Hello! Since October 2, we have observed a problem with the renewal of subscriptions. We have not changed anything, but the receipts no longer have the information whether a valid subscription exists after the subscription was actually automatically extended. The subscription status can then be queried correctly via verify Receipt. Has anything been changed to the receipts from Apple?
PS: we know that StoreKit1 is deprecated and we should switch to StoreKit2 asap.
Please file an FB ticket with receipts, timestamps, user details if possible, and any other information you have and please post the FB number here.
Thanks for the quick reply. Can you please specify FB Ticket and where to open it?
We'll open a ticket here (https://developer.apple.com/support/technical/) and hope that's the right place. Did Apple change anything regarding the frequency of updating receipts?
Apple Developer Technical Support ticket is opened. CaseID: 9517073 Thanks!
@Felix_SZ Sorry, feedbacks are submitted at feedbackassistant.apple.com, Tickets submitted at the above will go to developer support, which should be able to help you.