Rich-push notifications

Question

Created Aug ’24

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For notifications, I am using a firebase api [cloud messaging ]. I am getting normal notifications in all app states. when I try notifications with the attached image URL, in the foreground the image is displayed and it working properly but when the application is in a background state or terminated the normal text notification is getting without image.

I also tried using the ns-notifications service and contents.

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Answer 1

Engineer OP

Apple

Aug ’24

It is not clear what you mean by I also tried using the ns-notifications service and contents.

Rich notifications rely on these extensions, so it is not an option.

What debugging steps have you taken to ensure your extensions are:

launching (so your they are built correctly, and your payload is correct to get them running
they are not crashing at launch or before they are able to complete the task of downloading the images and modifying the payload?
the download of the image from the URL is not failing or taking too long due to network conditions

Please check these and investigate which steps could be possibly causing problems. We can assist with suggesting a solution but we do need to know what one (or few) step out of many are failing.

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