Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

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Issue when apps are not available
Hi anybody else experiencing or have experienced issues to renew membership? My company's app is no longer available in the app store for the users to download and update. If someone can help me it would be greatly appreciated as I have reached out a few times to apple and after a few days the issue still exists, affecting my job and company operations. Below are the issues we are facing if anybody knows how to solve it: Account was deprecated We managed to access the developer website, also the appstoreconnect website, but so far all apps are not yet available in the store. Thank you for any help.
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Jun ’25
Apple developer member ship Renewal
We are facing a challenge with the renewal of our Apple Developer Program. Last year, we renewed it using a UPI ID, but that UPI ID is no longer available. We have added a new UPI ID and want the payment to be deducted from it. However, when we click on ‘Renew the Program,’ it redirects us to the old UPI ID, which we are unable to delete. It also shows that there is a currently active subscription linked to that UPI ID. We are in the 30-day grace period. We contacted the Apple Support team, but they have not provided a solution. Is there anyone who can help with this?”
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72
Mar ’25
No Response from Apple Developer Support for Over 3 Weeks (Ref: 102519221138)
We are experiencing serious issues with Apple Developer Support. We submitted a support request with reference number 102519221138 over three weeks ago, but despite multiple follow-ups (three times so far), we have received no response. This lack of support is extremely frustrating, as we are currently completely blocked from publishing our app due to this unresolved issue. The delays are impacting our release timeline and causing significant problems for our team. It feels like the Apple Developer Support is non-existent, and we are unsure how to proceed. Has anyone experienced similar issues or found an alternative way to escalate their case? Any advice or experiences would be highly appreciated.
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Mar ’25
Can't change phone number for my Apple Developer account
Hello. I've moved from France to the UK a year ago and submitted changes regarding my new address and phone number. After several months, my phone number was reverted to the old French one (which I no longer have access to). Since then, I've been trying to update it, submitting numerous support tickets, but have gotten nowhere. Support isn't helpful; they are misunderstanding the Apple Developer phone number with my iCloud number, suggesting I update it myself in the iCloud settings (which is not related at all). One of the tickets was escalated to senior developer support, but I received the same reply: to update the number myself in my iCloud settings (which, again, is not relevant). I log in to my account using a passkey, but I'm still afraid of losing access to my account at any time. Since support is ghosting me, I don't have any other choice left rather but to ask for help here. My ticket number is 102519091037.
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74
Apr ’25
Apple Developer Program Renewal Issue
Dear Apple, I had successfully renew my membership with bellow email "Your Apple Developer Program membership has been renewed for another year and your membership details are below. We look forward to the innovative new apps you'll bring to Apple platforms." A few days later, I got another email After several attempts, we're unable to collect payment using the payment method you provided to renew your Apple Developer Program membership. Your access to the Apple Developer Program has been disabled. At https://developer.apple.com/account, It displays a button with "Enroll today" instead of "Renew membership". Clicking it show below error "Your Apple Account is already associated with the Account Holder of a membership." I've tried getting support from https://developer.apple.com/contact/topic/SC1101/subtopic/30007/solution/select, but no reply after a few days. PLEASE HELPPPPP, we need this urgently
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126
May ’25
Need assistance with accessing your developer account?
I can login. but when I click account, I was redirected to a page wiith a form directly.Need assistance with accessing your developer account?I got email saying below, but they never contact with me. What should I do? I need use the account info the app deloyment. Thank you for contacting us.We’ve received your support request and will get back to you in one to two business days. Your case number is xxxxxxxFor additional information on development-related topics, visit Apple Developer Support.Best regards,Apple Developer Program Support
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3.6k
Oct ’25
How to keep Sign in with Apple users signed in after app transfer?
I'm currently transferring an iOS app to a new Apple Developer account and following the process outlined in Apple’s documentation: 🔗 TN3159 - Migrating Sign in with Apple users for an app transfer The process for generating transfer_identifiers and migrating existing users is clear, and I don’t expect issues with that part. However, I have a question about preserving the user session after the transfer. My setup: The app uses Sign in with Apple via a backend-based authentication flow. On login, the app retrieves the authorization_code and sends it to the backend. The backend exchanges the code for tokens from Apple, including a refresh_token. That refresh_token is then used on the backend to validate the user’s identity on subsequent requests. My concern: Once I initiate the app transfer, migrate users, and update the backend with new Apple credentials (client ID, team ID, etc.), I assume that the existing tokens issued under the old credentials will become invalid. So my question is: Is there a way to maintain the user’s authenticated session through this transition without requiring them to manually sign in again? I’d like to ensure a seamless experience for users, if possible.
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135
Apr ’25
invalid_request - Invalid web redirect url.
Hi, I have setup Apple SignIn on a platform i am developing and configure all the required Service IDs and redirect URLs. The integration worked up until I moved the platform to a new domain name last friday. I have reconfigured the list of allowed domains and redirect urls to the new domain name, and removed all the mentions of the former one. Since then, when trying to Sign In with Apple, I am greated with the following error : " invalid_request - Invalid web redirect url". I have also observed that if i manually change the domain name in the redirect_uri parameter but keep the rest of the OAuth URL identical, the error disappears. This should not be possible since the former domain name has been completely removed from the Service ID configuration. Is there a propagation time for this ? And if so, it seems very long (5 days and pending). I have checked and rechecked and tripled checked my configuration, every time by going in my dev account > Identifiers > Service IDs > Sign In with Apple > Configure, then clicking Done > Continue > Save. I can confirm that : the redirect domains and URLs there are correct, and no mention of the former domain name is present I can still login using the former domain redirect urls (so my implementation is valid, but the configuration is not up to date) the new redirect urls are still not working as of now https is included in the redirect_urls, no trailing slash is present. again, the same URLs but with a different domain name were configured and worked (if anything, still work) properly TLS 1.3 connection (i know 1.2 is a requirement) Any advice would be welcome
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Jun ’25
MDM Nginx Proxy
I'm trying to make my own MDM server and I'm having trouble allowing nginx to proxy the connection. The web app I'm making can accept http requests so I require nginx. I'm using a certificate from letsencrypt. Every time I try to enroll a phone it instantly rejects at nginx. I have tried multiple cipher options in nginx. I found the following link and my cert supports all except the DHE ones but they say you only need 1. (https://developer.apple.com/forums/thread/128482?answerId=404052022#404052022) What else can I do? 2025/05/21 14:39:44 [info] 105709#105709: *2887 peer closed connection in SSL handshake while SSL handshaking, client: 27.32.155.108, server: 0.0.0.0:9234 2025/05/21 14:41:42 [info] 106014#106014: *2891 peer closed connection in SSL handshake while SSL handshaking, client: 27.32.155.108, server: 0.0.0.0:9234 2025/05/21 14:42:32 [info] 106134#106134: *89 peer closed connection in SSL handshake while SSL handshaking, client: 27.32.155.108, server: 0.0.0.0:9234 2025/05/21 15:09:13 [info] 106132#106132: *124 client timed out (110: Connection timed out) while waiting for request, client: 172.40.1.61, server: 0.0.0.0:9234 BlockQuote below from ssllabs.com upstream backendmdmios { server 172.40.1.61:6744; } server { listen 9234 ssl; http2 on; server_name mdm.domainplaceholder.com; error_log /etc/nginx/logs/ios.com.error.log debug; # error; ssl_certificate /etc/letsencrypt/live/mdm.domainplaceholder.com/fullchain.pem; ssl_certificate_key /etc/letsencrypt/live/mdm.domainplaceholder.com/privkey.pem; ssl_protocols TLSv1.2 TLSv1.3; #ssl_ciphers ECDHE-RSA-AES128-GCM-SHA256:ECDHE-RSA-AES256-GCM-SHA384; ssl_ciphers ECDHE-RSA-AES128-GCM-SHA256:ECDHE-RSA-AES128-CBC-SHA256:ECDHE-RSA-AES128-CBC-SHA:ECDHE-RSA-AES256-GCM-SHA384; #ssl_ciphers TLS_AES_128_GCM_SHA256:TLS_AES_256_GCM_SHA384:TLS_CHACHA20_POLY1305_SHA256:ECDHE-ECDSA-AES128-GCM-SHA256:ECDHE-ECDSA-AES256-GCM-SHA384:ECDHE-ECDSA-CHACHA20-POLY1305; #ssl_protocols TLSv1 TLSv1.1 TLSv1.2; #ssl_ciphers EECDH+AESGCM:EDH+AESGCM:AES256+EECDH:AES256+EDH:ECDHE-RSA-AES256-GCM-SHA384:ECDHE-RSA-AES128-GCM-SHA256:DHE-RSA-AES256-GCM-SHA384:DHE-RSA-AES128-GCM-SHA256:ECDHE-RSA-AES256-SHA384:ECDHE-RSA-AES128-SHA256:ECDHE-RSA-AES256-SHA:ECDHE-RSA-AES128-SHA:DHE-RSA-AES256-SHA256:DHE-RSA-AES128-SHA256:DHE-RSA-AES256-SHA:DHE-RSA-AES128-SHA:AES256-GCM-SHA384:AES128-GCM-SHA256:AES256-SHA256:AES128-SHA256:AES256-SHA:AES128-SHA:HIGH:!aNULL:!eNULL:!EXPORT:!DES:!MD5:!PSK:!RC4:!3DES:!CAMELLIA; ssl_prefer_server_ciphers on; ssl_dhparam /etc/nginx/dhparams.pem; location / { proxy_set_header Host $host; proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for; proxy_pass http://backendmdmios$request_uri; } }
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May ’25
No access to apple developer account
I have enrolled for being a developer 10.03. I have received an order acknowledgment email on 10th of March but there have been no updates since then. I am still seeing 'complete your purchase' in the main page. What should I do to get through? 
I would greatly appreciate it if could help me solve this problem as soon as possible. Thank you so much.
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125
Mar ’25
IOS提交的APP,在注册账号时,是不允许收集身份证号等之类的信息吗?
我们提交的APP,始终无法通过审核; Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage Issue Description The app requires users to provide personal information that is not directly relevant to the app's core functionality. Apps should only require users to provide information that is necessary for the app to function. If information is useful for a non-essential feature, apps may request the information but make it optional. Examples of app concepts and inappropriate required information: A general shopping app that requires the user's marital status A rideshare app that requires the user's gender Next Steps Update the app to not require users to provide the following personal information: National ID number Age Gender Resources 是不允许在注册阶段收集身份证号吗?
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Jun ’25
Notice of Termination
Would anyone help why my account got terminated. I checked my app & it had simple text pricing typo should not be grounds for account termination. Even i made a typo in iap price the price of product on apple server was correct & when user try to buy item the correct price is loaded from apple sever. If this was the reason for the decision, I would like the opportunity to correct the issue rather than face such a severe penalty. "This letter serves as notice of termination of the Apple Developer Program License Agreement (the “ADP Agreement”) and the Apple Developer Agreement (the “Developer Agreement”) between you and Apple effective immediately. Pursuant to Section 3.2(f) of the ADP Agreement, you agreed that you would not “commit any act intended to interfere with any of the Apple Software or Services, the intent of this Agreement, or Apple’s business practices including, but not limited to, taking actions that may hinder the performance or intended use of the App Store, Custom App Distribution, TestFlight, Xcode Cloud, Ad Hoc distribution, or the Program …” Apple has good reason to believe that you violated this Section due to documented indications of fraudulent conduct associated with your account. Apple is exercising its right to terminate your status as an Apple developer pursuant to the Apple Developer Agreement and is terminating you under the ADP Agreement for dishonest and fraudulent acts relating to that agreement. We would like to remind you of your obligations with regard to all software and other confidential information that you obtained from Apple as an Apple developer and under the ADP Agreement. You must promptly cease all use of and destroy such materials and comply with all the other termination obligations set forth in Section 11.3 of the ADP Agreement and Section 10 of the Apple Developer Agreement. If applicable, no further payments will be made to you pursuant to Section 7.1 of the Paid Applications agreement (Schedules 2 and 3 to the ADP Agreement). This letter is not intended to be a complete statement of the facts regarding this matter, and nothing in this letter should be construed as a waiver of any rights or remedies Apple may have, all of which are hereby reserved. Finally, please note that we will deny your reapplication to the Apple Developer Program for at least a year considering the nature of your acts. If you want to file an official complaint pursuant to an applicable Platform Regulation in your country or region you may Contact Us."
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159
Oct ’25