
0
Views
246
Activity
Nov ’25
Users Not Receiving Emails via Apple Private Relay
Hello. Some of my users are signing in using "Sign in with Apple" and choosing the "Hide My Email" option. As expected, Apple generates a private relay email address. However, emails that we send to these addresses are not being delivered — the users report that they are not receiving anything. We’ve configured our email sending domains in the Apple Developer portal, and all domains have been successfully verified with SPF records marked as OK. Our system is sending the emails as usual, and we're not receiving any bounce-back or error messages. Everything looks fine on our end. Is there something specific we need to configure to ensure emails sent to privaterelay.appleid.com addresses are delivered correctly? Are there any known limitations or additional requirements for using Apple's private relay service? Thank you!
Replies
1
Boosts
0
Views
447
Activity
Nov ’25
App using wrong Apple login service ID from another app — how to preserve existing users?
Our app (app1) was recently transferred from Team A to Team B. While reviewing the Apple login implementation, we discovered that "Sign in with Apple" had been incorrectly set up to use the Service ID and App ID of another app (app2) — specifically, it was using app2.service as the Service ID and app2 as the App ID. In other words, app1’s users were authenticated through app2’s credentials due to a misconfiguration on our part. Now that app1 has been transferred to Team B, we’re trying to preserve those users. However, app2 is still in Team A, and we cannot maintain Team A anymore — meaning app2 must also be transferred to Team B if we want to retain access to the user data. One idea we considered is submitting app2 for App Review (even though it's non-functional) just to fulfill the transfer requirements, and then transferring it to Team B solely to retain the Apple login setup. Is this approach acceptable? Are there any recommended ways to handle this kind of misconfiguration while preserving existing Sign in with Apple users?
Replies
1
Boosts
0
Views
180
Activity
Nov ’25
When is the kTCCServiceEndpointSecurityClient permission set by macOS?
[Q] When is the kTCCServiceEndpointSecurityClient set by macOS and in which conditions? From what I'm gathering, the kTCCServiceEndpointSecurityClient can not be set by a configuration profile and the end user can only grant full disk access. I searched for documentation on Apple's develop website (with the "kTCCServiceEndpointSecurityClient" search) and did not get any useful result. Using a more complete search engine, or the forum search engine, only points to the old annoying big bug in macOS Ventura. The problem I'm investigating is showing a process being listed as getting granted kTCCServiceEndpointSecurityClient permissions in the TCC database when: it's not an Endpoint Security client. it does not have the ES Client entitlement. the bundle of the process includes another process that is an ES Client and is spawn-ed by this process but I don't see why this should have an impact. This process is supposed to have been granted kTCCServiceSystemPolicyAllFiles via end user interaction or configuration profile. AFAIK, the kTCCServiceEndpointSecurityClient permission can only be set by macOS itself. So this looks like to be either a bug in macOS, an undocumented behavior or I'm missing something. Hence the initial question. macOS 15.7.3 / Apple Silicon
Replies
2
Boosts
0
Views
157
Activity
Feb ’26
[App Attest] DNS resolution failure for attest.apple.com / development.apple.com
Hello, We are working on integrating app integrity verification into our service application, following Apple's App Attest and DeviceCheck guide. Our server issues a challenge to the client, which then sends the challenge, attestation, and keyId in CBOR format to Apple's App Attest server for verification. However, we are unable to reach both https://attest.apple.com and https://attest.development.apple.com due to network issues. These attempts have been made from both our internal corporate network and mobile hotspot environments. Despite adjusting DNS settings and other configurations, the issue persists. Are there alternative methods or solutions to address this problem? Any recommended network configurations or guidelines to successfully connect to Apple's App Attest servers would be greatly appreciated. Thank you.
Replies
2
Boosts
0
Views
192
Activity
May ’25
SecTrustEvaluateAsyncWithError() and Certificate Transparency
For testing purposes we have code that calls SecTrustEvaluateAsyncWithError() with a trust object containing a hardcoded leaf certificate and the corresponding intermediate certificate required to form a valid chain. Because the leaf certificate has since expired we pass a date in the past via SecTrustSetVerifyDate() at wich the certificate was still valid, but trust evaluation fails: Error Domain=NSOSStatusErrorDomain Code=-67825 "“<redacted>” certificate is not standards compliant" UserInfo={NSLocalizedDescription=“<redacted>” certificate is not standards compliant, NSUnderlyingError=0x600000c282a0 {Error Domain=NSOSStatusErrorDomain Code=-67825 "Certificate 0 “<redacted>” has errors: Certificate Transparency validation required for this use;" UserInfo={NSLocalizedDescription=Certificate 0 “<redacted>” has errors: Certificate Transparency validation required for this use;}}} I know that App Transport Security enforces Certificate Transparency by default, but is there a way around that here?
Replies
4
Boosts
0
Views
591
Activity
Oct ’25
Something odd with Endpoint Security & was_mapped_writable
I'm seeing some odd behavior which may be a bug. I've broken it down to a least common denominator to reproduce it. But maybe I'm doing something wrong. I am opening a file read-write. I'm then mapping the file read-only and private: void* pointer = mmap(NULL, 17, PROT_READ, MAP_FILE | MAP_PRIVATE, fd, 0); I then unmap the memory and close the file. After the close, eslogger shows me this: {"close":{"modified":false,[...],"was_mapped_writable":false}} Which makes sense. I then change the mmap statement to: void* pointer = mmap(NULL, 17, PROT_READ, MAP_FILE | MAP_SHARED, fd, 0); I run the new code and and the close looks like: {"close":{"modified":false, [....], "was_mapped_writable":true}} Which also makes sense. I then run the original again (ie, with MAP_PRIVATE vs. MAP_SHARED) and the close looks like: {"close":{"modified":false,"was_mapped_writable":true,[...]} Which doesn't appear to be correct. Now if I just open and close the file (again, read-write) and don't mmap anything the close still shows: {"close":{ [...], "was_mapped_writable":true,"modified":false}} And the same is true if I open the file read-only. It will remain that way until I delete the file. If I recreate the file and try again, everything is good until I map it MAP_SHARED. I tried this with macOS 13.6.7 and macOS 15.0.1.
Replies
3
Boosts
0
Views
808
Activity
Oct ’25
[iOS Lab] Widespread Malware Blocked Alerts on Snippet Test Output Files (Starting 7/9)
We are experiencing a significant issue with macOS security alerts that began on July 9th, at approximately 4:40 AM UTC. This alert is incorrectly identifying output files from our snippet tests as malware, causing these files to be blocked and moved to the Trash. This is completely disrupting our automated testing workflows. Issue Description: Alert: We are seeing the "Malware Blocked and Moved to Trash" popup window. Affected Files: The security alert triggers when attempting to execute .par files generated as outputs from our snippet tests. These .par files are unique to each individual test run; they are not a single, static tool. System-Wide Impact: This issue is impacting multiple macOS hosts across our testing infrastructure. Timeline: The issue began abruptly on July 9th, at approximately 4:40 AM UTC. Before that time, our tests were functioning correctly. macOS Versions: The problem is occurring on hosts running both macOS 14.x and 15.x. Experimental Host: Even after upgrading an experimental host to macOS 15.6 beta 2, the issue persisted. Local execution: The issue can be reproduced locally. Observations: The security system is consistently flagging these snippet test output files as malware. Since each test generates a new .par file, and this issue is impacting all generated files, the root cause doesn't appear to be specific to the code within the .par files themselves. This issue is impacting all the snippet tests, making us believe that the root cause is not related to our code. The sudden and widespread nature of the issue strongly suggests a change in a security database or rule, rather than a change in our testing code. Questions: Could a recent update to the XProtect database be the cause of this false positive? Are there any known issues or recent changes in macOS security mechanisms that could cause this kind of widespread and sudden impact? What is the recommended way to diagnose and resolve this kind of false positive? We appreciate any guidance or assistance you can provide. Thank you.
Replies
1
Boosts
0
Views
145
Activity
Jul ’25