Search results for

“Account Locked”

36,193 results found

Post

Replies

Boosts

Views

Activity

My Apple account got "locked" and access "denied" - and I have production apps on there
Yesterday I went to log into my Apple account for business, which is connected to my developer profile and my live production apps on the App Store right now. It said I had the wrong password - which was weird, because I definitely didn't. I went to Forget Password, and it said my account was locked and I had to request access to it. I did, and I just got an email from Apple that my request was denied. I have no idea what's going on. I didn't do anything unusual recently, and my apps haven't even been updated in about a week. I desperately need to get access to my apps again. Does anyone know what I should do here? I'm really quite panicked as again my whole business is on that account.
Topic: Developer Tools & Services SubTopic: Apple Developer Program
1
0
156
Apr ’25
Reply to iCloud lock
Are you talking about the Activation Lock feature that ties a device to an iCloud account? If so, then if the device is signed into an iCloud account and iCloud Drive is enabled, then I guess you could use it for development if the device is not passcode locked.
Topic: App & System Services SubTopic: iCloud Tags:
Sep ’16
Reply to Second Public Beta With Defective Login
I have similar behavior but I've noticed that the accounts appear to be locked. The credentials themselves are OK and I've created extra users to test this but sometimes 2/3 are locked and when I try to open a shell I'm asked to login, indicating my account is locked (again).There is also a password policy in place that may or may not be from this build — I have a Meraki agent on my test workstation (rMBP) and at one point I recovered a user account by moving their Library folder aside (Library old) and then thought it may be related to something in the user environment but it's persistent in locking or otherwise making the account unavailable.Will update if I get any diagnosis or clear definition of what is happening.
Topic: App & System Services SubTopic: Core OS Tags:
Aug ’16
Reply to Getting HTTP 400 response string USER_INACTIVE
Saw the same issue today for a device that is part of an Apple Business Manager account (migrated from a regular DEP account).Enabling activation lock worked for a device that is part of an Apple School Manager account.MDM documentation states that both Business Manager and School Manager accounts should support MDM Activation Lock, though:The Activation Lock request is available in X-Server-Protocol-Version 2 and later to organizations that have enrolled through the Apple School Manager portal or Apple Business Manager portal.Not sure why activation lock fails for the ABM device...?
Topic: Developer Tools & Services SubTopic: Developer Forums Tags:
Dec ’18
Cannot receive 2FA code after registered email was deleted – locked out of Developer account
My Apple Developer account was registered with a company Gmail address that has since been permanently deleted. Now when I try to log in, I reach the 2FA step but the verification code is no longer sent to my registered phone number. I am completely locked out. Has anyone experienced this or knows how to contact Apple to recover access?
Topic: Developer Tools & Services SubTopic: Apple Developer Program Tags:
0
0
79
Mar ’26
Cannot receive 2FA code after registered email was deleted – locked out of Developer account
My Apple Developer account was registered with a company Gmail address that has since been permanently deleted. Now when I try to log in, I reach the 2FA step but the verification code is no longer sent to my registered phone number. I am completely locked out. Has anyone experienced this or knows how to contact Apple to recover access?
Topic: Developer Tools & Services SubTopic: Apple Developer Program Tags:
0
0
124
Mar ’26
Reply to My Apple developer account has been locked and cannot be used
I seem to be having the same issue with an apple account I had created. Shortly (within a day) after it was created it became locked with no explanation. I have been told by Apple Support that they are unable to tell me why the account was locked, and have not provided any path forward. Have you made any progress on this? The only think I can think is that my account was flagged because I am using a custom domain for my email address. But its hard to say if that is truly the case.
Topic: Community SubTopic: Apple Developers
Feb ’25
Locked Out Loop
I am verifying my new account. However in my first log in it says my account is locked. When I try to get a new password, it is now showing a different phone number to verify that isn't mine. Now I am stuck in the loop where I can't contact support as Apple doesn't share support email or phone number details unless you log in, so now I'm stuck in a loop. Any help Apple Support, can you send me your email?
Topic: Community SubTopic: Apple Developers
0
0
59
Feb ’26
My Apple account got "locked" and access "denied" - and I have production apps on there
Yesterday I went to log into my Apple account for business, which is connected to my developer profile and my live production apps on the App Store right now. It said I had the wrong password - which was weird, because I definitely didn't. I went to Forget Password, and it said my account was locked and I had to request access to it. I did, and I just got an email from Apple that my request was denied. I have no idea what's going on. I didn't do anything unusual recently, and my apps haven't even been updated in about a week. I desperately need to get access to my apps again. Does anyone know what I should do here? I'm really quite panicked as again my whole business is on that account.
Topic: Developer Tools & Services SubTopic: Apple Developer Program
Replies
1
Boosts
0
Views
156
Activity
Apr ’25
Reply to Company Developer Account locked
Seems like something similar just happened to a colleague of mine as he is completely locked out from his Apple ID with an error message saying it is locked and can not be used. Is it a time based lock by any chance? It is highly problematic if Apple is automatically locking accounts without knowing why they are locking accounts like this.
Topic: Developer Tools & Services SubTopic: Apple Developer Program
Replies
Boosts
Views
Activity
May ’25
I'm unable to renew my Developer License because my Apple Enterprise account is locked.
Currently, the Apple account being used for business purposes is locked and the license cannot be renewed. I tried unlocking and changing the password with assistance from the information center, but all failed. We would like to request support in this regard.
Topic: Developer Tools & Services SubTopic: Apple Developer Program
Replies
1
Boosts
0
Views
383
Activity
Oct ’24
Reply to iCloud lock
Are you talking about the Activation Lock feature that ties a device to an iCloud account? If so, then if the device is signed into an iCloud account and iCloud Drive is enabled, then I guess you could use it for development if the device is not passcode locked.
Topic: App & System Services SubTopic: iCloud Tags:
Replies
Boosts
Views
Activity
Sep ’16
Reply to Second Public Beta With Defective Login
I have similar behavior but I've noticed that the accounts appear to be locked. The credentials themselves are OK and I've created extra users to test this but sometimes 2/3 are locked and when I try to open a shell I'm asked to login, indicating my account is locked (again).There is also a password policy in place that may or may not be from this build — I have a Meraki agent on my test workstation (rMBP) and at one point I recovered a user account by moving their Library folder aside (Library old) and then thought it may be related to something in the user environment but it's persistent in locking or otherwise making the account unavailable.Will update if I get any diagnosis or clear definition of what is happening.
Topic: App & System Services SubTopic: Core OS Tags:
Replies
Boosts
Views
Activity
Aug ’16
Reply to Getting HTTP 400 response string USER_INACTIVE
Saw the same issue today for a device that is part of an Apple Business Manager account (migrated from a regular DEP account).Enabling activation lock worked for a device that is part of an Apple School Manager account.MDM documentation states that both Business Manager and School Manager accounts should support MDM Activation Lock, though:The Activation Lock request is available in X-Server-Protocol-Version 2 and later to organizations that have enrolled through the Apple School Manager portal or Apple Business Manager portal.Not sure why activation lock fails for the ABM device...?
Topic: Developer Tools & Services SubTopic: Developer Forums Tags:
Replies
Boosts
Views
Activity
Dec ’18
Reply to My dev account is blocked
I have the same issue. My account is locked.
Topic: Developer Tools & Services SubTopic: Apple Developer Program
Replies
Boosts
Views
Activity
Jan ’26
Payment Confirmed but Apple Account Still Locked – No Support Response
I received the email confirming that I paid for my Apple account, but my account was never unlocked. I’ve already sent emails and requested phone support, but I haven’t been able to get help through any of these methods. I paid with my Visa card. Does anyone know what to do? Has anyone experienced this?
Topic: Developer Tools & Services SubTopic: Apple Developer Program Tags:
Replies
0
Boosts
0
Views
202
Activity
Mar ’26
Cannot receive 2FA code after registered email was deleted – locked out of Developer account
My Apple Developer account was registered with a company Gmail address that has since been permanently deleted. Now when I try to log in, I reach the 2FA step but the verification code is no longer sent to my registered phone number. I am completely locked out. Has anyone experienced this or knows how to contact Apple to recover access?
Topic: Developer Tools & Services SubTopic: Apple Developer Program Tags:
Replies
0
Boosts
0
Views
79
Activity
Mar ’26
HomeKit Lock
Unlocking my homekit lock makes it go into a never ending loop of lock/unlock notifications. The lock will unlock, but the notifications and the loop will not end until I lock the lock back
Topic: App & System Services SubTopic: Core OS Tags:
Replies
0
Boosts
0
Views
639
Activity
Jul ’18
Cannot receive 2FA code after registered email was deleted – locked out of Developer account
My Apple Developer account was registered with a company Gmail address that has since been permanently deleted. Now when I try to log in, I reach the 2FA step but the verification code is no longer sent to my registered phone number. I am completely locked out. Has anyone experienced this or knows how to contact Apple to recover access?
Topic: Developer Tools & Services SubTopic: Apple Developer Program Tags:
Replies
0
Boosts
0
Views
124
Activity
Mar ’26
iCloud lock
As a developer, are we able to use a iCloud locked device for a test unit and if so do we have ability to remove iCloud lock from device and process?
Topic: App & System Services SubTopic: iCloud Tags:
Replies
6
Boosts
0
Views
3.3k
Activity
Sep ’16
Reply to My Apple developer account has been locked and cannot be used
I seem to be having the same issue with an apple account I had created. Shortly (within a day) after it was created it became locked with no explanation. I have been told by Apple Support that they are unable to tell me why the account was locked, and have not provided any path forward. Have you made any progress on this? The only think I can think is that my account was flagged because I am using a custom domain for my email address. But its hard to say if that is truly the case.
Topic: Community SubTopic: Apple Developers
Replies
Boosts
Views
Activity
Feb ’25
Locked Out Loop
I am verifying my new account. However in my first log in it says my account is locked. When I try to get a new password, it is now showing a different phone number to verify that isn't mine. Now I am stuck in the loop where I can't contact support as Apple doesn't share support email or phone number details unless you log in, so now I'm stuck in a loop. Any help Apple Support, can you send me your email?
Topic: Community SubTopic: Apple Developers
Replies
0
Boosts
0
Views
59
Activity
Feb ’26