We have an Apple Pay account and have successfully created and verified the payment processing certificate in our Apple Developer account. When initiating an Apple Pay payment, the Apple session is created successfully with the correct data return from api , but it is not accepted with the error: “Payment not completed.” The issue occurs even though the merchant validation step works without errors. Our websites where this is happening are: https://magicdeliver.com/ https://www.pulsarmodular.com/ Could you please help us identify the cause of the issue and guide us on resolving it?

We are an acquirer/payment provider offering Apple Pay. Our merchants use our hosted checkout to accept payments. After a user pays with Apple Pay on our checkout, the Wallet transaction record shows our checkout domain as the payee. We would like it to display the merchant’s brand/name so users can recognize or contact the merchant. Is there any parameter or configuration that controls what Wallet shows as the payee? For example, can this be set via a specific field/parameter, or is it strictly derived from the Merchant ID’s display name (or other Apple Pay configuration)? What is the correct approach for a PSP/acquirer to have the merchant’s brand shown in Wallet transaction record? Additional detail: The field in question is the merchant/payee name shown in the Apple Wallet receipt—directly under the transaction amount at the top of the receipt, and again beneath the “Total” line.

Hi, For one of my projects, I am using the Web Drop-in component of Adyen PSP on a Salesforce B2B Commerce site. One of the payment methods is Apple Pay. The payment method is rendered, but the Apple Pay button is not clickable. We tried debugging it but could not identify the root cause. Could you advise how this issue can be fixed? Thanks

I am attempting to verify my domain https://technoq.genesistechnologies.tech for use with Apple Pay Merchant ID. However, when I attempt verification, the process fails with the message: “Domain verification failed.” Unfortunately, no additional details are provided. I have already completed the following steps: Downloaded the verification file apple-developer-merchantid-domain-association.txt. Placed it in the .well-known directory as instructed. Confirmed that it is publicly accessible at: https://technoq.genesistechnologies.tech/.well-known/apple-developer-merchantid-domain-association.txt Verified that a valid SSL certificate is configured for the domain. Could you please advise on why the verification might be failing and what additional steps I should take to resolve this issue?

We are working with Saferpay. And integrating Applepay Server to Server. But we are having token generation issue. It does not give a valid test card information. We have created a tester account as India country. Is that an issue?

We are experiencing intermittent 403 Forbidden errors during Apple Pay on web merchant validation in our production and sandbox environment. Has anyone else started seeing 403 Forbidden errors recently (since mid-2025)? Why would merchant validation be sometimes successful and sometimes fail with 403? Could this be related to new Apple Pay gateway changes or stricter validation rules? Any additional debug steps or permanent solutions we should try? Thank you.

Hi support, Since June 26th 2025 we are experiencing an issue with the ApplePay SSL server certificate installed on our servers in Production environment. We are facing an exception error during the initializing of a payment session while calling the url: https://apple-pay-gateway.apple.com/paymentservices/startSession The exception is Untrusted Server Certificate Chain: javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateException: Untrusted Server Certificate Chain       at sun.security.ssl.Alerts.getSSLException(Alerts.java:192)       at sun.security.ssl.SSLSocketImpl.fatal(SSLSocketImpl.java:1915)       at sun.security.ssl.Handshaker.fatalSE(Handshaker.java:306)       at sun.security.ssl.Handshaker.fatalSE(Handshaker.java:300)       at sun.security.ssl.ClientHandshaker.serverCertificate(ClientHandshaker.java:1577)       at sun.security.ssl.ClientHandshaker.processMessage(ClientHandshaker.java:213)       at sun.security.ssl.Handshaker.processLoop(Handshaker.java:1010)       at sun.security.ssl.Handshaker.process_record(Handshaker.java:946)       at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:1034)       at sun.security.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1343)       at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1370)       at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1354) It seems that the issue occurs randomly: we are experiencing this exception on most of our payment transactions, but there are some cases of users that have correctly paid on our site using this method and in those cases this error did not appear. We installed the new certificate on our servers on July 3rd 2025 and renewed on Aug 7th 2025. The new certificate validity is: Not Before: Aug 6 18:43:52 2025 GMT Not After : Nov 4 18:08:57 2025 GMT I must specify that this issue is blocking the correct placement of AppleyPay orders of our customers. Can you please help us find the problem and a possible solution?

Hi everyone, I am new to Apply Pay, but I have already implemented IAP for subscriptions in my app. My app also has other functionalities, it also acts as a person-to-person marketplace, as users can post events or online courses which can be bought by other users to participate. My question is that I have read Apple's review guidelines but it is still unclear for me if I can use Apple Pay (with for example Stripe) or do I still need to use IAP for this online content. Also non profit organizations also can register which can recieve donations, can I also use Apple Pay for that or do I still need IAP there, because it would be nice if Apple would take 30% of donations.

Hello, We are currently developing an application that uses the Host-based Card Emulation (HCE) entitlement to enable corporate access functionality. With this entitlement, we have successfully established HCE communication and can interact with our access control systems to unlock doors. Our question is related to improving the user experience: We would like this access functionality to work without requiring the app to be in the foreground, as this adds friction for users during entry. Specifically, we would like to know: Is it possible for our app to coexist with Apple Wallet as the default contactless app, so that: Our app handles NFC interactions for corporate access (e.g., opening doors). Apple Wallet remains the default for payments. If that coexistence is not possible, and our app is set as the default contactless app, Will the system still need to launch our app into the foreground to complete a transaction (e.g., to emulate the NFC card)? Or is there a way to trigger HCE responses in the background (e.g., using a background process or service extension)? Any guidance on how to configure the app for optimal background access behavior, while maintaining compatibility with Wallet, would be greatly appreciated. Thank you in advance.

We are unable to add/remove Merchant IDs in App IDs identifier profile, after pressing "Edit" button on "Apple Pay Payment Processing" section, then choosing desired Merchant ID to check/uncheck from the available Merchant IDs, then pressing Continue/Save/Confirm buttons - nothing happens, the "Save" button text briefly changes to "Processing" and then back To "Save" and we still have previously enabled Merchant IDs and the Save button is still in enabled state, any help?

Hi, we are implementing the push provisioning via the Apple Wallet Extension starting from the example at https://developer.apple.com/documentation/passkit/implementing-wallet-extensions. To correctly manage the push provisioning on Apple Watch, specifically for a card tokenised in the iPhone but not in the Watch, we need to know if there is a connected Apple Watch to the iPhone. We are using the following code from the Apple Wallet Extension example to detect whether there is a connected watch: WCSession* session = [WCSession defaultSession]; session.delegate = delegate; [session activateSession]; In the main target of the app, at the end of the activation the system correctly calls the delegate method: session:activationDidCompleteWithState:error: but we noticed it is not being called in the UI extension context (the one having NSExtensionPointIdentifier: com.apple.PassKit.issuer-provisioning.authorization). We don't understand why the delegate is not being called in the UI extension, can you please help? Thanks! Steps to Reproduce: Start with a card not added in the Apple Wallet app Open the Apple Wallet app Click on add card Select the app to launch the Wallet Extension flow The Apple Wallet Extension with UI is on screen and invokes the activateSession method, the delegate method is not invoked and session.isPaired returns "no". Xcode Version 16.2 macOS Version 15.6.1 (24G90) Feedback ID FB20082564

Hello, I am currently testing an Adyen integration with Sylius and need to verify Apple Pay with Cartes Bancaires in the sandbox environment. Could you please advise how Cartes Bancaires can be tested in Apple Pay Sandbox (e.g. cards details)? Thank you in advance for your guidance. Best regards, Grzegorz

I’m restructuring my business and want to remove Apple Pay. I use Woocommerce Square for payments. Do I do it in the Square dashboard or here? I honestly can’t remember how I set it up. I’m not a developer. I’m a farmer and work on my own website. Thanks!

We are working with a large fintech org on project connected with provisioning payment cards to Apple Wallet. When we add a previously provisioned card to the Wallet (using the Wallet UI, Add card -> Previous card). It adds the card on one device showing the Express Travel card screen after the card is added allowing the user to set the card as an express travel card during the provisioning flow but never on our other devices. All of the test devices are clean and have only the same single card provisioned. What triggers the Express Travel Card screen to be shown during the add previous card flow? (Why is it showing on one device and not another).

'Company A' is scheduled to merge with its parent company, 'Company B'. Both A and B have Apple accounts. A's account has one domain registered for Apple Pay integration, while Account B has no domain registered. We attempted to register A’s domain under B’s account. However, the notification 'Requested domain name has been verified previously.' appeared, and we could not complete the registration. Please confirm whether it is correct that a domain already registered under Account A cannot be registered again under Account B. If we cannot register same domain in two accounts, we believe that the domain registered under A's account must be deleted first and then registered under B's account. In that case, will payments become unavailable immediately upon deletion of the domain, or will payments still be possible for a certain period of time after deletion? In our testing, we found that payments were not blocked immediately, but we would like to confirm further. We are concerned about the possibility of transaction failures during the short period between deleting the domain from A's Account and registering it under B's Account.

Hi, We have app in which we take donations from people and send to non-profit organisations. I have read that Apple Pay can be integrated on non profit platforms to take donations, but we are middle man, we are not non profit .. we take donations, cut our platform fees and then sent to donations to non profit orgs. My question is can we integrate Apple Pay in our iOS app to take donations from apple? as we have integrated Apple Pay on the web.

Hey everyone, hoping someone here has run into this before. I have a fully functional App Clip (com.didyoucatchit.app.Clip) linked to my main app (com.didyoucatchit.app). The Clip builds and runs perfectly, but I’m seeing issues trying to enable Apple Pay for it. When I try to link my Merchant ID under the “On Demand Install Capable” capability in the Apple Developer portal, I get this error: A relationship in the provided entity is not allowed for this request. The relationship 'undefined' can not be included in a 'bundleIdCapabilities' request. Here’s what I have already configured and confirmed: App Clip capabilities in Xcode include: Apple Pay Payment Processing Associated Domains (appclips:app.didyoucatchit.com) Provisioning profile includes: Apple Pay Payment Processing Associated Domains In-App Purchase On-Demand Install Capable Entitlements file for the Clip: <key>com.apple.developer.associated-domains</key> <array> <string>appclips:app.didyoucatchit.com</string> </array> <key>com.apple.developer.in-app-payments</key> <array> <string>merchant.com.didyoucatchit.app</string> </array> <key>com.apple.developer.parent-application-identifiers</key> <array> <string>$(AppIdentifierPrefix)com.didyoucatchit.app</string> </array> Merchant ID (merchant.com.didyoucatchit.app) is active and connected to Stripe Stripe Apple Pay configuration matches the same merchant ID and certificate Both provisioning profiles have been refreshed and downloaded However: The portal still throws the “relationship 'undefined'” error anytime I try to modify the Clip’s capabilities In testing, Apple Pay doesn’t show up as a payment option in the Clip (using Stripe’s Payment Element integration) Questions: Is this a known issue with the Developer portal when linking App Clips to merchant IDs? Is there a specific way to re-establish the parent–child relationship between the main app and the App Clip so the bundleIdCapabilities request includes the proper relationship JSON? Are there any additional configuration steps required when using Stripe for Apple Pay inside an App Clip? System Setup: Xcode: 16.2 (build 16C5032a) macOS: Sequoia 15.3.1 iOS: 18.5 (testing on physical device) Merchant ID: merchant.com.didyoucatchit.app Main App ID: com.didyoucatchit.app App Clip ID: com.didyoucatchit.app.Clip Any help or insight would be hugely appreciated Thanks in advance!

We are having trouble trying to renew our Apple Pay Merchant Identity Certificate. We can create the CSR file and add to the developer portal. We then convert this to a .pem and then a .p12. When we test the certificate in Postman however, we see the following error: "statusMessage": "Payment Services Exception pspId=xxxx unauthorized to process transactions on behalf of merchantId=xxxx reason=xxxx is not a registered merchant in WWDR and isn't properly authorized via Mass Enablement, either.", "statusCode": "417" We are sending the following POST request to 'https://apple-pay-gateway.apple.com/paymentservices/paymentSession': {"merchantIdentifier": "merchant.com.xxxx.applepaytest", "domainName": "beta-xxxx.com", "displayName": "beta-xxxx.com"} Anyone got any ideas what the issue may be? In the meantime I will look at completing our domain verification as that is also due soon and we thought it may possibly have something to do with the certificate issues we are seeing.

Hi, we are implementing ID&V and there is a requirement regarding the flow for Apple Pay. In order to clarify the case I will describe the use case scenario or steps to reproduce first: add a card to the iPhone wallet app (yellow path verification required). Do not complete the ID&V process. add a card to the Watch via the Wallet inside the iPhone Watch app (yellow path verification required). Same as before, do not complete the ID&V complete ID&V process using the Issuer App either from iPhone or Watch. the Issuer app receives the application:openURL:options: callback on its AppDelegate. In the options dictionary, we can not see the UIApplicationOpenURLOptionsSourceApplicationKey populated (it is nil). At this moment, for the card we are adding there are now two tokens, both to be verified via ID&V process. One is on the iPhone and one is on the Apple Watch associated with the same iPhone. The url received at step 4 contains the serial number which identifies the digitized card and matches with both the tokens in the iPhone and in the Apple Watch. We need something to detect programmatically if the digitization process started from the iPhone Wallet app or from the wallet inside the Watch app. Could you please help us to identify how we could discriminate if the ID&V process has been started for the iPhone token or for the Apple Watch token? Thanks

Hi , This is regarding the ApplePayRecurringPayment Request and Apple Pay on Web functionality. Does Apple Pay on web providing functionality that collects payments from the stored credit card issuer bank (or) it only provides secured wallet functionality that provides a token which then has to be utilized to send a seperate payment request through a third party payment gateway to collect the payments from the credit card issuer bank. thanks