Explore best practices for creating inclusive apps for users of Apple accessibility features and users from diverse backgrounds.

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18.3 Update
I did the 18.3 update over the weekend and every contact and their information (family names, addresses, photos etc) that was added to my phone over the last year is completely gone. I’ve spent hours on the phone with Apple and their “top” senior account employees with no resolution. I am told my case has been escalated to engineering and they will get back to me in one week. I have zero confidence my issue will be resolved. I’ve gone over and over every action done over the weekend and the only thing I did was erase some emails and do the update. There has to be a way they can see every action made on my phone to find the issue.
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559
Jan ’25
Having trouble with Accessibility API of the ApplicationServices framework
After replacing Big Sur OSX 11.0 with the latest 11.5, my app's AXObserverAddNotification methods fails. Here is sample code I tested from StackOverflow: https://stackoverflow.com/questions/853833/how-can-my-app-detect-a-change-to-another-apps-window AXUIElementRef app = AXUIElementCreateApplication(82695); // the pid for front-running Xcode 12.5.1 CFTypeRef frontWindow = NULL; AXError err = AXUIElementCopyAttributeValue( app, kAXFocusedWindowAttribute, &frontWindow );     if ( err != kAXErrorSuccess ){         NSLog(@"failed with error: %i",err);     } NSLog(@"app: %@  frontWindow: %@",app,frontWindow); 'frontWindow' reference is never created and I get the error number -25204. It seems like the latest Big Sur 11.5 has revised the Accessibility API or perhaps there is some permission switch I am unaware of that would make things work. What am I doing wrong?
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781
Jun ’25
Solo Developer User Feedback Avenues
I have a couple follow up questions after the "Accessibility technologies group lab". I know it was briefly mentioned that user feedback is an excellent way to grow inclusivity in the design an app and utilizing these forums were one for example. Is inviting folks here on the forum via test flight a reasonable approach to this for a solo developer? Are there other strategies, avenues, or examples to promote user feedback?
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87
Jun ’25
Haptics seem to stop working in iOS 18.3 (22D5055b)
I checked the latest release notes for latest beta, and there doesn't seem to be a fix for this. But basically, the vibrations that you receive for when you long press a message to react, or hold down on an app in Home Screen, seem to stop working after a while. This issue is reoccurring randomly. Steps to repro: Not fully sure on this, but I'm on iPhone 16 pro max and running the iOS 18.3 dev beta described in the title. I have the default haptics enabled in which you receive a vibration when you long press on a message in iMessage or Messenger, and also when you long press on an app on the Home Screen. These seem to stop working, along with any other vibrations apart from calls and notifications) after a while. The only workaround is to restart the iPhone entirely. anyone else face the same?
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1.3k
Jan ’25
AVPlayer Visual Accessibility Issues
AVPlayer has 3 visual accessibility issues with videos out of the box: The contrast fails for the current time in the video The contrast fails for the remaining time in the video The hit area is too small for the time slider. The WCAG AA requirement is a minimum hit size of 24 x 24. The height of the hit area of the offending region is 8. Is there a known fix for any of these? This can be reproduced with this code in an app playground: import SwiftUI import AVKit import UIKit struct ContentView: View { private let video = URL(string: "https://server15700.contentdm.oclc.org/dmwebservices/index.php?q=dmGetStreamingFile/p15700coll2/15.mp4/byte/json")! @State private var player: AVPlayer? var body: some View { VStack { VideoPlayerView(player: player) .frame(maxWidth: .infinity, maxHeight: 200) } .task { player = try? await loadPlayer(video: video) } } } private struct VideoPlayerView: UIViewControllerRepresentable { let player: AVPlayer? func makeUIViewController(context: Context) -> AVPlayerViewController { let controller = AVPlayerViewController() controller.player = player controller.modalPresentationStyle = .overFullScreen return controller } func updateUIViewController(_ uiViewController: AVPlayerViewController, context: Context) { uiViewController.player = player } } private func loadPlayer(video: URL) async throws -> AVPlayer { let videoAsset = AVURLAsset(url: video) let videoPlusSubtitles = AVMutableComposition() try await videoPlusSubtitles.add(videoAsset, withMediaType: .video) try await videoPlusSubtitles.add(videoAsset, withMediaType: .audio) return await AVPlayer(playerItem: AVPlayerItem(asset: videoPlusSubtitles)) } private extension AVMutableComposition { func add(_ asset: AVAsset, withMediaType mediaType: AVMediaType) async throws { let duration = try await asset.load(.duration) try await asset.loadTracks(withMediaType: mediaType).first.map { track in let newTrack = self.addMutableTrack(withMediaType: mediaType, preferredTrackID: kCMPersistentTrackID_Invalid) let range = CMTimeRangeMake(start: .zero, duration: duration) try newTrack?.insertTimeRange(range, of: track, at: .zero) } } }
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148
Apr ’25
Wi-Fi connectivity Issue - Captive.apple.com returns “application/octet-stream” instead of “text/html”,
In our system, when a user enables a mobile hotspot and the system connects to it, the system attempts to verify WIFI availability by sending an HTTP GET request to http://captive.apple.com. Normally, the server returns: HTTP Status: 200 (OK) Content-Type: text/html This has always been used as a sign of normal connectivity. Issue: Since last Friday, the server sometimes responds with: Content-Type: application/octet-stream When this occurs, our system determines that the network is unavailable and displays a connection warning (a “!” icon). Question: Has Apple recently made any backend or CDN configuration changes to captive.apple.com that could affect the response type? Any advice how can we solve this problem? Thanks!
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1w
.sheet and focus elements inside
Hi. I wanted to open a .sheet with .presentationDetents([.height(320)]) and having a couple of pickers and buttons inside. The problem is that I can't tab with keyboard between the elements inside if I use .presentationDetents([.height(320)]) on the root VStack inside of the .sheet. It works perfectly if I remove it but then the sheet becomes fullscreen which I don't want. Is this a bug or am I using it incorrectly?
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AssistiveTouch pointer cannot move past center of screen in landscape orientation on iPhone
Hello everyone, I’d like to report an issue I’ve encountered when using a Bluetooth mouse together with AssistiveTouch on iPhone running iOS 16.5. This has also been reported via Feedback Assistant with Feedback ID: FB17806167 Description: When using a Bluetooth mouse together with AssistiveTouch on iPhone (iOS), the pointer behaves incorrectly in landscape orientation. Specifically: The pointer cannot move past the center of the screen Horizontal and vertical (X/Y) movements appear to be swapped or misaligned Natural movement of the pointer is not possible It seems as if the internal coordinate mapping remains locked in portrait orientation, even when the device is physically rotated to landscape. This issue occurs system-wide, regardless of the current app. It is observable in Settings, on the Home screen, and in third-party apps. Steps to Reproduce: Enable AssistiveTouch Connect a Bluetooth mouse to the iPhone Rotate the device to landscape orientation Try moving the mouse pointer across the screen → Notice that: Pointer cannot move past the center Horizontal/vertical input is interpreted incorrectly (as if still in portrait) Expected Behavior: The mouse pointer should move across the entire screen correctly, regardless of device orientation. Actual Behavior: In landscape orientation, the pointer is either restricted to part of the screen or misaligned. It behaves as if the device is still in portrait. Horizontal mouse movement causes vertical pointer movement, and vice versa User experience feels broken and unintuitive Feature Suggestion: Please improve the synchronization between physical device orientation and AssistiveTouch pointer mapping on iOS. I also suggest exposing AssistiveTouch orientation control via a public API, so developers can help maintain consistent pointer behavior. Thanks in advance for any insights or suggestions. Best regards, Jannis
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218
Jun ’25
RTT call option and confirmation dialog missing when dialing emergency numbers
Hello, In our app we provide a button that initiates a phone call using tel://. For normal numbers, tapping the button presents the standard iOS confirmation sheet with Call and Cancel. If RTT is enabled on the device, the sheet instead shows three options: Call, Cancel, and RTT Call. However, when dialing a national emergency number, this confirmation dialog does not appear at all — the call is placed immediately, without giving the user the choice between voice or RTT. Is this the expected system behavior for emergency numbers on iOS? 
And if so, how does RTT get applied in the emergency-call flow — is it managed entirely by the OS rather than exposed as a user-facing option? Thanks in advance for clarifying.
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602
Sep ’25
Nearby Interactions, wih camera assistance
I have an app that uses nearby with a custom accessory. works great on iPhone 11-13, starting with iPhone 14, one must use ARkit to get angles we have two problems ARkit is light sensitive, and we do not control the lighting where this app would run.. the 11-13 action works great even in the dark. (our users are blind, this is an accessibility app) ARkit wants to be foreground, but our uses cannot see it, and we have a voice oriented UI that provides navigation instructions.. IF ARkit is foreground, our app doesn't work. with iPhone 15 ProMax, on IOS 18, I got an error, access denied. (not permission denied) now that I am on IOS 26.. bt scan doesn't happen also fails same way on iPhone 17 on IOS26, can't callback now as release signing is no longer done this same code works ok on iOS 17.1 on iPhone 12. Info.plist here info.txt if(SearchedServices == [] ){ services = [TransferService.serviceUUID,QorvoNIService.serviceUUID] } logger.info( "scannerready, starting scan for peripherals \(services) and devices \(IDs)") filteredIDs=IDs; scanning=true; centralManager.scanForPeripherals(withServices: services, options: [CBCentralManagerScanOptionAllowDuplicatesKey: true]) the calling code dataChannel.autoConnect=autoConnect; dataChannel.start(x,ids) // datachannel.start is above self.scanning = true; return "scanning started"; ... log output services from js = and devices= 5FE04CBB services in implementation = bluetooth ready, starting scan for peripherals [] and devices ["5FE04CBB"] scannerready, starting scan for peripherals [6E400001-B5A3-F393-E0A9-E50E24DCCA9E, 2E938FD0-6A61-11ED-A1EB-0242AC120002] and devices ["5FE04CBB"] ⚡️ TO JS {"value":"scanning started"}
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1.2k
3d
Microphone Not Working When Running Unity Vision Pro App Normally
} // Start listening to the microphone public void StartListening() { if (!isListening) { #if UNITY_IOS || UNITY_TVOS microphoneInput = Microphone.Start(null, true, 10, 44100); #else try { microphoneInput = Microphone.Start(null, true, 10, 16000); // Use 16,000 Hz instead of 44,100 if (microphoneInput == null) { microphoneInput = Microphone.Start(null, true, 10, AudioSettings.outputSampleRate); } #endif isListening = true; Debug.Log(Microphone.devices.Length + " Started listening..."); debugText.text = Microphone.devices.Length + "- Started listening..."; } catch (System.Exception e) { Debug.LogError($"Starting microphone failed: {e.Message}"); debugText.text = $"Starting microphone failed: {e.Message}"; } } } void Update() { if (isListening && microphoneInput != null) { // Analyze the audio for voice activity float volume = GetAverageVolume(); if (volume > detectionThreshold) { Debug.Log("User is speaking!"); lastVoiceTime = Time.time; SoundDetected = true; if (Time.time - lastVoiceTime > silenceDuration) { Debug.Log("User is silent."); debugText.text = volume.ToString() + " - User is silent."; } slider.value = volume; } } } private float GetAverageVolume() { float[] samples = new float[128]; microphoneInput.GetData(samples, Microphone.GetPosition(null)); float sum = 0f; foreach (float sample in samples) { sum += Mathf.Abs(sample); } return sum / samples.Length; } Problem: When I build and run the app from Xcode, the microphone works fine, and I receive input. However, when running the app normally (outside of Xcode), I can’t seem to access the microphone. The debug logs indicate no microphone is detected. Question: Is there any additional configuration I need to do for the microphone to work in a normal (non-Xcode) run on Vision Pro? Or any common issues that could be causing the microphone access to fail in this scenario? Thanks in advance for any insights! Best, Siddharth
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420
Feb ’25
Too many verification codes have been sent.
Hello, I have the following problem. I’m developing a NoCode app using the FlutterFlow platform and have been working on it for over a year. This time, after publishing a new version of the app through FlutterFlow, I tried logging into Apple Store Connect, but I got an error saying that I had made too many login attempts and needed to try again later. However, I hadn’t attempted to log in before that at all. No matter how long I wait—24 hours, 48 hours—the same error keeps appearing, meaning I still can’t access my account. Apple Support hasn’t responded for 4 days, and in total, I’ve been locked out of my account for over 9 days. Please help me understand what might be causing this issue. Apple Store Connect refuses to send me an SMS with the login code.
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456
Feb ’25
How to capture 48MP capture with Ultra wide lens using iPhone 16 pro max
I am working on capturing 48MP images using the iPhone 16 Pro Max with the Ultra-wide camera. I’ve updated the code to capture the maximum supported dimensions with the following snippet: if #available(iOS 16.0, *) { photoOutput.maxPhotoDimensions = device.activeFormat.supportedMaxPhotoDimensions.last! photoSettings.maxPhotoDimensions = .init(width: 5712, height: 4284) } However, I’m still not getting the expected results. My goal is to capture 48MP images, and I want to confirm if the Ultra-wide camera supports this resolution or if I’m missing any other configuration. Any guidance would be appreciated!
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771
Sep ’25
Keyboard navigation not working in native iOS Wallet interface
Hi guys, I'm facing an issue with the native interface to add a card into the wallet - does someone have some ideas on how to fix/work around that? STEPS TO REPRODUCE: Disable VoiceOver (Settings → Accessibility → VoiceOver → Off). Connect and confirm that you can navigate other iOS interfaces using an external keyboard. In any app, present a PKAddPassesViewController with a valid .pkpass file. When the Wallet “Add Pass” sheet appears, attempt to navigate using only the external keyboard (Tab/Arrow/Enter). Observe that focus does not move to the Cancel or Add buttons, and no elements receive keyboard focus. EXPECTED RESULT: All interactive elements in PKAddPassesViewController (e.g., Cancel and Add) should be fully keyboard accessible without requiring VoiceOver. Users should be able to navigate, select, and complete actions using only a hardware keyboard. ACTUAL RESULT: Keyboard navigation is not possible. No elements receive focus. Users cannot activate Cancel or Add buttons using keyboard input. The only way to interact is by touch or enabling VoiceOver, which does not satisfy keyboard accessibility requirements. IMPACT: Violates WCAG 2.1 Success Criterion 2.1.1 (Keyboard Accessible). Prevents keyboard-only users (including users with motor disabilities) from adding passes to Wallet. Affects users of external keyboards who rely on tab/arrow navigation. Creates an inconsistent accessibility experience compared to other iOS system modals.
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1.3k
Aug ’25
System clock ancs notification is not sent on iPhone >= 14
I'm working on a ble connected device that use ancs and system clock to receive alarm notification events for earing impaired people. It used to work until iPhone 13 with latest iOS 18.x. Starting with iPhone 14 onward (iOS 18.x), system clock alarm notification is not sent anymore. Is There any reason for this to happening?. Is anyone aware of this behaviour? Any suggestion would be really appreciated. Cheers
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142
Jun ’25