Can not install TestFlight version: "This app cannot be installed because its integrity could not be verified."

Hi,

I created an application for a client.

The client put me as a developer in his team on AppStore Connect. For that I use Xcode 13.2.1. It's a UIKit application in Swift with Storyboards.

  • I built the app => no problem
  • I tested it on my iPhone => no problem
  • From Xcode I made an archive and uploaded it to TestFlight => no problem
  • The archive has been received by Apple. It was then processed by Apple => no problem
  • And finally I received a notification that it was available on TestFlight => no problem

TestFlight offers me to install it but when I try it does not install it. If I try to click on the icon of the application it shows me the message

"This app cannot be installed because its integrity could not be verified."

I have tried installing other apps from TestFlight and have no issues.

I checked on my mac for the various certificates for this client and they are all good and valid.

I don't understand why for this application I have this behavior.

Someone would have any idea ?

Regards

Tof

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Posted by
ZeTof
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  • hmmm I have this problem too.. I thought it's just me. I've re-created all certificates and provisioning profiles, removed old ones from keychain, but nothing helped. I tried it first in Xcode 13.1 and later updated to 13.2.1 but still the same problem....

    —
    palickaa

  • Same. Our previous apps can be installed on TestFlight but the app we published today cannot be installed. We removed everything and created from scratch, but still couldn't solve it.

    —
    erkan.arslan

  • Same here

    —
    naljin

Apple Recommended

Update 2022-12-09: This issue [2] is now resolved. If you continue to have issues with installing or running TestFlight builds, first ensure you're running the most recent version of TestFlight (3.2.3 as of this update), and if so, please file a feedback report as noted below.

Update 2022-03-03: This issue is now resolved for the vast majority of existing builds. We continue to identify and fix a small number of apps still impacted. If you continue to see this issue, the fastest resolution is to upload a new build to TestFlight. If the issue remains after uploading a new build, please file a feedback report as noted below.

Note: If you are not the developer of an app that is experiencing this issue, please contact the developer and refer them to this post.

Update 2022-02-25: This issue is now resolved for new builds you upload to TestFlight. We are working to fix existing TestFlight builds which were uploaded while the issue was happening [1]. Those existing builds should be fixed in the coming days.

This issue impacted apps which contained multiple bundles (for example, extensions) and were being installed on a device for the first time.

If you continue to see install issues for newly uploaded builds, please file a feedback report via the Feedback Assistant app or website, include a sysdiagnose from an impacted device, and post the Feedback number here for further investigation.

We appreciate your patience.

—Jason.

[1] Between Wednesday February 23, 2022 and Thursday February 24, 2022, approximately.

[2] Between Wednesday December 7, 2022 and Friday December 09, 2022, approximately.

Posted by
Jason
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  • Hey Jason. I submitted a feedback report yesterday but my users are still getting that issue when trying to download my app on TestFlight. How can I get this fixed?

    —
    rodhdanan

  • Please share the Feedback number here so it can be looked into. Thanks.

    —
    Jason

  • Just resubmitted. FB9941827 Thanks!

    —
    rodhdanan

Replies

Same issue

Posted by
BJH1219
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Hello folks. Thanks for reporting. The teams are investigating now. Please file a feedback report via the Feedback Assistant app or website, include a sysdiagnose from an impacted device, and post the Feedback number here. Those reports are key to identifying if this is a regression or a new issue.

(Thank you to those who've already done so.)

—Jason.

Posted by
Jason
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  • Same issue here. I've filed a feedback report for you here: FB11859685 - thanks!

    —
    will-clued

  • Experiencing the same issue here too. FB11859685

    —
    will-clued

  • Hello, I am experiencing the same issue reported here and just submitted a feedback report: 11859760 Have been seeing some strange things with App Store Connect so maybe something is going on?

    —
    mattshax

experienced same issue about 1 hour ago.

Posted by
0xKyle1337
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It started to happen today. Yesterday we submit an app version to TestFlight and all internal tester could installed it

Posted by
Patoman
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Hi, I am experiencing the same issue now on new builds - feedback report: 11859760 Thanks

Posted by
mattshax
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I have the same issue. Here's the feedback ticket: https://feedbackassistant.apple.com/feedback/11859799

Posted by
wilsis
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I'm also seeing this issue in my latest releases to App Store Connect. I created feedback with sysdiagnose. Feedback #11859802

https://feedbackassistant.apple.com/feedback/11859802

Posted by
fwigorcferreira
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Same issue

Posted by
nhat89
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Same: Created FB11859936 with 3 different sysdiagnose files, from iOS14/15/16.

Posted by
jbnt
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FB11859507

Posted by
moubry
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we have exactly same issue.

Posted by
gguolinegames
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Running into the same issue. Filed FB11860201.

Posted by
mduong
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We're having the same problem

Posted by
publDev
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  • Same Issue FB11860211 (Can not install TestFlight version: "This app cannot be installed because its integrity could not be verified.")

    —
    codecraftfromseoul

  • FB11860361

    —
    claired
Add a Comment

Having the same issue with iOS 14.8.1 and 16.0.2. The previous releases still work but the ones that we uploaded to TestFlight are not working.

Posted by
konekoya
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Same Issue FB11860211 (Can not install TestFlight version: "This app cannot be installed because its integrity could not be verified.")

Posted by
codecraftfromseoul
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