So I ran a promo for my app that got me 30k downloads or so. The app was free for a day and so it got lots of "purchases". There were two errors from StoreKit2 that I can't explain (I'll detail the other one in another post)
This one:
StoreKit.StoreKitError.systemError(Error Domain=NSCocoaErrorDomain Code=4097 "connection to service with pid 19497 named com.apple.storekitd" UserInfo={NSDebugDescription=connection to service with pid 19497 named com.apple.storekitd}
There are various theories online that the display name of the purchase could be an issue.
Another was that this indicates that this indicates that a helper process has crashed.
Generally my guidance was to restart the device and that seemed to resolve it for most if not everyone. But not everyone reached out and it rained bad reviews and I was accused of a bait and switch and so on.
Is there any way to mitigate this? Any way to address it? It doesn't happen for everyone but it happens very frequently still.