When integrating the Wallet Extension, after clicking my app icon from the "From Apps on Your iPhone" list, I encountered the message: "Cannot Add Card. 'XXX' is not responding. Wait a few minutes and try again. If the problem continues, contact the card issuer's customer service" instead of the configured login page appearing as expected. What could be causing this issue, and how should I resolve it?

Hi team, We were wondering what's the correct way of configuring a test environment with Apple Pay. Not sure if this is explicitly mentioned in the documentation, but in order to avoid having the same certificates shared between test and production, should we have a different merchant identifier (and pair of certificates) for test purposes only? The above is the main question. However, two follow up questions: Do you know if payment processors usually allow the merchant ID to be configured, so that only payments generated with the prod certificates can be accepted? Is there any risk of someone getting hold of the certificates generated for the test environment (which are usually less safe than production) and using that to process payments in production?

Hello, I am looking for some help on how to use the Apple Pay Web Merchant Registration API. Have been approved to use the API and attempted to test on a merchant ID set up for testing. Below are steps taken before the request. Create merchant ID com.test.merchant. Create Apple Pay Merchant Identity Certificate for using it with the request via p12. Create Platform Integrator platformintegrator.com.test With the below request, I am getting a 401. Any input would be much appreciated! curl --cert-type P12 --cert cert.p12:{password} -i -d '{\ "domainNames":["customer.test.com"],\ "partnerMerchantName": "customer.test.com",\ "partnerInternalMerchantIdentifier":"customer.test.com"}'\ "encryptTo":"com.test.merchant",\ https://apple-pay-gateway-cert.apple.com/paymentservices/registerMerchant The response: { "statusMessage": "Payment Services Exception Unauthorized", "statusCode": "401" } Also tried using the platformintegrator.com.test for the encryptTo but resulted in a 401 as well.

I'm encountering an issue with the Apple Pass Store card type backfield hyperlink not working when opened from double-clicking the power button. The value contains an HTML tag with a reference to our webpage. Everything works fine when we open it from the Wallet app, but the hyperlink doesn't seem to work when opened from the power button double-click. Has anyone else experienced this issue or have any suggestions for troubleshooting? Any help would be greatly appreciated. Thank you!

Hi, I set up a Sandbox Tester account in my company’s Apple Developer Program and signed in on my iPhone under Settings → App Store → Sandbox Account. When I go to Wallet → Add, I only see options for Credit or Debit Card or Travel Card. The option to add an Apple Pay Sandbox Card is missing, and when I try entering the test card numbers from Apple’s documentation (developer.apple.com/apple-pay/sandbox-testing), the card is not valid. Has anyone experienced this and found a solution? Thanks! PS: I can't post this to Wallet Category, I keep getting error that it contains sensitive text.

Hello, we are experiencing issues with adding VISA cards via In-App Provisioning on iOS using PassKit. The same flow works correctly with Mastercard, but for VISA cards the Apple broker endpoint returns HTTP 500. Details Device: iPhone15,3 (iPhone 15 Pro), iOS 18.6.1 (22G90) Region: CZ App: [REDACTED] (version 0.4.3) Issuer ID: [REDACTED] Merchant ID and entitlements are configured and validated. SEID: [REDACTED] Request flow GET /broker/v4/devices/{SEID}/issuerProvisioningCertificates?encryptionVersion=EV_ECC_v2 Request ID: B61363A8-0BFF-4CD6-92BC-52C461DFFAAD Response: 200 OK Conversation ID: e12c64c9a0b54981adfad8d00800d836 Returned nonce: [REDACTED] Timestamp: 2025.08.21_14-01-46+0200 POST /broker/v4/devices/{SEID}/cards Request ID: F29B73CA-CDDE-4C0C-9F40-B87AE006FDDD Payload fields present (values redacted): encryptedCardData [REDACTED], ephemeralPublicKey [REDACTED], publicKeyHash [REDACTED], nonce [REDACTED], issuerIdentifier [REDACTED], encryptionVersion=EV_ECC_v2 Response: 500 Internal Server Error (latency ~0.41s) Timestamp: 2025.08.21_14-01-47+0200 Observation Provisioning succeeds with Mastercard but consistently fails with VISA. The GET issuerProvisioningCertificates succeeds; the POST …/cards returns 500. Request Could you please: Provide internal error details for Request ID F29B73CA-CDDE-4C0C-9F40-B87AE006FDDD (and/or Conversation ID e12c64c9a0b54981adfad8d00800d836), Confirm whether the 500 originates before or after the broker’s call to VTS (Visa Token Service), and Validate that our app/merchant/issuer configuration is fully enabled for VISA push provisioning in our region. Attached privately: sysdiagnose with full traces (can share via secure channel upon request). Kind regards, Martin

Hi everyone, I’m developing an iOS app for fundraising, similar to platforms like JustGiving. The app will allow multiple charities to register and receive donations directly into their Stripe accounts using Stripe Connect. Given Apple’s strict guidelines, I want to make sure I address the following: How can I ensure compliance with App Store guidelines for apps that facilitate donations to multiple charities? Are there specific requirements for verifying charities or disclosing fundraising information within the app? Any tips for providing sufficient documentation during the App Store submission to avoid delays or rejection? I’d really appreciate advice from anyone who has experience with similar projects or navigating Apple’s review process for apps involving fundraising and third-party payments. Thanks in advance!

Hello, I have had a problem with Transaction shortcut automation since last month, the automation does not work anymore. Whenever a transaction is done, I tap in the notification to run the automation but always gives the error "Automation failed". I can confirm the automation worked last month but suddenly it is not working anymore. Below is the screenshort of the error and the other image is how it appeared in numbers when running the automation. As you can see, in Jan 8th worked fine (that is why the full name of the card appears). Actually, the other rows are from another shortcut that I have. I would really appreciate if anyone has any insights about that, or if this happened to you as well. Thanks in advance! Arnold

we are experiencing an issue when making an HTTP call to: "https://apple-pay-gateway-cert.apple.com/paymentservices/registerMerchant". The response we are receiving back is HTTP Status Code 401 Unauthorized. We noticed the issues started around "Jan 24, 2025 at 9:51:46.327 am" and is still carrying on. Some other examples of when the calls failed: Jan 27, 2025 at 3:04:31.387 pm Jan 27, 2025 at 9:46:04.068 am Jan 27, 2025 at 3:36 pm All of the above dates and times are UK GMT +0 times. As the problem is around HTTP status code of 401 Unauthorised its tough to show what's actually happening. Like I stated above everything was working correctly before the 24th of Jan and nothing has changed or been modified on our side. I have even tried to do the following: Use the first set of Certs to perform a test Still returns 401 Delete a Cert and re generating them from scratch to perform a test with those set of Certs Still returns 401 I have just tried to process another HTTP call to the paymentservices/registerMerchant and I could inspect the headers of the request and im hoping this helps in your investigation. Headers: x-keystone-correlationid = 8f9a3c16-f78f-4f9b-9484-63190ef14a77 Date = Tue, 28 Jan 2025 10:00:43 GMT x-envoy-upstream-service-time = 4 x-apay-service-response-details = via_upstream We also found an article that has us a bit worried about this issue. Article here: https://developer.apple.com/news/?id=2x8awlvm States that Apple/Apple Pay will be making some changes to the ciphers in the coming months. With this article and the issues we seeing on Sandbox Environment we are worried that come the 4th of February as stated in the article that our Production Environment will be effected and we will stop being able to use Apple Pay so that gives us about a week to fix any issues/change code that might come out of it. Please could you come back with some information around the Article posted and if our Production Environment would be impacted.

We are encountering an issue where Apple Pay shows an unexpected popup with a message and an "OK" button when confirming a payment (after double-tapping the power button). This issue began appearing last week without any changes to the codebase or configurations. Steps to Reproduce: Open the app and initiate an Apple Pay payment. Add a valid card if not already present. Confirm the payment using the side button (double-tap). Instead of completing the transaction, a popup appears with a generic message and an "OK" button. Expected Behavior: Apple Pay should process the payment and provide a confirmation or error based on the transaction status. Actual Behavior: A popup appears with a generic title and an “OK” button. The transaction is not processed. Environment Details: Platform: iOS Apple Pay integration has been functioning correctly for years No recent updates to Apple Pay-related code or configuration Configurations Checked: App Identifier is correctly set with the bundle ID Apple Pay Payment Processing is enabled in the App ID configuration Correct Merchant ID is selected and matches in Xcode capabilities *.entitlements file contains correct Apple Pay entitlement Payment Processing Certificates are valid and in place Additional Notes: The issue appeared suddenly without any modifications to the app. We suspect it may be due to external changes (e.g., Apple system update or merchant validation issue). Please advise on any further steps we can take to diagnose or resolve this issue.

I am somewhat of a beginner in mobile app development. I have some questions about IAP and commissions. One of my clients has a website that basically acts as the middle man which connects the trainers and participants. Basically, the trainers pay my client a subscription fee and they can list the kind of trainings they have to offer (ex. cardio, weight lifting, ...etc.). These trainings can be one-to-one, one-to-many, or one-to-few depending on the trainers. When the participants see something that they like, they would make a payment directly to the trainers via the website. To save time, we will probably do some kind of webview app. Having said all these, my questions are as follows, As far as the IAP is concerned, can the payments between the trainers and the participants use third party payment method and ONLY the subscription fee from the trainers to the client use the storeKit/Apple IAP plugin? If the answer to the question above is Yes (i.e. using Apple IAP for subscription only but use a third party payment for the transactions between the trainers and the participants), does it mean that the commissions ONLY apply on the subscription fees and NOT the payments between the trainers and the participants? If the answer to Question 1 is No (i.e. ALL the payments have to go through Apple IAP), the commissions would apply to both the payments between the trainers and the participants and the monthly subscription payments, right? In this case though, to my understanding, when using the Apple IAP plugin, essentially, all the payments go to Apple temporarily. After taking out the commissions, the payments would be released to the bank account on file with the App Store within 45 days of the last day of the fiscal month in which the transaction was completed. Am I correct? And if so, as far as the business model on the App is concerned, my client would collect the money released from Apple and then distribute the money to the appropriate trainers. Am I correct?

Hi - I have a question. I am trying to understand when Apple Pay will be available on non-IOS desktop devices (specifically Google Chrome). I was hoping to understand better the process, specifically the following: How can I get the Apple Pay QR code installed on my desktop checkout page on Google Chrome? How long does this process usually take? If I work with Stripe, do I need to get approval from them to install the Apple QR code onto my Google Chrome checkout page? Is this readily available to all merchants (i.e., installing Apple Pay on Google Chrome)/ I have not seen this on any other checkout pages yet. Are there any examples you could point me to of merchants that have installed Apple Pay onto non-IOS desktop so I could trial the process (i.e., a list of existing merchants that have put the QR code onto their Google Chrome checkout pages)?

I'm working on adding Apple Pay to my web site and I'm getting this error when the element loads. InvalidAccessError: Trying to start an Apple Pay session from an insecure document. Do I need HTTPS on my development site? I have it on my production site, but I've never enabled it for dev. If so, will it work with a self-signed certificate? If not, what does this error mean? How can I resolve it?

Hello everyone. I encountered a problem when integrating Apple Pay. I obtained all the renewal orders through the Apple interface, and their purchaseDate is 8 hours later than the actual payment time. Why is this happening? According to the documentation, the purchaseDate value provided by Apple is a millisecond timestamp that represents the actual payment time of the user, so theoretically there shouldn’t be any timezone issues. This works well in client-initiated subscriptions, but in renewal scenarios, the purchaseDate becomes unreliable. Could this be due to some configuration in the configuration center? For example, I actually received an Apple notification at 1746686911000 (2025-05-08 06:48:31 Etc/GMT). However, the data returned by the Apple interface is as shown below: { "appAccountToken": "xxxx", "bundleId": "xxxx", "currency": "GBP", "environment": "Production", "expiresDate": 1762616831000, "inAppOwnershipType": "PURCHASED", "isUpgraded": false, "offerDiscountType": "", "offerIdentifier": "", "offerType": 0, "originalPurchaseDate": 1746456432000, "originalTransactionId": "320002311698411", "price": 39990, "productId": "xxxx", "purchaseDate": 1746715631000, "quantity": 1, "revocationDate": 0, "revocationReason": 0, "signedDate": 1746687092825, "storefront": "GBR", "storefrontId": "xxxx", "subscriptionGroupIdentifier": "xxxx", "transactionId": "320002315815857", "transactionReason": "RENEWAL", "type": "Auto-Renewable Subscription", "webOrderLineItemId": "320001062124562" } You can see that the purchaseDate is 1746715631000 (2025-05-08 14:48:31 Etc/GMT), which is even later than the current time. Can someone explain this behavior that is inconsistent with the documentation, or did I do something wrong? I would be very grateful for any help anyone can provide.

Hello, we have problem. Kind regards, -Martin

I'm trying to upload my app with Tap to Pay on iPhone functionality. However, I'm getting error message "Profile doesn't include com.apple.developer.proximity-reader.payment.acceptance entitlement." I've confirmed many times that I have the distribution profile with this capability. Any idea what might be the issue? The development environment works perfectly.

To continue your enrollment, complete your purchase now But when I tried to purchase I am not able to pay

I am adding Apple Pay to my eCommerce site and I am having a lot of difficulty with the PaymentsRequest API in Microsoft Edge browser. I have a partial implementation that displays the Apple Pay button and creates a PaymentRequest when the button is clicked. That's all. On Safari, this is enough to display the Apple Pay dialog. The process doesn't proceed further because I haven't implemented a handler for the merchantvalidation event. With Chrome on a Mac, the behavior is the same, I can scan the code and see the Apple Pay dialog. On Microsoft Edge, I never see the code to scan. In my web console, I'm seeing errors like InvalidStateError: Failed to execute 'canMakePayment' on 'PaymentRequest': Cannot query payment request and NotSupportedError: The payment method "https://apple.com/apple-pay" is not supported. No "Link: rel=payment-method-manifest" HTTP header found at "https://www.apple.com/apple-pay/" Is Apple Pay not supported on Windows? I see the demo site here, which gets farther than I have gotten. It does display the scan code, but payment still never completes. I see the same payment-method-manifest error in the console. If Apple Pay is not supported on any PCs other than Macs, is there any reason to use the PaymentRequest API instead of Apple Pay JS? I started digging into the W3C standards and it turns out that merchantvalidation event is deprecated. Chrome on Mac does catch it, so it seems like it's supported there. But I have concerns about the long term future. Is it going to remain supported? If so, I would imagine that the interface could change. It seems like the only benefit of the W3C PaymentRequest API is that Mac users with non-Safari browsers may still be able to use Apple Pay. In theory, that's something I'd still like to support, even if it's only a small number of users, but I only have time for one integration right now, and I need to pick the best one. How much faith should I have in the W3C PaymentRequest API? Is it reasonable to pursue it with the goal of including all Mac users regardless of browser? Or is it likely a dead API and I should stick to Apple Pay JS instead to provide a better experience to Safari users? It also looks like the PaymentRequest API isn't fully finalized yet, so maybe that's the source of my issues. Maybe I should just use Apple Pay JS for now with an eye to supporting PaymentRequest when the spec is finalized. I greatly appreciate your input.

When integrating the Wallet Extension, after clicking my app icon from the "From Apps on Your iPhone" list, I encountered the message: "Cannot Add Card. '***' is not responding. Wait a few minutes and try again. If the problem continues, contact the card issuer's customer service" instead of the configured login page appearing as expected. What could be causing this issue, and how should I resolve it?

Hello, we are developing in app provisioning of our American Express network cards. After clicking add to apple wallet in our app, I launch the PKAddPaymentPassViewController and click next. It loads for a few seconds and then I get: [<private>] ProvisioningOperationComposer: Step '<private>' failed with error Error Domain=PKProvisioningErrorDomain Code=5 UserInfo={PKErrorHTTPResponseStatusCodeKey=500} Does anyone have any insight on what this error means?