Hi Apple Developer Support / Community, My Apple Developer Program enrollment is stuck due to identity verification. Country/region: Australia (I’m currently in Australia) Passport: non-local passport (Japanese) The Apple Developer app rejects non-local passport uploads automatically, so Apple Support instructed me to upload documents via a special upload link. Phone support confirmed the documents were received, but there has been no progress for over 2 weeks. I also submitted the Apple Developer Program Support contact form, but have not received any reply. Case ID: 102795934998 I understand the community can’t access my account details. I’m posting to ask: Is there any way to get this routed to the Identity Verification / Enrollment Operations queue? What exact next step should I request from support to unblock enrollment? Has anyone experienced a similar “special upload link” process and long delays? I need this resolved to publish my iOS app. Any guidance or escalation path would be appreciated. Thank you.

Estou aguardando a mais de 4 meses a liberação da conta. Foi solicitada a isenção da mesma por ser um APP religioso. Como se a demora não bastasse, eu não consigo nem mudar o processo para pagar, ou seja, estou travado aguardando uma resposta. Já entrei em contato inúmeras vezes e a única coisa que me dizem é que devo esperar. Alguém poderia me ajudar ?

{ "logFormatVersion": 1, "jobId": "e2ec4d13-bb83-41d4-a497-ba80cf830af1", "status": "Rejected", "statusSummary": "Team is not yet configured for notarization. Please contact Developer Programs Support at developer.apple.com under the topic Development and Technical / Other Development or Technical Questions.", "statusCode": 7000, "archiveFilename": "Lens.zip", "uploadDate": "2026-01-23T16:13:37.589Z", "sha256": "fd52815d5edf14b66b25529e89c207b2acff2c41642261e1049a479f19f2b72f", "ticketContents": null, "issues": null }} I am getting this error and have opened a support ticket for 3months so far and neither the development team or engineering team has replied as to why our development account has been BLOCKED. We just signed up, and are a legal entity in delaware. To other developers, how have you proceeded with such issues?

Hi guys, please help me on how to pay for my developer account. Thank you very much.

Dear Apple Team, I have taken the subscription of Apple Developer Program but the subscription status is not correctly reflecting in my account. Below I have attached the screenshot for the reference. Can you please help me to resolve the account status reflection correctly. Thanks in Advance!

I followed the instructions on the page https://mfi.apple.com/en/help/login-help/How-to-Register-Your-Existing-Apple-ID.html to apply for the MFi Program. According to step 7 of the guide: "You have now created and registered your Apple Account. You will be automatically directed to the MFi Portal to begin the enrollment process," I should have been taken to the enrollment process after logging in. However, instead of accessing the enrollment page, a pop-up message appears stating: "The Apple Account you signed in with does not have permission to view this page. If you believe your company is currently enrolled in the MFi Program, please contact your company’s Account Administrator to request access to the MFi Portal. If your company is not currently enrolled in the MFi Program, please click here to learn about the program and start the enrollment process." This has created an endless loop—I cannot proceed to the enrollment process as instructed, and the pop-up only redirects me to information that leads back to the same login and permission issue. Could you please provide guidance on how to resolve this and successfully access the MFi Program enrollment process?

As stated in the title, I'm a Russian citizen located outside of Russia and Belarus. I am trying to enroll into the program as a US LLC that has EIN. I am the only owner and employee of it. Today has been exactly 1 month of me going back and forth with Apple Support. I provided all of the requested information, including company ownership verification, as well as have been verified that I'm not on the sanctions list. For the past two weeks, I have not received any reply from the support. I know that access to the program is heavily restricted for Russian citizens, but I have not seen any mention that I cannot enroll even if I'm applying as a US LLC registered with the IRS. I also did not get any mention from the support that my citizenship is a problem. I am not sure what to do next. Any advice is appreciated.

Hello Apple Developer Support Team, I am writing regarding my Apple Developer Program enrollment, which has been stuck in "Pending" status since January 19, 2026. Despite a successful payment through the mobile app, my dashboard still displays the message: "To continue your enrollment, complete your purchase now". I have already been charged for the membership, but the 48-hour processing window mentioned on the dashboard has now passed.

I purchased the Apple Developer Membership a few days ago and have been unable to access my account. In my account section on the web, it still has the button to complete my purchase, which I've already done and received an order confirmation from Apple for. I've reached out to support by email, but haven't heard anything back. Does anyone have any methods of resolving this or getting phone support?

「Apple Developer Programに登録しようとしていますが、 支払いが承認されません。クレジットカード/デビットカードで 99ドルの支払いをしようとしていますが、エラーが出ます。 原因と対処法を教えてください。 オペレータに確認をしながら、いろいろと対処しましたが、結局わからずで、こちらを案内されました。 クレジットカードの種類を変えたり、ブラウザを変えたりしても出てくるエラーメッセージは一緒で、登録することができません。

Hey everyone, I having this error when I try to enroll. "Your enrollment in the Apple Developer Program could not be completed at this time." I tried to contact Apple Support by phone and I received the information: "We can't identify/verify you, then I can't help" End of conversation... My account is maybe 10 years old, I pay monthly for Apple services, and they can't identify me? Someone could help me? I've been an Apple developer for 7 years, but I've always used a business account. What should I do? Thanks a lot!!!!

Hi everyone, I am experiencing a serious issue with enrolling in the Apple Developer Program and have been unable to resolve it. I initially applied more than a week ago, but I never received an activation email or any confirmation that my membership has become active. Since there was no progress, I attempted to submit the enrollment multiple times and also withdrew/canceled previous attempts, as I was uncertain about the appropriate course of action. I additionally tried using different credit cards, assuming that the payment method might be the source of the problem. The core issues are as follows: My order/enrollment remains in a “processing” state, I do not receive an activation email, Apple Developer Program Support has not responded. I have already sent more than five emails to support, yet I have received no response and no updates. Has anyone encountered a similar situation before?

Hi, I have tried to signed up for a Developer Program since 24 December 2025 and I only received an acknowledgment email. My card was never charged and I never received any response from Apple. I logged a support ticket which I have not received any response for except an acknowledgment that they received it and will respond in 48 hours. I have no other ways of requesting for support as chat and phone call is not available. Does anyone know how I can successfully sign up for Apple Developer Program?

I purchased a developer account approximately 4 days ago, on Saturday. The payment was successfully charged to my card and I have the receipt, but I have not received any approval. The status is still PENDING, and we are about to enter the 5th day without approval. How can this issue be resolved? We are also not receiving any responses to our support tickets.

My Enrolment Program has been pending for nine days now. I submitted the requested documents and received the following message: "Thank you for providing the documents we requested. We will review them and follow up with you within two business days." It's been 5 days now, and I still haven't received a response. I've emailed support three times and haven't received a response either. I haven't received any information that anything is wrong or that I need to send anything else. Zero contact. What's going on? I have to admit, I haven't felt treated as poorly by any company as I am now by Apple.

Getting a Bad Gateway on the website atm and unable to distribute my app to App Store Connect.

Need help with Apple Developer Program enrollment. What happened: Paid $99 on Jan 14 from Pakistan (HabibMetro bank) Money fully deducted from my account Apple says "payment problem" and gives me 7 days or enrollment cancels Bank needs 10 days to trace the payment The problem: -Apple will cancel before bank finishes tracing (7 days vs 10 days). -Apple Support suggested re-enrolling with their app using different payment method, but I'm worried about: Getting charged twice First payment not refunded Losing the $99 Questions: Anyone faced this? What did you do? Should I re-enroll or wait? How to avoid double payment? Order: D004702861 Case: 102802965662 Any advice appreciated

Hello, I’ve attempted to enroll to the Apple developer program on January 5th where after I submitted my credit card info for payment I received an acknowledgment email In the email it says it’ll take up to 48 hours to process the payment it has been more than 2 weeks now and I received no response or activation email from apple throughout these 2 weeks I have attempted additional times to pay and contact support but even when sending a support ticket (which claims response in 2 business days) I didn’t get any response whatsoever am I doing something wrong? Is this common? please help 🙏🏻 thank you!

I am having trouble in renewing my Apple Developer account. I do not see any renew or Apple Developer Subscription Payment option.

I previously had an account that changed devices when purchasing the Apple Developer Program, which prevented me from continuing the purchase. Customer service stated that they did not have the authority to handle it. So I registered a new ID, but I still couldn't register. Now, both accounts are unable to purchase the Apple Developer Program because the button is grayed out. I consulted customer service, and one of the representatives informed me that my identity is no longer eligible for purchasing the Apple Developer Program. I don't want to purchase using someone else's identity. Is there a way to resolve this? I feel like the purchasing process is locked.