Apple Developer Program

RSS for tag

Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

Post

Replies

Boosts

Views

Activity

Enrollment stuck after identity verification via special upload link (non-local passport) — Case ID 102795934998
Hi Apple Developer Support / Community, My Apple Developer Program enrollment is stuck due to identity verification. Country/region: Australia (I’m currently in Australia) Passport: non-local passport (Japanese) The Apple Developer app rejects non-local passport uploads automatically, so Apple Support instructed me to upload documents via a special upload link. Phone support confirmed the documents were received, but there has been no progress for over 2 weeks. I also submitted the Apple Developer Program Support contact form, but have not received any reply. Case ID: 102795934998 I understand the community can’t access my account details. I’m posting to ask: Is there any way to get this routed to the Identity Verification / Enrollment Operations queue? What exact next step should I request from support to unblock enrollment? Has anyone experienced a similar “special upload link” process and long delays? I need this resolved to publish my iOS app. Any guidance or escalation path would be appreciated. Thank you.
0
1
198
Jan ’26
Trouble enrolling and reaching the dev team
I've been trying to enroll as a developer but keep running into an "unknown error". I've even tried having the dev team call me and sending an email through the support portal but keep getting the message that my request cannot be processed. Even calling apple support didn't work as they were unable to connect me with the dev team. Any idea on how to get this sorted? Thank you!!
2
1
119
Jan ’26
Apple enrollment error: Your enrollment could not be completed.
Hello When I tried to enroll for Apple developer program, I got message like Your enrollment could not be completed. "Your enrollment in the Apple Developer Program could not be completed at this time." And i am not able to proceed payment page anymore . Apple consultant also don’t know main problem that bother me. Is anybody solve this problem??? Is waiting most proper answer?? Thanks
12
0
5.7k
1w
Testing Significant Location Change
We are currently developing a research-based iOS application that relies heavily on background capabilities, specifically Significant Location Change. We are using CLLocationManager.startMonitoringSignificantLocationChanges(). During development, when using Debug → Simulate Location in Xcode, we receive a location update only once. Subsequent simulated location changes do not trigger additional callbacks, which makes testing and development quite cumbersome. Are there any tools, commands, or workflows (e.g., via Xcode, Instruments, or system-level simulation) to reliably simulate multiple significant location change callbacks for testing purposes? If there aren't such tools, how do I test this behaviour reliably, robustly and rigidly?
1
0
213
4w
After an Apple Developer Enterprise Program account expires, can certificates and provisioning profiles still work if they are within their valid period? Do apps continue working for up to 90 days?
After an Apple Developer Enterprise Program account expires, can certificates and provisioning profiles still work if they are within their valid period? Do apps continue working for up to 90 days? How long can it be extended at most after expiration? Others: https://developer.apple.com/forums/thread/706214 https://developer.apple.com/forums/thread/711254
0
1
140
May ’25
Charged Twice for Apple Developer Program – Same iCloud, Can I Get a Refund?
Hi everyone, I’m posting this to ask for advice and see if anyone has experienced a similar issue with the Apple Developer Program subscription. On July 9th, 2025, I registered for the Apple Developer Program via the Apple Developer app on my iPhone using my main iCloud account (Apple ID). The expected annual fee was 2,299,000 VND (~$99). However, I just checked my billing history and saw that I was charged twice for the same subscription, both under the same Apple ID / iCloud account, on the same day. Key Details: I only enrolled once. Both charges are labeled “Apple Developer Program”, exactly the same amount (2,299,000 ₫). The payments were made through the App Store, not via the website. My account on developer.apple.com/account still shows “Enroll Now” — meaning I haven't been activated yet. I have not received any welcome email either. My questions: Is it possible to request a refund for one of the charges, since both payments came from the same iCloud account and clearly refer to the same subscription? Has anyone else encountered this issue? How long did it take Apple to respond? Was your refund request approved? Should I wait for Apple to activate my account, or should I escalate the issue now? I’ve already submitted a refund request through https://reportaproblem.apple.com, but I’m posting here in case someone has more experience or insights. Thanks in advance!
3
1
321
Jan ’26
Developers Need Some Answers
Whats the deal with apple taking money from people for a developer account and doing nothing about it. There's a growing number of users waiting weeks and some over a month who have paid for a developer account and are not receiving what they paid for. When trying to reach out to Apple they are ignored and never answered. Some would label this theft or fraud. Whats going on?
1
0
70
4w
Apple Developer Program expired – Renew option missing for over 20 days
Hello, My Apple Developer Program membership is marked as expired, but I am unable to renew it. The Renew option does not appear in the Apple Developer app or on the website. Both Free Apps Agreement and Paid Apps Agreement are expired. I am the Account Holder of the account. I have already submitted multiple support requests through the Apple Developer Support website under “Program Purchase and Renewal”, but I haven’t received any response so far. This issue has been ongoing for more than 20 days and is blocking access to my apps and agreements. Could an Apple Developer team member please look into this or advise how to proceed when the Renew option is missing? Thank you.
1
0
73
Jan ’26
Apple not responding about upgrading to Organization account
Hi all, I obtained a D-U-N-S number, confirmed that it's available for lookup, and submitted a request to upgrade to an Organization account 12 days ago. I then followed up 3 days ago. Still haven't received a response. Does anyone know if there's anything I need to do to get a response to these inquiries? Only reason I'm upgrading to Organization account is so that multiple developers can sign debug builds for physical iPhone devices so they can collaborate on my project.
1
1
566
Oct ’25
Apple Developer Program Enrollment Pending for Over 3 Weeks (Identity Verification)
Hi everyone, I enrolled in the Apple Developer Program on February 1, 2026. I completed payment, signed the agreement, and uploaded my government-issued ID after support requested identity verification. I received confirmation that my documents were received, but my membership is still pending. It has now been over three weeks with no activation or clear update. I have contacted support multiple times and even called, but I am still waiting. Has anyone experienced a similar delay recently? Is this normal for identity verification in certain regions? Any advice would be appreciated. Thank you.
5
1
186
2d
My clients are waiting, enrollment process more than one month ?
My clients are waiting.. i had to give them some excuses and discounts... everything is ready from my side but the enrollment is delayed already more than 1 month. The support did replay after 1 week , all they did was to withdraw my enrollment and tell me to try again , and back to point zero... and I'm waiting... I did try to open two accounts , one personal and one for organization so i can at least give my clients their app. now I'm checking both accounts daily basis . oh you may wounder what happened with support ? they did answer fallow my case a little but didn't provide a solution , and then stopped responding... I'm losing money, time and hope to this system.
0
1
80
Mar ’25
No response from Apple Developer Support after 1 week (Case ID: 102818054039)
Hello everyone, I’m posting here to see if anyone has experienced a similar issue or can advise on next steps. I submitted a support request to Apple Developer Support over a week ago and received the automated confirmation, but I haven’t received any follow-up or response yet. Case ID: 102818054039 I’ve already been charged USD 99.00 for the Apple Developer Program, and the payment was successful. Below are some of the relevant details for reference: Product: Apple Developer Program Invoice Number: MC47999846 Invoice Date: January 29, 2026 Web Order Number: D004733307 Sales Order Number: AER8645015 At this point, I’m just looking for a status update or guidance on what to do next. If anyone has suggestions on how to get a response from Apple Developer Support or escalate the issue, I’d really appreciate it. Thanks in advance for any help.
1
1
89
2w
Cannot Renew Account
Every time I try to renew my Apple Developer account, I get a message like "This item is not available in your country or region." (I'm in the United States) I reached out to Apple Developer support via email (because Apple Developer does not offer phone options anymore for any support topics on the website), and they gave me the following response. "We can’t verify your identity with the Apple Developer app or provide further assistance with the Apple Account for Apple developer programs." This is ridiculous! I have multiple apps on the App Store and in TestFlight. I use my Apple Developer account to make a living- how is this even allowed? I have never done anything to violate any terms or agreements. Has anyone else been through this issue and how did they get it resolved?
1
0
247
Jan ’26
Developer Account enrollement charged me twice
Hello developers and the support teeam, I have tried to enroll my apple developer account, but got charged twice. Firstly, I tried it with the developers iOS app and paid the fee with Apple Pay on my phone. I haven't received any approval/activation/confirmation email. After that I saw on my phone this message: enrollment through the Apple Developer app is not available. Then I looked on the website for the enrollement and it said that I should pay again. So I did and now I got charged twice on my card and there is still the same message. Does anyone have the same experience? How do I get a refund? I have already created a ticket, but no answer yet...
1
0
91
Jan ’26