Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

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Issue: System Crash when App is Force-Killed from App Switcher
During testing, we encountered an issue where when entering the game and starting audio playback, if I force-kill the app directly (by swiping up the app in the app switcher, rather than switching to the background first before killing it), a system crash prompt dialog appears after the app is killed. We conducted numerous tests to troubleshoot the problem and found that this issue only occurs with our own TestFlight account. When we uploaded our app to another TestFlight account for testing, we were unable to reproduce this problem.
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IAP Phantom Error
Trying to test IAP in sandbox. I created the test group and tester accounts. Accepted the invite downloaded the app. Signed into to sandbox in settings with the tester account. In app the purchases are failing and throwing my catch error message product couldn't be found. I decided to test it from settings/ sandbox/ manage/ initiate purchase/ but I've been getting "can't complete transaction. Something went wrong, ant this transaction couldn't be completed. Try again later" since last week. I reached out to dev support over the phone then email and they couldn't or wouldn't provide assistance. I asked my senior at work she took a look at it and confirmed I created the IAP correctly and that my sandbox account could make test purchases in apps she make but couldn't get mine to work. The storekit test work fine in xcode I just don't know what to do now.
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The information you entered did not match your D&B profile. Before submitting your information, check your D&B profile. If you've recently changed your legal entity name, update your D&B profile.
Hi everybody, I am trying to create a developer account, but I am having this problem: The information you entered did not match your D&B profile. Before submitting your information, check your D&B profile. If you've recently changed your legal entity name, update your D&B profile. However, the number and name of my company that I am entering are correct. Does anyone have a solution? Thank you in advance.
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Inactive Apple Dev acc
Hey so i’ve paid for the apple developer subscription about 2 days ago - the apple developer app disabled the enroll now button and says that my account is not authorized to enroll through the app, and the website says that i should complete purchase (and it my take up to 48 hours to process) even though i got my invoice
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region issue
I’m trying to enroll in the Apple Developer Program, but when I attempt to make the payment, the only option displayed is for UAE/AED. My actual region is India, so I’m unable to complete the payment or finish the enrollment. I’ve already tried changing the region in my Apple ID and updated both my payment and delivery addresses to India, but it still only shows UAE and AED as the payment option. I urgently need the developer account because my client is waiting. Please help me change the region to India, or update it on your end if possible. I have already submitted a support request, but I haven’t received a response yet. My support request ID is: 102757573285. Thank you for your assistance.
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"Unknown Error" - Please try again
Hello Team I tried to enroll using the Apple Developer app on both my Mac and my iPhone and I keep getting the "Unknown error" please try again popup. I'm on the latest macOS and iOS version, have everything in line to the requirements, but nothing seems to be working. Can someone guide me if there's something I've not done right?
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Organization Account Stuck in Pending After Renewal Payment & Account Holder Change
Hello, Our organization Apple Developer account has been in pending status for over 30 days and we need guidance. Timeline: Paid annual $99 membership renewal fee (payment processed successfully) Changed Account Holder as required Submitted verification documents (passport, employment letter, business registration) Received response that verification could not be completed Updated Apple ID information to match passport exactly Sent follow-up email 30+ days ago - no response since Current status: Account shows "pending" Payment status: Successfully processed We have contacted support multiple times but haven't received updates for over a month. This is severely impacting our business. Questions: Has anyone experienced similar issues with account holder verification? What additional steps can we take? Is there an escalation process we should follow? Any guidance would be greatly appreciated.
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Persistent 'Unknown Error' During Developer Program Enrollment from India - Support Unresponsive
Body: I am writing to report an ongoing issue with the Apple Developer Program enrollment process specifically affecting developers in India, along with significant concerns about Apple's support responsiveness in this region. Issue Summary: I have been attempting to enroll in the paid Apple Developer Program ($99/year) using the Apple Developer app on my iPhone for the past 4 days. Every enrollment attempt results in the following errors: "Unknown Error - Please try again" "Invalid Request - Service mapping to the requested URL is not available" My Setup (All Verified Correct): Apple ID Region: India Trusted Phone Number: +91 (India country code, matching my Apple ID region) Two-Factor Authentication: Enabled (genuine 2FA, not two-step verification) 2FA Devices: iPhone, MacBook Pro devices, and trusted phone number all verified Account Information: Legal name, address, date of birth, and email all updated and verified on account.apple.com Device: iPhone 17 Pro running latest iOS Troubleshooting Attempted: I have completed every troubleshooting step suggested by the community and by Apple Support myself: ✅ Verified genuine Two-Factor Authentication is enabled ✅ Confirmed Apple ID region matches trusted phone number region (+91) ✅ Updated all personal information (legal name, address, email) on account.apple.com ✅ Force restarted iPhone multiple times ✅ Uninstalled and reinstalled Apple Developer app ✅ Signed out and signed back in with correct Apple ID ✅ Tested on both WiFi and cellular data ✅ Waited 48+ hours between attempts None of these steps resolved the issue. Support Response Issues: This is where my frustration peaks. I have attempted to contact Apple Support multiple ways: Phone Support: Shows "Phone support is currently unavailable" (though it was available last week) Email Support: Submitted via developer.apple.com/support → No response for 4 days Previous Contact: Had contacted support last week, but the troubleshooting steps provided did not resolve the issue Current Status: No follow-up communication or resolution path from Apple Known Issue in India - Why This Matters: I have researched this extensively and found multiple threads in this forum (dating back months) with developers in India reporting identical errors during enrollment. To date, I have not found a single resolved thread with a working solution. This indicates: This is a documented, recurring issue affecting Indian developers specifically Apple appears to have backend infrastructure issues specific to India Support has not provided a resolution path despite multiple reports The Real Problem: Apple's Developer Program enrollment system appears to have specific bugs or limitations that prevent developers in India from successfully enrolling, yet: Support responsiveness is severely lacking There is no documented workaround or known resolution The support team seems unaware of or unprepared to handle this region-specific issue My Request: Acknowledgement from Apple that this is a known issue affecting India-based developers A concrete resolution path (whether manual backend enablement, account review, or system fix) Expected timeline for resolution: Improved support responsiveness - Developers deserve answers, not silence Additional Context: I am ready to provide screen recordings of the exact error I have all the necessary documentation (identity verification, address proof, etc.) I am willing to complete any additional verification steps I simply need clear communication and a path forward I have been developing for iOS and want to contribute to the Apple ecosystem. However, this enrollment barrier is preventing me from doing so. Apple's support infrastructure for India needs improvement, and this issue needs attention. If any Apple team member is monitoring this forum, please escalate this issue. Indian developers deserve better support and communication.
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Nonprofit Enrollment 28 Days in "Processing" After Continuing - UH4UT85YS3
I'm looking for advice or anyone who's experienced similar delays with nonprofit developer account enrollments. Timeline: In mid-September, we had some initial email validation issues during our nonprofit organization enrollment. Senior Advisor Kevin (case 102691832489) resolved those issues and cleared us to continue enrollment on September 16-17. We continued immediately on September 17th, and our status changed to "Your enrollment is being processed" with enrollment ID UH4UT85YS3. It's now been 28 days with no status changes, no requests for additional information, and no timeline. Follow-up attempts: I've called support three times (Sept 19, 26, and Oct 7). Each time I was told the application is "with a separate department they can't contact." They created additional cases but couldn't provide any updates or access to the reviewing team. Questions for the community: Is 28 days normal for nonprofit enrollment processing after continuing? Has anyone found a way to get status updates when regular support can't access the reviewing team? Is there a specific escalation path for nonprofit accounts that differs from standard enrollments? We're a 501(c)(3) church launching an app for a capital campaign, so the delay is starting to impact our timeline. Any insights or experiences would be greatly appreciated. Details: Enrollment ID: UH4UT85YS3 Organization Type: Nonprofit 501(c)(3) Continued enrollment: Sept 17, 2025 Current status: "Your enrollment is being processed" Thanks in advance for any guidance.
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Can't Renew Membership
When I try to renew my Apple Developer Programme Membership, it just spins out on a page titled "Sign In for Faster Checkout". When I check the javascript console, I can see a 541 error trying to POST some data to /uk/shop/signIn/idms/authx and an error trying to parse the response as JSON when the response is actually a "File Not Found" HTML page. Anyone else getting this? I've got a couple of weeks before my certificates start expiring.
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New dev account in review for a while now.
I signed up for a new dev account, it's been 8 days and the account is still under review. I can't even send an email to Apple because it keeps saying "Your email can't be used" which does not make sense. I promised my clients that the app would be live by the beginning of this week, here we are at friday now and even if my account get's activated today, there's no telling how long the actual app review will take. Does it really take this much time to publish an app with Apple??? I signed up on Google Play at the same time. In only 3 days my App was reviewed and ready to publish on Playstore... Now the wait is on Apple. This is just one reason why my personal devices are Samsung.
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Confirm whether the distribution of this app violates the terms of service
This app was developed with NFC functionality enabled, and distribution was intended to utilize the iOS app by replacing the provisioning profile and certificate issued under a separate Apple Developer account. However, since NFC cannot be enabled under the separate Apple Developer account, it is now required that the iOS app can be used with the standalone ipa file. If we create our own provisioning profile and certificate to enable standalone operation of the ipa file, we need to confirm where this might conflict with Apple's licenses or policies.
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No response from Apple Developer support
Hello! I have requested multiple issues on https://developer.apple.com/contact/ (it has been over two weeks now requesting an update with a valid DUNS number), yet they have not even emailed me anything. I am trying to convert my developer account from individual to team, so my other team members can render the app on Xcode even when Appled ID login is in place in the app (currently, they can't compile the app with the "individual" developer account). I would just like to have my account be updated from individual to organization. I have also tried many times on https://developer.apple.com/contact/request/migrate-individual-account/
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Apple Developer Enrollment Refuses to Take My Money (Payment Constantly Declined)
I'm trying to enroll in Apple Developer and I continuously getting a "Payment Declined" message despite trying 4 credit cards, a debit card and even my apple card. When I try this through the developer app the "Enroll Now" button is greyed out. It's not a bank issue I've already checked and they don't see any requests coming through. I’ve tried multiple times with no luck. Contacted Apple support and they are extremely slow with the responses with very little help. Does anyone have any thoughts on how to fix this?
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