TestFlight group selection disabled for 'Ready to Test' build — Tried 3 builds, same issue

Hello,

I uploaded a new iOS build (1.0.1 - Build 180) to App Store Connect for my app "Benimle Konus". The build has been processed successfully and is marked as "Ready to Test". However, when I try to assign this build to any internal TestFlight group, the group checkboxes are greyed out and cannot be selected.

I’ve made sure that:

  • All required metadata is filled out.
  • What’s New and compliance information is complete.
  • Previous builds worked with the same TestFlight groups.

To fix this, I have uploaded 3 separate builds, but the issue still persists with all of them.
There are no error messages, but I can't continue testing because I can't assign the build to testers.

App ID: 6742759002
Bundle ID: com.benimlekonus.app
Build Version: 1.0.1 (180)

Is this a known issue or something I'm missing? Any help would be appreciated.

Answered by App Store Connect Engineer in 831747022

Hello there, thanks for these reports. We believe this issue has now been resolved. If you're still seeing issues, using the TestFlight app and/or TestFlight features in App Store Connect, please contact us.

Also getting the same issue.

I have this issue too.

Uploaded a build yesterday and it deployed to internal TestFlight group without any issue. But all the builds uploaded today are still not deployed for testing. I tried uploading multiple builds for two different apps. But the issue is still the same even after 12 hours.

I'm facing the same issue. Tried 6 build in the last 2 hours and the invitations are not sent. Unable to add groups tester groups because they're disabled.

Same thing

I tried the methods below, and the issue was resolved on my end. First, I updated the version and build number in the pubspec.yaml file. The old version was 1.0.1+180, and I changed it to 1.0.2+181. Then, I added the ITSAppUsesNonExemptEncryption key to the Info.plist file and set its value to false. Example: Info.plist: <key>ITSAppUsesNonExemptEncryption</key> <false/>

Make sure you have "ITSAppUsesNonExemptEncryption" key in your plist.info file in Xcode build, with a value that matches your project (either NO or YES).

Yesterday I found that not having that key/value already in the plist.info file blocked my builds from going to TestFlight, or assigning Internal test group. It didn't seem to matter that I clicked the 'manage compliance' and answered the build encryption question post-processing.

As soon as I added the key/value to my plist.info, I could assign internal testers to the build, and it deployed right away to TestFlight.

facing same issue if anyone is having some solution please answer it

Facing same issue from yesterday. Internal Tester Group is not getting added on new TestFlight Internal Release and the Groups are also disabled.

Same issue here. I've experienced this on and off since 2023 (Just checked this in my Apple Developer Program Support email history).

If only ASC allowed one to manually add or remove the internal "App Store Connect Users" TestFlight group then it wouldn't a be a problem at all when ASC fails to do this automatically.

This is extremely frustrating.

I'm glad its not just me. I experienced this once before a few months ago and the next day it just mysterioulsy started working, ie the group tester appeared on the app in testflight.

I'm having the same issue. Can Testflight please help us?

I am experiencing the same issue. Not only myself, but multiple users on X are also reporting the same problem. Additionally, this issue has been occurring for several days now without any signs of improvement.

https://x.com/search?q=testflight&src=typed_query&f=live

TestFlight Issues Encountered Uploaded apps remain in the "Processing" state without any progress.

It takes an unusually long time for uploaded apps to transition from "Processing" to "Completed."

Status change notifications are not being sent via email during testing.

Even when the app status changes during testing, the corresponding version does not appear in the TestFlight app's list.

As of March 20, TestFlight was functioning normally. For reference, I am encountering this issue with a visionOS app.

I urge Apple to promptly investigate the cause of this issue and provide an update on the current status, as well as an estimated timeline for resolution.

I am also having the same issue. Tried reuploading the build with bumped version numbers two more times and all cannot be distributed even to internal

I just checked, and I received an email notification from TestFlight, allowing me to successfully install the app. Has this issue been resolved? Will this problem no longer occur for the time being?

To everyone who's facing this issue, @CraftyMech 's solution actually works if you're having the same issue as OP mentioned in the thread.

TestFlight group selection disabled for 'Ready to Test' build — Tried 3 builds, same issue
 
 
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