I've been trying to notarize an installer (.pkg file) on a new laptop. Previous versions have been notarized successfully on a previous Mac.
However, in spite of having the required certificates (same as the old Mac, generated for the new Mac) the submission gets stuck at "In Progress".
Doing it multiple times (even hours apart) doesn't help.
Is there a FAQ / suggested list of steps to help resolve this issue?
Here's what I see:
xcrun notarytool history --keychain-profile "(my profile name)"
results in (problem started with v4, the first version I've tried on this new Mac):
createdDate: 2023-10-17T01:34:36.911Z
id: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
name: xxxxxxxxxx-v4.pkg
status: In Progress
--------------------------------------------------
createdDate: 2023-10-17T01:33:59.191Z
id: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
name: xxxxxxxxxx-v4.pkg
status: In Progress
--------------------------------------------------
createdDate: 2023-10-16T21:01:25.832Z
id: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
name: xxxxxxxxxx-v4.pkg
status: In Progress
--------------------------------------------------
createdDate: 2023-10-16T19:57:44.776Z
id: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
name: xxxxxxxxxx-v4.pkg
status: In Progress
--------------------------------------------------
createdDate: 2023-10-02T14:17:34.108Z
id: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
name: xxxxxxxxxx-v3.pkg
status: Accepted
--------------------------------------------------
createdDate: 2023-09-28T14:04:46.211Z
id: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
name: xxxxxxxxxx-v2.pkg
status: Accepted
--------------------------------------------------
createdDate: 2023-09-20T17:28:46.168Z
id: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
name: xxxxxxxxxx-v1.pkg
status: Accepted
--------------------------------------------------
xcrun notarytool log xxxxxxxxxxxxxxxxxxxx --keychain-profile "(my profile name)" results in:
Submission log is not yet available or submissionId does not exist
id: xxxxxxxxxxxxxxxxxxxxxxxx
Earlier I wrote:
Getting info about this into the official docs is on my to-do list, but it’s a long to-do list )-:
While I can’t claim any credit for this (this work never did make it to the front of my to-do list)-: Apple just published Q&A with the Mac notary service team that offers a bunch of hints and tips on how best to interact with the notary service. The “additional analysis” discussed in that Q&A is what we’ve been talking about on this thread.
Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"
