Dear Support: We are having an issue to verify the Merchant domain with new certificates. Our Current domain is already verified with the old account but due to some issues we cannot continue with the old one. Now we want to reverify the domain with the new account and its not working getting the below error: "requested domain name has been verified previously"

For Apple Pay testing, I have tried the following: Sign into the Sandbox Account via Developer Settings: Settings > Developer > Sandbox Account Keep your main Apple ID for everything else Add Test Cards to Wallet: Try adding the test card numbers (MasterCard and Visa Debit, as we support only those) Apple provides in their documentation. Unfortunately, none of them are added to the wallet. All the time it gives 'Could Not Add Card'. I tried on devices with iOS 18+. Can anyone advise on this? Thanks

I am writing to express my deep dissatisfaction with a recent experience involving your services. I have discovered that I have been charged twice for the same product or service, which I find unacceptable. Additionally, I have not received the necessary support to resolve this issue, and the product or service in question does not function as it should. The treatment I have received has been neglectful and far below the standards I expect from a company that prides itself on providing quality service. This situation has not only shaken my confidence in your services but has also caused significant frustration as a customer. I demand an immediate resolution to this issue, including a refund for the duplicate charge and assurance that the purchased product or service will work as promised. If I do not receive a satisfactory response, I will be forced to take further action to protect my rights as a consumer. I look forward to your prompt response to resolve this matter.

I am trying to find solutions past 4 days. but not getting any reference about NFC implementation in my app to read Debit/Credit card upon user consent? Can you confirm apple is provided any api for read Debit/Credit card using NFC or not. Tried with normal NFCReader but it reads only for normal tags but nothing with Visa/ MasterCard cards. Looking forward some help from you. Thanks

Hello. What is the process to get my company listed as an approved Apple Pay Payment Service provider here: https://developer.apple.com/apple-pay/payment-platforms/ We are integrating Apple Pay on our gateway. Our customers are merchants who accept ecommerce payments via our payment gateway. We would like to appear on the list here: https://developer.apple.com/apple-pay/payment-platforms/ Thank you.

we are experiencing an issue when making an HTTP call to: "https://apple-pay-gateway-cert.apple.com/paymentservices/registerMerchant". The response we are receiving back is HTTP Status Code 401 Unauthorized. We noticed the issues started around "Jan 24, 2025 at 9:51:46.327 am" and is still carrying on. Some other examples of when the calls failed: Jan 27, 2025 at 3:04:31.387 pm Jan 27, 2025 at 9:46:04.068 am Jan 27, 2025 at 3:36 pm All of the above dates and times are UK GMT +0 times. As the problem is around HTTP status code of 401 Unauthorised its tough to show what's actually happening. Like I stated above everything was working correctly before the 24th of Jan and nothing has changed or been modified on our side. I have even tried to do the following: Use the first set of Certs to perform a test Still returns 401 Delete a Cert and re generating them from scratch to perform a test with those set of Certs Still returns 401 I have just tried to process another HTTP call to the paymentservices/registerMerchant and I could inspect the headers of the request and im hoping this helps in your investigation. Headers: x-keystone-correlationid = 8f9a3c16-f78f-4f9b-9484-63190ef14a77 Date = Tue, 28 Jan 2025 10:00:43 GMT x-envoy-upstream-service-time = 4 x-apay-service-response-details = via_upstream We also found an article that has us a bit worried about this issue. Article here: https://developer.apple.com/news/?id=2x8awlvm States that Apple/Apple Pay will be making some changes to the ciphers in the coming months. With this article and the issues we seeing on Sandbox Environment we are worried that come the 4th of February as stated in the article that our Production Environment will be effected and we will stop being able to use Apple Pay so that gives us about a week to fix any issues/change code that might come out of it. Please could you come back with some information around the Article posted and if our Production Environment would be impacted.

I'm encountering an issue with the Apple Pass Store card type backfield hyperlink not working when opened from double-clicking the power button. The value contains an HTML tag with a reference to our webpage. Everything works fine when we open it from the Wallet app, but the hyperlink doesn't seem to work when opened from the power button double-click. Has anyone else experienced this issue or have any suggestions for troubleshooting? Any help would be greatly appreciated. Thank you!

Hello, Please help. We have been experiencing what appears to be a TLS handshake error in our Apple Pay merchant validation requests (2-way TLS) since June 25, 2025. We are aware of the encryption algorithm changes made in February 2025, and our system was functioning correctly at that time. However, the error started occurring suddenly and only recently. Could you please clarify the following points? Have there been any changes to the TLS configuration (cipher suites, certificates, protocol versions, etc.) on the Apple Pay server side since June 2025? Have there been any updates to the specifications or recommended settings for merchant validation requests? Is there any way to contact Apple for technical support regarding this issue other than through the Developer Forums? Our Merchant Identity Certificate has already been renewed and is confirmed to be valid.

I’m restructuring my business and want to remove Apple Pay. I use Woocommerce Square for payments. Do I do it in the Square dashboard or here? I honestly can’t remember how I set it up. I’m not a developer. I’m a farmer and work on my own website. Thanks!

Hello, I am experiencing an issue with the Apple Pay capability on my App ID. I have created a Merchant ID. I enabled Apple Pay in the App ID configuration and linked it to the merchant. However, sometimes when I revisit the App ID in the Apple Developer portal, the Apple Pay capability appears disabled, even though I saved it. This happens intermittently; at some times the capability is correctly shown as enabled, and other times it disappears. Context: I am using Expo Managed Workflow with EAS Build for iOS. The issue prevents the provisioning profile from including Apple Pay, which causes Stripe isPlatformPaySupported function to return false on ios devices. Attached: Screenshots of the App ID page showing Apple Pay enabled and disabled. Could you please advise why the capability is not being consistently saved, and how to ensure it stays enabled? Thank you,

Is there a way to allow ApplePay to make deferred payments to a suite of stores, or will each store need the user to initially approve a payment manually?

Earlier this year implemented saving event tickets to Apple Wallet (and Google Wallet, which was painful by comparison!), as an optional alternative to recipients leaving the QR Codes in email or printing them. Scanning barcodes on entry is done using camera on phones (either iPhone or Android). This is a somewhat pressured situation with lots of people needing scans in quite a short period of time. I do not do this myself but I do get feedback. it was reported to me that Apple Wallet barcodes are significantly harder to scan accurately than those in Google Wallet. They think that is because the Apple QR Codes are quite a bit smaller (and presumably harder, therefore, to get focussed properly). They do work, it just takes longer to get a successful scan. This doesn’t seem to be anything I can control, and there seems to be plenty of space to make them bigger, even on my iPhone mini. These aren’t terribly dense barcodes; I imagine they would be harder still if they were. I also guess specialised barcode readers might do better, but we don’t have that luxury. I’d appreciate it if they could be bigger when displayed in Apple Wallet, or at least to have that as an option.

I'm implementing Apple Pay for our application via the Apple Pay JS API, and everything works as expected when initiating a session from a Safari browser. However, when attempting to start a session in a non-Safari browser (Chrome in this case), I see the following behavior: The "Scan Code with iPhone" popup appears I scan the code with my device (9th gen iPad running iPadOS 18.5 if that matters) The Apple Pay view does not appear on the device, and the "Scan Code" popup closes on the browser without any further information given. I can see the messages being passed in the network tab, with the final message being a "getPaymentRequestResponse" message appearing at the time the code is scanned. I suspect merchant validation is failing since that should be the next step, but that's just an educated guess at this point. I would appreciate any help getting this issue resolved.

Hello I'm getting an error when the Apple Pay sheet opens on a third party browser like Chrome when completeShippingMethodSelection is called 'DataCloneError: Failed to execute 'postMessage' on 'Window': #<Object> could not be cloned.' I'm also seeing this warning when the apple pay sheet opens Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('https://applepay.cdn-apple.com') does not match the recipient window's origin although I also see this warning on https://applepaydemo.apple.com/

When apple pay on the web does a onshippingcontactselected it appears to truncate the zip code. If I enter: 11111 or 11111-1111 I always get 11111. Is there any way to get the plus 4?

Hi, I purchased an account for the app's developer on 18/12/2024. But somehow, it appears that the processing takes 48 hours after the purchase. I received an email about the order. The Apple developer membership account shows, “To continue your enrolment, complete the purchase now.” When I click and fill it out, I wonder if it's the same command. However, I already filled out all the details of the payment twice on 21/11/2024, but I haven't received a response from the teams. Could you please help me with this matter? TQVM for your concerns.

I am trying to do a mass enablement of a merchant ids for a psp. The ids have been approved by apple. I am attempting to add more using the Post Request: https://apple-pay-gateway.apple.com/paymentservices/registerMerchant (https://developer.apple.com/documentation/applepaywebmerchantregistrationapi/register_merchant) but am always getting a Refuse to connect error. What authentication is required to get a 200 successful response?

multiTokenContexts is defined as follows (https://developer.apple.com/documentation/passkit/pkpaymentrequest/multitokencontexts) You can assign a value when initializing PKPaymentRequest (https://developer.apple.com/documentation/passkit/pkpaymentrequest). However, in actual usage scenarios, when the Apple Pay address changes and PKPaymentRequestShippingContactUpdate (https://developer.apple.com/documentation/passkit/pkpaymentrequestshippingcontactupdate) is triggered, how to update multiTokenContexts? The documentation and code do not provide updates for this parameter. In contrast, Apple Pay on the Web provides newMultiTokenContexts as an update when ApplePayShippingContactUpdate (https://developer.apple.com/documentation/apple_pay_on_the_web/applepayshippingcontactupdate) is triggered. Has anyone encountered this problem? Would you happen to have any solutions? Thank you.

Hi, We have 2 applications, in the first App, In-App Provisioning is working fine, but our second app is not working, I've done them all the procedures I did in the first app, everything is also configured in our PNO. Error Response from sysdiagnose PassBookUIService during In-App Provisioning attempt: statusCode = 500; statusMessage = "Broker Service Response exception"; I also created a request in the feedback assistant: FB15959221 Thank you

Hi team, I'm currently trying to add a specific subdomain (with a path) to Apple's Sandbox domain list, but it seems Apple only allows the main domain to be entered. Due to strict client security policies, we aren't allowed to use just the main domain, which is creating a roadblock in our implementation. Is there any way to add a full subdomain or URL path to the Sandbox configuration? I'm happy to join a call to explain the scenario further if that would help. Thanks in advance for your support!