Device Management

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Allow administrators to securely and remotely configure enrolled devices using Device Management.

Device Management Documentation

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macOS 12.6 LightsOutManagement; address already in use
Hello together, I'm currently trying to implement a simple way to use the new LOM commands for our new mac infrastructure. My MDM sollution is a custom instance of MicroMDM. MDM profiles are working fine, but when I send a https://developer.apple.com/documentation/devicemanagement/lom_device_request_command with any command (Reset, PowerON, PowerOFF), then it doesn't reset/restart/start the target Mac. Host X has a device profile and host Y a controller profile. Host/Mac Y = fe80::YYYY:YYYY:YYYY:8608 Host/Mac X = fe80::XX:XXXX:XXXX:cfab Now, if I send a LOM request for Mac Y to reset Mac X, I get the error "Address already in use" on Mac X (logs via log stream) log stream (private logs) And wireshark on Mac X shows there is traffic, but MacX does not respond to anything, not even tcp syn packages. This error is really weird, because there are no special ports running on that mac and I don't know what Port lightsoutmanagementd tries to listen to. lsof | grep LISTEN | grep -i ipv6 launchd 1 root 7u IPv6 0x457f571ac3303fd7 0t0 TCP *:ssh (LISTEN) launchd 1 root 11u IPv6 0x457f571ac33015d7 0t0 TCP *:rfb (LISTEN) launchd 1 root 27u IPv6 0x457f571ac3303fd7 0t0 TCP *:ssh (LISTEN) lightsout 112 root 4u IPv6 0x457f571ac3302ad7 0t0 TCP *:55555 (LISTEN) kdc 143 root 5u IPv6 0x457f571ac33023d7 0t0 TCP *:kerberos (LISTEN) screensha 403 root fp.u IPv6 0x457f571ac33015d7 0t0 TCP *:rfb (LISTEN) (fileport=0x2103) screensha 403 root 3u IPv6 0x457f571ac33015d7 0t0 TCP *:rfb (LISTEN) ARDAgent 535 devops 9u IPv6 0x457f571ac33031d7 0t0 TCP *:net-assistant (LISTEN) Did anyone have the same problem, or maybe can hint me in the right direction? I currently don't have a clue, what I can do next.
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1.3k
Mar ’26
Intune MAM Files app exception
Hi all, I'm implementing Intune MAM to secure applications on iOS. However, I need my users to be able to save files (e.g. attachments in an email in the Outlook app) to iOS Files. To do so, I'm trying to put Files in exception of my Intune MAM policy and I need to obtain the Files "CFBundleURLSchemes" value from the info.plist file of the Files app. I'm not able to get that information. Are any of you able to get that somehow? Thanks!
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800
Oct ’25
App whitelist profile working on supervised iPhone, but not on paired Watch
Hello, I’ve run into an issue with a configuration profile on my supervised iPhone. I’m wondering if anyone here might be able to help? The profile contains the allowListedAppBundleIDs key within the restrictions payload. My Apple Watch is paired with the iPhone. The iPhone was supervised manually with Apple Configurator, hence the Apple Watch has not been directly supervised itself. The profile works completely as expected when installed on the phone. As soon as the profile is installed on the iPhone, I can witness the apps on the Apple Watch rearrange themselves as some apps are hidden. So clearly the profile is applying its restrictions to the Apple Watch to some degree. My issue however is that apps listed in the whitelist are hidden from the Watch. The apps that are missing from my Watch are Walkie Talkie, Find My Items, Find My Friends, Messages, Alarm, Remote, Now Playing, Sleep, Meditation and Heart Rate. This is despite the following bundle IDs being listed in the whitelist array: com.apple.findmy.findpeople, com.apple.findmy.finddevices, com.apple.HeartRate, com.apple.SessionTrackerApp, com.apple.NanoWorldClock, com.apple.findmy.finditems, com.apple.Mind, com.apple.NanoOxygenSaturation, com.apple.watchmemojieditor com.apple.NanoSleep com.apple.NanoNowPlaying com.apple.noise com.apple.tincan com.apple.NanoRemote com.apple.NanoAlarm com.apple.private.NanoTimer com.apple.NanoStopwatch I’ve done some testing, but not sure what I’ve found really. I’ve so far identified 3 scenarios. Scenario 1: I have the whitelist profile installed on the iPhone. I download an app that appears in the whitelist from my watch (or at least its iPhone version does). The apps show up on the iPhone automatically and can be launched there. These apps cannot be launched on the watch. Scenario 2: I downloaded a few apps to my watch, that didn’t automatically install on my iPhone at the same time. They were on the whitelist. These ones couldn’t be launched from my Watch. I then downloaded them to the iPhone and they could be launched there (since they were on the whitelist). Scenario 3: A couple of 3rd party apps on the whitelist could be downloaded and launched from the watch with the whitelist installed. It seems as though there are different kinds of Apple Watch app and this is what I’ve read elsewhere. First of all there are Watch-only apps, which do not automatically install a companion iPhone app. Secondly there are companion apps, which when installed from the Watch App Store download their companion app to the iPhone in the background. Someone please correct me - I’m bound to be overlooking something here. So maybe the apps that when installed from Watch automatically install on iPhone and can only be launched from the iPhone have a separate bundle ID for their Watch app which I haven’t included? Apps that are on the whitelist AND do not automatically install an iPhone app AND can be launched from the Watch, include: solstice What3words So maybe these do not need a companion app, but have the same Bundle ID as their iPhone app? However, I’m still not sure why many stock Apple Watch apps are missing from the Watch…. The most obvious answer is that I’ve got their Bundle IDs wrong, but I don’t think I have given I extracted the bundle IDs from the App Store pages of the Apple WatchOS apps. I noticed at this Apple Support page (https://support.apple.com/en-gb/guide/deployment/dep34c5cd30f/1/web/1.0) that there is no mention of whitelisting or blacklisting apps on WatchOS using MDM, yet something definitely happens on the watch when the configuration profile is installed on the iPhone. Furthermore, if I tap on a configuration profile, which comprises a blacklist, on my iPhone it will ask me if I want to install it on the iPhone or Watch. The same pop-up question doesn’t happen when the profile contains a whitelist. All this to say, I’m massively confused as to why I can’t get this working. I’d really appreciate anyone’s advice which is bound to be expert. Thank you
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1.7k
Sep ’25
Managing order of Transparent Proxies from MDM like JAMF
There could be a case where-in multiple transparent proxies might exist in the system (for ex., Cisco AnyConnect, GlobalProtect, etc). We want to know if there is a way to order transparent proxies so that the desired transparent proxy gets the request first. During our research, we found a resource which talks about ordering transparent proxies through MDM. https://developer.apple.com/documentation/devicemanagement/vpn/transparentproxy Using this reference, we tried to create a profile and push it through JAMF. Below is the profile that we created and pushed with JAMF. Property List - <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>TransparentProxy</key> <array> <dict> <key>ProviderBundleIdentifier</key> <string>com.paloaltonetworks.GlobalProtect.client.extension</string> <key>Order</key> <string>1</string> </dict> <dict> <key>ProviderBundleIdentifier</key> <string>com.cisco.anyconnect.macos.acsockext</string> <key>Order</key> <string>2</string> </dict> <dict> <key>ProviderBundleIdentifier</key> <string>com.mydomain.transparentproxy</string> <key>Order</key> <string>3</string> </dict> </array> We are not sure if this is the right way to create the profile, though JAMF is not throwing any error while pushing this profile. We see this profile on the local machine as "/Library/Managed Preferences/com.apple.networking.vpn-transparent-list.plist". Is there a way to know if the profile took effect and the order of transparent proxies has changed. Thanks in advance.
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1.5k
Oct ’25
iOS 18 - Unable to receive files using AirDrop when "allowListedAppBundleIDs" restriction key is used
On a supervised device running iOS 18 without any AirDrop restrictions applied, when a profile with allowListedAppBundleIDs restriction key is installed, the AirDrop sound plays. But still the accept prompt does not appear, making it impossible to accept files. The prompt works as expected on iOS 18 devices to which the allowListedAppBundleIDs restriction is not installed. This issue occurs only on supervised iOS 18 devices to which the allowListedAppBundleIDs restriction is being applied. Device must be in iOS 18 version > Install the (allowListedAppBundleIDs restriction) profile with the device > Try to AirDrop files to the managed device. The expected result is that the accept prompt must pop up but it does not appear. This issue is occurring irrespective of any Whitelisted bundle ID being added to the allowListedAppBundleIDs restriction profile. Have attached a few Whitelisted bundle ID here com.talentlms.talentlms.ios.beta, com.maxaccel.safetrack, com.manageengine.mdm.iosagent, com.apple.weather, com.apple.mobilenotes, gov.dot.phmsa.erg2, com.apple.calculator, com.manageengine.mdm.iosagent, com.apple.webapp, com.apple.CoreCDPUI.localSecretPrompt etc. Have raised a Feedback request (FB15709399) with sysdiagnose logs and a short video on the issue.
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2k
Sep ’25
Problems deploying enterprise app (ASDErrorDomain error 854)
We are experiencing a lot of problems deploying an enterprise app for in-house use since late January. All our iPads are managed by an MDM solution. It can take 10 or more attempts to successfully deploy the app. The deployment usually fails with the message "ASDErrorDomain error 854" among other messages. The company providing the MDM solution has no idea what causes this message or what it means. I suspect the error message is not generated by the MDM solutiion but rather gets passed through from iOS. After many attempts the installation may succeed suddenly, though, and the apps works as expected, but this may take weeks. I have not done any changes to my development system. 'I am running XCode 15.3 with SDK version 17.4, the iPads are on iOS 18.3
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226
May ’25
MDM profile for a binary with multiple signatures
Hello, we use an MDM profile that enables FDA for our program. The Identifier is set to be the path to our program. We'd like to have a profile that allows multiple CodeSignatures. Our older programs are signed with a different certificate than the current ones. We tried deploying 2 profiles (one for the 'old certificate' signed binary and the other for the 'new certificate' signed binary). But it looks like that MacOS accepts only one. I have also tried to use ProfileCreator to generate a profile with 2 entries, but it fails to do it. Manually editing the XML file and adding new entries does not work either. I'd like to know if there's a workaround for this issue.
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1.8k
Mar ’26
AppleIntelligence機能の制限ペイロードについて
私は現在Intuneを使ったAppleIntelligenceの機能制限方法を調査しております。 AppleIntelligenceの機能のうち、以下5点を制御したく、その方法について教えてほしいです。 ・作文ツール ・Gen文字 ・写真(クリーンアップ機能等) ・さまたげ低減モード(通知の要約・優先順位機能含む) ・ChatGPTのサインイン(同期)・使用 今回ここに聞いた経緯としては、Microsoft社に本調査の確認をとったところ、 「制御後のデバイスの動作についてはAppleのペイロードを使用した制限のため、Appleに確認をとってほしい」 と伝えられたからです。 以下サイトではIntuneのAppleIntelligence機能の制御項目(MDM)が17項目ありますが、 ところどころ実動作について文章では理解ができない部分がありました。 ・https://techcommunity.microsoft.com/blog/intunecustomersuccess/microsoft-intune-support-for-apple-intelligence/4254037 AppleDeveloperサポートにも確認をとりましたが、以下サイトを紹介のみで、 特に追加の情報はありませんでした。 ・https://developer.apple.com/documentation/devicemanagement/restrictions 上記5機能を制限するためにはどの制限項目を使用すればよいでしょうか。
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216
May ’25
Web View Not Working in MDM ABM Enrollment for Apple TV
During MDM Automated Device Enrollment of Apple TV, the web view defined by configuration_web_url is not working. We are using the web view to display the usage policy for all devices. While the web view functions correctly for other devices, it is resulting in an error specifically for Apple TV. Could you please clarify whether Apple plans to implement support for this feature on Apple TV in the future or if it will not be supported? Referring to configuration_web_url in: https://developer.apple.com/documentation/devicemanagement/profile
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334
May ’25
allowCamera on Unsupervised devices
Is there any mechanism to restrict camera usage on a user-owned device, once they have opted in, consented to the restriction, and installed a management profile? Documentation suggests it was possible with allowCamera, but has be deprecated on unsupervised devices. Am I understanding correctly that it's simply not possible anymore unless the device is supervised?
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345
May ’25
Duplicated SCEP client certificates on iOS device
I am having an issue with duplicated SCEP client certificates on an iOS device. We deployed an SCEP profile via MDM, then deleted and redeployed it via MDM. In Settings > General > VPN & Device Management, only one SCEP profile is visible. However, Safari shows duplicated certificates when a server requests a client certificate. We have tried removing the cert profile on MDM and unenrolling the device from MDM, but only the latest certificate got removed, leaving previous ones stuck on the device or in the Safari app. We have found no way to remove these duplicated certificates other than factory reset the devices. This appears to be a potential iOS bug affecting certificate cleanup. We need assistance to resolve this issue. Also, the issue is difficult to reproduce but has happened to a number of our managed devices.
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159
May ’25
Apple SCEP Clients Can’t Process FIPS‑Compliant RSA‑OAEP EnvelopedData
We are currently working on a SCEP server implementation that operates in FIPS-approved mode. In this mode, RSA PKCS#1 v1.5 encryption is disallowed due to compliance requirements, and only FIPS-approved padding schemes such as RSA-OAEP are permitted. However, we have observed that the SCEP client functionality on Apple devices currently does not support RSA-OAEP for CMS EnvelopedData decryption. This creates a challenge for us in ensuring FIPS compliance while maintaining compatibility with Apple devices during certificate enrollment through SCEP. We would appreciate your guidance on the following: Are there any alternative FIPS-approved encryption algorithms or configurations supported by Apple devices for SCEP CMS EnvelopedData decryption? Is there any plan or timeline for future support of RSA-OAEP on Apple platforms for this use case? Feedback raised along with sysdiagnose logs as well : FB17655410
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1.2k
Feb ’26
No such module 'DeviceManagement'
I'm working on the companion iOS app for my purpose-built MDM system. when I use the following in a .swift file: import DeviceManagement I get the build issue: No such module 'DeviceManagement' When I attempt to add the framework in the Frameworks, Libraries, and Embedded Content settings, DeviceManagement doesn't even show up in the available frameworks. Alll the documentation I can find suggests that is the correct framework to import, but I'm new to this and not sure if I'm just missing something. Some AI help is suggesting that the culprit might be v16.x of Xcode, but I don't know enough to prove that correct or not. Any ideas on why Xcode believes there is no such module? Is there documentation that might help me learn how to make that framework available for my project?
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Jun ’25
VPN ondemand action -> Disconnect not working properly
In Device management profile, VPN.VPN.OnDemandRulesElement Action->Disconnect Example payload: OnDemandEnabled1OnDemandRules ActionDisconnectInterfaceMatchCellular When install my vpn payload with above configuration, I was unable to connect vpn manually when i try with wifi interface Based on the doc, VPN should tear down when i connect with specific type interface(here cellular) i was unable to connec the vpn when i'm in cellular network good but when i connect to wifi still the same is happening. Is this a bug? tried in ios 18
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164
May ’25
macOS login issue with federation
We have couple of devices that are registered into Platform SSO, and we have been noticing an issue when the user tried to login. After the users enters the password and hit the return key nothing happens, they need to hit the return key probably 10-15 times in order for the login to happen, the password entered is the correct one and it's just that hitting the return key doesn't invoke the login. On checking the log of the device one unusual thing that we noticed as compared to a different device where the login is working in a single go is that the AppSSOAgent or AppSSODaemon process were not getting invoked
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400
Oct ’25
Apple iPad Air device failing to enroll through ABM with "failed to retrieve configuration" error
Apple iPad Air device failing to enroll through ABM with "failed to retrieve configuration" error. This error occurs while reaching Apple ABM for fetching MDM server enrollment details. When we checked console logs when enrolling the device we found following error: ​default 13:54:07.229022+1000 teslad Error: Error Domain=MCCloudConfigurationErrorDomain Code=34004 "The cloud configuration server is unavailable or busy." UserInfo={NSLocalizedDescription=The cloud configuration server is unavailable or busy., CloudConfigurationErrorType=CloudConfigurationFatalError} default 13:54:07.229120+1000 Setup Service completed default 13:54:07.230096+1000 Setup Could not retrieve cloud configuration. Error: <Error domain: MCCloudConfigErrorDomain, code 33001>\ Feedback raised along with screenshot and console logs as well : FB17785513. Please analyse this issue and reply back to us.
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Jun ’25
GetToken for service type com.apple.maid is not working
I have created a jwt token with headers { 'typ': 'JWT', 'alg': 'RS256' } and claim as : { 'iss': dep server UUID from Accounts call, 'iat': epoc time in seconds, 'jti': random uuid, 'service_type': 'com.apple.maid' } And signed the token with private key created during DEP MDM server creation. On the device I see Verification error when tried to login with Managed Apple account. In ABM, Access management setting was set to Managed Devices /Supervised only. Any help would be appreciated.
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127
Jun ’25
macOS 12.6 LightsOutManagement; address already in use
Hello together, I'm currently trying to implement a simple way to use the new LOM commands for our new mac infrastructure. My MDM sollution is a custom instance of MicroMDM. MDM profiles are working fine, but when I send a https://developer.apple.com/documentation/devicemanagement/lom_device_request_command with any command (Reset, PowerON, PowerOFF), then it doesn't reset/restart/start the target Mac. Host X has a device profile and host Y a controller profile. Host/Mac Y = fe80::YYYY:YYYY:YYYY:8608 Host/Mac X = fe80::XX:XXXX:XXXX:cfab Now, if I send a LOM request for Mac Y to reset Mac X, I get the error "Address already in use" on Mac X (logs via log stream) log stream (private logs) And wireshark on Mac X shows there is traffic, but MacX does not respond to anything, not even tcp syn packages. This error is really weird, because there are no special ports running on that mac and I don't know what Port lightsoutmanagementd tries to listen to. lsof | grep LISTEN | grep -i ipv6 launchd 1 root 7u IPv6 0x457f571ac3303fd7 0t0 TCP *:ssh (LISTEN) launchd 1 root 11u IPv6 0x457f571ac33015d7 0t0 TCP *:rfb (LISTEN) launchd 1 root 27u IPv6 0x457f571ac3303fd7 0t0 TCP *:ssh (LISTEN) lightsout 112 root 4u IPv6 0x457f571ac3302ad7 0t0 TCP *:55555 (LISTEN) kdc 143 root 5u IPv6 0x457f571ac33023d7 0t0 TCP *:kerberos (LISTEN) screensha 403 root fp.u IPv6 0x457f571ac33015d7 0t0 TCP *:rfb (LISTEN) (fileport=0x2103) screensha 403 root 3u IPv6 0x457f571ac33015d7 0t0 TCP *:rfb (LISTEN) ARDAgent 535 devops 9u IPv6 0x457f571ac33031d7 0t0 TCP *:net-assistant (LISTEN) Did anyone have the same problem, or maybe can hint me in the right direction? I currently don't have a clue, what I can do next.
Replies
1
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0
Views
1.3k
Activity
Mar ’26
How do I check whether DDM is enabled?
Is there a way to check if DDM(Declarative Device Management) is enabled on a device?
Replies
3
Boosts
0
Views
1.1k
Activity
May ’25
Intune MAM Files app exception
Hi all, I'm implementing Intune MAM to secure applications on iOS. However, I need my users to be able to save files (e.g. attachments in an email in the Outlook app) to iOS Files. To do so, I'm trying to put Files in exception of my Intune MAM policy and I need to obtain the Files "CFBundleURLSchemes" value from the info.plist file of the Files app. I'm not able to get that information. Are any of you able to get that somehow? Thanks!
Replies
1
Boosts
0
Views
800
Activity
Oct ’25
App whitelist profile working on supervised iPhone, but not on paired Watch
Hello, I’ve run into an issue with a configuration profile on my supervised iPhone. I’m wondering if anyone here might be able to help? The profile contains the allowListedAppBundleIDs key within the restrictions payload. My Apple Watch is paired with the iPhone. The iPhone was supervised manually with Apple Configurator, hence the Apple Watch has not been directly supervised itself. The profile works completely as expected when installed on the phone. As soon as the profile is installed on the iPhone, I can witness the apps on the Apple Watch rearrange themselves as some apps are hidden. So clearly the profile is applying its restrictions to the Apple Watch to some degree. My issue however is that apps listed in the whitelist are hidden from the Watch. The apps that are missing from my Watch are Walkie Talkie, Find My Items, Find My Friends, Messages, Alarm, Remote, Now Playing, Sleep, Meditation and Heart Rate. This is despite the following bundle IDs being listed in the whitelist array: com.apple.findmy.findpeople, com.apple.findmy.finddevices, com.apple.HeartRate, com.apple.SessionTrackerApp, com.apple.NanoWorldClock, com.apple.findmy.finditems, com.apple.Mind, com.apple.NanoOxygenSaturation, com.apple.watchmemojieditor com.apple.NanoSleep com.apple.NanoNowPlaying com.apple.noise com.apple.tincan com.apple.NanoRemote com.apple.NanoAlarm com.apple.private.NanoTimer com.apple.NanoStopwatch I’ve done some testing, but not sure what I’ve found really. I’ve so far identified 3 scenarios. Scenario 1: I have the whitelist profile installed on the iPhone. I download an app that appears in the whitelist from my watch (or at least its iPhone version does). The apps show up on the iPhone automatically and can be launched there. These apps cannot be launched on the watch. Scenario 2: I downloaded a few apps to my watch, that didn’t automatically install on my iPhone at the same time. They were on the whitelist. These ones couldn’t be launched from my Watch. I then downloaded them to the iPhone and they could be launched there (since they were on the whitelist). Scenario 3: A couple of 3rd party apps on the whitelist could be downloaded and launched from the watch with the whitelist installed. It seems as though there are different kinds of Apple Watch app and this is what I’ve read elsewhere. First of all there are Watch-only apps, which do not automatically install a companion iPhone app. Secondly there are companion apps, which when installed from the Watch App Store download their companion app to the iPhone in the background. Someone please correct me - I’m bound to be overlooking something here. So maybe the apps that when installed from Watch automatically install on iPhone and can only be launched from the iPhone have a separate bundle ID for their Watch app which I haven’t included? Apps that are on the whitelist AND do not automatically install an iPhone app AND can be launched from the Watch, include: solstice What3words So maybe these do not need a companion app, but have the same Bundle ID as their iPhone app? However, I’m still not sure why many stock Apple Watch apps are missing from the Watch…. The most obvious answer is that I’ve got their Bundle IDs wrong, but I don’t think I have given I extracted the bundle IDs from the App Store pages of the Apple WatchOS apps. I noticed at this Apple Support page (https://support.apple.com/en-gb/guide/deployment/dep34c5cd30f/1/web/1.0) that there is no mention of whitelisting or blacklisting apps on WatchOS using MDM, yet something definitely happens on the watch when the configuration profile is installed on the iPhone. Furthermore, if I tap on a configuration profile, which comprises a blacklist, on my iPhone it will ask me if I want to install it on the iPhone or Watch. The same pop-up question doesn’t happen when the profile contains a whitelist. All this to say, I’m massively confused as to why I can’t get this working. I’d really appreciate anyone’s advice which is bound to be expert. Thank you
Replies
2
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2
Views
1.7k
Activity
Sep ’25
Managing order of Transparent Proxies from MDM like JAMF
There could be a case where-in multiple transparent proxies might exist in the system (for ex., Cisco AnyConnect, GlobalProtect, etc). We want to know if there is a way to order transparent proxies so that the desired transparent proxy gets the request first. During our research, we found a resource which talks about ordering transparent proxies through MDM. https://developer.apple.com/documentation/devicemanagement/vpn/transparentproxy Using this reference, we tried to create a profile and push it through JAMF. Below is the profile that we created and pushed with JAMF. Property List - &lt;?xml version="1.0" encoding="UTF-8"?&gt; &lt;!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"&gt; &lt;plist version="1.0"&gt; &lt;dict&gt; &lt;key&gt;TransparentProxy&lt;/key&gt; &lt;array&gt; &lt;dict&gt; &lt;key&gt;ProviderBundleIdentifier&lt;/key&gt; &lt;string&gt;com.paloaltonetworks.GlobalProtect.client.extension&lt;/string&gt; &lt;key&gt;Order&lt;/key&gt; &lt;string&gt;1&lt;/string&gt; &lt;/dict&gt; &lt;dict&gt; &lt;key&gt;ProviderBundleIdentifier&lt;/key&gt; &lt;string&gt;com.cisco.anyconnect.macos.acsockext&lt;/string&gt; &lt;key&gt;Order&lt;/key&gt; &lt;string&gt;2&lt;/string&gt; &lt;/dict&gt; &lt;dict&gt; &lt;key&gt;ProviderBundleIdentifier&lt;/key&gt; &lt;string&gt;com.mydomain.transparentproxy&lt;/string&gt; &lt;key&gt;Order&lt;/key&gt; &lt;string&gt;3&lt;/string&gt; &lt;/dict&gt; &lt;/array&gt; We are not sure if this is the right way to create the profile, though JAMF is not throwing any error while pushing this profile. We see this profile on the local machine as "/Library/Managed Preferences/com.apple.networking.vpn-transparent-list.plist". Is there a way to know if the profile took effect and the order of transparent proxies has changed. Thanks in advance.
Replies
3
Boosts
9
Views
1.5k
Activity
Oct ’25
iOS 18 - Unable to receive files using AirDrop when "allowListedAppBundleIDs" restriction key is used
On a supervised device running iOS 18 without any AirDrop restrictions applied, when a profile with allowListedAppBundleIDs restriction key is installed, the AirDrop sound plays. But still the accept prompt does not appear, making it impossible to accept files. The prompt works as expected on iOS 18 devices to which the allowListedAppBundleIDs restriction is not installed. This issue occurs only on supervised iOS 18 devices to which the allowListedAppBundleIDs restriction is being applied. Device must be in iOS 18 version > Install the (allowListedAppBundleIDs restriction) profile with the device > Try to AirDrop files to the managed device. The expected result is that the accept prompt must pop up but it does not appear. This issue is occurring irrespective of any Whitelisted bundle ID being added to the allowListedAppBundleIDs restriction profile. Have attached a few Whitelisted bundle ID here com.talentlms.talentlms.ios.beta, com.maxaccel.safetrack, com.manageengine.mdm.iosagent, com.apple.weather, com.apple.mobilenotes, gov.dot.phmsa.erg2, com.apple.calculator, com.manageengine.mdm.iosagent, com.apple.webapp, com.apple.CoreCDPUI.localSecretPrompt etc. Have raised a Feedback request (FB15709399) with sysdiagnose logs and a short video on the issue.
Replies
6
Boosts
4
Views
2k
Activity
Sep ’25
Problems deploying enterprise app (ASDErrorDomain error 854)
We are experiencing a lot of problems deploying an enterprise app for in-house use since late January. All our iPads are managed by an MDM solution. It can take 10 or more attempts to successfully deploy the app. The deployment usually fails with the message "ASDErrorDomain error 854" among other messages. The company providing the MDM solution has no idea what causes this message or what it means. I suspect the error message is not generated by the MDM solutiion but rather gets passed through from iOS. After many attempts the installation may succeed suddenly, though, and the apps works as expected, but this may take weeks. I have not done any changes to my development system. 'I am running XCode 15.3 with SDK version 17.4, the iPads are on iOS 18.3
Replies
1
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0
Views
226
Activity
May ’25
MDM profile for a binary with multiple signatures
Hello, we use an MDM profile that enables FDA for our program. The Identifier is set to be the path to our program. We'd like to have a profile that allows multiple CodeSignatures. Our older programs are signed with a different certificate than the current ones. We tried deploying 2 profiles (one for the 'old certificate' signed binary and the other for the 'new certificate' signed binary). But it looks like that MacOS accepts only one. I have also tried to use ProfileCreator to generate a profile with 2 entries, but it fails to do it. Manually editing the XML file and adding new entries does not work either. I'd like to know if there's a workaround for this issue.
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1.8k
Activity
Mar ’26
AppleIntelligence機能の制限ペイロードについて
私は現在Intuneを使ったAppleIntelligenceの機能制限方法を調査しております。 AppleIntelligenceの機能のうち、以下5点を制御したく、その方法について教えてほしいです。 ・作文ツール ・Gen文字 ・写真(クリーンアップ機能等) ・さまたげ低減モード(通知の要約・優先順位機能含む) ・ChatGPTのサインイン(同期)・使用 今回ここに聞いた経緯としては、Microsoft社に本調査の確認をとったところ、 「制御後のデバイスの動作についてはAppleのペイロードを使用した制限のため、Appleに確認をとってほしい」 と伝えられたからです。 以下サイトではIntuneのAppleIntelligence機能の制御項目(MDM)が17項目ありますが、 ところどころ実動作について文章では理解ができない部分がありました。 ・https://techcommunity.microsoft.com/blog/intunecustomersuccess/microsoft-intune-support-for-apple-intelligence/4254037 AppleDeveloperサポートにも確認をとりましたが、以下サイトを紹介のみで、 特に追加の情報はありませんでした。 ・https://developer.apple.com/documentation/devicemanagement/restrictions 上記5機能を制限するためにはどの制限項目を使用すればよいでしょうか。
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216
Activity
May ’25
Web View Not Working in MDM ABM Enrollment for Apple TV
During MDM Automated Device Enrollment of Apple TV, the web view defined by configuration_web_url is not working. We are using the web view to display the usage policy for all devices. While the web view functions correctly for other devices, it is resulting in an error specifically for Apple TV. Could you please clarify whether Apple plans to implement support for this feature on Apple TV in the future or if it will not be supported? Referring to configuration_web_url in: https://developer.apple.com/documentation/devicemanagement/profile
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334
Activity
May ’25
How to side load .ipa file on Mac
I want to side load a .ipa file from a Mac to iPhone connected to Mac via USB. I don't want to use ABM or enterprise account. Also these can be any number of unknown devices. Is there any way to set this up automatically?
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287
Activity
May ’25
Expiration Check Mechanism for iOS Provisioning Profiles
May I know the checking mechanism for the ios Provisioning profile? Is my Apple app distributed by MDM inside the organisation? If the Provisioning profile is expired , what is the behaviour when user run the App and how to perform the checking mechanism , is it performed at user client side device or Apple server via online access.
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152
Activity
May ’25
allowCamera on Unsupervised devices
Is there any mechanism to restrict camera usage on a user-owned device, once they have opted in, consented to the restriction, and installed a management profile? Documentation suggests it was possible with allowCamera, but has be deprecated on unsupervised devices. Am I understanding correctly that it's simply not possible anymore unless the device is supervised?
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2
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345
Activity
May ’25
Duplicated SCEP client certificates on iOS device
I am having an issue with duplicated SCEP client certificates on an iOS device. We deployed an SCEP profile via MDM, then deleted and redeployed it via MDM. In Settings > General > VPN & Device Management, only one SCEP profile is visible. However, Safari shows duplicated certificates when a server requests a client certificate. We have tried removing the cert profile on MDM and unenrolling the device from MDM, but only the latest certificate got removed, leaving previous ones stuck on the device or in the Safari app. We have found no way to remove these duplicated certificates other than factory reset the devices. This appears to be a potential iOS bug affecting certificate cleanup. We need assistance to resolve this issue. Also, the issue is difficult to reproduce but has happened to a number of our managed devices.
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159
Activity
May ’25
Apple SCEP Clients Can’t Process FIPS‑Compliant RSA‑OAEP EnvelopedData
We are currently working on a SCEP server implementation that operates in FIPS-approved mode. In this mode, RSA PKCS#1 v1.5 encryption is disallowed due to compliance requirements, and only FIPS-approved padding schemes such as RSA-OAEP are permitted. However, we have observed that the SCEP client functionality on Apple devices currently does not support RSA-OAEP for CMS EnvelopedData decryption. This creates a challenge for us in ensuring FIPS compliance while maintaining compatibility with Apple devices during certificate enrollment through SCEP. We would appreciate your guidance on the following: Are there any alternative FIPS-approved encryption algorithms or configurations supported by Apple devices for SCEP CMS EnvelopedData decryption? Is there any plan or timeline for future support of RSA-OAEP on Apple platforms for this use case? Feedback raised along with sysdiagnose logs as well : FB17655410
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Activity
Feb ’26
No such module 'DeviceManagement'
I'm working on the companion iOS app for my purpose-built MDM system. when I use the following in a .swift file: import DeviceManagement I get the build issue: No such module 'DeviceManagement' When I attempt to add the framework in the Frameworks, Libraries, and Embedded Content settings, DeviceManagement doesn't even show up in the available frameworks. Alll the documentation I can find suggests that is the correct framework to import, but I'm new to this and not sure if I'm just missing something. Some AI help is suggesting that the culprit might be v16.x of Xcode, but I don't know enough to prove that correct or not. Any ideas on why Xcode believes there is no such module? Is there documentation that might help me learn how to make that framework available for my project?
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3
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270
Activity
Jun ’25
VPN ondemand action -> Disconnect not working properly
In Device management profile, VPN.VPN.OnDemandRulesElement Action->Disconnect Example payload: OnDemandEnabled1OnDemandRules ActionDisconnectInterfaceMatchCellular When install my vpn payload with above configuration, I was unable to connect vpn manually when i try with wifi interface Based on the doc, VPN should tear down when i connect with specific type interface(here cellular) i was unable to connec the vpn when i'm in cellular network good but when i connect to wifi still the same is happening. Is this a bug? tried in ios 18
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164
Activity
May ’25
macOS login issue with federation
We have couple of devices that are registered into Platform SSO, and we have been noticing an issue when the user tried to login. After the users enters the password and hit the return key nothing happens, they need to hit the return key probably 10-15 times in order for the login to happen, the password entered is the correct one and it's just that hitting the return key doesn't invoke the login. On checking the log of the device one unusual thing that we noticed as compared to a different device where the login is working in a single go is that the AppSSOAgent or AppSSODaemon process were not getting invoked
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400
Activity
Oct ’25
Apple iPad Air device failing to enroll through ABM with "failed to retrieve configuration" error
Apple iPad Air device failing to enroll through ABM with "failed to retrieve configuration" error. This error occurs while reaching Apple ABM for fetching MDM server enrollment details. When we checked console logs when enrolling the device we found following error: ​default 13:54:07.229022+1000 teslad Error: Error Domain=MCCloudConfigurationErrorDomain Code=34004 "The cloud configuration server is unavailable or busy." UserInfo={NSLocalizedDescription=The cloud configuration server is unavailable or busy., CloudConfigurationErrorType=CloudConfigurationFatalError} default 13:54:07.229120+1000 Setup Service completed default 13:54:07.230096+1000 Setup Could not retrieve cloud configuration. Error: <Error domain: MCCloudConfigErrorDomain, code 33001>\ Feedback raised along with screenshot and console logs as well : FB17785513. Please analyse this issue and reply back to us.
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616
Activity
Jun ’25
GetToken for service type com.apple.maid is not working
I have created a jwt token with headers { 'typ': 'JWT', 'alg': 'RS256' } and claim as : { 'iss': dep server UUID from Accounts call, 'iat': epoc time in seconds, 'jti': random uuid, 'service_type': 'com.apple.maid' } And signed the token with private key created during DEP MDM server creation. On the device I see Verification error when tried to login with Managed Apple account. In ABM, Access management setting was set to Managed Devices /Supervised only. Any help would be appreciated.
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127
Activity
Jun ’25