Explore best practices for creating inclusive apps for users of Apple accessibility features and users from diverse backgrounds.

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False 3.1.1 Rejection: Real-World Dues Payments App
Hello everyone, Our community dues payment app only facilitates real-world maintenance-dues payments directly to property managers’ bank accounts. However, during testing it was likely flagged by the AI-driven review system for a metadata criterion and rejected under Guideline 3.1.1 (“Paid digital content must use IAP”). Meanwhile, hundreds of similar apps remain live on the App Store using the exact same model: The app is completely free No digital content or subscriptions are sold Dues payments are made via bank transfer or credit card directly to the manager Has anyone else encountered this? How did you overcome the metadata check in the AI-driven review process? Thanks!
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89
May ’25
FamilyControls API access
I’m requesting access to the Family Controls API for an iOS app currently in development. I’ve submitted the request through the official form here: https://developer.apple.com/contact/request/family-controls-distribution However, after submitting, I receive no confirmation email or support ticket ID. The page only shows a “Thank you for requesting the API” message, and I’m left without a way to track or confirm the request. This entitlement is essential for my app’s functionality, and I need to move forward with development and testing. Can someone from the Apple team please confirm receipt of the request and provide guidance on the next steps or estimated timelines?
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334
May ’25
Accessibility Personal Voice Issue with iOS & iPadOS Beta 1-6
Please refer to Feedback report: FB19701007 The Personal Voice file created in English changes to either Spanish or Chinese and no longer works properly. This has been happening since Beta 1 of iOS/iPadOS 26. I have been unable to pinpoint what causes this to occur. Possibly downloading foreign voices to a device or using different voices via AVSpeechSynthesizer. I run an app in Xcode on my device that prints to the console info about the installed voices. Initially after creation here is the output: Voice Identifier: com.apple.speech.personalvoice.16173F8D-DFB0-4024-98CC-69D965FD96A4 Language: en-US Then I hear a Spanish accent and find this: Voice Identifier: com.apple.speech.personalvoice.16173F8D-DFB0-4024-98CC-69D965FD96A4 Language: es-MX Currently it isn't working and here is the output: Voice Identifier: com.apple.speech.personalvoice.16173F8D-DFB0-4024-98CC-69D965FD96A4 Language: zh-CN Note that the voice file on all three above is the same. No matter what the user does, the created voice file should never be able to change languages. On my test devices I reset them all by erasing all content and settings and creating a new English Personal Voice and the issue persists. A side issue is the toggle share across devices doesn't remain off if turned off. I tried to not share to see if that could be the cause, but the toggle turns on automatically. It won’t remain off.
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849
Aug ’25
Apple is lying about its commitment to accessibility on macOS
I've just received an email from Apple regarding the Global Accessibility Awareness Day and some forthcoming sessions to promote their accessibility features. What a joke. For many years, Apple refuses to provide the most basic accessibility requirement on macOS: LET USERS DISABLE ALL NON-CONSENSUAL UNSOLICITED ANIMATIONS AND OTHER UI CONVULSIONS. The scourge of animations started from macOS Lion. Yes, many of them can be, fortunately, disabled through some obscure Terminal commands (that is, if the user is lucky enough to discover them on some obscure internet resources). The "Reduce motion" control in System Settings is a fake option that doesn't do anything. And there are two most glaring accessibility violations that cannot be disabled: Scroll bar rollover highlight effect introduced on macOS 10.7.3. Every time you move the cursor over a scroll bar, the bar gets highlighted. It results in bringing the user's attention to random scroll bars for no reason whatsoever just because the cursor happens to pass over the bar at some point. HUNDREDS of unnecessary, annoying events of distraction daily! Expand/collapse animation of NSOutlineView (such as when we open/close a folder in the list view in the Finder, as well as any other app that's using outline views). It's extremely annoying, distracting, and time-wasting. All feedback submitted about this through the years remains mostly ignored (except for a few cases where I received some ridiculous replies from employees who, apparently, are barely familiar with Macs in general). Apple does NOT care about accessibility. Not only this, but it's obvious that Apple is, in fact, intentionally abusing those users who can't tolerate distracting, time-wasting animations and UI convulsions.
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207
Apr ’25
Separate bluetooth keyboard and bluetooth scanner inputs
Hi, I have an iOS app where bluetooth scanner and bluetooth keyboard both should work simultaneously. I have used 'pressesBegan' method to fetch the characters which are coming from the bluetooth keyboard. This method is fetching all the bluetooth keyboard inputs correctly. But this method is also called when the characters are coming from the bluetooth scanner. In the 'pressesBegan' method, I have to separate the inputs which are coming from the bluetooth keyboard and are coming from bluetooth scanner. They both have some different use in the app. I have already tried with the fetching speed of the characters, but no luck in case of high speed typing. So characters fetching speed will not work in our case. Is there any way to separate the inputs based on some other factorials? Or any other info in the 'pressesBegan' method which can separate the input that it is coming from scanner or is coming from keyboard. Any suggestion regarding this will be helpful. Thanks in advance.
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363
Jan ’25
Autonomous Single App Mode(ASAM) in macOS
Hello I tried implementing the ASAM for macOS as per apple guidelines with configuration profile mentioned here but didn't had any success. Then Apple suggested to use requestGuidedAccessSession in macOS but that is only supported in macOS Catalyst but that also didn't work with valid config profiles too. Did anyone get success with ASAM mode without assessment entitltlement?
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232
Jul ’25
Accessibility issue varification.
I am writing an email to a software engineer at Starbucks. In it, I want to make him aware of a Voice Over accessibility issue that I think I know the cause of, but want to verify it here. The issue is nothing happens like it should after entering text into an edit field, then pressing enter. What should happen when pressing enter is that the next page is displayed. However, it does not. Am I right in my guess that the developer has the page hidden? If not, what could it be? Please provide code with comments to fix this issue.
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285
Nov ’24
Camera Crashes
Hi everybody, I'm trying to build a QR-Code Scanner and Generator App for IOS. Whenever I try to implement the camera the app crashes with this comment: This app has crashed because it attempted to access privacy-sensitive data without a usage description. The app's Info.plist must contain an NSCameraUsageDescription key with a string value explaining to the user how the app uses this data. I tried to reduce the app to the minimum of nothing but camera with the same result. Any ideas? Tank you and best Regards Horst Schippers
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61
Apr ’25
[Technical Issue] BDK Native: Unexpected UI element (notch) appearing only in iPad environment
Hi, my name is Yuki. I'm developing an application with generative AI for junior and high school students based on the Nocode tool "bubble" (BDK Native). I want to upload this app to the App Store, however, a notch-like interface element is appearing only in the iPad environment, which is causing my app to fail App Store review. I've reached out to the BDK Native support team about this issue, but they were unable to identify the cause and only offered a refund as a solution. This is particularly frustrating as I'm unable to proceed with the App Store publication, and time is passing without a resolution. Technical details: The notch appears only on iPad devices The issue is not present on iPhone versions The app was built using bubble/BDK Native Multiple App Store submissions have been rejected due to this UI issue Has anyone encountered a similar issue or knows how to resolve this iPad-specific interface problem? Any guidance or suggestions would be greatly appreciated, as this is blocking our app's release. Thank you in advance for your help!
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589
Nov ’24
Getting isAuthenticated false when trying to retrieve book for india
url: https://uclient-api.itunes.apple.com/WebObjects/MZStorePlatform.woa/wa/lookup?version=2&id=1515995528&p=mdm-lockup&caller=MDM&platform=enterprisestore&cc=IN Response : { "results": {}, "version": 2, "isAuthenticated": false, "meta": { "storefront": { "id": "143467", "cc": "IN" }, "language": { "tag": "en-gb" } } } Any solution for this?
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345
Nov ’24
Seeking API Support for Marking Substrings as Headings in NSTextView for VoiceOver
I'm developing a document editor for macOS using AppKit, which supports structured content such as titles and multiple heading levels—similar to what you see in the Pages app. I'm looking for a way to programmatically mark a specific substring within an NSTextView as a heading, so that VoiceOver can recognize it and announce it appropriately (e.g., by saying “heading” before reading the text). This would be similar in spirit to how NSAccessibilityLinkTextAttribute works for links. Is there an existing accessibility text attribute or recommended approach to achieve this behavior for headings? If not, I’d appreciate any guidance or suggestions on how best to implement this in a VoiceOver-friendly way. Thank you in advance for your help! Best regards,
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92
May ’25
Clarification on Entitlements, Privacy Manifest, and Info.plist for System-Wide Mouse Click Monitoring and Typing Simulation in macOS App
I am currently developing a macOS application that listens for system-wide mouse clicks to simulate typing with user-provided text. The app requires Accessibility permissions to function properly, and I want to ensure compliance with Apple’s latest privacy and security guidelines. The app listens to global mouse clicks. It simulates keyboard input with user-provided text I would like detailed guidance on the following aspects: What specific entitlements are required to allow system-wide mouse click monitoring and simulating user input ? App Sandbox enable or disable? what keys required to explain global mouse click monitoring and keyboard input simulation in the info.plist What will be the configuration of Privacy Manifest
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418
Jan ’25
Apple Developer Program Purchase Not Saving Progress
I’m trying to enroll in the Apple Developer Program as an individual. I’ve gone through the steps on the website and started the purchase process. However, after a couple of days when I return to the site, it doesn’t remember my progress — I have to start the enrollment from scratch every time. Is this expected behavior? Am I missing a step to save my progress or complete the enrollment properly? Any help or guidance would be appreciated. Thank you!
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143
Jun ’25
Reply to 4. 3 Design: Spam????
您好,我们是中国的一家软件开发公司。我们应用程序的底层框架基于美国开源社区的 XMPP 协议框架。它是一个国际开源项目,许多中国软件公司以开源框架为基础,在美国开源社区框架之上开发 UI 和替换功能。但是当我们需要将应用上传到应用商店时,会收到提示(拒绝 4.3A 应用垃圾邮件),因为中国目前没有独立开发这个框架的能力。因此,我们不得不承认,我们的 app 使用了美国开源社区的框架,因为中国的很多其他公司也都使用了美国开源社区的框架。这导致我们在将应用程序上传到应用商店时出现提示 (reject 4.3A application spam),因为其他公司在将其上传到应用商店时也使用相同的底层开源框架。这会导致我们公司在将此应用程序上传到应用商店时收到提示(拒绝 4.3A 应用程序垃圾邮件)。我们公司在这个 App 上花费了大量的精力和金钱,如果不允许中国公司上传到 App Store,就会被拒绝。使用来自美国的开源框架,这导致很多中国公司在后期无法使用美国的开源框架作为开发的基础。我们恳请贵公司为中国的小企业提供指导,并就我们未来的发展提供建议。谢谢。
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438
Nov ’24