Unable to verify Enterprise apps

Developer Tools & Services General Enterprise

ddramowicz-ie OP

Created Jul ’16

Replies 37

Boosts 0

Views 59k

Participants 30

For about an hour now I have not been able to verify enterprise apps on iOS.

The console logs: "Failed to verify provisioning profile *** with error 32". I have searched in previous posts and it seems that this happened before, and it is related to Apple verification server ppq.apple.com being down (which it is right now).

Has anyone else noticed this? Is this definitely an issue related to ppq.apple.com?

I have filed a bug but I wanted to post some info about this here in case anyone else has encountered this, and in hopes that it will be noticed by Apple quicker.

Thanks

Update: as of 16:00 BST 12/07/16 it seems to be working again. However, ppq.apple.com still seems to be down... so it looks like the issues are not related...?

Boost

jorgepom OP

Jul ’16

Same here!!

Art1910 OP

Jul ’16

Same here.

Devices enrolled in XenMobile today show issue when starting some of the WorxApps (which are all signed with our Enterprise Developer Cert via Citrix MDX Toolkit).

I'm not 100% sure if the issue is limted to users who start an MDX app the first time only. We get some service desk tickets from users who enrolled weeks ago.

We escalated to Apple Developer Program Support, but no feedback so far.

isander OP

Jul ’16

Yup, here too. I just changed my geographical location on my iphone and can't switch back to normal. haha

feedyourenterprise OP

Jul ’16

Has anyone issued a ticket to apple for this?

I'm able to ping ppq.apple.com, but still unable to verify.

ddramowicz-ie OP

Jul ’16

If by issued a ticket you mean reported a bug to Apple, yes I have, but I'm sure it would help if others did as well.

Requests to ppq.apple.com seem to be going between timing out and returning a 404 response at the moment.

chmiiller OP

Jul ’16

same here. Started this morning (Netherlands timezone)

felipepompeu OP

Jul ’16

The service back to normal here.. can verify my apps.

tridentsoftware OP

Jul ’16

It is back down again.

spoony106 OP

Jul ’16

Mine appears to be working again now too.

rodrimuino OP

Jul ’16

This is also happening to me here in Argentina 11:17 AM (GMT-3)

CityguideAG OP

Jul ’16

Same problem here, going on at least since around 11:00 AM (Germany). Twitter also shows that several people are affected. Annoyingly, the Apple status page says there are no reported problems.

itiosagent OP

Jul ’16

We are working fine now as of 10:05 EST. We are continuing to test.

itiosagent OP

Jul ’16

We are on hold waiting to speak to an Apple Senior Advisor about the issue. The support person we were talking to said they have no issues and did not do anything...hmmm

isander OP

Jul ’16

Mine works again!

chmiiller OP

Jul ’16

now it's working!