Can not update app privacy information about tracking user after remove the tracking functionality and "NSUserTrackingUsageDescription" from info.plist. Always reminds us App contains "NSUserTrackingUsageDescription"
Can not update your app privacy information about tracking user
Same here....
We are also experiencing this issue. Have you been able to alleviate it? If so, how did you do that?
Same issue for me, no solution are provided for now by the support...
Same here... any news?
After doing some digging it might not be the Info.plist that is the issue.
Try running this in your project folder to search all files for the string "NSUserTrackingUsageDescription"
For us, some of our plugins are mentioning the string which might be flagged as use.
Try running this in your project folder to search all files for the string "NSUserTrackingUsageDescription"
Code Block grep NSUserTrackingUsageDescription -R ./
For us, some of our plugins are mentioning the string which might be flagged as use.
You're right, but I guess that there is also a bug inside AppStore Connect, the NSUserTrackingUsageDescription reminder occurs even if your submitted code doesn't contain it : alert may come from the released version and not the submitted one.
Same here, App Store checks submitted version but not that was uploaded
We also theorize that is what is happening because we removed it from the plist, and still could not update the app privacy information. Though, we have not been able to confirm that the released version is the issue since removing any reference to the NSUserTrackingUsageDescription turned out to be more work than anticipated.
Has anyone else been able to confirm this by uploading a version where no piece of the code references the NSUserTrackingUsageDescription?
Has anyone else been able to confirm this by uploading a version where no piece of the code references the NSUserTrackingUsageDescription?
my code doesn't contain any reference as follow.
Code Block grep -r ASIdentifierManager . grep -r AdSupport.framework . grep -r advertisingIdentifier . grep -r NSUserTrackingUsageDescription .
Thank you for the clarifying answer.
Then indeed it looks like the released version is blocking the submission of new ones.
Then indeed it looks like the released version is blocking the submission of new ones.
Same issue here
Same exact problem. My app is developer jail after trying to get rid of admob and there seems to be no escape. I removed the NSUserTrackingUsageDescription and tried again to remove this from the user privacy settings. It still did not work.
Someone has solved the problem？Help！
Nope. Apple is aware of this, but I don't know yet if it's Apple side or app side. You should submit a request to Apple assistance.
I'm having the same issue. I tried as many combinations as possible in the privacy section. Maybe that would enable my publish button. No luck. Went to the extent of asking my developer to remove altogether the NSUserTrackingUsageDescription key from our app's plist and submit a new binary. Still, the same message. Contacted the Apple revision team. They are unable to provide clear guidance. If anyone has a solution... PLEASE!
the same problem here. removed AdMob and caused this to occur. Apple, please could you either fix this bug, clarify this issue, or at least respond in this thread.
Same here...
I opened a case FB9107180 feedback assistant which probably maps into Apple's Radar. They have responded, which means the bug was assigned to some group. Radars usually get attention within Apple unless it's for a product that is overwhelmed with bug reports like Xcode.
I did the same 15 days ago. No serious answer from the time being but they are on it.
The temporary solution is to contact Apple to declare a bug report ; they'll ask the Review Team to not take into account your app transparency ads using. Once your new version is released, you can edit app transparency and remove the ads using declaration if your version doesn't contain anymore IDFA tracking.
I tried again to resubmit my app and I included the bug report and it still got rejected. Apple has made no attempt to fix App Store Connect for over a month. My attempt to report this problem has been completely futile. There is no way to fix bugs or add enhancements to my app. My customers are suffering and I'm suffering trying to get this app past the review process.
I finally found a solution which got of my app approved by the Apple App reviewers. At the very beginning of the app launch, I display the IDFA permission request. Even though there is no advertising or tracking in the app, this was the only way I could get the app approved. I hope that works as a general solution for everyone affected by Apple's developer website privacy settings bug.
I solved the problem by appealing
I'm having this same issue after explaining it to the review team. I'm not sure what to do at this point. It's a crucial update.
Exactly the same issue here. Tried appealing to App Review three times, each time getting the same canned response.