App Review Reject

Question

pedroicandido OP

Created 3w

Replies 1

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Hey guys, my application has the following error:

Issue Description

The app exhibited one or more bugs that would negatively impact App Store users.

Bug description: the "Entrar" button in the login screen was unresponsive.

Review device details:

Device type: iPad Air (5th generation)
OS version: iOS 18.1.1

The problem is that the test is already done on the emulator and I cannot reproduce this error in any way. I've tried everything. Is there any way to restrict access to the iPad? Could anyone help me please?

Boost

Answer 1

DTS Engineer OP

Apple

4d

You could create a view to redirect iPads with no supported message instead of allowing login, however, that means it will be tested on an iPhone and the bug may still be present. You will need to install the app on a new, clean device to identify the issue. Alternatively, you can send it for code-level review of the project.

I'd suggest you to submit a code-level support request so we can discuss this further privately. When you create the request, indicate that you were referred by someone at Apple and make sure to include a link to this thread.

Albert Pascual   Worldwide Developer Relations.

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