Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

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Passkey fails only on developer.apple.com
I've got a weird issue where Passkey fails, but only on developer.apple.com. Here's how it manifests: On portal, select "Sign In With Passkey" Get prompted with TouchId (on my MacBook) Portal says "can't verify your account" However: Sign in with Password works fine Sign in with Passkey on any other website works fine Not sure if it's related, but this appears to have happened around the time I had my logic board replaced. I did have weird issues with my iCloud account where I had to sign out of all devices, then sign back in. I assume this has to do with the hardware having the same serial number, but somehow appeared like a different computer in other ways. Things I've tried: In Passwords app, searching for "apple.com", I only see passwords, no passkeys. However, Safari password auto-fill always suggests the passkey entry first. developer.apple.com does not appear to have any way of managing sign-in credentials accounts.apple.com does not appear to be any way to manage passkeys. Sign in with Passkey on iPhone also results in "can't verify your account". Called AppleCare support, they were unable to help. Since Passkeys work for other websites, they believe this is a problem specifically with developer.apple.com. They suggested calling Developer support. Called Developer support, they were unable to help. They said AppleCare Support is best suited. Filled out Feedback (FB18185623) System: macOS 15.6 Safari 18.6 Has anyone else encountered anything weird like this? Is there any way to fix this? It would be nice if I could just delete the old passkey and create a new one. But I can't find any tool that will let me do that.
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163
Sep ’25
Apple Developer Enrollment Taking Too Long – Anyone Else Facing Delays?
I applied for the Apple Developer Program on 16 Feb, but my enrollment is still pending with no updates. This delay is really affecting my project timeline since I need to start marketing my app soon, and I can’t move forward without my account being approved. I’ve already reached out to Apple Developer Support, but I haven’t gotten any clear response on when it will be completed. tried even calling the support line but they couldn't help with developer accounts. Has anyone else experienced similar delays? If so, how long did it take for your account to get approved? Would appreciate any advice or insights! Thanks in advance.
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354
Feb ’25
Confusing situation with the status of my Developer Program Enrollment
I've registered a developer account and paid for the Developer Program on Feb 12. On Feb 20 I received a payment confirmation. Here's how my "order" looks like right now. This is a bit confusing because there's nothing to "ship", that's a subscription. But OK, maybe that's a unified UI for all purchases. As you can see my order was not yet fulfilled. I've checked the status of my developer account. It shows "Pending". Here's the screenshot. What's even more weird, is that I still see the purchase banner as if I never paid for the program. I've opened a support ticket on Feb 19 but did not receive any messages afterwards. It's as if I've paid for the service and then got completely ignored on actually receiving the service. Does anybody know what's happening with my account? Did you encounter anything like this? Thanks in advance for any help!
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270
Feb ’25
Urgent Help Needed: Apple Developer Account Deleted Due to App Name Similarity Issue
Hello everyone, I'm a developer who has been facing a significant issue with my Apple Developer account and the app submission process. I hope to get some guidance or assistance from the community or Apple support. Timeline of Events Four months ago: I prepared an app and submitted it to TestFlight for review. Initial rejection: The app was rejected due to technical issues such as screenshots, app description, and insufficient permission explanations for features like location, camera, and microphone. Resubmission after fixes: I carefully addressed all the issues mentioned by the Apple review team and resubmitted the app. Second rejection: This time, the app was rejected citing general policy violations related to copyright issues. The rejection was vague, and I couldn’t understand the exact problem. Further attempts: To resolve the issue, I removed all video, photo, and media content from the app and resubmitted it. However, it was still rejected for the same reason. I went through this process about 7-8 times, each time getting rejected without clarity on the root cause. Account deletion notice: Eventually, I received an email stating that my account was set to be deleted in 30 days. This was alarming because I had been diligently trying to comply with Apple’s policies for months. Deleting the app: To prevent any harm to my account, I decided to delete the app from my account within the 30-day period, effectively abandoning the project. Account still deleted: Despite deleting the app, my account was still deleted after 30 days. Discovery of similar app name: Later, I noticed that there was another app on the App Store with a name very similar to mine. For example, my app was named "ABcdefgh," and the existing app was "AB.cdefgh," with the only difference being the "." I believe this name similarity might have been the cause of the copyright issue, but it was too late as my account had already been deleted. Contact with Apple Turkey: I reached out to Apple Turkey, and they were very attentive, spending about 40 minutes trying to help me. However, they ultimately informed me that they couldn’t intervene and that the issue could only be resolved through Apple America. Attempts to contact Apple America: I tried filling out forms multiple times to contact Apple, but since I had deleted the app, I couldn’t see the responses from the team. Impact of the Issue This situation has been very distressing as I’ve lost my developer account and the ability to publish apps. My users are constantly inquiring about the iOS versions of my apps, and I’m unable to provide them due to this issue. Request for Assistance I’m seeking advice on how to resolve this issue. Specifically: Has anyone else experienced a similar issue with app name similarity leading to account deletion? Are there any specific steps I can take to appeal the account deletion? Is there a direct way to contact Apple America for developer account issues? Any guidance would be greatly appreciated. Thank you for taking the time to read my post. I appreciate any help or suggestions you can provide. Best regards.
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526
Dec ’25
Can’t renew apple developer membership
my apple dev membership expired, I can’t change anything so I went to support, case number 102637543521. They said it’s because I moved to a different country. I emailed them my proof of address then they stopped replying. Then I tried to start new support requests but nothing came back, I think I might be flagged by the system. i need the membership to publish apps pls help
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Jul ’25
Program enrollment long time span
Hello Support Team! Hello devs! Please do not put me in some kind of shadowban if there is. I enrolled into the program for more than twice longer ago than program claims to be processed within. And still have no answer for my support request. Status just stays “pending“. I understand Support Team high load and respect them for their work but at the same time I see a lot of posts with unresolved issues like mine now. Thank you for your help and time!
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289
Feb ’25
URGENT HELP
Hi everyone, I'm trying to enroll in the Apple Developer Program, but I keep getting stuck in a frustrating loop. After logging in, I’m asked to agree to the Apple Developer Agreement. I accept the terms, but then it redirects me to an error page that says: “You’ve already agreed to the Apple Developer Agreement. Continue to your account or sign out.” When I click “Continue to your account,” it just brings me back to the same agreement page—and the cycle repeats endlessly. To make things worse, I can’t contact Apple Developer Support because I apparently need an active account to do so, which puts me right back into the same loop. I’ve also tried enrolling from different Apple devices, but I keep receiving this error: internal exception occurred ErrorCode: 991991 ErrorMessage: The request cannot be processed at this time. Please try again later. Has anyone else experienced this issue? Is there a known fix or workaround? I’d really appreciate any help or suggestions on how to break out of this loop or get in touch with Apple support. Thanks in advance!
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129
Aug ’25
Publish IPA
Hello everyone, I build and run the app in iPhone in developer mode but now i am trying to install and run the app in another iPhone in which i did not turned on the developer mode. it installed but not opening without the Developer mode. Is there any another way to install and run the app with Developer mode for one time. If not then tell me the process how i can do publishing in testFlight or appStore. Thanks
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77
Jul ’25
In App Purchase
I’m facing an issue with In-App Purchases. I’ve completed the setup successfully. I logged in with User A's Apple account on an iPhone and completed a purchase. After that, I logged in with User B's account on the same iPhone. When I try to make the same purchase, I get the following error: “Purchase is a duplicate and will not be reported.” Because the purchase was already made using User A’s Apple ID, I’m unable to make the same purchase again using User B’s account on the same device. Could you please guide me on how to handle this situation?
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172
Jun ’25
Stuck on "Purchase your membership" After Payment - Over 1 week
Hi everyone, I'm having an issue completing my Apple Developer Program enrollment. After submitting payment, I keep seeing the message: “Purchase your membership. To continue your enrollment, complete your purchase now. Your purchase may take up to 48 hours to process.” It’s been over 1 week, and this message hasn’t changed. I’ve already made the purchase twice. I’ve tried: • Logging out and back into my Apple ID • Using different browsers • Waiting patiently as instructed (well beyond 48 hours) Still, I can't proceed or access my developer account. This is blocking my app release, and I haven’t been able to get a clear response from the portal. Has anyone else experienced this? How can I escalate this to get it resolved? Thanks in advance for any help.
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98
May ’25