Notarization

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Notarization is the process of scanning Developer ID-signed software for malicious components before distribution outside of the Mac App Store.

Notarization Documentation

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Notarize stuck "In Progress"
Hello, I've developed an application using Electron with JAVACRIPT. I have managed to deploy to both Windows and the web but having trouble deploying the application to my Mac users. It's my first time deploying an application for Mac but feel like I'm stuck at the last hurdle and out of ideas so I'm reaching out for help. My application is successfully signing but during the build and when my Notarize.js is running it seems to get stuck indefinitely. I can check and see the status of the Notarize attempts but they seem to be stuck "In Progress". Here are the logs. Successfully received submission history. history -------------------------------------------------- createdDate: 2025-01-06T00:59:45.245Z id: 1dc39b5f-fdca-4bf2-a6f6-fa793de2786e name: Popcorn-1.0.0.dmg status: In Progress -------------------------------------------------- createdDate: 2025-01-04T08:01:36.168Z id: c575b015-edd6-4e09-8da5-7ae09f4f67db name: Popcorn-1.0.0.dmg status: In Progress -------------------------------------------------- createdDate: 2025-01-03T08:30:31.528Z id: 570ae540-8cce-4418-ab09-7f6be33dc245 name: Popcorn-1.0.0.dmg status: In Progress -------------------------------------------------- createdDate: 2025-01-03T07:57:56.701Z id: 42748de8-026a-4663-9fd2-88c7608588d3 name: Popcorn-1.0.0.dmg status: In Progress -------------------------------------------------- createdDate: 2025-01-03T06:30:19.569Z id: 5140caa0-df14-491a-b148-82015f9856da name: popcorn.zip status: In Progress -------------------------------------------------- createdDate: 2025-01-03T05:56:28.916Z id: 535c6be1-4999-4b3e-9766-42512a8deb67 name: popcorn.zip status: In Progress -------------------------------------------------- createdDate: 2025-01-03T02:51:04.893Z id: ead2268c-62b2-4b4b-8850-c1cdb5313d6a name: popcorn.zip status: In Progress -------------------------------------------------- createdDate: 2025-01-03T01:50:51.954Z id: d0c44281-a788-4704-a057-4620d284516d name: popcorn.zip status: In Progress -------------------------------------------------- createdDate: 2025-01-03T00:48:54.445Z id: 3d13727c-06a3-49d7-902b-4001522107c3 name: Popcorn-1.0.0.dmg status: In Progress -------------------------------------------------- createdDate: 2025-01-02T13:35:26.715Z id: 1823a550-a9ff-467a-8a60-dd3e42305258 name: Popcorn-1.0.0.dmg status: In Progress -------------------------------------------------- createdDate: 2025-01-02T13:23:41.894Z id: cbc341a2-9a51-43d6-83ae-713443c84fec name: popcorn.zip status: In Progress -------------------------------------------------- createdDate: 2025-01-02T12:21:44.561Z id: 1af34419-655f-49b8-bea0-05b4232c46a7 name: Popcorn-1.0.0.dmg status: In Progress -------------------------------------------------- createdDate: 2025-01-02T11:34:03.732Z id: 8c4ab3b5-2ea9-4220-9667-94011bcf76fb name: popcorn.zip status: In Progress -------------------------------------------------- createdDate: 2025-01-02T11:19:16.052Z id: 093dfb8a-9058-417d-acd3-8ea5d0bb654a name: popcorn.zip status: In Progress -------------------------------------------------- createdDate: 2025-01-02T11:13:14.676Z id: 556b7c1c-d114-4717-b0f7-4f1614ada845 name: popcorn.zip status: In Progress -------------------------------------------------- createdDate: 2025-01-02T10:52:36.834Z id: ce3d3c8a-d218-4978-8757-2ca9d12aad76 name: popcorn.zip status: In Progress -------------------------------------------------- createdDate: 2025-01-02T09:27:13.535Z id: b65ec764-baab-444d-809b-e4242d70548b name: popcorn.zip status: In Progress -------------------------------------------------- createdDate: 2025-01-02T09:27:01.176Z id: be228acc-e6a2-48f2-937b-5b2962275052 name: popcorn.zip status: In Progress -------------------------------------------------- createdDate: 2025-01-02T09:19:19.182Z id: d99fc10b-c424-4d0c-a2aa-37a9e9165d91 name: Popcorn-1.0.0.dmg status: In Progress -------------------------------------------------- createdDate: 2025-01-02T08:55:43.064Z id: 2e7f8df7-9c0b-4dd0-8df7-8f3428c0bfa0 name: popcorn.zip status: In Progress -------------------------------------------------- createdDate: 2025-01-02T08:19:48.676Z id: 678355da-e413-4b1a-92a8-776a6ff6a055 name: popcorn.zip status: In Progress -------------------------------------------------- createdDate: 2025-01-02T07:58:48.278Z id: 8591f8d7-1d57-4e80-af90-d77190160a20 name: popcorn.zip status: In Progress -------------------------------------------------- createdDate: 2025-01-02T07:54:41.193Z id: f029dfeb-3f14-4f65-83e2-d9356ef6ac00 name: popcorn.zip status: In Progress -------------------------------------------------- createdDate: 2025-01-02T07:27:50.613Z id: 574f2563-d533-4885-947a-2f57170196af name: popcorn.zip status: In Progress -------------------------------------------------- createdDate: 2025-01-02T07:09:54.203Z id: 589f7f3a-d231-4911-8ad6-9d2c15a61ac0 name: popcorn.zip status: In Progress -------------------------------------------------- createdDate: 2025-01-02T05:39:02.574Z id: 9edd43de-6d14-4743-87fc-ab570bee7399 name: Popcorn.zip status: In Progress -------------------------------------------------- createdDate: 2025-01-02T04:36:12.342Z id: ba02116d-1aad-4521-8667-ad086b14c1cb name: Popcorn.zip status: In Progress -------------------------------------------------- createdDate: 2025-01-02T03:22:49.185Z id: b8585c81-b7f5-4c35-9bd6-62157c6ce4bc name: Popcorn.zip status: In Progress
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920
Oct ’25
Notarization takes more than a day
Hello everyone, I'm encountering significant delays with the notarization process for our Electron application using a newly created developer account. The process is taking an unusually long time (1-2 days), which is disrupting our workflow. Details: We've attempted notarization multiple times over the past 2 weeks. The process consistently takes 8+ hours before I typically abort it. (due going offline etc) Interestingly, when I check the notary history later, it shows the notarization was actually successful. Our application package is relatively large, which might be contributing to the delay (archive: 226 mb, app:800mb) Recent Examples: Current submission (still in progress): 52db12c3-4a54-4e14-9d77-e141d7f28227 Previous successful submission: 49273be6-3e13-4f3f-83a4-945114d899b9 Has anyone else experienced similar issues with notarizing applications? Are there any optimizations or best practices I should implement to reduce these processing times? I'm using the default notarization feature that comes with electron forge. Any suggestions or insights would be greatly appreciated!
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675
Mar ’25
Notarytool stuck at "In Progress"
Doing it multiple times (even hours apart) doesn't help. createdDate: 2025-03-14T13:58:40.397Z id: eb49f8a4-bee6-432b-87de-6b11ca9d392a name: panda-app-1.0.0-arm64.dmg status: In Progress -------------------------------------------------- createdDate: 2025-03-14T13:23:31.444Z id: f6f3c938-5356-434c-aba1-c425f18cb4a7 name: panda-app-1.0.0-arm64.dmg status: In Progress
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461
Mar ’25
Notarization via notarytool stuck “In Progress”
Hello everyone, I’m trying to notarize my macOS app (DockIt.zip) using the new notarytool CLI, but every submission remains in In Progress status forever, it never moves to Accepted or Rejected. I’ve tried multiple rebuilds, credential resets, and even the Xcode GUI method, but the result is the same. Environment • macOS 14.x • Xcode 15.x / Command-Line Tools 15.x • Apple ID: afonsocruz.dev@icloud.com (Team ID: 264Z9XKCT6) • Keychain profile: DockItCreds Steps taken 1. zip -r DockIt.zip DockIt.app 2. xcrun notarytool store-credentials DockItCreds --apple-id ... --team-id 264Z9XKCT6 3. xcrun notarytool submit DockIt.zip --keychain-profile DockItCreds --wait 4. xcrun notarytool history --keychain-profile DockItCreds History snapshot 167a9600-5c7c-4bc4-b984-dd967d30e161 (2025-05-19T11:37:59Z) – In Progress 7167f7c8-d448-4b35-9817-055009f2730a (2025-05-19T04:59:34Z) – In Progress 6ef0610a-595f-4c57-b0f2-f5fe783e8679 (2025-05-18T22:04:10Z) – In Progress bddde388-a34a-42c4-afb8-f06f2b0fe8fa (2025-05-17T10:24:07Z) – In Progress Questions Is it normal to stay “In Progress” for so long? Any recent service changes or outages? How can I get more detailed logs? Also, I'm still learning about macOS development and these steps! If there's something obvious and I was not able to see, please, take into consideration! Thanks!
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163
Jun ’25
notarization suddenly stuck for hours
I've been successfully notarizing my apps for a year or so now, with intermittent releases every so often, usually succeeding with notarization in a couple of minutes. These apps are all written in Python, but I worked through all the jank required to get them to notarize cleanly a while ago and have no issues since. Today I submitted a couple of builds which have been stuck for hours. They're just "in progress", so no logs I can look at, no emails or anything on my developer account page. How can I begin to debug this? Successfully received submission info createdDate: 2025-06-24T18:43:37.140Z id: 8d1a1ca9-f0ad-426f-a714-89aaf9e01a07 name: pinpal-2025.6.25.for-notarizing.app.zip status: In Progress I should note that in addition to the comment added within 10 minutes of creation of this issue, within the last day, we also have: https://developer.apple.com/forums/thread/789389 https://developer.apple.com/forums/thread/789599 https://developer.apple.com/forums/thread/789995 So it seems pretty likely something is going on on the backend.
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246
Jun ’25
Failed to notarize a "distribution" pkg
I'm building a custom macOS installer for my software, primarily using the builtin tools of codesign, pkgbuild, productbuild and xcrun. My product consist of a list of plugins and a CEP extension for the Adobe After Effect app. All of my bundles and binaries are properly signed using a trusted Apple Developer certificate I've generated, of type Developer ID Application. My installer is a "distribution" pkg, and has this structure(expanding it using pkgutil --expand): SceneTools-3.4.4-osx-installer ├── Distribution ├── miscellaneous.pkg ├── plugins.aftereffects2022.pkg ├── plugins.aftereffects2023.pkg ├── plugins.aftereffects2024.pkg ├── plugins.aftereffects2025.pkg ├── preinstall.pkg ├── Resources ├── scenebuilder.pkg └── uninstaller.pkg Each "child" pkg would install parts of my product in different locations in the target macOS disk(this is why I'm using that kind of style of building the custom installer). Signing each and every bundle or binary of my product, signing the "child" pkg's, then notarizing them works well with no issues, in addition signing the "final" "distribution" using productbuild --sign option also works well, but when trying to notarize the "final" pkg, the notary service fails with this error: { "logFormatVersion": 1, "jobId": "5fb38df9-ef97-4bd3-955e-7783c37ac4a8", "status": "Invalid", "statusSummary": "Archive contains critical validation errors", "statusCode": 4000, "archiveFilename": "SceneTools-3.4.4-osx-installer.pkg", "uploadDate": "2025-06-26T14:14:41.507Z", "sha256": "621de5d887b06ad11214255c6e91ebd9eeffb18ad8f940365f4539bd1902fe9a", "ticketContents": null, "issues": [ { "severity": "error", "code": null, "path": "SceneTools-3.4.4-osx-installer.pkg", "message": "Package SceneTools-3.4.4-osx-installer.pkg has no signed executables or bundles. No tickets can be generated.", "docUrl": null, "architecture": null }, { "severity": "warning", "code": null, "path": "SceneTools-3.4.4-osx-installer.pkg", "message": "The contents of the package at SceneTools-3.4.4-osx-installer.pkg could not be extracted.", "docUrl": null, "architecture": null } ] } My final pkg indeed doesn't contain any bundles or binaries directly, but that's how it should be - a container of "child" pkg. I tried various ways of working-around this issue, like: Notarizing the dmg that contains this final pkg - worked, but when opening the pkg, GateKeeper blocks the users from opening it. Wrapping the pkg inside an .app and notarizing the .app - same as above. What am I doing wrong? Does those kind of pkg like my "final" pkg aren't meant to be notarized? if so - how can I solve this GateKeeper blocks? Should I build my final pkg in a different way?
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312
Jul ’25
Unable to Staple Notarization Ticket – SSL Certificate Mismatch for oscdn.apple.com
Hello Apple Support, While attempting to staple a notarization ticket for our signed installer package, the stapler command fails with Error 65. Upon investigation, we found that connections to oscdn.apple.com present an SSL certificate issued to a248.e.akamai.net, which does not include oscdn.apple.com in its Subject Alternative Name (SAN). This mismatch prevents our macOS environment from validating tickets and completing the stapling process. Steps tried: Verified notarization status (Accepted). DNS flushed, tried different DNS (8.8.8.8, 1.1.1.1). curl to oscdn.apple.com consistently fails with SSL error 60. Please advise on resolving this certificate mismatch. also when I try to run the stapler command with my pkg "xcrun stapler staple/Users/mactest/Desktop/IPMPlus_Macos_Installer.signed.pkg" getting the output like :- Processing: /Users/mactest/Desktop/IPMPlus_Macos_Installer.signed.pkg Could not validate ticket for /Users/mac-test/Desktop/IPMPlus_Macos_Installer.signed.pkg The staple and validate action failed! Error 65. please help Thank you.
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545
Oct ’25
“In Progress” status stuck for over 21 hours with no result
Hi everyone, I’ve just subscribed and configured my Apple Developer account. I tried to notarize the first binary I need to distribute via Homebrew, but I’m experiencing an issue where the process has been stuck in “In Progress” status for more than 21 hours, without completing or returning any errors. Here’s the relevant history: createdDate: 2025-10-15T21:53:41.343Z status: In Progress
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542
1w
Notarization Incomplete for Github Workflows
Hello, I am new to the apple developer program. I, and my team, are working on porting some medical software that we have written from Windows to MacOS. We obviously want to notarize our app to make it easy for professionals and colleagues to use. The software is entirely written in python and includes ffmpeg for one of the features to export the medical data to video and compiled to a single file with pyinstaller, like so: pyinstaller app_name.py --noconfirm --onefile --add-data "ffmpeg:ffmpeg" chmod +x dist/app_name* We are currently adding the signing and notarization of the app to our github workflow. The workflow build a successful app with the correct structure and is able to be run if we allow it past the MacOS firewall. We are signing the app like so: run: | BINARY_PATH="dist/app_name" IDENTITY=$(security find-identity -p codesigning -v | grep -E 'Developer ID Application|Mac Developer' | head -n1 | awk -F\" '{print $2}') echo "Using identity: $IDENTITY" security unlock-keychain -p "" build.keychain codesign --verbose=4 --force --options runtime --timestamp --entitlements .github/mac_build_tools/entitlements.plist --sign "$IDENTITY" "$BINARY_PATH" codesign --verify --verbose=4 "$BINARY_PATH" We then also move the binary around into an app structure and sign that as well like so echo "Moving contents to SedPlot.app" mkdir -p dist/app_name.app/Contents/MacOS mv "$BINARY_PATH" dist/app_name.app/Contents/MacOS cp .github/mac_build_tools/Info.plist dist/app_name.app/Contents echo -n "APPL????" > dist/app_name.app/Contents/PkgInfo echo "Signing App" codesign --verbose=4 --force --options runtime --timestamp --entitlements .github/mac_build_tools/entitlements.plist --sign "$IDENTITY" dist/app_name.app codesign --verify --verbose=4 dist/app_name.app codesign --display --entitlements :- dist/app_name.app If I upload the artifact and check its properties, everything looks good. It has the correct ID associated with it and shows as valid when I use codesign --verify on it. I start having issues when I move onto notarization, like so: cd dist echo "Zipping and checking the zip" ditto -c -k --keepParent app_name.app app_name.zip zipinfo -1 app_name.zip | head echo "$AC_API_KEY" > AuthKey.p8 SUBMISSION_ID=$(xcrun notarytool submit app_name.zip \ --key AuthKey.p8 \ --key-id "$AC_KEY_ID" \ --issuer "$AC_ISSUER_ID" \ --team-id "TEAM_ID" \ --output-format json | jq -r '.id') echo "Submitted notarization with ID: $SUBMISSION_ID" All of the print statements for errors look good at this point, and the submission ID shows up in my history when I query it. However, all 7 attempts that I have made to notarize this app hang for indefinite amounts of time. We are hoping to submit our tool for publication soon, and it would be helpful to know if there is an issue causing the hang on our end or if this is an issue with new developers. I have been reading around the forums and see some notes about this taking about a week until the system start to "learn" about our development team and our attempts to notarize. I also know that there is limited amounts that can be said about the backend of the notarizations step. What would be helpful is a few things: I would like feedback about if there is a fundamental flaw in our approach for signing and notarizing our application, so that we can identify it. I would appreciate some guidelines about how long to expect this notarization step to take until we can get notarization to finish within 10s of minutes, as we have a hard-coded 30 min wait time for the completion of the notarization in our workflow right now. It would be helpful to know how to check our logs, as requesting the logs for any of our attempts results in being told that the logs are not available yet. In case someone from apple is interested in this and wants to check, the most-recent submission ID (the one that I believe should be most-likely correct and valid) is 9ef24966-42a5-47db-a7e0-c6baf0310ac4 Thank you in advance!
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341
Oct ’25
Notarization hangs forever
I've been trying to have an app I've built notarized by Apple. The processing hangs there for hours just waiting. I even tried with a tiny 1KB test file, it has been stuck for 25+ minutes, and I have 7 real submissions stuck for 24+ hours. Any Apple representative can help please? I need to publish and release my app asap.
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385
Dec ’25
Notarization wipes the "Icon?" file
In an AppleScript applet, compiling and exporting in Script Editor replaces a custom icon with the default. To retain a custom icon, it is necessary, after exporting, to use Finder's "Get info..." to copy the icon from another file and paste into the icon for the applet. The custom icon is stored in the "Icon?" file, located in the root of the applet bundle. The applet can then be signed and notarized. With macOS Tahoe, that procedure no longer works. That is because the notarization process now wipes the "Icon?" file. The file remains in place but has zero size. Thus Finder shows the default applet icon. Does anyone know of a way to provide a custom icon for a signed and notarized AppleScript applet ?
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1.1k
6d
Multi-machine Code Signing
I have two Macs, desktop and laptop. Since they both belong to me, they both sign in with the same Apple account. I find that if I sign and notarize an app on one, the other must be powered off. Otherwise, notarization will fail. Is this intentional? If so, what is the rationale? Is there a way to fix or avoid it? Both systems run macOS Tahoe with the latest updates. Both are set up the same way for signing using the same certificates. The build process is identical on each.
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556
14h
Team is not yet configured for notarization. Please contact Developer Programs Support at developer.apple.com under the topic Development and Technical / Other Development or Technical Questions
I had submitted my app for notarization and it shows the below error - "status": "Rejected", "statusSummary": "Team is not yet configured for notarization. Please contact Developer Programs Support at developer.apple.com under the topic Development and Technical / Other Development or Technical Questions.", "statusCode": 7000, I have raised a ticket in the support but no reply yet. Kindly help ASAP
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676
Apr ’25
How to use the WebAssembly (wasm) binary module in macos App
During the release of our macOS App, we encountered the following issue: We need to support dynamic code loading of WebAssembly (wasm) inside our App, mainly by loading WebAssembly (wasm) binary modules. We discovered a problem: a wasm file is neither an executable nor a bundle, so it cannot be code-signed. Since our App needs to pass notarization, we have not set the com.apple.security.cs.allow-unsigned-executable-memory entitlement. Without setting com.apple.security.cs.allow-unsigned-executable-memory, loading a wasm module results in an “unsigned code” error that causes the process to crash. Could you please advise on what we should do to avoid this problem? Is it possible to apply for a special entitlement to allow com.apple.security.cs.allow-unsigned-executable-memory?
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477
Nov ’25
Request Assistance with Stuck Notarization Queue
Hello, We are experiencing an issue with the notarization queue and would appreciate your assistance. A few days ago, we helped another team submit their app for notarization. However, that submission has been stuck in the “In Progress” state for about three days now. Unfortunately, this also seems to have caused our own team’s notarization requests to get stuck as well. We ran the following command to review the submission history: xcrun notarytool history --apple-id "xxx" --team-id "xxx" --password "xxx" Successfully received submission history. Partial results: id: 0bafa66f-4f47-4327-811f-a05481be5d0b status: In Progress id: 2d00b75a-a17a-44fc-afa1-71e0e39ec2cd status: In Progress It appears that one of these belongs to another team’s app we helped submit, and the other is our own submission. Both have remained In Progress for several days, and we are now unable to proceed with any new notarization requests. Could you please help us clear or reset the stuck notarization queue so we can continue our submissions? Thank you very much for your help!
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473
Nov ’25
Malware warnings on properly notarized apps
Hello, I've been developing a mac app built with Electron Builder. In August, I was successfully notarizing my app and able to send it to testers without them receiving a malware warning. I took a two month break. When I came back in October, I am not able to distribute my app without the malware warning. I can't for the life of me figure out what I could be missing, unless my developer account was flagged by Apple for some reason. All the diagnostics I run on my app package show that it is properly signed, notarized, and stapled. Here are some diagnostics I have run on the app: Command: codesign -dv --verbose=4 "/Volumes/Form Desktop 1/Form.app" Output: Executable=/Volumes/Form Desktop 1/Form.app/Contents/MacOS/Form Identifier=co.Form.desktop Format=app bundle with Mach-O thin (arm64) CodeDirectory v=20500 size=763 flags=0x10000(runtime) hashes=13+7 location=embedded VersionPlatform=1 VersionMin=720896 VersionSDK=917504 Hash type=sha256 size=32 CandidateCDHash sha256=cedcaef933c003c01b4d9ef6925a413fe6b4a585 CandidateCDHashFull sha256=cedcaef933c003c01b4d9ef6925a413fe6b4a585bf61e19751e8158775600b00 Hash choices=sha256 CMSDigest=cedcaef933c003c01b4d9ef6925a413fe6b4a585bf61e19751e8158775600b00 CMSDigestType=2 Executable Segment base=0 Executable Segment limit=16384 Executable Segment flags=0x1 Page size=4096 CDHash=cedcaef933c003c01b4d9ef6925a413fe6b4a585 Signature size=8973 Authority=Developer ID Application: Jacob LEELAND (92D98F49FU) Authority=Developer ID Certification Authority Authority=Apple Root CA Timestamp=Nov 14, 2025 at 8:25:09 PM Notarization Ticket=stapled Info.plist entries=30 TeamIdentifier=92D98F49FU Runtime Version=14.0.0 Sealed Resources version=2 rules=13 files=35090 Internal requirements count=1 size=176 RESULT: ✅ SIGNED WITH DEVELOPER ID ✅ NOTARIZATION TICKET STAPLED ✅ HARDENED RUNTIME ENABLED ---------------------------------------------------------------- Command: spctl --assess --verbose=4 --type execute "/Volumes/Form Desktop 1/Form.app" Output: /Volumes/Form Desktop 1/Form.app: accepted source=Notarized Developer ID RESULT: ✅ GATEKEEPER ACCEPTS APPLICATION ---------------------------------------------------------------- Command: xattr -l "/Volumes/Form Desktop 1/Form.app" Output: (No extended attributes) ---------------------------------------------------------------- Command: stapler validate "/Volumes/Form Desktop 1/Form.app" Output: Processing: /Volumes/Form Desktop 1/Form.app The validate action worked! RESULT: ✅ NOTARIZATION TICKET VALID [signing-verification-report.txt](https://developer.apple.com/forums/content/attachment/45b41936-6e7a-4f4f-8e80-bc1e3136c84e) code-block I have attached a more complete diagnostic text file as well. I have tried notarizing the .dmg in addition to the app bundle, but no combination seems to work as far as I can tell. I appreciate any help or point in the right direction. I've wasted many days of development time on this, lol.
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340
Nov ’25
Notarization taking hours??
I started a notarization run a few hours ago. (and used --wait) Conducting pre-submission checks for Metrix Installer.dmg and initiating connection to the Apple notary service... Submission ID received   id: dd77be4c-0cb6-4913-a846-d4025ede37fd Successfully uploaded file   id: dd77be4c-0cb6-4913-a846-d4025ede37fd   path: /Users/johnluss/Work/Metrix Installer.dmg Waiting for processing to complete. Current status: In Progress................................................................................................................................. I finally ctrl-c out of it (PAGES of ....) and tried getting the log Submission log is not yet available or submissionId does not exist   id: dd77be4c-0cb6-4913-a846-d4025ede37fd The Apple System Status page shows all servers up and running. Any suggestions on what might be going wrong?
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3.3k
Sep ’25
Notarize with Enterprise API Key
Hello! I've been facing an issue with notarizing a macOS app with an Enterprise API Key. Due to some misunderstanding setting up the project some years ago, the notarization step was using a developer's accounts API Key. I am looking to fix it to have everything centralized in the Enterprise account we work with, but I get "Debug [JWT] Generating new JWT for key ID" with the new key. This is using the xcrun notarytool directly to get more input. Using Fastlane it fails as: Error polling for notarization info: [11:29:25]: unexpected token at '' The project is deployed via MDM, so we need it to prevent the security warning. I used this documentation to create the key: https://developer.apple.com/documentation/enterpriseprogramapi/creating-api-keys-for-enterprise-program-api I have tried a Developer and an Admin access key, and the Account Holder has also created an Admin key but the errors keep the same. I just updated my Fastlane script to use the new key with the updated values. The old developer account key still works. I am not sure if I am missing any steps in the documentation or if this is not achievable. Important to add that all the profiles and certificates were already set up properly in the Enterprise account, the only error was using an App Store Connect Key instead of an Enterprise Key. Thanks in advance for the help.
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3
991
Feb ’25
Notary service down again?
Is the Notary service unavailable again? The system-status page shows it as being green but I am back to receiving the same error as previously which fixed itself once the notary service went green again and I am unable to notarize and staple my Distribution PKG.
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461
Nov ’25