Prioritize user privacy and data security in your app. Discuss best practices for data handling, user consent, and security measures to protect user information.

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Privacy & Security Resources
General: Forums topic: Privacy & Security Privacy Resources Security Resources Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com"
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508
Jul ’25
[Resolved] Sign in with Apple Service Outage: Thursday, June 12, 2025
On Thursday, June 12, 2025, Sign in with Apple was impacted by an incorrect subdomain defined in its /.well-known/openid-configuration file. The JSON returned incorrectly provided https://account.apple.com instead of the expected https://appleid.apple.com. For Sign in with Apple, the value for the issuer (iss) claim in the user's identity token is https://appleid.apple.com. Additionally, if your clients use the Sign in with Apple REST API, the following endpoints should be used for each request: https://appleid.apple.com/auth/authorize https://appleid.apple.com/auth/token https://appleid.apple.com/auth/revoke https://appleid.apple.com/auth/keys This issue with the /.well-known/openid-configuration file was resolved the same day. Use the URL below to confirm the expected subdomain is provided, as needed: https://appleid.apple.com/.well-known/openid-configuration Cheers, Paris X Pinkney |  WWDR | DTS Engineer
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276
Jun ’25
Transfer of an App with Sign in with Apple Functionality
Hello, I currently have an app that includes the "Sign in with Apple" feature, and I need to transfer this app to another app team. I have reviewed all official documentation but have not found the answer I need. My situation has some specificities, and I hope to receive assistance. The .p8 key created by the original developer team has been lost, and the app’s backend does not use a .p8 key for verification—instead, it verifies by obtaining Apple’s public key. However, according to the official documentation I reviewed, obtaining a transfer identifier during the app transfer process requires a client_secret generated from the original team’s .p8 key. This has left us facing a challenge, and we have two potential approaches to address this issue: Q1: During the transfer, is it possible to skip obtaining the transfer identifier and proceed directly with the app transfer, without performing any backend operations? Is this approach feasible? Q2: If the above approach is not feasible, should we create a new .p8 key in the original team’s account and use this new key for the transfer? If a new key is generated, do we need to re-release a new version of the app before initiating the transfer? If neither of the above approaches is feasible, are there better solutions to resolve our issue? I hope to receive a response. Thank you. TN3159: Migrating Sign in with Apple users for an app transfer | Apple Developer Documentation/ https://developer.apple.com/documentation/signinwithapple/transferring-your-apps-and-users-to-another-team
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90
Oct ’25
Apple Sign-In: "invalid-credential" error despite correct configuration - Firebase Auth iOS
Problem Summary I'm experiencing a persistent invalid-credential error with Apple Sign-In on iOS despite having verified every aspect of the configuration over the past 6 months. The error occurs at the Firebase Authentication level after successfully receiving credentials from Apple. Error Message: Firebase auth error: invalid-credential - Invalid OAuth response from apple.com. Environment Platform: iOS (Flutter app) Firebase Auth: v5.7.0 Sign in with Apple: v6.1.2 Xcode: Latest version with capability enabled iOS Target: 13.0+ Bundle ID: com.harmonics.orakl What Actually Happens ✅ Apple Sign-In popup appears ✅ User can authenticate with Apple ID ✅ Apple returns credentials with identityToken ❌ Firebase rejects with invalid-credential error The error occurs at Firebase level, not Apple level. What I've Tried Created a brand new Apple Key (previous key was 6 months old) Tested with both App ID and Service ID in Firebase Completely reinstalled CocoaPods dependencies Verified nonce handling is correct (hashed to Apple, raw to Firebase) Activated Firebase Hosting and attempted to deploy .well-known file Checked Cloud Logging (no detailed error messages found) Disabled and re-enabled Apple Sign-In provider in Firebase Verified Return URL matches exactly Waited and retried multiple times over 6 months Questions Is the .well-known/apple-developer-domain-association.txt file required? If yes, how should it be generated? Firebase Hosting doesn't auto-generate it. Could there be a server-side caching/blacklist issue with my domain or Service ID after multiple failed attempts? Should the Apple Key be linked to the Service ID instead of the App ID? The key shows as linked to Z3NNDZVWMZ.com.harmonics.orakl (the App ID). Is there any way to get more detailed error logs from Firebase about why it's rejecting the Apple OAuth response? Could using a custom domain instead of .firebaseapp.com resolve the issue? Additional Context Google Sign-In works perfectly on the same app The configuration has been reviewed by multiple developers Error persists across different devices and iOS versions No errors in Xcode console except the Firebase rejection Any help would be greatly appreciated. I've exhausted all standard troubleshooting steps and documentation. Project Details: Bundle ID: com.harmonics.orakl Firebase Project: harmonics-app Team ID: Z3N....... code : // 1. Generate raw nonce final String rawNonce = _generateRandomNonce(); // 2. Hash with SHA-256 final String hashedNonce = _sha256Hash(rawNonce); // 3. Send HASHED nonce to Apple ✅ final appleCredential = await SignInWithApple.getAppleIDCredential( scopes: [AppleIDAuthorizationScopes.email, AppleIDAuthorizationScopes.fullName], nonce: hashedNonce, // Correct: hashed nonce to Apple ); // 4. Create Firebase credential with RAW nonce ✅ final oauthCredential = OAuthProvider("apple.com").credential( idToken: appleCredential.identityToken!, rawNonce: rawNonce, // Correct: raw nonce to Firebase ); // 5. Sign in with Firebase - ERROR OCCURS HERE ❌ await FirebaseAuth.instance.signInWithCredential(oauthCredential);
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93
Oct ’25
Questions about Apple login authorization data behavior during App transfer
After the App transfer is initiated, will the replacement of the old and new certificates affect user authorization? (Based on some replies from DTS on the forum [Apple login authorization data is generated in combination with the team ID to which the App currently belongs], it is speculated that after the App transfer, during the period when the certificate configuration of the new team ID is not completed, authorization or authentication may not be performed normally, resulting in users being unable to use the Apple login function normally) During the 60-day migration period, if the user authorizes or cancels authorization and then authorizes again in the old app, will the authorized data be different? If so, will transfer_sub be included in the authorization operation?
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158
Mar ’25
Account security and passkeys
Could you tell me about account security and passkeys? Our service is considering implementing passkeys, and these questions are to understand how Apple protects accounts from third parties. ① Apple website states that two-factor authentication is mandatory for newly created Apple Accounts. When did this requirement come into effect? What are the conditions for users who do not have two-factor authentication enabled? ② Apple website mentions that a verification code may be required when signing into an Apple Account from a new device or browser. Is my understanding of the situations where a verification code is requested accurate, as listed below? Are there any other situations? Completely signing out of the Apple Account on that device. Erasing the device. Needing to change the password for security reasons. ③ If a user is already using a passkey on an Apple device, and then upgrades to a new device, will additional authentication, such as entering a PIN code, be required to use the passkey on the new device?
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2w
Passkey's userVerificationPreference in authentication
Hi, I'm using webauthn.io to test my macOS Passkey application. When registering a passkey whichever value I set for User Verification, that's what I get when I check registrationRequest.userVerificationPreference on prepareInterface(forPasskeyRegistration registrationRequest: any ASCredentialRequest). However, when authenticating my passkey I can never get discouraged UV on prepareInterfaceToProvideCredential(for credentialRequest: any ASCredentialRequest). In the WWDC 2022 Meet Passkeys video, it is stated that Apple will always require UV when biometrics are available. I use a Macbook Pro with TouchID, but if I'm working with my lid closed, shouldn't I be able to get .discouraged?
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404
Jan ’26
signInWithAppleButton not respond
Hi, My app keeps getting rejected during App Review with the reason that the Sign in with Apple button is unresponsive. However, I have tested it extensively on: • A real iPad Pro (iPadOS 18.3.2) • Multiple Xcode simulators • Including an iPad Air 5th simulator (18.3.1) In all of these cases, the button works correctly. The reviewer mentioned they are using an iPad Air 5th running iPadOS 18.3.2, which I cannot find as a simulator in Xcode, nor do I have access to this exact device around me. I’m using standard SignInWithAppleButton code with no custom wrappers or UI layers on top. Here is the relevant snippet: GeometryReader { geometry in ZStack { Color.black.opacity(0.3) .ignoresSafeArea() .onTapGesture { prompt = "" showChat = false } VStack(alignment: .leading, spacing: 0){ switch purchaseManager.hasAISubscription { case 1: HStack{ } case 2: HStack{ } case 3: HStack{ } default: HStack{ } } Divider() ScrollView { VStack(alignment: .leading, spacing: 8) { ForEach(filteredChatHistory, id: \.id) { chat in } } Spacer() } .frame(maxHeight: geometry.size.height * 0.7) .defaultScrollAnchor(.bottom) .padding() Divider() HStack(){ if httpManager.isLoggedIn && purchaseManager.hasAISubscription > 0 { } } else if purchaseManager.hasAISubscription == 0{ } else{ Spacer() SignInWithAppleButton(.continue){ request in request.requestedScopes = [.email] } onCompletion: { result in switch result { case .success(let auth): switch auth.credential { case let appleCredential as ASAuthorizationAppleIDCredential: let userID = appleCredential.user saveToKeychain(userID, for: "com.xing-fu.aireader.apple.userid") if let identityTokenData = appleCredential.identityToken, let identityToken = String(data: identityTokenData, encoding: .utf8) { Task { //后端认证过,才算登录成功 await httpManager.loginWithApple(identityToken) } } break default: break } case .failure(let error): print("error") } } .frame(maxWidth: 350, maxHeight: 40) .padding() .cornerRadius(10) Spacer() } } } .overlay( // 边框 RoundedRectangle(cornerRadius: 10) .stroke(Color.g2, lineWidth: 4) ) .background(Color(UIColor.systemBackground)) .cornerRadius(10) // 圆角 .shadow(color: Color.black.opacity(0.1), radius: 5, x: 0, y: 5) .frame(width: geometry.size.width * 0.8) .onDisappear{ httpManager.alertMessage = nil } } }
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160
Mar ’25
Third-party Credential Provider Extension AAGUID is overwritten to zeros
I'm developing a passkey manager using ASCredentialProviderViewController. I've set a custom AAGUID in the attestation object during registration: let aaguid = Data([ 0xec, 0x78, 0xfa, 0xe8, 0xb2, 0xe0, 0x56, 0x97, 0x8e, 0x94, 0x7c, 0x77, 0x28, 0xc3, 0x95, 0x00 ]) However, when I test on webauthn.io, the relying party receives: AAGUID: 00000000-0000-0000-0000-000000000000 Provider Name: "iCloud Keychain" It appears that macOS overwrites the AAGUID to all zeros for third-party Credential Provider Extensions. This makes it impossible for relying parties to distinguish between different passkey providers, which is one of the key purposes of AAGUID in the WebAuthn specification. Is this expected behavior? Is there a way for third-party Credential Provider Extensions to use their own registered AAGUID? Environment: macOS 26.2 Xcode 26.2
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351
Feb ’26
The login button that was originally supposed to show the Apple ID sign-in option inexplicably displayed the DiDi app icon instead.
"Our app has absolutely no integration with DiDi login. We only integrate WeChat, QQ, carrier, and Apple ID login, and all related login entry icons are local resources. On an iPhone 16 Pro Max device with iOS system version 18.7, there was one isolated incident where the Apple ID login entry icon mysteriously changed to the DiDi app icon. What could be the possible iOS system-level causes for this?"
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92
Sep ’25
Webview In-App Browser Microsoft Login Redirection Not Working
Hello, We received a rejection on one of our IOS applications because we were doing Microsoft MSAL login through the user's browser. The representative recommended that we use Webview to do in-app logins. However when we tried to handle the custom app uri redirection (looking like myapp://auth/), Webview does not seem to send the user back to the application. Does anyone have a fix for this? Thanks!
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334
Sep ’25
iOS 26.1 iPhone 15 pro max 偶现冷启动,文件系统挂载失败?
冷启动后我们读文件,发现:"error_msg":"未能打开文件“FinishTasks.plist”,因为你没有查看它的权限。 是否有这些问题: 「iOS 26 iPhone 16,2 cold launch file access failure」) 核心内容:多名开发者反馈 iPhone 15 Pro(iOS 26.0/26.1)冷启动时读取 Documents 目录下的 plist 文件提示权限拒绝,切后台再切前台恢复,苹果员工回复「建议延迟文件操作至 applicationDidBecomeActive 后」。
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269
Dec ’25
OAuth SignIn - Invalid Grant
Hi, I followed step by step documentation to implement SignIn with Apple in iOS/Android application. I created an AppId com.nhp.queenergy, a related ServiceId com.nhp.queenergy.apple, and a KeyId. Authorization request is correctly performed by using ServiceId as client_id and my backend redirect_uri I receive code on my backend Token request is performed by using ServiceId as client_id, same redirect_uri, the code I have just received and the client_secret as JWT signed with my .p8 certificate with the following decoded structure Header { "kid": , "typ": "JWT", "alg": "ES256" } Payload { "iss": , "sub": "com.nhp.queenergy.apple", "aud": "https://appleid.apple.com", "exp": 1756113744, "iat": 1756111944 } I always receive "invalid_grant" error without any further error description. Moreover the error is always the same even though I use any fake string as client secret. If the code expires, as expected the error changes by adding "The code has expired or has been revoked." I really don't know how to solve this issue Best regards
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629
Aug ’25
Sign In by Apple on Firebase - 503 Service Temporarily Unavailable
Hello everyone, I'm encountering a persistent 503 Server Temporarily Not Available error when trying to implement "Sign in with Apple" for my web application. I've already performed a full review of my configuration and I'm confident it's set up correctly, which makes this server-side error particularly confusing. Problem Description: Our web application uses Firebase Authentication to handle the "Sign in with Apple" flow. When a user clicks the sign-in button, they are correctly redirected to the appleid.apple.com authorization page. However, instead of seeing the login prompt, the page immediately displays a 503 Server Temporarily Not Available error. This is the redirect URL being generated (with the state parameter truncated for security): https://appleid.apple.com/auth/authorize?response_type=code&client_id=XXXXXX&redirect_uri=https%3A%2F%2FXXXXXX.firebaseapp.com%2F__%2Fauth%2Fhandler&state=AMbdmDk...&scope=email%20name&response_mode=form_post Troubleshooting Steps Performed: Initially, I was receiving an invalid_client error, which prompted me to meticulously verify every part of my setup. I have confirmed the following: App ID Configuration: The "Sign in with Apple" capability is enabled for our primary App ID. Services ID Configuration: We have a Services ID configured specifically for this. The "Sign in with Apple" feature is enabled on this Services ID. The domain is registered and verified under "Domains and Subdomains". Firebase Settings Match Apple Settings: The Services ID from Apple is used as the Client ID in our Firebase configuration. The Team ID is correct. We have generated a private key, and both the Key ID and the .p8 file have been correctly uploaded to Firebase. The key is not revoked in the Apple Developer portal. Since the redirect to Apple is happening with the correct client_id and redirect_uri, and the error is a 5xx server error (not a 4xx client error like invalid_client), I believe our configuration is correct and the issue might be on Apple's end. This has been happening consistently for some time. My Questions: What could be causing a persistent 503 Server Temporarily Not Available error on the /auth/authorize endpoint when all client-side configurations appear to be correct? What is the formal process for opening a technical support ticket (TSI) directly with Apple Developer Support for an issue like this? Thank you for any insights or help you can provide.
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605
Sep ’25
Gathering required information for troubleshooting Sign in with Apple authorization and token requests
Hi, Before I begin my investigation, I want to explain our code-level support process for issues related to Sign in with Apple—as the issue you’re reporting may be the result of any of the following: An error in your app or web service request. A configuration issue in your Developer Account. An internal issue in the operation system or Apple ID servers. To ensure the issue is not caused by an error within your app or web service request, please review TN3107: Resolving Sign in with Apple response errors to learn more about common error causes and potential solutions when performing requests. If the technote does not help identify the cause of the error, I need more information about your app or web services to get started. To prevent sending sensitive JSON Web Tokens (JWTs) in plain text, you should create a report in Feedback Assistant to share the details requested below. Additionally, if I determine the error is caused by an internal issue in the operating system or Apple ID servers, the appropriate engineering teams have access to the same information and can communicate with you directly for more information, if needed. Please follow the instructions below to submit your feedback. Gathering required information for troubleshooting Sign in with Apple authorization and token requests For issues occurring with your native app, perform the following steps: Install the Accounts/AuthKit profile on your iOS, macOS, tvOS, watchOS, or visionOS device. Reproduce the issue and make a note of the timestamp when the issue occurred, while optionally capturing screenshots or video. Gather a sysdiagnose on the same iOS, macOS, tvOS, watchOS, or visionOS device. Create a report in Feedback Assistant, and ensure your feedback contains the following information: the primary App ID or Bundle ID the user’s Apple ID, email address, and/or identity token the sysdiagnose gathered after reproducing the issue the timestamp of when the issue was reproduced screenshots or videos of errors and unexpected behaviors (optional) For issues occurring with your web service, ensure your feedback contains the following information: the primary App ID and Services ID the user’s Apple ID, email address, and/or identity token the failing request, including all parameter values, and error responses (if applicable) the timestamp of when the issue was reproduced (optional) screenshots or videos of errors and unexpected behaviors (optional) Important: If providing a web service request, please ensure the client secret (JWT) has an extended expiration time (exp) of at least ten (10) business days, so I have enough time to diagnose the issue. Additionally, if your request requires access token or refresh tokens, please provide refresh tokens as they do not have a time-based expiration time; most access tokens have a maximum lifetime of one (1) hour, and will expire before I have a chance to look at the issue. Submitting your feedback Before you submit to Feedback Assistant, please confirm the requested information above (for your native app or web service) is included in your feedback. Failure to provide the requested information will only delay my investigation into the reported issue within your Sign in with Apple client. After your submission to Feedback Assistant is complete, please respond in your existing Developer Forums post with the Feedback ID. Once received, I can begin my investigation and determine if this issue is caused by an error within your client, a configuration issue within your developer account, or an underlying system bug. Cheers, Paris X Pinkney |  WWDR | DTS Engineer
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409
Sep ’25
Cannot update ASCredentialIdentityStore while device locked
Our product includes a background sync process that synchronizes credentials between devices. We need to update ASCredentialIdentityStore when credentials are changed, we have noticed that the ASCredentialIdentityStore.shared.saveCredentialIdentities() fails to run when the device is locked. Is it possible to update ASCredentialIdentityStore when the device is locked?
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88
Apr ’25
Certificates, Identifiers, and Provisioning Profiles
Confirmation on "Sign in with Apple JS" Web Implementation Compatibility Hello Developers We are trying to implement "Sign in with Apple JS" on our e-commerce website, which is built on a SaaS platform called Ticimax in Turkey. Our platform provider (Ticimax) claims that a web-based implementation of "Sign in with Apple" is not currently possible. They state this is due to "Apple's browser security policies" that prevent consistent and secure support across all major browsers, particularly Safari with its privacy features. Could you please confirm if there are any fundamental security policies or technical restrictions imposed by Apple that would prevent a standard, secure implementation of "Sign in with Apple JS" on a typical e-commerce website? We know many global websites use this feature successfully. We need to know if our provider's claim has a technical basis from Apple's perspective, or if this is a standard implementation challenge that developers are expected to handle (e.g., using pop-ups instead of redirects to comply with ITP). Any official clarification or documentation you can provide on this matter would be greatly appreciated. Thank you.
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222
Aug ’25
Sign in with Apple Not Working – "Sign Up Not Completed" Error
We have integrated Sign in with Apple into our iOS project using the recommended implementation from your documentation,However, we are experiencing issues when testing with the following: Bundle ID: com.app.xxx Using real certificates from our Apple Developer account Issue Details: On real devices, after entering the Apple ID password, we receive a message saying: "Sign-up not completed" On simulators, the flow gets stuck after entering the password no further progress occurs. We are not receiving any explicit error messages in the console or logs. We also tested with the official Apple sign-in demo code from the documentation link above, and the same issue occurred. Our team has confirmed that all necessary configurations have been set correctly, and the same implementation works on other accounts. We would appreciate your assistance in identifying the root cause and helping us resolve this issue. Thank you,
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126
Jun ’25